Guide
When Iowa Winters Strike and Your Furnace Fails
24 hour furnace repair in indianola, ia is essential when your heating system breaks down in the middle of a cold Iowa night. When temperatures drop below freezing and your furnace stops working, you need immediate help from a trusted local provider who understands the urgency. Central Iowa winters are unforgiving, and a malfunctioning furnace isn't just uncomfortable—it can threaten your family's safety and your home's plumbing system.
If you need emergency furnace service right now:
- Call a 24/7 HVAC provider with local technicians in Indianola
- Check for safety hazards like gas smells or carbon monoxide detector alarms
- Verify your thermostat is set to heat and the temperature is higher than the current room temp
- Look for warning signs like strange noises, burning smells, or no airflow
- Keep your family warm and safe until help arrives
For all your heating needs, explore our comprehensive heating services, or if you're facing an emergency right now, contact True Comfort immediately for fast, reliable 24-hour furnace repair.
Every winter, Indianola homeowners face the reality of furnace breakdowns at the worst possible times. Whether it's a faulty ignition system, a cracked heat exchanger, or a simple thermostat malfunction, these issues demand immediate attention. A broken furnace during an Iowa cold snap can lead to frozen pipes, uncomfortable sleeping conditions, and even dangerous carbon monoxide buildup if combustion systems aren't working properly. That's why having access to round-the-clock furnace repair isn't just convenient—it's a necessity for protecting your home and family.
Is It a Furnace Emergency? Key Warning Signs
When your furnace decides to call it quits, especially during the bitter Iowa winter, it's rarely subtle. Recognizing the signs of an emergency can help you act quickly to protect your home and loved ones. We're here to help you identify when you need immediate 24 hour furnace repair in indianola, ia.
Here are some common signs that your furnace needs emergency repair:
- No Heat: This is often the most obvious and critical sign. If your furnace is running but not producing any warm air, or if it's not turning on at all, it's a clear indication that something is seriously wrong and requires immediate attention. A complete lack of heat during freezing temperatures can quickly lead to unsafe conditions, including the risk of frozen pipes.
- Strange Noises: Furnaces typically make some noise when operating, but if you start hearing unusual banging, scraping, whistling, or grinding sounds, it's a red flag. These noises can indicate a loose or broken component, a malfunctioning motor, or other mechanical failures that could worsen quickly if not addressed.
- Unusual Smells: While a faint burning smell might occur when you first turn on your furnace for the season (as dust burns off), persistent or strong odors are cause for concern. A burning plastic or electrical smell could signal an electrical issue, while a sulfur or "rotten egg" smell strongly suggests a gas leak. If you detect a gas smell, evacuate your home immediately and contact your gas company and us for emergency service.
- Poor Airflow: If you notice significantly reduced airflow from your vents, even if the furnace seems to be running, it could be a sign of a blower motor problem, severely clogged filters, or issues within your ductwork. Inadequate airflow means your home won't heat evenly or efficiently, and it could strain the system.
- Yellow or Inconsistent Pilot Light: For older gas furnaces, the pilot light should burn steadily with a blue flame. If it's flickering, yellow, or frequently going out, it indicates a combustion issue that could be dangerous. A yellow flame suggests incomplete combustion, which can produce carbon monoxide.
- Carbon Monoxide Detector Alarm: This is a life-threatening emergency. Carbon monoxide (CO) is an odorless, colorless gas that can be fatal. If your carbon monoxide detector goes off, evacuate everyone from your home immediately and call emergency services. Once the area is deemed safe, contact us for an urgent inspection of your furnace.
Ignoring these warning signs can lead to more extensive damage, higher repair costs, or even safety hazards. For more guidance on when to seek professional help for your heating system, refer to our article on when to call us for hvac repair.
Furnace Blowing Cold Air
One of the most frustrating furnace problems is when it's running, but only blowing cold air. This common issue can have several causes, some simple to resolve, others requiring professional 24 hour furnace repair in indianola, ia.
