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Understanding Tankless vs. Traditional Water Heaters
If you're tired of cold showers or running out of hot water halfway through laundry day, tankless water heater installation in Des Moines, IA might be the upgrade your home needs. Traditional tank water heaters store and constantly reheat water, leading to wasted energy and limited supply. Tankless systems heat water only when you need it, delivering endless hot water on demand while cutting energy waste. For Iowa homeowners dealing with hard water and cold winters, choosing the right system and installer makes all the difference.
What to Know About Tankless Water Heater Installation:
- On-Demand Heating: Water is heated instantly as it flows through the unit
- Energy Savings: No standby heat loss means lower utility bills
- Longer Lifespan: Tankless units last up to 20 years with proper maintenance
- Space Savings: Wall-mounted units free up valuable floor space
- Professional Sizing: A qualified technician assesses your home's peak demand to ensure the right fit
For expert guidance on choosing the best water heating solution for your home, explore our top factors to consider when choosing a water heater for your Des Moines home, or schedule a tankless water heater installation today.
When it comes to hot water in your Des Moines home, you essentially have two main choices: a traditional tank-style water heater or a modern tankless model. While both serve the fundamental purpose of providing hot water for your daily needs—from showering to washing dishes—they operate on entirely different principles, leading to significant differences in performance, efficiency, and longevity.
A traditional water heater uses a large tank to heat and store a set volume of water. It constantly reheats this water to maintain a set temperature, resulting in "standby heat loss"—wasted energy consumed even when no hot water is being used. The supply is limited by the tank's size, meaning you can run out of hot water and must wait for it to refill and reheat. These units typically last about 8 to 12 years.
In contrast, a tankless water heater—or "on-demand" unit—heats water only when you turn on a hot water tap. Cold water flows through a powerful heat exchanger, which instantly heats it to your desired temperature before sending it to your faucet. This process eliminates standby heat loss, making tankless units far more energy-efficient. They also provide a continuous supply of hot water and have a much longer lifespan, often lasting up to 20 years with proper maintenance.
To help you visualize the core differences, here's a quick comparison:
| Feature | Traditional Tank Water Heater | Tankless Water Heater |
|---|---|---|
| Lifespan | 8-12 years | 15-20 years (with proper maintenance) |
| Energy Use | Constant reheating, standby heat loss | Heats on demand, no standby loss, up to 34% more efficient |
| Hot Water Supply | Limited by tank size, can run out | Continuous, endless hot water |
| Size | Bulky, takes up significant floor space | Compact, wall-mounted, saves space |
How a Tankless Water Heater Works
The magic of a tankless water heater lies in its on-demand efficiency. When you turn on a hot water tap, a flow sensor activates the unit's powerful heating elements—either gas burners or electric coils. Cold water passes through a heat exchanger, which rapidly heats it to your preset temperature. The hot water then travels directly to your faucet, providing a continuous supply.
This process means energy is only used when you need hot water, eliminating the standby heat loss common with tank heaters. Since water isn't stored, tankless units are less susceptible to the corrosion and sediment buildup that shorten the life of traditional tanks. It's a smart system that delivers hot water precisely when you want it, without the wait or the waste. For more insights on selecting the best option for your home, check out our guide on top factors to consider when choosing a water heater for your des moines home.
Gas vs. Electric Models
When considering a tankless water heater for your Des Moines home, one of the primary decisions you'll face is choosing between a gas-powered or an electric-powered model. Both have distinct advantages and considerations that can influence your choice.
Gas Tankless Water HeatersGas models typically use either natural gas or propane to fuel their burners. They are often favored for their ability to heat water more quickly and achieve higher flow rates, making them an excellent choice for larger households with high hot water demands. If your home already has natural gas lines, installing a gas tankless unit can be a relatively straightforward process, though it will require proper venting to safely exhaust combustion gases. For homes without existing gas lines, propane models are an option. We offer comprehensive gas lines service des moines, ia to ensure your system is safely and properly connected.
Electric Tankless Water HeatersElectric tankless water heaters, on the other hand, use your home's electrical supply to heat water. They are generally easier to install, as they don't require gas lines or combustion venting. This can make them a more flexible option for placement within your home, and they are often preferred in areas where natural gas isn't readily available or for homes with an all-electric setup. However, electric models typically have lower flow rates compared to gas units, meaning they might struggle to keep up with very high, simultaneous hot water demands. They also often require a dedicated, high-amperage circuit, which might necessitate an electrical panel upgrade in older homes.
The best choice for your home will depend on several factors, including:
- Fuel Availability: Do you have natural gas service, or is propane an option?
