Guide
When Your Furnace Quits in the Clive Cold
When the temperature drops in Clive and your heating system fails, you need 24 hour furnace service in clive, ia that responds fast. A furnace breakdown during an Iowa winter isn't just uncomfortable—it can be dangerous for your family, especially during overnight hours or on weekends when many repair companies are closed.
Quick Answer: Getting Emergency Furnace Help in Clive
- Call immediately if you have no heat, smell gas, or hear loud noises
- Local companies typically dispatch within 1-2 hours for true emergencies
- Safety first: Check your thermostat and breaker, but evacuate if you smell gas
- 24/7 availability means help any time—nights, weekends, and holidays
If you're facing a heating emergency right now, contact our team for immediate help. For comprehensive information about maintaining your system year-round, visit our heating services page.
The good news? Most emergency furnace problems can be resolved the same day when you know what to look for and who to call. According to local HVAC professionals serving the Des Moines metro, common urgent issues like ignitor failures, blower motor problems, and thermostat malfunctions are typically fixed within hours of the service call. Understanding when to call for help—and what steps to take while you wait—can make the difference between a quick fix and a dangerous situation.
7 Critical Signs You Need Emergency Furnace Repair
When your furnace decides to take a vacation in the middle of a Clive winter, it's more than an inconvenience – it's an emergency. Knowing the signs that demand immediate attention can help keep your home and family safe and warm. We're talking about situations where waiting until morning or after the weekend simply isn't an option.
Here are the critical warning signs that tell us you need 24 hour furnace service in clive, ia:
- Complete Heating Loss: Your furnace is running, but no warm air is coming out, or it's not turning on at all.
- Strange Noises: Banging, squealing, grinding, or rattling sounds coming from your unit.
- Burning Smells: A persistent odor of burning plastic or electrical components.
- Electrical Odors: A metallic or ozone-like smell, often accompanied by flickering lights.
- Frequent Cycling: Your furnace turns on and off constantly without adequately heating your home.
- Yellow Pilot Light: If your furnace has a pilot light and it's yellow or orange instead of a strong blue, it could indicate incomplete combustion.
- Carbon Monoxide Alarm: This is perhaps the most critical sign. If your carbon monoxide detector goes off, evacuate immediately.
Let's dive a little deeper into some of the most common and concerning issues.
Your Furnace Isn't Producing Any Heat
Imagine this: it’s a frigid Clive evening, and you notice a distinct chill in your home. You check the thermostat, turn it up, and still, nothing. Or perhaps, cold air is blowing from your vents instead of the warm, comforting accept you expect. This complete lack of heat, especially during a cold snap, is a clear indicator that your furnace needs urgent attention. It could be due to a faulty ignitor, a problem with the flame sensor, or even a thermostat malfunction. Whatever the cause, a furnace that refuses to produce heat leaves your home vulnerable to freezing temperatures, making it a top priority for emergency repair.
You Hear Loud or Unusual Noises
Your furnace typically operates with a low hum, a gentle whoosh of air moving through your ducts. So, when it starts sounding like a rock concert in your basement, it’s time to call in the professionals. Loud banging, persistent squealing, or grinding noises are not just annoying; they're often symptoms of serious mechanical problems. Banging could indicate issues with combustion or ductwork, while squealing might point to a failing motor bearing or a loose belt. Grinding suggests a severe mechanical failure within the blower motor or other moving parts. These sounds often signal that a component is about to fail, or has already failed, and continued operation could lead to more extensive and costly damage.
You Detect Strange Smells
The smell of dust burning off at the beginning of the heating season is common, but other odors should never be ignored. If you detect a persistent burning plastic or electrical smell, it could mean wiring is overheating or components are melting. This is a fire hazard and requires immediate attention. Even more critically, if you ever smell natural gas – often described as rotten eggs – you need to take immediate action. This is a highly dangerous situation that demands swift, decisive action. We’ll discuss what to do in this scenario shortly, but remember: any unusual or strong odor coming from your furnace is a red flag.
