Guide
Keeping Your Altoona Home Comfortable Year-Round
Finding the best HVAC company in Altoona, IA means finding a partner who keeps your home comfortable through Iowa's unpredictable weather—from freezing winters to humid summers. When your heating or cooling system acts up, you need reliable service fast. Altoona homeowners face unique climate challenges that demand year-round HVAC support, and choosing the right company can make all the difference between comfort and stress.
Top-rated HVAC companies in Altoona typically offer:
- 24/7 emergency repair services
- Comprehensive heating and cooling installations
- Regular maintenance plans to prevent breakdowns
- Indoor air quality solutions
- Licensed, NATE-certified technicians
- Transparent pricing and honest assessments
- Heat pump and ductless system expertise
For comprehensive heating and cooling solutions, explore our full range of HVAC services. Ready to schedule service? Contact us today for expert care you can trust.
Your home deserves a heating and cooling system that works reliably every season. Whether you're dealing with a furnace that won't start on a January morning or an air conditioner struggling through August heat, having a trusted HVAC provider means you're never left uncomfortable. The best companies don't just fix problems—they prevent them through proactive maintenance and expert guidance.
Key Factors in Choosing the Best HVAC Company in Altoona, IA
When your furnace quits on a January night or your air conditioner gives up during a July heatwave, you need more than just someone who can patch things up temporarily. Finding the best HVAC company in Altoona, IA means finding a partner who genuinely cares about keeping your family comfortable year-round.
The right company should offer comprehensive services that cover everything from emergency repairs to new installations, indoor air quality improvements to routine maintenance. You shouldn't need to call different companies for different problems—one trusted provider should handle it all.
24/7 emergency availability isn't just a nice perk; it's essential. Your heating system doesn't check the clock before it breaks down, and neither should your HVAC company when you need help. At True Comfort, our plan members never pay after-hours fees, because we believe emergencies are stressful enough without surprise charges.
Proven experience matters more than fancy marketing. A company that's been serving your community for years has seen every problem Iowa's wild weather can throw at a heating and cooling system. They know what works, what doesn't, and how to fix things right the first time.
What do other homeowners say? Positive customer reviews give you honest insight into how a company treats people when things go wrong. Look for patterns of professionalism, reliability, and genuine care in those reviews—they're often more telling than any sales pitch.
Hallmarks of a Top-Rated Provider
Beyond the basics, truly exceptional HVAC companies share some distinctive qualities. They communicate transparently about what's wrong, what it'll take to fix it, and what your options are—no pressure, no confusing jargon, just honest conversation.
A customer-focused approach means putting your needs first, not pushing unnecessary services or equipment. At True Comfort, we actually credit maintenance fees toward new equipment for our plan members, because we'd rather help you make smart investments than sell you things you don't need.
Dependable service and strong guarantees show a company stands behind its work. When someone promises to show up on time, diagnoses problems accurately, and fixes things properly, your life gets a whole lot easier.
Here's something non-negotiable: proper credentials. In Iowa, HVAC contractors must be licensed by the Iowa Plumbing and Mechanical Systems Board and registered with the Iowa Division of Labor. Anyone working with refrigerants needs EPA Section 608 Technician Certification too. Don't be shy about asking to see these credentials—legitimate companies are proud to show them.
Why Local Expertise Matters
There's something special about working with a company that truly knows your area. Altoona's weather isn't like anywhere else—we get bone-chilling winters, humid summers, and everything in between, sometimes all in the same week. A local HVAC company understands exactly what that does to your heating and cooling systems.
Familiarity with local homes makes a real difference. Your technician has probably worked on houses just like yours, knows the common issues in your neighborhood, and can spot problems faster because they've seen them before.
When your system fails at the worst possible moment, faster response times from a local company can save the day. We're not driving from hours away—we're right here in the community, ready to help when you need us most.
Community reputation keeps local businesses honest. We serve Altoona, Windsor Heights, Des Moines, Urbandale, Waukee, Pleasant Hill, West Des Moines, Johnston, Bondurant, and Ankeny because these are our neighbors. Your comfort isn't just our business—it's personal.
A Full Spectrum of Home Comfort Solutions
Your home's comfort system is far more than just a furnace and an air conditioner working independently. It's an integrated network designed to keep your indoor environment healthy, pleasant, and comfortable throughout every Iowa season. When you're searching for the best HVAC company in Altoona, IA, you want a partner who understands this bigger picture and offers comprehensive services that address every aspect of your system's health.
