Guide
Why Emergency Furnace Service Matters in Indianola Winters
When your furnace quits on a freezing Indianola night, you need emergency furnace service in Indianola, IA fast. A broken furnace is more than uncomfortable—it can threaten your family's safety and your home's pipes. Whether it's a complete shutdown, strange noises, or the smell of gas, knowing who to call can make all the difference.
If you need immediate help: For 24/7 emergency heating repair, call a licensed local technician. For comprehensive heating solutions and to schedule service, contact True Comfort today.
Quick Action Guide for Furnace Emergencies
When you suspect a furnace emergency, follow these steps:
- Immediate Safety Threats - If you smell gas or your carbon monoxide detector sounds, evacuate immediately and call 911.
- No Heat Situations - Check your thermostat and circuit breaker first, then call for emergency service.
- Strange Noises or Smells - Turn off your furnace at the power switch and contact a professional.
- 24/7 Response - Local Indianola emergency furnace technicians typically respond within hours, even on weekends and holidays.
- What to Expect - A licensed technician will diagnose the problem, explain your options, and complete most common repairs the same day.
Iowa winters don't wait, and neither should you. Recognizing warning signs early can prevent a minor issue from becoming a major crisis.
Recognizing a Furnace Emergency: Key Warning Signs
In Indianola, IA, a functioning furnace is a necessity. But how do you distinguish a minor hiccup from a full-blown emergency? Understanding the warning signs is your first defense against discomfort and danger. Furnace failures can happen anytime, making 24/7 emergency services crucial for safety during cold weather.
Common issues like no heat, strange noises, or unusual smells may require emergency service. Ignoring these signals can escalate problems, turning a simple repair into a costly replacement or a safety hazard. Being vigilant about your furnace's behavior is key. For more detailed guidance, check out our Emergency Furnace Repair in Indianola, IA Guide.
Critical Safety Alerts: When to Act Immediately
Some furnace problems are dangerous and demand immediate professional emergency furnace service in Indianola, IA.
- Carbon Monoxide Detector Alarm: If your CO detector goes off, there may be a deadly leak. CO is a colorless, odorless gas produced by furnaces. Evacuate everyone immediately, including pets, and call 911 from a safe location. Do not re-enter until emergency services declare it safe.
- Rotten Egg Smell (Gas Leaks): A rotten egg odor signals a gas leak. If you smell it, do NOT use any electrical switches, phones, or lighters inside. If safe, open windows and doors, evacuate your home, and call your gas company and 911 from outside.
- Visible Damage, Sparks, or Smoke: Sparks, smoke, or flames from your furnace indicate a serious malfunction and fire hazard. Immediately turn off the furnace at the thermostat and electrical breaker, then call for emergency service.
- Safety Lockouts: Modern furnaces have safety features that shut down the system if a problem is detected, often showing an error code. A persistent lockout means your furnace cannot operate safely and needs professional diagnosis. Repeatedly resetting it can cause more damage.
Performance Problems That Signal an Emergency
Beyond immediate safety threats, several performance issues can quickly become emergencies during an Iowa winter.
- Furnace Won't Turn On: If you set the thermostat and nothing happens, you have a "no heat" scenario. It could be a tripped breaker, a pilot light issue, or an internal failure. During a cold snap, this is an emergency.
- Blowing Cold Air: If your furnace runs but blows cold air, it could be a problem with the heating element, a clogged filter, or the gas supply. It's not heating your home and needs service.
- Short Cycling: This is when your furnace turns on and off frequently. It can be caused by a dirty filter, a faulty thermostat, or an overheating issue, which can damage components and lead to a breakdown.
- Thermostat Malfunction: The thermostat is your heating system's brain. If it's not reading the temperature correctly or communicating with the furnace, it can't maintain comfort. A faulty thermostat can be the root cause of many heating issues.
- Inconsistent Heating: If some rooms are warm while others are cold, it could indicate issues with your blower motor, ductwork, or a failing heat exchanger. This impacts both comfort and efficiency.