- Hot Water Needs: How many people live in your home, and how often do you use multiple hot water fixtures simultaneously?
- Local Energy Costs: Compare the cost of natural gas, propane, and electricity in Des Moines to determine the most economical option.
- Installation Requirements: Consider the existing infrastructure in your home and any potential upgrades needed for either system.
Our team can help you assess your home's specific needs and recommend the most suitable tankless water heater type for optimal performance and energy savings.
Key Considerations for Des Moines Homes
Living in Des Moines, Iowa, presents a few unique considerations when it comes to choosing and installing a tankless water heater. Our local climate and water quality can significantly impact your system's performance and longevity, making it crucial to select and maintain your unit with these factors in mind.
One of the most important aspects for Des Moines homeowners is Iowa's hard water, which contains high levels of dissolved minerals like calcium and magnesium. These minerals can cause scale buildup inside a tankless water heater's heat exchanger, reducing efficiency, restricting water flow, and potentially causing premature failure. Regular descaling (a maintenance process to flush out mineral deposits) is essential for tankless units in our area. To combat hard water proactively, many homeowners opt for a water softener. Learn more about water softener systems des moines des moines, ia.
Another factor is our cold groundwater temperatures. During Des Moines' chilly winters, the incoming municipal water supply can be significantly colder than in warmer climates. This means your tankless water heater will have to work harder to raise the water to your desired temperature, which can impact its effective flow rate. Proper sizing of your tankless unit is therefore critical to ensure it can adequately heat the colder incoming water while still meeting your household's hot water demands. An undersized unit might struggle to provide enough hot water for multiple simultaneous uses, leading to lukewarm showers – exactly what we're trying to avoid!
Finally, considering a whole-home water filtration system installation des moines, ia can further protect your tankless water heater from sediment and other impurities, extending its life and maintaining its efficiency. Our experts are well-versed in these local conditions and can guide you in choosing a system that's perfectly suited for your Des Moines home.
Top Benefits of a Tankless Water Heater
Upgrading to a tankless water heater isn't just about getting hot water; it's about enhancing your home's comfort, efficiency, and long-term value. For Des Moines residents, the benefits extend beyond convenience, touching on significant energy savings and peace of mind.
Imagine never having to rush your shower or coordinate laundry schedules around hot water availability. That's the promise of a tankless system. But the perks don't stop there. These sleek, compact units offer a host of advantages that make them a smart investment for any homeowner. From slashing your utility bills to reclaiming valuable space in your home, a tankless water heater is a modern solution for modern living.
Superior Energy Efficiency
A primary reason homeowners in Des Moines choose tankless water heaters is their superior energy efficiency. Traditional tank heaters constantly use energy to keep a large volume of water hot, leading to significant "standby heat loss." Tankless units eliminate this waste by only activating when you need hot water.
This "on-demand" heating method can lead to substantial reductions in your monthly energy bills, with some units reducing energy consumption by up to 34% compared to traditional models. Many tankless models are also ENERGY STAR® rated, meeting strict efficiency guidelines set by the EPA. Over the unit's lifespan, these savings make it a cost-effective investment. While we're talking about energy savings, you might also be interested in exploring other ways to make your home more efficient, such as with energy saving mini split heat pumps.
Uninterrupted Hot Water Supply
The most beloved benefit of a tankless water heater is the endless supply of hot water. Unlike a traditional tank heater, which has a limited capacity and requires time to reheat, a tankless system heats water as it flows through the unit. This means it can deliver hot water continuously, for as long as you need it.
This is a game-changer for larger families in Des Moines or anyone who enjoys long showers. You can run the dishwasher, do laundry, and have multiple people shower without worrying about running out of hot water. It's true on-demand convenience for your entire household. To learn more about various water heating options, visit our page on water heaters des moines, ia.
Impressive Longevity and Durability
When you invest in a new home appliance, you want it to last. Tankless water heaters offer impressive longevity, often outperforming traditional tank models by a significant margin. While traditional water heaters typically last between 8 to 12 years, tankless water heaters can last up to 20 years if maintained properly. That's nearly twice the lifespan!
This extended durability is largely due to their design. Unlike tank-style heaters that constantly hold and heat water, tankless units don't have a large tank where water sits and can cause corrosion. The constant exposure to water and sediment in a tank can lead to rust and deterioration over time. Tankless units, by heating water only as it passes through, are less susceptible to these issues. This reduced wear and tear, combined with proper maintenance (especially important with Des Moines' hard water), means fewer replacement cycles and a more reliable hot water supply for your home over the long haul. To understand more about water heater lifespans in general, you can read our article on how long water heaters last des moines.