We believe in delivering complete HVAC solutions that transform your house into a true sanctuary of comfort, no matter what challenges Iowa's weather brings your way. From scorching summer days to bone-chilling winter nights, your home should always feel just right.
What Services Should the Best HVAC Company in Altoona, IA Offer?
A truly exceptional HVAC provider doesn't just fix what's broken—they offer a complete range of services to keep your entire comfort system running smoothly year-round.
When your air conditioner starts acting up on the hottest day of summer, you need reliable Air Conditioning Repair in Altoona, IA that gets your home cool again fast. Whether it's weak airflow, strange noises, or your unit blowing warm air when it should be cold, expert repair service makes all the difference between sweating through the night and sleeping comfortably.
Winter demands just as much attention. Professional Furnace Installation in Altoona, IA ensures you're replacing an old, inefficient unit with a reliable system that keeps your family warm without breaking the bank on energy bills. Proper installation is crucial—even the best furnace won't perform well if it's not installed correctly.
For homeowners looking for year-round efficiency, Heat Pumps offer an neat solution that handles both heating and cooling. These versatile systems are particularly well-suited to Iowa's climate when properly installed and maintained by specialists who understand their unique requirements.
Not every home fits the traditional HVAC mold. If you've added onto your home, want zoned comfort in different rooms, or have a house without existing ductwork, Mini-Split AC in Altoona, IA provides flexible, efficient temperature control exactly where you need it. These ductless systems are perfect for turning uncomfortable spaces into comfortable ones.
Perhaps most importantly, your home's Indoor Air Quality deserves serious attention. Did you know that indoor air can be up to five times more polluted than outdoor air? Comprehensive indoor air quality services—including humidity control, air purification, and proper ventilation—protect your family's health while keeping your home comfortable.
Beyond Heating and Cooling
The best HVAC companies understand that true comfort extends beyond just the right temperature. Your entire home environment matters.
Over time, your ductwork quietly accumulates dust, allergens, pet dander, and other debris that impacts both air quality and system efficiency. Professional Duct Cleaning removes these contaminants, helping your system breathe easier and your family breathe cleaner air. The National Air Duct Cleaners Association recommends cleaning your HVAC system when it starts to look dirty—a straightforward guideline that makes sense.
Modern Thermostats have come a long way from the simple dial on the wall. Today's smart and programmable models give you precise control over your home's climate, learning your preferences and adjusting automatically to save energy when you're away. Upgrading your thermostat is one of the simplest ways to improve both comfort and efficiency.
For complete home wellness, whole-home humidifiers and air purification systems work alongside your HVAC unit to create an environment that feels as good as it looks. These systems manage humidity levels during dry Iowa winters and remove airborne pollutants year-round. If anyone in your family struggles with allergies or respiratory sensitivities, these additions can make a remarkable difference in daily comfort.
We take a holistic approach to your home comfort because we know that everything works together. When your heating, cooling, and air quality systems are all performing at their best, your home becomes the comfortable retreat you deserve.
Warning Signs: When to Call for HVAC Service
Your HVAC system talks to you—not with words, but through subtle signals that something's not quite right. Think of it as your home's way of asking for help before a small problem becomes a major headache. Paying attention to these warning signs is one of the smartest things you can do to extend your system's life and avoid those dreaded emergency calls on the coldest or hottest days of the year.
When you notice something unusual, it's time to reach out for professional HVAC Repair in Altoona, IA. Catching issues early doesn't just save you money—it saves you from being uncomfortable in your own home.
Common Problems That Signal a Need for Repair
Your ears and nose are excellent diagnostic tools when it comes to HVAC issues. Strange noises like banging, squealing, grinding, or hissing aren't just annoying—they're your system's cry for help. That grinding sound could be a worn bearing, while a high-pitched squeal might mean a belt is about to give out.
Unusual odors deserve immediate attention. A burning smell could signal an electrical problem that poses a safety risk, while a musty odor often points to mold growth lurking in your system or ductwork. Neither situation improves with time.
If you're standing by a vent and barely feeling any air movement, you're experiencing weak airflow. This could stem from something as simple as a clogged filter or something more complex like duct issues or a failing blower motor. Either way, it means your system is working harder than it should to do less than it's supposed to.