Sensory Clues: Strange Noises and Smells
Your furnace often communicates distress through unusual sounds and odors.
- Banging or Rattling: A loud "bang" at startup can indicate a dirty burner. Rattling could mean loose panels or a failing blower motor.
- Squealing or Grinding: These sounds usually point to a problem with the blower motor or other moving parts. Ignoring them can lead to more extensive damage.
- Burning Odors: A brief dusty smell when first using your furnace is normal. However, a persistent burning smell (like plastic or rubber) is a serious concern. It could indicate an electrical or motor issue. Turn off the furnace and call for service.
- Dusty Smells: A constant dusty smell could mean a severely clogged air filter or dirty ductwork, which impacts air quality and efficiency.
For any of these issues, it's always best to consult with professionals. Our technicians are trained to identify and fix these problems. Learn more about how we handle these issues at Furnace Repair by Our Technicians.
Your Immediate Steps During a Furnace Crisis
When your furnace quits on a chilly Indianola night, don't panic. A few immediate steps can protect your family and home while you wait for professional help. Safety should always be your first priority.
Safety First: What to Do Before a Technician Arrives
Before we arrive for your emergency furnace service in Indianola, IA, take these actions to ensure safety.
- Turn Off the Furnace: If you suspect a gas leak, or see sparks, smoke, or fire, immediately turn off your furnace at the thermostat and the main electrical breaker. This cuts the fuel and electrical supply to mitigate risks.
- Check the Thermostat: First, check the simple things. Ensure your thermostat is set to "heat" and the temperature is set above the current room temperature. Also, check the batteries and make sure it's not on a "fan only" setting.
- Check the Circuit Breaker: A tripped breaker can cut power to your furnace. Find your electrical panel and look for tripped breakers. Flip it completely off, then back on. If it trips again, don't reset it; this indicates an electrical issue needing professional attention.
- Do Not Attempt DIY Gas Repairs: Never attempt to fix a suspected gas leak yourself. Gas is highly flammable and explosive, and your safety depends on professional intervention.
- Ventilate Area if You Smell Gas: If you smell gas, open windows and doors to ventilate as you evacuate, if it's safe to do so. Do not use any electrical devices, including lights or phones, inside.
Finding Professional Emergency Furnace Service in Indianola, IA
When the furnace goes out, you need reliable help fast.
- 24/7 Availability: Furnace emergencies don't keep business hours. Our emergency services are available 24/7, including weekends and holidays, because your comfort and safety are our top priorities.
- Prompt Response: A prompt response is critical in cold weather. We organize a speedy response because every minute counts when your home is getting colder.
- Licensed Technicians: Ensure any technician working on your furnace is licensed and trained. Our technicians are highly skilled and equipped to handle gas heating systems safely.
- Local Expertise: A local company means service from professionals who understand Indianola's climate and heating needs. We're familiar with local homes and are committed to our community.
For any heating repair needs, whether emergency or routine, we're here to help. Visit our page on Heating Repair Indianola, IA to learn more.
What to Expect from Emergency Furnace Service in Indianola, IA
When you call for emergency furnace service in Indianola, IA, you need swift, reliable solutions. We provide a comprehensive service to restore warmth and peace of mind. Our licensed technicians are trained in gas heating systems and equipped for safe diagnostics and repair.
The Emergency Repair Process from Start to Finish
Our emergency repair process is designed to be as seamless as possible.
- 24-Hour Dispatch: When you call for an emergency, our team is ready 24/7. We gather essential information to dispatch the right technician with the right tools.
- On-Site Assessment: Upon arrival, our technician conducts a thorough diagnostic. They will inspect all major components, from the thermostat and filters to the ignition system, gas pressure, and heat exchanger, and review any diagnostic codes.
- Clear Explanation of Options: After the diagnostic, our technician will clearly explain their findings. They will present all available repair options and detail the scope of work before beginning.
- Efficient Repair: Our technicians arrive with frequently needed parts, allowing many common repairs to be completed the same day. While major component replacements may take longer depending on parts availability, our goal is always the quickest resolution.
