Guide
Why Having Access to 24 Hour Furnace Service Matters in Grimes, IA
When your furnace quits in the middle of a freezing Grimes night, 24 hour furnace service in grimes, ia becomes more than a convenience—it's a necessity. Your family's comfort and safety depend on fast access to qualified help. The cold doesn't wait for business hours, and neither should your heating repair.
If you need emergency furnace repair right now:
- Call a local 24/7 HVAC provider immediately if you smell gas, hear a carbon monoxide alarm, or have no heat
- Check basic safety items while you wait: thermostat settings, circuit breaker, furnace power switch
- Expect a technician within hours for true emergency situations, especially during extreme cold
- Local Grimes providers respond faster than distant companies and understand Iowa's harsh winter demands
For comprehensive heating solutions and maintenance plans that help prevent emergencies, visit our furnace services in Grimes, IA. When you do face an urgent breakdown, you can schedule emergency service online or call our team directly.
Most homeowners will experience a furnace failure at some point. Des Moines area winters regularly drop below freezing, and homes in Grimes face seasonal stresses that accelerate wear on heating systems. A malfunctioning motor, clogged drain line, or failing igniter can leave you shivering fast. That's why knowing who to call—and what to do while you wait—makes all the difference between a manageable inconvenience and a dangerous situation.
When Your Heat Goes Out: Your First Steps
When the unexpected happens and your furnace decides to take an unscheduled vacation, it can feel like a punch to the gut, especially when Grimes is experiencing its classic Iowa winter chill. But don't panic! Knowing what to look for and what steps to take can make a huge difference in how quickly we can restore warmth to your home.
Is It a Real Emergency? Signs You Need Immediate Repair
Sometimes a furnace simply needs a minor tweak, but other times, it's screaming for immediate attention. Recognizing the signs of a true emergency is crucial for your safety and comfort. Here's what to look out for:
- Rotten Egg Smell or Gas Leak Risk: This is a serious red flag. Natural gas has an additive that gives it a distinct rotten egg odor. If you detect this smell, it strongly indicates a gas leak. This is not just an emergency; it's a hazard that requires immediate action.
- Carbon Monoxide Detector Alarm: Carbon monoxide (CO) is an odorless, colorless, and highly toxic gas. If your CO detector goes off, it's a critical safety warning. A yellow pilot light flame on a gas furnace can also indicate improper combustion and CO production.
- Loud Banging Noises: While furnaces make some operational sounds, loud banging, popping, or screeching noises are not normal. These can signal serious mechanical issues, like a cracked heat exchanger (a major safety concern), a loose blower wheel, or other failing components.
- Screeching Sounds: A high-pitched screeching often points to problems with the blower motor, such as worn-out bearings or a failing belt. If left unaddressed, this can lead to complete motor failure.
- Electrical Burning Odors: If you smell something akin to burning plastic or rubber coming from your furnace, it could indicate overheating electrical components or wiring issues. This is a fire hazard and needs urgent attention.
- Complete System Failure: This is perhaps the most obvious sign. If your furnace simply won't turn on, or it's blowing cold air despite your thermostat settings, you have a complete system failure. This includes no heat production, pilot light issues, or an unresponsive thermostat.
- No Airflow: If the furnace seems to be running but no air, or very little air, is coming out of your vents, there might be a problem with the blower motor or ductwork.
Any of these signs mean it's time to seek heating repair grimes ia right away. Ignoring them can lead to more extensive damage, higher repair costs, or even dangerous situations.
What to Do While You Wait for Help
We know how unsettling it can be when your furnace goes out, especially during a cold snap. While you wait for our team to arrive for 24 hour furnace service in grimes, ia, there are a few important steps you can take to ensure safety and potentially help us diagnose the problem faster.
Safety Precautions are Paramount:
- If you smell gas or hear a carbon monoxide detector alarm: Your absolute first priority is safety. Evacuate everyone from the house immediately, including pets. Do not use electrical switches, light matches, or use your phone inside. Once outside and in a safe location, call your gas company's emergency line and then 911. Only after these critical steps should you contact us for an HVAC professional to inspect the situation.
- If you smell electrical burning: Turn off the furnace at the thermostat and then flip the circuit breaker corresponding to your furnace in your electrical panel. This can prevent further damage or fire.
Quick Troubleshooting Checks (for non-gas/CO emergencies):
- Check Thermostat Settings: Ensure your thermostat is set to "Heat" and the temperature setting is at least five degrees higher than the current room temperature. Sometimes, it's just a simple setting error!
- Inspect Circuit Breaker: Go to your electrical panel and check the circuit breaker labeled for your furnace. If it's tripped (usually halfway between ON and OFF), flip it completely OFF and then back ON. If it trips again immediately, leave it off and call for serviceit indicates an electrical issue.
