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When Your Furnace Fails in the Dead of Winter
When your furnace goes out on a freezing Urbandale night, 24 hour furnace service in urbandale, ia becomes your lifeline to safety and comfort. Since Central Iowa winters don't wait for business hours, immediate help is essential. Whether it's a complete system failure at 2 AM or strange noises that signal trouble on a holiday weekend, knowing you can get immediate help protects both your family and your home.
If you need emergency furnace repair right now:
- Call immediately if you smell gas, see smoke, or hear your carbon monoxide detector
- No heat situations typically get same-day or next-available-slot service
- We dispatch licensed technicians any time, including holidays and weekends
- Response times vary by demand but emergency calls are prioritized for safety issues
- Our qualified technicians service all major brands and carry common replacement parts
A furnace breakdown isn't just uncomfortable—it's dangerous. Temperatures inside your home can drop quickly, risking frozen pipes, water damage, and health concerns for children, elderly family members, and pets. That's why round-the-clock emergency heating service exists: to restore warmth and safety when you need it most. For comprehensive information about maintaining your heating system year-round, visit our heating services page, and if you're facing an urgent situation right now, contact us for immediate emergency repair.
Understanding what qualifies as a true furnace emergency, how to prepare for a technician's arrival, and what to expect from professional 24-hour service can make a stressful situation much more manageable.
Signs You Need Immediate Furnace Repair
Recognizing the early warning signs of a furnace in distress can mean the difference between a minor repair and a complete system failure. Especially during Urbandale's chilly winters, a malfunctioning furnace is more than an inconvenience; it's a potential safety hazard. We understand that you rely on your heating system to keep your home warm and safe, which is why we’re here to help you identify when to call for immediate 24 hour furnace service in urbandale, ia.
Here are some common indicators that your furnace needs urgent attention:
- No Heat or Intermittent Heating: This is perhaps the most obvious sign. If your furnace isn't producing any heat at all, or if it's only blowing cold air from the vents, it's a clear emergency. Similarly, if your furnace struggles to maintain a consistent temperature, frequently turning on and off (short cycling), it’s not only inefficient but also indicative of an underlying issue that needs professional diagnosis.
- Pilot Light Issues: For older gas furnaces, a pilot light that frequently goes out or changes color (it should be blue, not yellow or orange) can signal a problem with the gas supply or combustion. This requires immediate attention due to potential safety risks.
- Thermostat Malfunction: If your thermostat displays an error message, isn't responding to settings, or shows incorrect readings, it might be preventing your furnace from working correctly. While sometimes a simple battery change can fix this, often it points to a communication issue with the furnace itself.
- Frequent Cycling: As mentioned, a furnace that turns on and off too often or too quickly is short cycling. This is inefficient and puts excessive wear and tear on components, leading to premature breakdown.
- Weak or No Airflow: Even if your furnace is running, weak or no airflow from your registers suggests a problem with the blower motor, clogged filters, or ductwork issues, all of which can severely impact heating performance.
- Strange Noises: Furnaces are designed to operate relatively quietly. If you start hearing unusual sounds, it's a red flag. These can include:
- Banging: Often indicates issues with the combustion process or ductwork.
- Squealing: Could be a worn-out fan belt or motor bearings.
- Rattling: Might be a loose panel or a failing component.
- Clicking: Beyond the normal ignition clicks, persistent clicking could mean a faulty igniter or control board.
For more information on recognizing furnace problems, please refer to our guide on Signs you need furnace repair.
Alarming Odors
Certain smells emanating from your furnace are not just unpleasant; they can be genuinely dangerous and necessitate immediate 24 hour furnace service in urbandale, ia.
- Gas Smell: This is the most critical and potentially life-threatening odor. If you detect a smell like rotten eggs, which is how natural gas is often described, you must act quickly. Evacuate your home immediately, avoid using any electrical switches or open flames, and notify your gas utility company and emergency services (911). Do not re-enter your home or operate the furnace until a qualified technician and utility representative have deemed the area safe.
- Burning Dust Smell: It’s normal to smell burning dust at the beginning of the heating season as accumulated dust on the heat exchanger burns off. However, if this smell persists for more than a day or two, or if it's accompanied by other unusual symptoms, it could indicate an electrical issue or an overheated component.