Your Immediate Action Plan for a Furnace Breakdown
When your furnace unexpectedly breaks down, especially in the dead of winter, panic can easily set in. But taking a few calm, immediate steps can ensure your safety and help us diagnose the problem faster. Safety always comes first, so if you suspect a gas leak or fire hazard, get everyone out of the house immediately.
Beyond that, there are some simple checks you can perform while you wait for our team to arrive. These steps can sometimes resolve minor issues or, at the very least, provide valuable information to our technicians.
First, Perform These Quick, Safe Checks
Before you pick up the phone for 24 hour furnace service in clive, ia, try these quick troubleshooting steps:
- Check Your Thermostat Settings: Ensure your thermostat is set to "Heat" and the temperature is set higher than the current room temperature. Sometimes, it’s as simple as an accidental bump to the settings.
- Replace Thermostat Batteries: If your thermostat is battery-powered, dead batteries can make it seem like your furnace isn't working. A fresh set might be all you need.
- Inspect Your Circuit Breaker: Head to your electrical panel and check if the circuit breaker for your furnace has tripped. If it has, simply flip it back to the "On" position. If it trips again immediately, do not keep resetting it; this indicates an electrical issue.
- Verify Furnace Power Switch: Most furnaces have a power switch located directly on or near the unit, often resembling a light switch. Ensure it's in the "On" position. It can sometimes be accidentally switched off.
- Examine Air Filter Condition: A severely clogged air filter can restrict airflow, causing your furnace to overheat and shut down. While not an immediate fix for an emergency, knowing its condition helps our technicians.
These simple checks can often resolve minor issues or help us narrow down the problem, but remember, if you're unsure or uncomfortable, always err on the side of caution and give us a call.
What to Do If You Smell Gas
This is arguably the most critical and dangerous situation you can encounter with a furnace breakdown. Natural gas has a distinct rotten egg smell added to it for safety. If you detect this odor:
- Evacuate Immediately: Get everyone, including pets, out of your home as quickly as possible. Do not try to locate the source of the smell.
- Call 911: Once you are in a safe location, call emergency services (911) to report a potential gas leak.
- Call Your Utility Company: After contacting 911, call your local natural gas provider to report the leak.
- Do Not Use Electronics: Avoid using light switches, phones, or any electrical appliances inside or near your home, as a spark could ignite the gas. Do not open windows or doors to try and air out the house, as this can sometimes worsen the situation.
Your safety is paramount. Never hesitate to evacuate if you smell gas.
What to Expect from a 24 Hour Furnace Service in Clive, IA
When you contact us for 24 hour furnace service in clive, ia, especially during an emergency, you can expect a rapid and professional response designed to restore your comfort and peace of mind as quickly as possible. We understand that a furnace emergency doesn't wait for business hours, which is why we're available 24/7—nights, weekends, and holidays.
Here's what our process typically looks like:
- Live Person Answering: Your call will be answered by a live person, not a recording, who can gather key information about your situation.
- Rapid Dispatch: We'll dispatch the nearest available, certified HVAC technician to your Clive home. During heating season, we often maintain same-day or overnight dispatch capabilities for urgent "no heat" calls.
- Estimated Arrival: We'll provide you with an estimated arrival time, and our technician will typically call you when they are on their way.
- Safety Assessment and Diagnostic Process: Upon arrival, our technician will first perform a safety assessment of your furnace and home. They will then use their expertise and diagnostic tools to pinpoint the exact problem.
- Clear Communication: We'll explain the issue in non-technical terms, discuss your repair options, and provide upfront information before any work begins.
- Professional Repair: Our technicians come with fully equipped service vehicles, often carrying common replacement parts to facilitate quick repairs on the spot. They are trained to repair all major brands and types of furnaces.
- Verification: After the repair, the technician will verify that your furnace is operating safely and efficiently.
For any immediate HVAC needs, including emergency repairs, our team is ready to provide expert HVAC Repair Clive, IA services.