- Replace Thermostat Batteries: If your thermostat display is blank or dim, fresh batteries might be all it needs.
- Check Furnace Power Switch: Most furnaces have a power switch located on or near the unit, often resembling a light switch. Make sure it's in the "ON" position. It's not uncommon for it to be accidentally switched off.
- Ensure Air Filter is Not Clogged: A severely clogged air filter can restrict airflow, causing your furnace to overheat and shut down. Check your filter and if it's dirty, replace it if you have a spare. This might not fix an emergency, but it's good practice.
- Clear a Path to the Furnace: Make sure the area around your furnace is clear of obstructions, allowing our technician easy access to the unit.
Following these steps not only keeps your household safe but also helps us to provide swift and efficient 24 hour furnace repair des moines guide and surrounding areas like Grimes.
What to Expect from 24 Hour Furnace Service in Grimes, IA
When you're facing a furnace emergency, the last thing you want is more stress. We understand that you need clear communication, fast action, and reliable solutions. Our 24 hour furnace service in grimes, ia is designed to provide just thatpeace of mind when you need it most.
The Emergency Repair Process from Call to Comfort
Our goal is to make the emergency repair process as smooth and transparent as possible, from the moment you reach out to us until your home is warm and comfortable again.
Making the Call: When you contact us, you'll speak with a client care specialist who is ready to listen. Be prepared to describe the problem in as much detail as possible: what sounds you heard, what smells you noticed, whether theres any heat at all, and any troubleshooting steps you may have already taken. Providing system information like its make, model, and approximate age, if known, can also be helpful. This initial phone triage helps us understand the immediate hazards and dispatch the right technician with the necessary tools and parts.
On-Site Diagnostics: Once our technician arrives at your Grimes home, their first priority is a thorough safety inspection of the furnace and its surrounding area. They'll then begin a comprehensive on-site system inspection and functional testing. This is where their expertise shines, as they methodically identify the root cause of the malfunction.
Safety Inspection: Our technicians are trained to identify critical safety concerns, such as gas leaks, electrical issues, or a cracked heat exchanger. Your family's safety is our highest priority, and we will address any immediate hazards first.
System Testing: Using advanced diagnostic tools, our technician will test various components of your furnace to pinpoint the exact problem. This detailed analysis ensures we don't just treat symptoms but resolve the underlying issue.
Repair Options Explained: After the diagnosis, our technician will clearly explain the cause of the problem, the recommended repair options, and the time required for the repair. We believe in transparent communication, so you'll understand what needs to be done every step of the way.
Post-Repair Verification: Once the repairs are completed, we don't just pack up and leave. Our technician will perform thorough post-repair testing to verify that your furnace is operating safely, efficiently, and effectively. They will ensure heat is being produced consistently and that all controls are functioning correctly.
Cleanup and Documentation: We keep our work areas clean and tidy, leaving your home just as we found it. You'll also receive written service notes detailing the work performed and any applicable warranty information for parts and labor.
This systematic approach ensures that your furnace repair grimes ia is handled professionally and efficiently, restoring your comfort fast.
Key Benefits of Choosing a Local Provider for 24 hour furnace service in grimes, ia
When your furnace breaks down, especially in the dead of winter, choosing a local HVAC company for 24 hour furnace service in grimes, ia offers distinct advantages that can make all the difference.
- Faster Response Times: For urgent, safety-related calls, local companies like us can often respond much faster. We have technicians strategically located within the Des Moines metro area, including Grimes, which means less travel time and quicker arrival at your doorstep. While emergency response times depend on factors like time of day, weather, and call volume, for critical safety issues, we prioritize immediate dispatch.
- Familiarity with Grimes, IA Homes: Our technicians are not just experts in HVAC; they are also familiar with the types of homes and heating systems common in Grimes, IA. This local knowledge can sometimes lead to quicker diagnoses and more custom solutions, as they understand the common issues that arise in our community.
- Community Focus: As a local provider, we are deeply invested in the communities we serve, including Grimes. We view our customers not just as clients, but as neighbors. This community-driven approach means we are committed to building long-term relationships based on trust, dependability, and exceptional service.
- Understanding of Iowa Climate Challenges: Iowa winters are no joke, with temperatures often dropping well below freezing. We understand the specific stresses that our harsh climate places on heating systems. This expertise in Iowa's climate provides us with a distinct advantage in diagnosing and resolving issues effectively, ensuring your system can withstand the elements.
Choosing a local team means you're getting more than just a repairyou're getting a dedicated partner who understands your needs and is always nearby, ready to assist. This commitment to our local communities is why we're your reliable choice for emergency furnace repair west des moines guide and surrounding areas.
Common Causes of Furnace Failure in an Iowa Winter
Furnaces are complex machines, and like any mechanical system, they can encounter problems. In Grimes, IA, where winter demands are high, understanding the common reasons for furnace failure can help you anticipate issues and take preventative steps.