Here are the potential culprits when your furnace is blowing cold air:
- Incorrect Thermostat Settings: This is often the easiest fix. Double-check that your thermostat is set to "Heat" and that the fan setting is on "Auto," not "On." If the fan is set to "On," it will continuously blow air, even when the furnace isn't actively heating, resulting in cold air circulation. Also, ensure the temperature setting is higher than the current room temperature.
- Clogged Air Filter: A dirty or clogged air filter restricts airflow, causing your furnace to overheat and potentially shut down as a safety measure. When the furnace can't draw enough air, it can't heat properly, leading to cold air being distributed. Regularly checking and replacing air filters is a best practice.
- Gas Supply Issues: If your furnace is gas-powered, a lack of gas supply will prevent it from generating heat. This could be due to a closed gas valve, an issue with your gas line, or even a problem with your utility provider.
- Pilot Light or Ignition Failure: For furnaces with a pilot light, if it's out, the furnace won't ignite. Modern furnaces use an electronic ignition system, which can fail. Without proper ignition, the burners won't light, and only unheated air will circulate.
- Leaky Air Ducts: If your ductwork has leaks, warm air can escape before it reaches your living spaces, making it seem like your furnace is blowing cold air. This also leads to significant energy loss.
- Cracked Heat Exchanger: This is a serious safety hazard. A cracked heat exchanger can allow carbon monoxide to mix with your breathable air. If suspected, the furnace should be shut down immediately and inspected by a professional. This also reduces heating efficiency.
- Clogged Condensate Line: High-efficiency furnaces produce condensation. If the condensate line clogs, it can trigger a safety shutdown, preventing the furnace from heating.
Many of these issues require the expertise of a professional. For a deeper dive into the types of furnace repair problems we can expertly handle, visit our page on furnace repair problems we can fix.
Alarming Noises or Smells
Beyond just blowing cold air, some of the most alarming furnace issues manifest as strange noises or unsettling smells. These are often clear signals that your furnace is in distress and requires immediate attention to prevent further damage or safety risks.
- Banging or Scraping Sounds: Loud banging, clanging, or scraping noises often indicate loose or broken components within the furnace. This could be anything from a loose blower wheel, a failing motor, or even a component that has completely detached and is hitting other parts. These sounds should not be ignored, as they can quickly lead to more significant and costly damage if the furnace continues to operate.
- Whining Noises: A high-pitched whine could point to issues with the blower motor bearings or a problem with the fan. While sometimes less immediately alarming than a banging sound, it still signals a component under strain that will eventually fail.
- Burning Smell: As mentioned, a slight burning smell at the beginning of the heating season is usually just dust burning off. However, a persistent or strong burning smell, especially one resembling burning plastic or electrical wiring, is a serious concern. This indicates an electrical problem, such as an overheating motor or frayed wiring, which poses a fire hazard. Shut off your furnace and call for emergency service immediately.
- Gas or Rotten Egg Odor: This is perhaps the most critical smell to identify. Natural gas is odorless, but utility companies add a chemical called mercaptan to give it a distinctive "rotten egg" or sulfur-like smell. If you detect this odor, it means you likely have a gas leak. Do not turn on or off any electrical switches, do not use your phone inside the house, and evacuate everyone immediately. Once safely outside, call your gas company and then us for emergency 24 hour furnace repair in indianola, ia.
These alarming noises and smells are not just annoyances; they are your furnace's way of telling you it's experiencing a potentially dangerous malfunction. Addressing them promptly is crucial for your safety and the longevity of your system. To understand more about the range of issues we handle, please visit our page on common hvac repair issues we handle.
What to Do When Your Furnace Fails
When your furnace suddenly stops working, especially during cold weather, it's easy to panic. However, taking a few calm, systematic steps can help ensure your family's safety and potentially provide valuable information for the technician. Preparing for a furnace emergency involves both immediate actions and steps to take before professional help arrives.
Here's what homeowners should do when their furnace fails:
- Safety First: If you smell gas or suspect a carbon monoxide leak (e.g., your CO detector is alarming), evacuate your home immediately and call your gas provider and then emergency services from a safe location. Do not re-enter until authorities declare it safe.
