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Word Travels Fast

Neighbors who called — and called back

Blizzards, -30° wind chills, midnight breakdowns — these are the stories our customers tell. Names like Logan, Christian, Nate, and Jake come up a lot, because a family business is personal. We hold 5.0 stars from 1,000+ Google reviews.

“Great as Always! Found problem and solution. Always great!”
TUFFSHEDmt Turner · Google review
“Our tech Omar was absolutely fantastic, got the job done quickly and at a fair price.”
Chad Walston · Google review
“10 out of 10 highly recommend! Omar explained everything, was super respectful and got our AC back up and running quickly. We couldn’t be more pleased with the service we received, and we will definitely be using them in the future!”
Angie Teter · Google review
“Appreciated their quick response and support tech, very thorough and professional while also talking me through the process.”
Brian Graves · Google review
“I was very pleased with the professional way True Comfort Heating, Cooling, and Plumbing repaired my A/C. They got to it very quickly, and I am impressed. Technician Mitch answered all my questions and was very polite and knowledgeable. I would encourage anyone who needs repairs to give True Comfort a call. You won't regret it.”
Kay Keehr · Google review
“Omar just completed a full inspection of my AC and furnace units. I was so impressed with how he explained everything to me. I was also happy to hear about the program offered by True Comfort and immediately signed up. Omar was a pleasure to work with and very efficient. I'm a "True" believer now.”
Barb Hardy · Google review
“Very good service,they went above and beyond to solve my very serious plumbing issue that would have lead to further problems if they hadn’t showed up. They didn’t wait till the next day to come. They came when l needed them.”
Larry Morse · Google review
“Omar was very informative and helpful. Company was great at getting back to me, responding quickly, and was able to come by within the same day. Definitely recommend this place!”
Michelle Nouchanthavong · Google review
“Omar was excellent, professional and went above and beyond to get us nice and cool again.”
Chris May · Google review
“Total Comfort is such a pleasant company to use for service. They are friendly, prompt and truthful about repairs required and show you the problem. Thank you, Diego for all your help!”
rhonda brown · Google review
“Logan was incredibly patient, walked me through my issue clearly, and resolved my problem quickly. I’ll definitely use their services again. Thank you, True Comfort.”
Khamla Twombly · Google review
“It was a pleasure working with Logan . He was knowledgeable , informative and courteous . Thank you for a nice job done ( fixing my A/C ) . I definitely will recommend you and your company to any friends or family members . Thank you so very much .”
Mohsen Alavi · Google review
“Logan showed up on time and had my ac fixed quickly. Very fair pricing and no upsells. I would recommend them to anyone.”
Kurt · Google review
“True Comfort sold and installed a new taller toilet for my guest bathroom. They are extremely nice and did a great job in less than 2 hours! I'll definitely use them again! 10+ stars!!”
Michelle Koran · Google review
“This was my first experience with "True Comfort" for my Annual Maintenance of my Air Conditioner unit AND it will not be the last! The Technician, Diego did a thorough inspection and explain all he was performing on my unit. He was polite and respectful to me which I appreciate as I am an older person. I was so happy with the service I received; so I signed up for the maintenance agreement for my next service in the Fall. If you are looking for an reliable company, I would recommend TRUE COMFORT.”
Carmen Gomez · Google review
“Logan was very professional and explained clearly what the issues were. There was no pressure or attempt to sell additional services.”
R G · Google review
“Jason did an excellent job explaining the problems and fixing them. His candid reply to my questions was very much appreciated. Thank you.”
Stephen Becker · Google review
“I kind of panicked when my air conditioner stopped working. It’s very hot right now, but I felt good knowing the company I bought my furnace from 2 years ago was easy to contact. They sent someone out today and he was great to work with. It should be fixed tomorrow, because it needs a part. It’s reassuring to have someone to call.”
Ann Rezarch · Google review
“They under promised and over delivered. Showed up quickly, Diego was very professional and friendly. Highly reccomend them!”
Kevin H · Google review
“Great family owned company! Fast, knowledge and honest. Got our A/C back up and running just in time for the heat wave. They just got a new lifetime client.”
Jimmy Michael · Google review
“We had vinyl cover to protect and beautify our mini split installed by True Comfort. The guys did a great job. We are very pleased and can’t help but get a big smile when we walk to that side of the house.”
Len Odegaard · Google review
“The person that was assigned, to my property was wonderful kind and and just great!!”
Patricia Woods · Google review
“I had a great experience with True Comfort. I sent a text message on Friday night about my AC issue, and they responded within an hour and scheduled me for Saturday. Logan arrived right on time and was very professional. He took the time to explain what was causing the problem and walked me through the different options to fix it. I really appreciated that he was honest, knowledgeable, and easy to talk to. The best part was that he was able to fix the issue during the visit and get everything working again and there is. O extra charge for weekend visit. The quick response, excellent service, and professionalism were outstanding. I would definitely recommend True Comfort and Logan to anyone needing HVAC service.”