Why Furnaces Break Down Unexpectedly
While a sudden breakdown can feel unexpected, many issues stem from common problems that develop over time. Here are some of the frequent culprits:
- Wear and Tear: Furnaces work hard, especially during our long Iowa winters. Over time, components like bearings, belts, and motors naturally wear out. This constant use leads to parts weakening and eventually failing, causing issues like a malfunctioning motor or a failing igniter.
- Dirty Components: A surprisingly common cause of breakdown is simply dirt and grime. Clogged air filters are a prime example, restricting airflow and causing the furnace to overheat or work harder than necessary. Dirt can also accumulate on the blower motor, pilot light, or flame sensor, impeding their function.
- Electrical Issues: Modern furnaces rely on intricate electrical systems. Problems can range from a tripped circuit breaker (often due to an overloaded circuit or a short within the furnace) to faulty wiring, a malfunctioning control board, or issues with the electronic igniter. These electrical glitches can cause the furnace to shut down or fail to start.
- Clogged Drain Lines: High-efficiency furnaces produce condensation, which needs to drain away properly. If the condensate drain line becomes clogged with algae or debris, it can back up, triggering a safety switch that shuts down the furnace to prevent water damage.
- Cracked Heat Exchanger: This is one of the most serious problems. The heat exchanger separates the combustion gases from the breathable air. If it cracks, dangerous carbon monoxide can leak into your home's air supply. Cracks usually develop due to extreme temperature fluctuations and metal fatigue over many years.
Understanding these common issues highlights why prompt attention and regular maintenance are so important. Even if you're considering emergency furnace installation in ankeny ia or other nearby areas, knowing these points is crucial.
The Dangers of Delaying Furnace Repairs
Putting off a furnace repair might seem like a way to save money or avoid inconvenience, but it's a gamble with potentially severe consequences, especially during extreme weather in Grimes, IA. The risks far outweigh any perceived short-term benefits.
- Frozen Pipes: Without a functioning furnace, your home's interior temperature can quickly drop below freezing. This is a recipe for disaster, as water pipes can freeze and burst, leading to extensive water damage and costly plumbing repairs.
- Increased Repair Costs: A small, easily fixable problem can rapidly escalate into a major, more expensive repair if ignored. For example, a failing blower motor that screeches might eventually seize up, requiring a complete replacement of the motor instead of just a simple lubrication or part.
- Complete System Replacement: Delaying repairs can sometimes lead to irreparable damage to critical components. If a key part like the heat exchanger or control module fails completely due to neglect, you might be looking at a full furnace replacement rather than a less expensive repair.
- Health Risks: A malfunctioning furnace can pose direct health threats. Issues like improper combustion can lead to carbon monoxide production, which is a silent killer. Even a faulty filter can compromise indoor air quality, exacerbating allergies or respiratory issues.
- Carbon Monoxide Exposure: As mentioned, a cracked heat exchanger is extremely dangerous. It allows carbon monoxide to enter your home, leading to symptoms ranging from headaches and nausea to loss of consciousness and even death. This is why immediate action is vital if you suspect CO.
- Fire Hazards: Electrical problems within a furnace, such as frayed wiring or overheating components, can generate sparks or excessive heat, leading to a fire. The smell of electrical burning is a serious warning sign that should never be ignored.
When your furnace is showing signs of distress, it's not just about comfortit's about safety and protecting your property. Don't delay; address furnace issues promptly to avoid these serious dangers.
How to Prevent Future Furnace Emergencies
While we're always here for emergency calls, wed much rather help you prevent them! Proactive care is the best way to ensure your furnace runs smoothly all winter long, minimizing the need for 24 hour furnace service in grimes, ia. Think of it as winter preparation for your furnace, giving you peace of mind.
The Power of a Professional Furnace Tune-Up
A professional furnace tune-up, ideally conducted in the fall before the cold weather truly sets in, is your best defense against unexpected breakdowns. It's much more than just a quick glance at your system.
- Comprehensive Inspection: Our technicians perform a thorough inspection of your entire heating system, checking all major components for wear, damage, or potential issues. This includes inspecting the heat exchanger, burner assembly, and ignition system.
- Cleaning Internal Components: Dirt and dust are the enemy of efficiency. We clean critical internal components, including the blower motor, fan blades, and flame sensor, ensuring optimal operation and reducing strain on the system.
- Lubricating Moving Parts: Moving parts, like the blower motor bearings, need proper lubrication to operate smoothly and quietly. Lubricating these parts reduces friction and wear, extending their lifespan.
- Testing Safety Controls: Your furnace has several safety controls designed to shut it down if a problem arises. We test these controls, such as the high-limit switch and flame sensor, to ensure they are functioning correctly and will protect your home from hazards.