- Check Your Thermostat: This is the simplest troubleshooting step. Ensure it's set to "Heat" and that the temperature setting is higher than the current room temperature. Also, make sure the fan setting is on "Auto," not "On," to prevent cold air circulation when the furnace isn't heating. Check if the thermostat has power; a dead battery can sometimes be the culprit.
- Inspect the Air Filter: A severely clogged air filter can restrict airflow, causing your furnace to overheat and shut down as a safety measure. If it's visibly dirty, try replacing it to see if that resolves the issue. This is a best practice for furnace maintenance anyway.
- Check the Circuit Breaker: Furnaces, like other major appliances, are connected to a dedicated circuit breaker. Go to your electrical panel and check if the breaker labeled for your furnace is tripped (it will be in the "off" or middle position). Flip it completely off and then back on. If it trips again immediately, there's an electrical issue that requires professional attention.
- Clear the Area Around the Furnace: Ensure there's nothing blocking the furnace's intake or exhaust vents, especially if it's a high-efficiency model with PVC pipes leading outside. Also, make sure there's enough clear space around the unit itself for proper airflow and safe operation.
Taking these initial steps can sometimes resolve minor issues or, at the very least, help us diagnose the problem more efficiently when we arrive for your 24 hour furnace repair in indianola, ia.
Preparing for the Technician's Arrival
Once you've identified a furnace emergency and called for professional help, there are a few things you can do to prepare for our technician's arrival. These steps can streamline the repair process and help us get your heat back on faster.
- Ensure Clear Access Path: Make sure the path to your furnace (typically in a basement, utility closet, or attic) is clear of any obstructions. Move furniture, boxes, or anything else that might hinder access or create a tripping hazard.
- Note Down Observations: Jot down specific details about the furnace's behavior leading up to the breakdown. When did it stop working? What sounds or smells did you notice? Was it blowing cold air? Did you try any troubleshooting steps (like checking the thermostat or breaker), and what were the results? This information is incredibly valuable for our diagnostic process.
- Secure Pets: For the safety and comfort of both your pets and our technicians, please secure any pets in a separate room or outside. This helps prevent them from getting in the way or escaping during the repair.
- Prepare for Questions: Our technicians will likely have questions about your furnace's history, recent maintenance, and any unusual events. Being ready to answer these can save time.
- Consider Your Comfort: While you wait, if temperatures are very low, consider using alternative heat sources safely (e.g., space heaters in a well-ventilated area, closing off unused rooms, bundling up).
By taking these preparatory steps, you help us provide the most efficient and effective 24 hour furnace repair in indianola, ia. For more insights into when to call on skilled technicians for HVAC repair, you can read our guide on when to call technicians hvac repair.
Why Prompt Local Service Matters for 24 hour furnace repair in indianola, ia
When your furnace breaks down, especially in the middle of a cold Indianola night, time is of the essence. That's where prompt, local 24 hour furnace repair in indianola, ia truly shines. We understand the unique challenges that Indianola and its surrounding areas face, from the harsh winter weather to the specific needs of local homes.
The advantages of choosing a local company for emergency furnace repair are numerous:
- Fast Response Times: Local HVAC companies like ours are geographically closer, meaning our technicians can reach your home much faster than those from distant providers. When your heat is out, every minute counts, and a speedy response can make all the difference in restoring comfort and preventing further issues.
- Local Knowledge: Our technicians are familiar with the common furnace issues that arise in Indianola, often due to local climate conditions or typical home construction styles. This local expertise allows for quicker, more accurate diagnostics and repairs.
- Preventing Further Damage: A malfunctioning furnace can quickly lead to secondary problems, such as frozen and burst pipes, or even dangerous carbon monoxide leaks. Prompt repair mitigates these risks, saving you from potentially devastating and costly damage.
- Restoring Comfort Quickly: Beyond safety, the primary goal is to get your home warm and comfortable again. Our 24/7 emergency services mean you won't have to endure a freezing night or weekend waiting for business hours to resume.
