Skip to main content
True Comfort Heating, Cooling and Plumbing

Put in Writing

Six guarantees. Zero fine-print games.

Anyone can promise good service. We put ours in writing — and if we ever miss, we pay for it. Here is every True Comfort guarantee, word for word.

True “Right Size” Guarantee

  • Your equipment will keep up with the demand
  • We do a full heat load calculation to ensure proper sizing
  • 2 degrees guarantee (within reason)
  • If we get the equipment sizing wrong, we will replace it with the proper size at NO COST

True “Red Carpet” Guarantee

  • Drop cloths always used in work areas
  • We drop red carpet in areas we walk through the home
  • We leave areas cleaner than when we arrived
  • Always wear shoe covers
  • Clean driveway

True “Good Guys” Guarantee

  • Friendly, enjoyable employees
  • No cussing or swearing allowed
  • No smoking allowed on your property
  • All employees are screened for drugs and criminal background

True “Hassle Free” Guarantee

  • Hassle FREE — we do ALL the paperwork for you
  • Warranty forms, rebate forms — we send them in for you
  • Guaranteed FULL factory rebates and warranties
  • Double the difference if we get them wrong

True “No Hidden Charges” Guarantee

  • Once we start the work, your price will not change
  • We don't hire inexperienced people to be comfort consultants
  • We ask a lot of questions so we don't miss anything important
  • If something comes up that we miss, we pay the difference

True “Fair Price” Guarantee

  • We won't be undersold!
  • We keep our overhead low so we don't have to charge an arm and a leg
  • We will meet or beat any price comparing apples to apples — exact same equipment, installation procedures, and guarantees
Hold us to it — 515-444-9154

Real People. 24 Hours a Day.

Too hot? Too cold? Water where it shouldn't be?

Call now — we're open 24 hours, every day, and a member of the True Comfort family answers the phone.

515-444-9154 Book Now

License #52783-CL · Licensed & Insured · 505 Sheridan Ave, Des Moines, IA