The Professional Tankless Water Heater Installation in Des Moines, IA Process
Choosing to install a tankless water heater is a significant upgrade for your Des Moines home, and ensuring it's installed correctly is paramount to its performance, efficiency, and safety. This is not a DIY project; the complexity of connecting to gas lines or high-voltage electrical, proper venting, and precise sizing requires the expertise of certified professionals. Our team at True Comfort follows a meticulous process to guarantee a seamless and successful tankless water heater installation in Des Moines, IA.
Step 1: Home Assessment and System Sizing
The journey to endless hot water begins with a thorough home assessment. We don't just pick a unit off the shelf; we tailor the solution to your specific needs. Our technicians will visit your Des Moines home to evaluate several critical factors:
- Water Usage Habits: We'll discuss how many people live in your home, how many bathrooms you have, and how often you use hot water-consuming appliances like dishwashers and washing machines. Do you often take long showers? Does your family typically shower at the same time?
- Peak Demand: This is crucial. We calculate your home's peak hot water demand, which is the maximum amount of hot water (measured in gallons per minute, or GPM) you might need at any given moment. This ensures your new tankless unit can keep up, even when multiple fixtures are running simultaneously. An undersized unit can lead to inconsistent temperatures or insufficient hot water.
- Home Layout and Existing Infrastructure: We'll inspect your current plumbing, gas lines (if applicable), and electrical system. This helps us determine the best location for your new tankless unit and identify any necessary upgrades or modifications to your existing setup.
- Fuel Type: We'll confirm the availability of natural gas or assess your electrical capacity to determine whether a gas or electric tankless model is most suitable.
This detailed assessment allows us to recommend the ideal tankless water heater model and size that will provide reliable, efficient hot water for your family for years to come. Our experts are committed to providing comprehensive hvac services provided by our experts, ensuring all aspects of your home comfort are considered.
Step 2: The Installation
Once the right tankless unit has been selected, our certified technicians proceed with the installation. This step involves precision and adherence to strict safety and code requirements.
- Disconnecting and Removing the Old Unit: We'll safely disconnect your old tank-style water heater, drain any remaining water, and carefully remove it from your home. We handle the responsible disposal of your old unit, so you don't have to worry about it.
- Mounting the New Unit: Tankless water heaters are compact and typically wall-mounted. We'll secure the new unit in its designated location, often freeing up valuable floor space that your old tank occupied.
- Connecting Water Lines: New hot and cold water lines are carefully connected to the tankless unit. Our plumbers ensure all connections are leak-free and properly sealed.
- Gas or Electrical Hookup: Depending on your chosen model, we'll make the necessary gas or electrical connections. For gas units, this involves connecting to your home's gas supply and ensuring proper air intake and exhaust venting systems are installed. This is a critical safety step to prevent the buildup of combustion gases. For electric units, we ensure the correct high-amperage electrical circuit is safely connected.
- Venting for Gas Models: Proper venting is crucial for gas tankless water heaters. We install the appropriate venting system to safely expel exhaust gases outside your home, adhering to all local codes and manufacturer specifications.
Throughout this process, our team works efficiently and cleanly, minimizing disruption to your home. We pride ourselves on delivering top-quality water heater installation des moines, ia with attention to every detail.
Step 3: Final Checks and Walkthrough
The installation isn't complete until we've thoroughly tested the system and ensured you're comfortable with its operation.
- System Testing: Our technicians will activate your new tankless water heater and conduct a comprehensive series of tests. This includes checking for any leaks, verifying proper water flow, and confirming that the unit is heating water efficiently to the desired temperature. We'll also perform pressure checks to ensure everything is operating within safe parameters.
- Temperature Setting: We'll help you set the optimal water temperature for your household, typically around 120°F for safety and efficiency.
- Explaining Operation: We'll walk you through the basic operation of your new tankless water heater, explaining any controls, indicators, and features. We want you to feel confident and comfortable with your new system.
- Maintenance Overview: We'll provide you with essential information regarding routine maintenance, such as the importance of annual flushing, especially given Des Moines' hard water. This helps ensure your unit continues to perform optimally and lasts for its full lifespan.
Our goal is to leave you with a perfectly functioning, efficient tankless water heater and the knowledge to enjoy it. Just like an hvac system tune up ensures peak performance, these final steps guarantee your new water heater is ready to deliver endless comfort.