For all your heating repair needs in the area, we invite you to explore our dedicated services for heating repair indianola, ia.
The Benefits of Choosing a Local Indianola Company
Choosing a local company for your 24 hour furnace repair in indianola, ia offers distinct advantages that a non-local service simply cannot match. We pride ourselves on being an integral part of the Indianola community, and that connection translates directly into better service for you.
- Familiarity with indianola, ia Homes: We understand the specific nuances of Indianola's climate and housing stock. Hot, humid summers and cold, snowy winters put heavy demands on HVAC systems here. We know how these conditions impact furnaces and can often anticipate issues or recommend solutions custom to your home's age and construction. Our local knowledge extends to understanding the typical wear and tear caused by regional factors like seasonal pollen and agricultural dust, ensuring our diagnostics are precise.
- Community Trust: As a local, veteran-owned and family-operated business, our reputation is built on the trust we earn within our community. We are your neighbors, and we are accountable to you. This fosters a relationship built on honesty, integrity, and reliable service.
- Accountability: When you choose a local company, you're working with people who live and work in your area. This means a higher level of accountability and a vested interest in ensuring your satisfaction. We want to build lasting relationships with our customers, not just provide a one-time fix.
- Supporting Local Business: By choosing us, you're investing back into the local economy, helping to create jobs and strengthen our community.
- Quick Parts Access: Our familiarity with local suppliers and common furnace models in the area often means quicker access to necessary parts, further reducing the time it takes to complete your repair.
What's Included in an Emergency Repair Call
When you call us for 24 hour furnace repair in indianola, ia, you can expect a comprehensive and efficient process designed to restore your heat and peace of mind as quickly as possible. Our goal is to provide a fast, permanent solution to your issue.
Typically, an emergency repair call will include:
- System Diagnosis: Our NATE-certified technicians will arrive at your home and thoroughly inspect your heating system. They'll use their expertise and specialized tools to identify the root cause of the problem, whether it's a malfunctioning motor, a plugged drain line, a clogged air filter, or failing parts.
- Safety Inspection: Beyond just fixing the immediate issue, our technicians prioritize your safety. They will perform a safety inspection to check for potential hazards, such as carbon monoxide leaks, gas supply problems, or electrical issues.
- Problem Identification and Explanation: Once the issue is pinpointed, our technicians will clearly explain what went wrong in plain language. We believe in transparent communication, ensuring you understand the problem before any work begins.
- Repair Options Discussion: We'll present you with the available repair options, outlining the pros and cons of each, and providing an honest assessment. If a replacement is more cost-effective than a repair (e.g., for an older furnace with frequent breakdowns), we'll discuss that too.
- On-the-Spot Repairs: Our service vehicles are well-stocked with common parts, allowing our technicians to perform many repairs immediately. This means less waiting time for you and a quicker return to comfort.
- Testing and Verification: After the repair is complete, we'll thoroughly test your furnace to ensure it's operating safely and efficiently. We won't leave until we're confident your heating system is working as it should.
Our team of specialists is committed to providing a wide variety of heating, HVAC, and plumbing solutions. You can learn more about our comprehensive offerings on our HVAC repair service page.
Preventing Future Breakdowns with Regular Furnace Service
While 24 hour furnace repair in indianola, ia is crucial for emergencies, the best solution is to prevent those emergencies from happening in the first place. Regular furnace maintenance is your first line of defense against unexpected breakdowns, costly repairs, and potential safety hazards. It's a proactive approach that saves you money and stress in the long run.