- Improving Energy Efficiency: A well-maintained furnace runs more efficiently, consuming less fuel to produce the same amount of heat. This translates directly into lower energy bills for you. Regular tune-ups can help your system maintain its original efficiency specifications.
- Extending Equipment Lifespan: Just like regular oil changes for your car, routine maintenance helps prolong the life of your furnace. By addressing minor issues before they become major problems, we can help your furnace reach its full potential lifespan, which can be up to 15-20 years.
How Regular Maintenance Prevents the Need for 24 hour furnace service in grimes, ia
Regular furnace maintenance is the unsung hero of home comfort. It's the smart, proactive step that significantly reduces the chance of emergency breakdowns, saving you from shivering nights and unexpected repair bills.
- Catching Small Problems Early: Our comprehensive tune-ups help pinpoint minor issues before they escalate into costly repairs or complete system failures. We can identify worn belts, dirty sensors, or loose wiring that could otherwise lead to a breakdown at the worst possible time.
- Ensuring Reliable Operation: A well-maintained furnace is a reliable furnace. By cleaning, inspecting, and adjusting components annually, we ensure your system is ready to perform consistently throughout the coldest months, providing dependable warmth when you need it most.
- Lowering Energy Bills: A furnace operating at peak efficiency uses less energy. Regular maintenance helps keep your system running smoothly, preventing it from working harder than necessary and significantly lowering your heating costs.
- Maintaining Safe Performance: Safety is paramount. Tune-ups include checking for potential hazards like carbon monoxide leaks, gas leaks, and electrical issues. This proactive approach ensures your furnace operates safely, protecting your family from hidden dangers.
- Protecting Your Investment: Your furnace is a significant investment in your home's comfort. Regular maintenance helps protect that investment by extending the equipment's lifespan and ensuring it meets annual requirements for manufacturer warranties. This means fewer emergency replacements and more years of reliable service.
By investing in routine care, you're not just avoiding emergency calls; you're investing in long-term comfort, safety, and savings for your Grimes home.
Frequently Asked Questions about Emergency Furnace Service
We understand you likely have questions when facing a furnace emergency. Here are answers to some of the most common inquiries we receive about 24 hour furnace service in grimes, ia.
What services are typically included in an emergency furnace repair visit?
A typical emergency furnace repair visit is focused on quickly diagnosing and resolving your heating issue to restore comfort and safety. It includes a rapid response from our team, often within a few hours for safety-related calls, especially during extreme cold. Once on-site, our technician will perform a thorough diagnostic inspection to pinpoint the root cause of the problem. This involves functional testing of various components. Most importantly, a comprehensive safety check of your furnace, including vital parts like the heat exchanger, is conducted to ensure there are no immediate hazards. Finally, the necessary repairs are made to get your furnace operational, restoring heat and safe operation to your home. We'll explain the issue and the repair options clearly before any work begins.
How quickly can a technician arrive for an emergency call in Grimes?
For urgent, safety-related calls, such as a gas leak, carbon monoxide alarm, or complete loss of heat during severe winter weather, our goal is to dispatch a technician as quickly as possible. Local providers like us prioritize these emergency situations to minimize the time your home is without heat. While arrival times can depend on factors like current call volume and weather conditions, our true 24 hour furnace service in grimes, ia means we have crews ready to respond immediately. You can typically expect a technician within a few hours for critical emergencies, as we understand that during extreme cold, every minute counts.
What are the biggest risks of putting off a furnace repair?
Delaying furnace repairs, especially during an Iowa winter, poses significant and dangerous risks that go beyond just discomfort. One of the most severe is the danger of carbon monoxide leaks, particularly from a cracked heat exchanger. This invisible, odorless gas can be deadly. Another major risk is the potential for frozen and burst pipes in your home if the heat fails completely, leading to extensive water damage and very costly plumbing repairs. Furthermore, a small, inexpensive issue can quickly turn into a complete system breakdown, requiring a more costly and involved replacement rather than a simple repair. Your system might also become less energy-efficient, leading to higher utility bills, and continued operation of a faulty unit can pose fire hazards due to electrical issues or overheating.
Your Partner for Reliable Warmth in Grimes
When it comes to the comfort and safety of your home in Grimes, IA, you need a partner you can trust. We are True Comfort, dedicated to providing dependable service and honest assessments for all your heating needs. We believe in transparency and putting our customers first, ensuring your satisfaction is always our top priority.
We understand that furnace emergencies don't stick to a 9-to-5 schedule, especially in the heart of an Iowa winter. That's why our 24 hour furnace service in grimes, ia is always on call, ready to restore warmth and peace of mind to your home. From unexpected breakdowns to routine maintenance, we're here to keep your furnace running efficiently and safely.
For comprehensive and reliable heating solutions, explore our furnace services in Grimes, IA. We're more than just a repair service; we're your local partners in staying warm and comfortable, no matter how frightful the weather outside may be.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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