Common Furnace Issues Resolved with Emergency Service
Many furnace problems require immediate attention, and our 24 hour furnace service in clive, ia is equipped to handle them all. Here are some of the most common issues we resolve during emergency calls:
- Ignitor Failure: If your furnace isn't igniting, a faulty ignitor is a frequent culprit. This prevents the burner from lighting and generating heat.
- Flame Sensor Problems: A dirty or malfunctioning flame sensor can incorrectly detect that there's no flame, causing your furnace to shut off prematurely as a safety measure.
- Blower Motor Repair: The blower motor circulates warm air throughout your home. Issues like a failing motor or a bad capacitor can lead to no airflow or unusual noises.
- Thermostat Malfunction: Sometimes the problem isn't with the furnace itself, but with the thermostat failing to communicate properly or accurately read the temperature.
- Limit Switch Replacement: This safety component prevents your furnace from overheating. If it's faulty, it can cause your furnace to cycle on and off too frequently or shut down entirely.
- Gas Valve or Pressure Switch Issues: Problems with these components can prevent gas from reaching the burners or interfere with the furnace's ability to sense proper airflow, leading to shutdowns.
Whether it's a minor part replacement or a more complex issue, our certified technicians are skilled in quickly diagnosing and resolving a wide range of problems to get your heating system back up and running. For all types of heating system malfunctions, trust our expert Furnace Repair Clive, IA services.
The Benefits of Choosing a Local Clive Company
When your furnace breaks down, especially in an emergency, choosing a local company for 24 hour furnace service in clive, ia offers distinct advantages. We aren't just a service provider; we're your neighbors, deeply rooted in the Clive community and surrounding areas.
- Faster Response Times: Being local means we're closer to you. Our technicians can often reach your home more quickly, reducing your wait time when you're without heat.
- Community Knowledge: We understand the specific challenges and climate conditions that Clive homes face. From the impact of harsh Iowa winters to common local infrastructure considerations, our local experience is invaluable.
- Local Accountability: As a local business, our reputation is built on the satisfaction of our community. We are accountable to our neighbors, fostering a commitment to quality service and honest assessments.
- Supporting Local Business: Choosing local helps strengthen the Clive economy, supporting jobs and contributing to the vitality of our community.
When you need reliable, prompt, and friendly service, we encourage you to Contact Us and experience the difference of working with a dedicated local team.
How to Prevent a Future Furnace Emergency
While we're always here for your 24 hour furnace service in clive, ia needs, our ultimate goal is to help you avoid those stressful, middle-of-the-night breakdowns altogether. The best defense against an emergency furnace repair is a good offense: proactive care through regular maintenance. Think of it like getting regular oil changes for your car; it keeps everything running smoothly, extends its lifespan, and prevents unexpected issues.
Routine professional maintenance plays a crucial role in:
- System Longevity: Furnaces that are regularly maintained tend to last longer, postponing the need for costly replacements.
- Energy Efficiency: A well-maintained furnace operates more efficiently, which can translate into lower energy bills during the heating season.
- Identifying Potential Issues: Technicians can spot small problems before they escalate into major, expensive repairs or complete breakdowns.
- Maintaining Safety: Regular inspections ensure that all safety components are functioning correctly, reducing risks like carbon monoxide leaks.
For comprehensive care that keeps your heating system running optimally, explore our Furnace Service Clive, IA options.
The Value of a Professional Tune-Up for your furnace
A professional furnace tune-up is more than just a quick check-up; it's a thorough inspection and cleaning that pays dividends in comfort, safety, and savings. Our seasonal tune-ups typically include a range of essential services:
- System Cleaning: We clean crucial components like coils, burners, and the blower assembly, removing dust and debris that can hinder performance.
- Safety Inspections: Our technicians carefully check for potential hazards, including gas leaks, cracks in the heat exchanger, and proper ventilation, ensuring your system operates safely.
- Improved Efficiency: We lubricate moving parts, check refrigerant levels (for heat pumps), calibrate your thermostat, and test airflow to ensure your furnace is running at peak efficiency.