- System Testing: After the repair, our technician thoroughly tests your furnace for safe and efficient operation. They confirm proper heating and airflow and perform safety checks, like carbon monoxide testing, if needed.
We're committed to providing the best possible service for your heating and cooling needs. Find out more about our offerings at HVAC Service Indianola, IA.
Common Issues Addressed During a Repair Call
Our technicians are equipped to handle a wide range of furnace problems.
- Ignitor or Flame Sensor Replacement: A faulty ignitor or dirty flame sensor is a frequent reason a furnace fails to produce heat.
- Blower Motor Repair or Replacement: The blower motor pushes heated air through your home. A failing motor can cause no airflow or strange noises.
- Thermostat Recalibration or Replacement: A faulty thermostat can cause inaccurate readings, short cycling, or prevent the furnace from turning on.
- Control Board Issues: The control board is the furnace's brain. Problems here can cause various issues and require expert diagnosis.
- Gas Valve/Regulator Repair: Issues with the gas valve or regulator can prevent the furnace from getting fuel to generate heat. This requires specialized attention for safe operation.
- Burner Cleaning: Dirty burners can cause inefficient operation and banging noises. Cleaning them restores proper function.
- Condensate System Repairs: High-efficiency furnaces produce condensate. A clogged drain line can cause the furnace to shut down.
- Heat Exchanger Inspection and Replacement: A cracked heat exchanger is a critical safety issue that can leak carbon monoxide. Early detection is vital.
For comprehensive solutions to these and other HVAC challenges, remember our expertise. Visit our HVAC Repair Indianola, IA page for more information.
Repair or Replace? Making the Right Call for Your Furnace
Deciding whether to repair or replace your furnace during an emergency can be tough. It's a balance between a short-term fix and a long-term solution. We're here to provide honest recommendations to help you weigh the pros and cons for your specific situation.
| Factor | Repair | Replace |
|---|---|---|
| Age | Unit is relatively new (under 15 years) | Unit is old (15-20+ years) |
| Repair Frequency | Infrequent, minor issues | Frequent breakdowns, recurring problems |
| Energy Bills | Bills are stable and reasonable | Bills are consistently rising without increased usage |
| Safety | No major safety concerns (e.g., cracked heat exchanger) | Persistent safety issues, carbon monoxide concerns |
| Efficiency | Unit operates efficiently for its age | Unit is inefficient, struggling to heat your home |
| Cost | Repair cost is a small percentage of replacement cost | Repair cost is significant (50% or more of replacement cost) |
| Comfort | Provides consistent, comfortable heating | Provides inconsistent heating, cold spots |
| Technology | Basic features, still meets needs | Outdated technology, missing modern efficiency/comfort features |
Signs It's Time for a Furnace Replacement
Sometimes, a repair is only a temporary fix. Here are indicators that it might be time for a new heating system:
- Furnace Over 15-20 Years Old: A furnace's average lifespan is 15-20 years. If yours is in this range or older, it's likely less energy-efficient and nearing the end of its service life.
- Frequent and Costly Repairs: If you're calling for repairs multiple times a season, replacement is often the better long-term solution. Constant breakdowns indicate systemic wear.
- Cracked Heat Exchanger: A cracked heat exchanger is a serious safety hazard that can leak carbon monoxide. Due to the risk, replacement is often the safest and most practical option. We prioritize your safety above all.
- Rising Utility Bills: If your utility usage is climbing without a change in habits, your furnace is likely losing efficiency. An older furnace works harder to heat your home, consuming more fuel.
- Poor Performance and Inconsistent Heating: If your furnace struggles to keep your home warm, creates cold spots, or runs constantly, its performance is compromised. A new, properly sized unit can deliver consistent comfort.
When a Furnace Repair Indianola, IA Is the Best Option
Many furnace issues can be effectively repaired, extending the life of your current system.
- Minor Component Failure: If the issue is a single component failure, like an ignitor or flame sensor, a repair is usually the best solution.