Inconsistent temperatures throughout your home are frustrating. When your bedroom feels like a sauna while your living room is perfectly comfortable, your system isn't distributing air effectively. This uneven comfort often signals deeper issues with your ductwork or system balance.
Frequent cycling—when your system turns on and off repeatedly in short bursts—is called short-cycling, and it's hard on your equipment. This could mean your unit is oversized, your thermostat is failing, or there's an internal problem that needs professional diagnosis.
Any leaks or moisture around your indoor or outdoor unit warrant immediate attention. A clogged condensate drain might seem minor, but a refrigerant leak is serious business. Water pooling where it shouldn't be always means something's wrong.
Finally, keep an eye on your energy bills. If they're climbing without explanation—you haven't changed your habits, the weather hasn't been extreme—your system is likely struggling. Rising utility bills often serve as an early warning that efficiency is dropping and repairs are needed.
Deciding Between Repair and Replacement
This is the question that keeps homeowners up at night: Do I fix it again, or is it time to let go? We get it—it's a tough call. Let's walk through how the best HVAC company in Altoona, IA approaches this decision with honesty and your best interests in mind.
System age matters more than you might think. Most air conditioning units give you about 15 to 20 solid years of service, while furnaces can keep going for 15 to 30 years with proper care. If your system is approaching these milestones or has already passed them, replacement often makes more financial sense than pouring money into repairs.
When you're calling for repairs multiple times a year, your system is telling you something. Frequent breakdowns aren't just inconvenient—they're expensive. Those repair bills add up fast, and at some point, you're essentially making payments on equipment that's still failing you. A new, reliable system gives you peace of mind and predictable performance.
Your energy bills tell a story about your system's health. If they keep climbing despite repairs and maintenance, your older system is working harder and harder to do its job. Rising energy bills often signal that a new, high-efficiency system would actually save you money in the long run, even accounting for the upfront investment.
Sometimes the issue isn't dramatic breakdowns—it's just that your home never feels quite right anymore. If your current system struggles to maintain comfort even after repairs, if some rooms are always too hot or too cold, or if humidity feels out of control, it might be time for an upgrade. Modern systems offer improved performance that older units simply can't match.
We believe in giving you honest assessments, not sales pitches. When you're facing a major repair decision, we'll walk you through the options, the pros and cons, and help you understand what makes sense for your home and budget. Sometimes repair is the smart choice; sometimes replacement is the better investment. Learn more about your options for HVAC Replacement in Altoona, IA.
The Power of Proactive HVAC Maintenance
Your HVAC system works hard every day to keep your family comfortable. Like your car, it needs regular attention to perform its best. The difference between a system that lasts 10 years and one that serves you faithfully for 20 often comes down to one thing: consistent maintenance.
We've seen too many homeowners wait until something breaks before calling for help. By then, what could have been a simple adjustment becomes an expensive repair—or worse, a complete system failure on the hottest or coldest day of the year. Regular HVAC Maintenance in Altoona, IA isn't just about fixing problems; it's about preventing them before they start.
Why the Best HVAC Company in Altoona, IA Prioritizes Maintenance
When we talk about maintenance, we're talking about real savings and peace of mind. Your heating and cooling system accounts for more than half of your home's energy use—about 55% according to the Department of Energy. When your system runs efficiently, you see the difference in your monthly bills. A clean, well-tuned unit doesn't have to work as hard, which means lower energy consumption and more money in your pocket.
Beyond the financial benefits, regular maintenance reduces wear and tear on your system's components. Think of it this way: a dirty air filter makes your blower motor work overtime. Refrigerant levels that are slightly off force your compressor to strain. These small stresses add up over time, shortening your system's life and leading to fewer surprise repairs when you least expect them.
Our maintenance plans include comprehensive inspections that catch these issues early. We check refrigerant levels, clean coils, test electrical connections, lubricate moving parts, and inspect ductwork. For our plan members, we offer unique benefits like crediting maintenance fees toward new equipment if you decide to upgrade, and we never charge after-hours fees for emergencies. Learn more about scheduling an HVAC Tune-Up in Altoona, IA.
Extending the Lifespan of Your System
A well-maintained HVAC system can outlast a neglected one by years—sometimes even a decade or more. The secret is preventative care that addresses problems while they're still small. During routine maintenance visits, our technicians spot warning signs that most homeowners would never notice: a belt showing early wear, a coil beginning to corrode, or a drain line starting to clog.