Here's a look at the key differences between routine furnace maintenance and emergency repair services:
| Feature | Routine Furnace Maintenance | Emergency Repair Services |
|---|---|---|
| Timing | Scheduled annually (ideally before heating season) | Unscheduled, immediate response (24/7) |
| Purpose | Preventative, optimize performance, extend lifespan, ensure safety | Address immediate breakdown, restore function, ensure safety |
| Cost | Generally lower, predictable, often part of a plan | Higher due to urgency, after-hours fees (unless plan member) |
| Scope | Thorough inspection, cleaning, tune-up, minor adjustments | Diagnose specific problem, fix immediate issue |
| Benefits | Improved efficiency, lower energy bills, fewer breakdowns, longer unit life | Rapid restoration of heat, safety, peace of mind |
| Impact on Homeowner | Convenience, peace of mind, avoids discomfort | Stressful, inconvenient, potential safety concerns |
Regular maintenance is vital for homeowners. It can prevent breakdowns in the future of your unit and improve energy efficiency, potentially saving you up to 38% in heating costs with modern, energy-efficient models. Furnaces can have a lifespan of up to 20 years, and a yearly inspection and tune-up can keep your gas or electric furnace in top shape, identifying problems before they lead to a total unit breakdown. For more information on keeping your system running smoothly, explore our furnace service indianola, ia page.
How Annual Maintenance Helps
Annual furnace maintenance is more than just a check-up; it's an investment in your home's comfort, safety, and your peace of mind. Our True Comfort "True Peace Of Mind" Plan is designed to maximize the life and efficiency of your HVAC system.
Here's how annual maintenance helps prevent emergency repairs:
- Catching Small Problems Early: During a routine inspection, our technicians can identify minor issues – like a loose wire, a worn belt, or a slightly corroded component – before they escalate into major breakdowns. Addressing these small problems preemptively prevents them from becoming emergency repair calls.
- Cleaning Internal Components: Dust and debris can accumulate inside your furnace, affecting its performance and leading to overheating. We clean burners, the heat exchanger, and other critical parts to ensure efficient operation and prevent clogs. For example, a dirty or clogged air filter can cause your furnace to overheat, and we ensure it's clean or replaced.
- Checking Electrical Connections: Loose or corroded electrical connections can lead to system failures or, worse, fire hazards. Our technicians inspect and tighten all electrical components, ensuring safe and reliable operation.
- Lubricating Moving Parts: Components like the blower motor often have moving parts that require lubrication to prevent friction and wear. Proper lubrication extends the lifespan of these parts and ensures quiet operation.
- Ensuring Proper Combustion: We inspect the burner and pilot light (or ignition system) to ensure proper and safe combustion, which is crucial for both efficiency and preventing carbon monoxide production.
- Optimizing System Settings: Our technicians will calibrate your thermostat and check system controls to ensure your furnace is operating at its peak efficiency, which can lead to lower energy bills.
For our maintenance plan members, we offer added benefits like no after-hours fees and a credit for maintenance fees towards new equipment purchases. This commitment to preventative care underscores the importance of our heating repair services. To learn more about how crucial these services are, read our article on the importance of heating repair services.
Conclusion
Facing a furnace breakdown during an Indianola winter can be more than just an inconvenience; it can be a serious safety concern. We've explored the critical warning signs, from a complete lack of heat and alarming noises to unusual smells and a yellow pilot light. Recognizing these indicators and knowing the initial steps to take – like checking your thermostat and circuit breaker – are vital for your immediate safety.
Choosing a local company for 24 hour furnace repair in indianola, ia means you benefit from fast response times, technicians with specific knowledge of Indianola homes and climate challenges, and the peace of mind that comes from working with a trusted community partner. Our emergency repair calls are designed to quickly diagnose, explain, and resolve your furnace issues, getting your home warm and safe again.
But why wait for an emergency? Regular furnace maintenance is the proactive step every homeowner should take. Annual tune-ups prevent most breakdowns, extend your system's lifespan, improve energy efficiency, and ensure your furnace operates safely year after year. It's an investment that pays dividends in comfort, safety, and savings, significantly reducing the likelihood of needing an urgent repair.
For reliable and fast furnace repair indianola, ia, trust the experts at True Comfort to restore your home's warmth and safety, day or night. We're here for you, 24/7, with the expertise and dedication to keep your home comfortable all winter long.
Contact us today to ensure your furnace is ready for anything the Iowa winter throws its way: https://www.truecomfortiowa.com/heating/furnace-repair-indianola-ia
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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