- Unit Is Relatively New: For furnaces under 15 years old, especially well-maintained ones, repairs are generally the preferred option.
- Repair Is Cost-Effective: If the unit is in otherwise good condition and the problem is manageable, repairing it can be a sensible choice. We provide an honest assessment to help you decide.
- One-Time Issue: If a reliable furnace has a single, unexpected breakdown, a repair is typically the right choice, as it likely indicates a specific part failure rather than systemic wear.
Preventing Future Breakdowns with Regular Maintenance
Regular maintenance is the best way to avoid unexpected furnace breakdowns, extend your system's life, and ensure it runs safely and efficiently during Indianola's winters. It's a preventative check-up for your home's comfort system.
The Benefits of an Annual Furnace Tune-Up
We recommend an annual furnace tune-up, ideally in the fall, for numerous benefits:
- Improved Energy Efficiency: A well-maintained furnace runs more efficiently, using less fuel to heat your home and helping manage energy consumption.
- Improved Safety: During a tune-up, our technicians inspect for safety hazards like gas or carbon monoxide leaks and faulty electrical connections, catching issues before they become dangerous.
- Extended Equipment Life: Regular maintenance reduces wear and tear on components, which can significantly extend your furnace's lifespan and delay the need for replacement.
- Reduced Risk of Emergencies: A tune-up allows us to fix minor issues before they become major breakdowns, reducing the risk of needing emergency furnace service in Indianola, IA on a cold night.
- Better Indoor Air Quality: A clean furnace and filter improve indoor air quality by reducing the circulation of dust, allergens, and other pollutants.
For comprehensive care that keeps your system running smoothly, explore our HVAC Tune-Up Indianola, IA services.
Simple Homeowner Tasks for a Healthy Furnace
While professional tune-ups are essential, you can also perform simple tasks to keep your furnace healthy:
- Changing Air Filters Regularly: Regularly changing your air filter is a crucial task. A dirty filter restricts airflow, forcing your furnace to work harder. Check it monthly and replace it every 1-3 months, or more often if you have pets.
- Keeping Vents and Registers Clear: Keep all heating vents and return air registers clear of furniture, rugs, or drapes. Blocked vents disrupt airflow and cause uneven heating.
- Monitoring for Unusual Sounds and Smells: Pay attention to unusual sounds or smells from your furnace. Early detection can prevent minor issues from becoming emergencies.
- Keeping the Area Around Your Furnace Clear: Keep the area around your furnace clean and clear to ensure proper airflow and reduce fire hazards.
Your Local Partner for Reliable Heating in Indianola
For your home's comfort and safety during Indianola's winters, you need a partner you can trust. We provide honest assessments, dependable service, and professional solutions to keep your home warm and safe. Our expert team works to restore your comfort quickly and efficiently.
The Benefits of Local Emergency Furnace Service in Indianola, IA
Choosing a local company for your emergency furnace service in Indianola, IA offers distinct advantages:
- Faster Response Times: Being local means we're closer, allowing for faster response times during a critical heating emergency.
- Understanding of Local Climate: We live and work in Indianola and understand the demands our climate places on heating systems, helping us solve problems efficiently.
- Familiarity with Indianola Homes: We're familiar with the types of homes and heating systems in Indianola, allowing us to anticipate issues and provide custom solutions.
- Accountability and Trust: As members of the Indianola community, we're accountable to our neighbors. Our reputation is built on trust and transparency.
- Supporting Local Business: Choosing local services strengthens our community and supports local jobs.
Stay Warm and Safe This Winter
Don't let a furnace emergency leave you in the cold. Recognize the warning signs, know the immediate steps, and rely on professional emergency furnace service in Indianola, IA. Regular maintenance is your best defense against emergencies.
We're here to ensure your peace of mind with expert service for all your heating needs. From emergency repairs to routine maintenance, we're dedicated to keeping your Indianola home warm. For any furnace service, reach out to us. We offer flexible maintenance plans with unique benefits for members. Your comfort is our priority. Stay warm and safe with dependable Furnace Service Indianola, IA.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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