- Electrical Odors: A burning plastic or electrical smell is a serious concern. This often points to overheating electrical components, such as wiring, motors, or circuit boards, which can pose a fire hazard. Turn off your furnace at the thermostat and the breaker, then call for emergency repair.
- Musty Smells: A persistent musty odor could indicate mold or mildew growth within your ductwork or around the furnace’s condensate drain. While not immediately life-threatening, it can impact indoor air quality and should be addressed by a professional to prevent further spread and potential respiratory issues.
Safety System Warnings
Modern furnaces are equipped with various safety features designed to protect your home and family. When these systems trigger, it’s a clear signal that something is wrong and requires immediate professional intervention.
- Carbon Monoxide Detector Alarm: If your carbon monoxide (CO) detector sounds, it means dangerous levels of this odorless, colorless gas have been detected. Carbon monoxide poisoning can be fatal. Just like with a gas leak, evacuate everyone from the home immediately, including pets, and call 911. Do not re-enter until emergency responders have cleared your home. A malfunctioning furnace is a common source of CO leaks, so it's crucial to have it inspected by a professional after the emergency.
- Smoke Detector: If your smoke detector goes off and you suspect it's related to your furnace, especially if there's visible smoke or a burning smell, treat it as a fire emergency. Evacuate and call 911.
- Furnace Error Codes: Many modern furnaces have diagnostic panels that display error codes when a problem occurs. These codes are invaluable for technicians, providing a starting point for diagnosis. While you might find a general explanation in your owner's manual, interpreting and resolving these issues almost always requires professional expertise.
- Tripped Circuit Breakers: If your furnace repeatedly trips its dedicated circuit breaker, it indicates an electrical overload or a short circuit within the unit. This is a serious electrical problem that can damage your furnace and pose a fire risk. Do not continuously reset the breaker; call for professional help.
In any of these situations, your safety is our top priority. We are equipped to diagnose and fix these critical issues, providing prompt and reliable 24 hour furnace service in urbandale, ia when you need it most.
What to Expect from 24 Hour Furnace Service in Urbandale, IA
When your furnace unexpectedly gives up the ghost, especially during Urbandale’s biting cold, you need a rapid, reliable response that gets your home warm again without delay. That's precisely what we offer with our 24 hour furnace service in urbandale, ia.
We understand that furnace emergencies don't adhere to a 9-to-5 schedule. That's why our services are available 365 days a year, including nights, weekends, and holidays. When you call us, you can expect:
- Rapid Response: While specific arrival times can vary based on the severity of the issue and current demand, we prioritize emergency calls, especially those involving safety concerns or complete loss of heat. Our goal is to dispatch a technician to your Urbandale home as quickly as possible.
- Availability Around the Clock: Whether it's the middle of the night, a weekend, or a major holiday, our team is ready to respond. We have crews working after hours to ensure that you're never left in the cold.
- Licensed and Professional Technicians: Our technicians are licensed and insured professionals who can service all major furnace brands and models. They can quickly diagnose and effectively resolve a wide range of furnace issues.
- Comprehensive Service: From initial diagnosis to final repair, our team is equipped to handle your emergency. We pride ourselves on providing honest assessments and dependable service every step of the way.
For a deeper dive into the importance of professional heating solutions, explore our page on Heating repair services.
The Emergency Repair Process
When you call us for 24 hour furnace service in urbandale, ia, our process is designed to be as efficient and stress-free as possible, getting your heat restored quickly.
- Initial Phone Call: Your emergency service begins the moment you contact us. We’ll gather essential information about your furnace issue, your location in Urbandale, and any immediate safety concerns. This helps us understand the situation and prepare our technician.
- Dispatching a Technician: Based on the information provided, we’ll dispatch a qualified HVAC technician to address your specific furnace problem. Our dispatch is often based on proximity to ensure the fastest estimated time of arrival.
- Diagnostic Assessment: Upon arrival, our technician will perform a thorough diagnostic assessment of your furnace. This includes safety checks, ignition and electrical testing, airflow and combustion analysis, and thermostat verification. We use advanced tools and our extensive experience to pinpoint the root cause of the problem.
- Explaining the Issue: Once the diagnosis is complete, our technician will clearly explain what’s wrong with your furnace, why it happened, and what options are available for repair. We believe in transparent communication, ensuring you understand the problem and the proposed solution.