Srinivas Magatapalli · Google review
“Initially a mistake was made in the TrueComfort technician’s attempt to repair our AC this week, but Logan (manager) responded promptly the next day by coming himself, repairing the mistake, and getting our AC up and running again. And he did that in an honest and friendly manner that we really appreciated.”
Steven J · Google review
“Just had Jason come out to install a reverse osmosis system under our sink. He was polite and hard working. He explained everything in detail on how to switch out the filters when it comes time. The price for everything was lower than I anticipated. I know I’ve shared a review of True Comfort last year but they are the best so why not post another one?! Highly recommend True Comfort to anyone wanting a reverse osmosis system.”
Steve Bieghler · Google review
“Very helpful and friendly-Logan was great!”
Julie Letze · Google review
“The installation team was timely, professional & efficient. Our experience met or exceeded our expectations. I would recommend this company to address for your split unit needs.”
Al&Kris Manning · Google review
“Omar was knowledgeable and friendly in helping us with an issue we were having with our AC—highly recommended!”
Michelle Brockman · Google review
“Omar was quick, efficient, and able to explain what was wrong with our ac and potential issues that would arise. This company is cost efficient and up front.”
Margarita · Google review
“We've had True Comfort for a few years now. We use them for the annual equipment check up and more recently to replace our furnace. We felt that TC gave us a fair estimate and they did the work as quoted. They were polite, timely and installed a great product. We'll be sticking with them for the foreseeable future.”
David OLoughlin · Google review
“Great company to work with! Came out same day and gave us a quote, honest, not pushy, and were able to install within a few days. The installers were very kind, friendly, really took care of their area as far as cleaning up. Zero complaints about this company and would recommend to anyone! Honest family owned and operated company!”
Sheri Breen · Google review
“Very reliable and so prefecional 100% recommended”
Hugo Morales · Google review
“True Comfort is a friendly business that fixes my problem in a fast courteous way. Professional technicians diagnose and get me rolling. Don't try to sell you something you don't need. My go to for HVAC needs.”
Craig Forney · Google review
“I have had to use this company two times and have had excellent service. Each time they have been able to come same-day to service my AC, and have done so at a reasonable price. The techs, Omar and Diego, were very helpful in explaining the issue, and were transparent the whole time. True comfort heating and cooling is a great company to work with!”
Jason Ryder · Google review
“I had a strange AC issue, so strange I wasn't even sure the issue was my AC. A tech came out on a Friday afternoon and thought it was fixed. I realized late Friday it was not. I messaged the # provided, got an immediate response with several weekend time options. A tech was here at 10am Sunday (my choice), reviewed everything the 1st guy had done and eventually found the issue, which was an unusual problem. No charge for the 2nd trip. Communication was great, texting and calls, even on the weekend. Both guys that came out were extremely polite and professional.”
Ashley Watts · Google review
“Very nice young man. Very informative about our mini split system. Will recommend this company.”
Joanie Brewer · Google review
“We had our HVAC duct cleaned and they performed the service as promised. Very professional. I would recommend them.”
Jim Lobaito · Google review
“Logan did a great job very honest didn’t try to sell us things we didn’t need”
Josh Hague · Google review
“They are super nice and fast with communication! And the technician that came out was such a Great Guy Super nice and explained everything clear! I will definitely use them for my future service needs ! Definitely recommend!”
Abby CHAVEZ · Google review
“I made my first appointment with them towards the end of summer 2024 because my AC was leaking and couldn't cool the house. They came out right away and informed me that due to the age of the unit I could choose to fix or replace but fixing would be half the cost of a replacement. Not ideal to hear but they did not pressure me and offered top off the freon to give me time to think about my options. It ended up holding out till late spring 2026 before the freon leaked too much. I ended up replacing but they were great explaining the pros and cons of various options and again fit me in their schedule very quickly. Would recommend, very professional and courteous.”
Amanda Theisen · Google review
“True Comfort installed a new AC unit. The installers were very kind and respectful. The process went smooth and I would definitely recommend them for your heating/cooling project!!”
Chris Elahi · Google review
“Had A/C unit and furnace replaced. Everything looks awesome. Very professional. Very kind. Very knowledgeable. Can’t ask for more.”
NorthEast “KyHole” Beaver · Google review
“We wanted a reverse osmosis system installed but we had a tricky set up. But True Comfort made it happen - we were able to have the system connected to both our sink area and fridge/freezer. No more nitrates in our drinking or cooking water!”
Cat Potter · Google review

Had a great experience? Tell your neighbors — or call 515-444-9154 if anything wasn't right. We'll fix it.

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License #52783-CL · Licensed & Insured · 505 Sheridan Ave, Des Moines, IA