Long-Term Care: Maintenance and Repair
Investing in a tankless water heater is a smart decision for your Des Moines home, but like any sophisticated appliance, it thrives on proper care. While tankless units are known for their durability and minimal maintenance compared to traditional tanks, a little attention goes a long way in ensuring they last their impressive 20-year lifespan and continue to deliver efficient, endless hot water. Understanding the signs of trouble and committing to annual maintenance are key to avoiding unexpected cold showers and costly repairs.
Essential Maintenance for Longevity
The primary maintenance task for tankless water heaters, especially in areas like Des Moines with hard water, is flushing the system. This process helps prevent the buildup of mineral scale within the heat exchanger, which can otherwise reduce efficiency, restrict flow, and damage components. We recommend annual flushing to keep your unit running smoothly.
Here's a list of essential annual maintenance tasks:
- Flushing the System: A technician will flush the heat exchanger with a vinegar solution or a specialized descaling agent to dissolve and remove mineral deposits. This is the most crucial step for maintaining efficiency and preventing damage from hard water.
- Inspecting Components: We'll check all connections, gas lines (if applicable), electrical wiring, and the heat exchanger for any signs of wear, corrosion, or leaks.
- Cleaning Air Filters and Intake Screens: Ensuring proper airflow for combustion (in gas models) or to protect internal components (in both types) is vital.
- Testing the Pressure Relief Valve (PRV): This safety device ensures that pressure inside the unit doesn't build to dangerous levels.
- Checking for Error Codes: We'll review any diagnostic codes the unit may have stored, which can indicate potential issues before they become major problems.
Committing to this routine maintenance ensures your tankless water heater operates at peak efficiency, extends its lifespan, and protects your investment.
Common Issues and When to Call for Repair
Even with regular maintenance, tankless water heaters can occasionally encounter issues. Knowing the signs of trouble can help you address problems promptly and prevent them from escalating.
Here are common issues and what they might indicate:
- Inconsistent Water Temperature: If your hot water fluctuates between hot and cold, it could be due to low water flow (the unit isn't sensing enough flow to activate consistently), sediment buildup affecting heat transfer, or an issue with the unit's ignition system (for gas models).
- Low Water Pressure: A noticeable drop in hot water pressure could signal a malfunction in the unit's flow sensor, or more commonly, clogged filters or sediment buildup restricting water flow through the heat exchanger.
- Error Codes Displayed: Modern tankless water heaters are equipped with built-in diagnostic systems that display error codes when something is wrong. These codes are invaluable for pinpointing specific issues, from ignition failures to venting problems. Ignoring them can lead to more complex and costly repairs down the line.
- Unusual Noises: Sounds like rumbling, hissing, or banging coming from your unit are strong indicators that something isn't right. Often, these noises are caused by significant scale buildup in the heat exchanger, but they could also point to a malfunctioning component. For tank-style heaters, popping sounds can indicate sediment buildup, as detailed in our article on why your water heater makes popping sounds.
- No Hot Water: The most obvious sign of a problem. This could stem from a variety of issues, including a power outage, gas supply interruption, a faulty igniter, or a significant internal component failure.
- Increased Energy Bills: If you notice an unexplained spike in your utility bills, your tankless water heater might be operating inefficiently, requiring more energy to heat water than it should.
If you encounter any of these problems, especially if you see water puddling around your unit (which could indicate a water heater leaking des moines, ia), it's time to call the experts. Our team at True Comfort specializes in tankless water heater repair des moines, ia and is available 24/7 for emergency repair services across our service areas, including Des Moines, Ankeny, and Urbandale. We provide honest assessments and quality repairs to get your hot water flowing reliably again. For any water heater issues, don't hesitate to reach out for water heater repair des moines, ia.
Upgrade to Endless Hot Water Today
Choosing a tankless water heater is an investment in your Des Moines home's comfort, efficiency, and long-term value. These innovative systems deliver superior energy efficiency by eliminating standby heat loss and provide the satisfaction of endless hot water on demand. With a lifespan of up to 20 years, a tankless unit is a durable solution designed to serve your family for decades.
At True Comfort, we are dedicated to ensuring your home's comfort. Our team understands the unique considerations of Des Moines homes, from hard water to cold winters, and we bring that expertise to every tankless water heater installation in Des Moines, IA. We pride ourselves on honest assessments, dependable service, and flexible maintenance plans designed to protect your investment. Our plan members also enjoy exclusive benefits and priority service.
Ready to say goodbye to cold showers and hello to a continuous, energy-efficient hot water supply? Let our certified professionals guide you through the process, from precise sizing to flawless installation and ongoing support. Contact us today to explore how a tankless water heater can transform your home's hot water experience.
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Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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