- Performing the Repair: With your approval, the technician will proceed with the necessary repairs. We stock our service vehicles with common replacement parts to facilitate same-day repairs whenever possible. Our goal is to get your furnace up and running efficiently and safely.
- System Testing: After the repair is completed, the technician will thoroughly test your furnace to ensure it's operating correctly and efficiently. They will also conduct any necessary safety checks, including gas leak detection and carbon monoxide testing, to give you complete peace of mind.
We fix a wide array of furnace issues, from minor adjustments to complex component replacements. For a detailed list of common problems we address, visit our page on Furnace repair issues we fix.
Benefits of Our 24/7 Service
Choosing our 24 hour furnace service in urbandale, ia provides numerous advantages, especially when facing the harsh Iowa winter.
- Restored Comfort: The most immediate benefit is the swift return of warmth to your home. No one wants to shiver through a cold Urbandale night, and our 24/7 service ensures that comfort is restored quickly, protecting your family from uncomfortable and potentially dangerous temperatures.
- Preventing Further Damage: A non-functioning furnace can lead to secondary damage, such as frozen and burst pipes. Rapid emergency repair mitigates these risks, saving you from extensive water damage and plumbing repairs.
- Professional Expertise: Our technicians are highly skilled professionals available around the clock. They bring years of experience to every job, ensuring that repairs are done correctly and safely. Their ability to service all major brands helps them address the unique challenges posed by Urbandale's climate.
- Safety Compliance: Many furnace issues, especially those involving gas or electrical components, can be hazardous. Our 24/7 service ensures that safety concerns like gas leaks or carbon monoxide risks are addressed promptly and according to strict safety protocols, protecting your home and loved ones.
- Peace of Mind: Our dependable service and honest assessments offer peace of mind during a stressful situation. Knowing you can call us anytime provides reassurance that help is on the way.
For comprehensive HVAC solutions in your area, explore our HVAC repair in Urbandale, IA services.
How to Prepare for Your Emergency Furnace Technician
When you've called for 24 hour furnace service in urbandale, ia, a few simple steps on your part can help our technicians provide faster, more efficient service and ensure their safety, as well as your own. We appreciate your cooperation in preparing your home for our arrival.
Our technicians are dedicated to providing prompt and effective solutions. By taking these preparatory steps, you help us get your heat back on even faster. For more insights into the work our skilled professionals do, check out our page on Furnace repair by our technicians.
Information to Have Ready When You Call for 24 hour furnace service in urbandale, ia
Having key information readily available when you call can significantly speed up the diagnostic and repair process.
- Furnace Make and Model: Look for a label or sticker on your furnace that indicates the manufacturer (e.g., Trane, Lennox, Carrier, Rheem, Goodman, American Standard) and the model number. This helps us understand your system's specifications.
- Age of the Unit: Knowing approximately how old your furnace is can provide context, as older units may have different common issues or be approaching the end of their lifespan (typically 15-20 years).
- Detailed Description of the Problem: Be as specific as possible. Instead of just "it's not working," tell us: Is it blowing cold air? Making strange noises (and what kind)? Is there a burning smell? Did it just suddenly stop, or has it been acting up for a while?
- Any Error Codes Displayed: If your furnace has a digital display, note any error codes. These codes are direct messages from your furnace's diagnostic system and are incredibly helpful for our technicians.
- Recent Maintenance History: Let us know if the furnace has had any recent repairs or maintenance, as this can offer clues about recurring issues or new problems.
- What You've Already Tried: Did you check the thermostat settings? Change the air filter? Reset the circuit breaker? Knowing what troubleshooting steps you've already taken prevents duplication of effort.
Preparing Your Home for a Technician's Arrival
Once you've made the call, taking these steps will ensure a smooth and safe service visit:
- Clear a Path to the Furnace: Ensure the area around your furnace is clear of clutter, storage boxes, or anything that might obstruct access. Our technicians need adequate space to work safely and efficiently.
- Ensure the Area is Well-Lit: If your furnace is in a basement, utility closet, or attic, make sure there's sufficient lighting. This helps our technician see clearly and perform precise work.
- Remove Flammable Items: If there are any flammable materials near the furnace, such as paints, solvents, or cleaning supplies, move them to a safe distance. Safety is paramount during any furnace repair.