- Extending Equipment Life: By addressing wear and tear early and ensuring all components are working harmoniously, we help extend the overall lifespan of your furnace.
- Identifying Potential Issues: This is where small, inexpensive fixes prevent large, emergency repairs. We can often identify worn-out parts or minor malfunctions that, if left unaddressed, would lead to a complete breakdown when you least expect it.
According to industry statistics, a significant percentage of furnace repairs can be prevented by simply scheduling regular maintenance. This proactive approach not only helps you avoid sudden breakdowns but also contributes to lower utility bills and a more comfortable home environment. For dependable preventative care, consider our expert Heating Repair Clive, IA services.
Frequently Asked Questions About Emergency Furnace Service
We know that a furnace emergency can bring up a lot of questions. Here are answers to some of the most common inquiries we receive when homeowners need urgent help.
What should I do to prepare my home for a technician's arrival?
To help our technicians provide the most efficient 24 hour furnace service in clive, ia, a little preparation goes a long way:
- Clear a Path: Ensure the area around your furnace is clear of clutter, allowing easy access for our technician and their tools.
- Ensure Access: If your furnace is in a locked room or basement, make sure it's accessible.
- Provide Good Lighting: If the furnace is in a dimly lit area, turn on any available lights or have a flashlight handy.
- Secure Pets: For the safety and comfort of both your pets and our technician, please secure any animals in a separate room.
- Explain the Problem: Be ready to clearly describe the symptoms you've observed, including any noises, smells, or specific behaviors of the furnace. This information is invaluable for diagnosis.
What is considered a true furnace emergency?
While any furnace issue can be frustrating, a "true" emergency typically involves situations that pose a safety risk or leave your home vulnerable to dangerously cold temperatures. This includes:
- Total Heat Loss in Winter: If your furnace completely stops producing heat during freezing temperatures, especially overnight or when vulnerable individuals (infants, elderly, or those with medical conditions) are in the home.
- Safety Risks: Any indication of a gas leak (rotten egg smell), carbon monoxide alarm activation, or signs of an electrical fire (burning smells, smoke, flickering lights from the unit).
- Uncontrolled Malfunctions: Such as continuous cycling that won't stop, or a furnace that won't shut off, indicating a potential control system failure.
These scenarios warrant immediate 24 hour furnace service in clive, ia.
Why is my furnace turning on and off so frequently?
If your furnace is "short cycling"—turning on, running for a short period, and then shutting off repeatedly—it's a sign that something isn't right. Common reasons for this include:
- Clogged Air Filter: A dirty filter restricts airflow, causing the furnace to overheat and trip its safety limit switch, leading to frequent shutdowns.
- Oversized System: If your furnace is too powerful for your home's size, it can heat the space too quickly, satisfy the thermostat, and then shut off, only to turn on again shortly after.
- Thermostat Issue: A faulty thermostat can misread the room temperature or have incorrect settings, leading to erratic cycling.
- Faulty Flame Sensor or Limit Switch: These safety components can cause the furnace to shut down if they detect an issue, even if there isn't one, leading to short cycles.
- Airflow Problems: Blocked vents or ductwork issues can also restrict airflow, triggering the furnace's safety mechanisms.
While sometimes a clogged filter is the culprit, frequent cycling often requires a professional diagnosis to identify and correct the underlying problem efficiently and safely.
Restoring Your Home's Comfort in Clive
When the chill of winter hits Clive, a reliable furnace isn't just a luxury—it's a necessity. We understand that year-round comfort in your home is paramount, and that's why we're dedicated to providing dependable service, day or night. From preventing major breakdowns with flexible maintenance plans (and even crediting maintenance fees towards new equipment for our members!) to offering no after-hours fees for plan members, we're here to ensure Clive homeowners always have access to professional help when they need it most.
Don't let a furnace emergency leave you in the cold. Our rapid response team is ready to provide the 24 hour furnace service in clive, ia you can trust. For reliable and prompt furnace service in Clive, IA, our team is ready to restore your home's warmth and comfort.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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