- Secure Pets and Children: For their safety and to allow our technician to focus on the repair without distractions, please secure any pets in another room and keep children away from the work area.
- Have Access to the Electrical Panel: In some cases, the technician may need to access your home's main electrical panel (breaker box) to safely work on the furnace. Knowing its location and ensuring it's accessible can save time.
- Check Your Thermostat: Double-check that your thermostat is set to "heat" and that the temperature setting is higher than the current room temperature. Sometimes, the simplest oversight can be the cause.
Reliable Service and the Risks of Delay
When your furnace breaks down, especially during Urbandale's harsh winters, getting reliable 24 hour furnace service in urbandale, ia is critical. You need a team you can trust to deliver fast, effective, and safe solutions, and we pride ourselves on being that dependable partner for our community.
Our Commitment to Reliable Service
Here is what you can expect from our emergency furnace repair service:
- Local Expertise: We have strong local roots and a deep understanding of Urbandale’s specific climate challenges. This knowledge helps us better handle your heating needs.
- Professional Technicians: We employ licensed and insured technicians who are equipped to service all major furnace brands and models.
- True 24/7 Availability: We offer 24/7, 365-day service, including nights, weekends, and holidays, to ensure we are there when you need us most.
- Transparent Communication: We provide clear explanations of the problem and proposed solutions. We stand behind our work to ensure you're satisfied with the repair.
- Commitment to Long-Term Furnace Health: We offer annual maintenance plans to support the long-term health of your furnace and provide priority service during emergencies.
For more information on reliable heating repair in your community, visit our Heating repair in Urbandale, IA page.
Risks of Delaying 24 hour furnace service in urbandale, ia
Delaying an urgent furnace repair, especially during Urbandale’s extreme weather, can turn a manageable problem into a much larger, more expensive, and potentially dangerous situation.
- Frozen and Burst Pipes: Without adequate heat, the temperatures inside your home can quickly drop below freezing. This is a primary cause of frozen pipes, which can then burst, leading to extensive water damage to your home’s structure, insulation, and belongings. Repairing this kind of damage can be a significant undertaking.
- Health Risks from Cold Exposure: Prolonged exposure to cold indoor temperatures can pose serious health risks, particularly for vulnerable populations such as infants, the elderly, and individuals with chronic health conditions. Hypothermia and respiratory issues can quickly develop in an unheated home.
- Aggravated Furnace Damage: What might start as a minor component failure can escalate. For example, a small electrical issue could lead to a short circuit, damaging other parts of the furnace. Delaying repair often leads to more extensive repairs in the long run.
- Potential for Carbon Monoxide Leaks: Some furnace malfunctions, particularly those affecting the heat exchanger or ventilation system, can lead to dangerous carbon monoxide leaks. Delaying inspection and repair means living with this silent, odorless threat, risking severe illness or even fatality.
- Increased Energy Use: Even if your furnace is still technically working but inefficiently (e.g., short cycling, blowing cold air), it will consume more energy trying to heat your home, struggling to maintain a comfortable temperature.
Your Partner for Urgent Heating Needs in Urbandale
When the unexpected happens and your furnace falters in the face of Urbandale’s unforgiving winters, you need more than just a quick fix; you need a partner who understands the urgency, the local climate, and the importance of your family's comfort and safety. We are dedicated to being that reliable partner for all your heating needs.
We know that a "no heat" emergency is one of the most stressful situations a homeowner can face. That’s why our 24 hour furnace service in urbandale, ia is designed to provide rapid response, expert diagnosis, and dependable solutions, day or night, weekend or holiday. Our commitment goes beyond just repairs; it's about restoring your peace of mind and ensuring your home remains a warm, safe haven.
With our team of licensed and professional technicians, we're equipped to handle any furnace challenge, from the simplest thermostat issue to the most complex system failure. We pride ourselves on honest assessments, transparent communication, and service that stands the test of time. As a company deeply rooted in the Des Moines metro area, we understand the unique demands placed on your heating system by our local climate.
Don't let a furnace breakdown leave you in the cold. When you need urgent, reliable heating support, we are just a call away, ready to restore warmth and comfort to your Urbandale home. For immediate assistance or to learn more about our comprehensive heating solutions, visit our 24/7 furnace service in Urbandale, IA page. We are here to ensure your comfort, year-round.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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