Catching small issues early means fixing them before they cascade into bigger problems. A worn belt costs a fraction of what you'd pay for a burned-out motor. A cleaned condensate drain prevents water damage to your home. Ensuring proper operation of every component—from thermostats to contactors—keeps your system running smoothly and efficiently.
This approach helps you maximize your investment in your home comfort system. When you've spent thousands on a quality HVAC installation, it makes sense to protect that investment with regular care. Maintenance extends your system's lifespan, delays the need for replacement, and ensures you get every year of reliable service your equipment was designed to provide.
We've been serving Altoona and surrounding communities for years, and we've seen how maintenance transforms system performance. Our customers who commit to regular tune-ups experience fewer breakdowns, enjoy more consistent comfort, and spend less on energy bills. That's the kind of relationship the best HVAC company in Altoona, IA should build with every homeowner.
Frequently Asked Questions About HVAC in Altoona
Homeowners in Altoona often have similar questions about their heating and cooling systems, and we're here to provide straightforward answers. Understanding the basics of HVAC care helps you make better decisions about your home's comfort and can save you money in the long run.
How often should I have my HVAC system inspected?
We recommend scheduling professional inspections twice a year to keep your system running smoothly. The ideal timing? Spring for your air conditioning and fall for your furnace. This pre-season preparation ensures your system is ready to handle Iowa's demanding summers and harsh winters without surprise breakdowns.
Think of it this way: you wouldn't wait until the first snowstorm to find your furnace isn't working, right? Regular check-ups catch small issues before they become big problems, keeping you comfortable when you need it most.
How can I make my HVAC system more energy-efficient?
You'd be surprised how much difference a few simple steps can make in your energy bills. Regular filter changes are the single easiest thing you can do—swap them out every 30 to 90 days, or more often if you have pets or allergies. A dirty filter makes your system work harder, using more energy and costing you more money.
Programmable thermostats are another game-changer. They automatically adjust temperatures when you're away or sleeping, ensuring you're not heating or cooling an empty house. Sealing air leaks around doors and windows prevents your expensive conditioned air from escaping outside. And don't forget to keep your outdoor unit clear of leaves, debris, and overgrown vegetation—your AC needs room to breathe just like you do.
How long do HVAC systems typically last?
This is one of the most common questions we hear, and the answer depends on several factors. Generally speaking, AC units last between 15 to 20 years, while furnaces can work properly for 15 to 30 years. That's quite a range, isn't it?
The real difference-maker is maintenance. A well-maintained system can reach or exceed these lifespans, while a neglected one might fail much sooner. If your system is frequently breaking down, your energy bills are climbing without explanation, or you're constantly adjusting the thermostat to stay comfortable, these are strong indicators it might be time for a replacement—even if it hasn't quite reached the typical age range.
Your Partner for Superior Home Comfort in Altoona
Finding the best HVAC company in Altoona, IA isn't just about fixing a broken furnace or recharging an air conditioner—it's about building a relationship with a team that genuinely cares about keeping your family comfortable, no matter what Iowa's unpredictable weather brings.
We know that when your heating or cooling system fails, it's more than an inconvenience. It disrupts your daily life, affects your family's comfort, and can even impact your health. That's why we're committed to being the reliable partner you can count on, whether you need emergency repairs at 2 a.m. or want to schedule routine maintenance to prevent problems before they start.
At True Comfort, we believe in doing things differently. We provide honest assessments because we know you deserve the truth about your system's condition. We won't try to sell you a new unit if a simple repair will do the job. Our technicians take the time to explain what's happening with your HVAC system in plain language, so you can make informed decisions without feeling pressured or confused.
Our dependable service extends beyond just showing up on time. We stand behind our work with service guarantees, and our flexible maintenance plans are designed with your budget and comfort in mind. We even offer unique benefits like crediting your maintenance fees toward new equipment and providing no after-hours fees for our plan members—because we believe taking care of your system shouldn't come with surprise charges.
From the moment you call us to the completion of every job, our focus remains on your peace of mind and year-round comfort. Whether you're dealing with a furnace that won't ignite on a frigid January morning, an air conditioner struggling through August humidity, or you simply want to improve your home's indoor air quality, we bring the same level of dedication and expertise to every service call.
We're proud to serve Altoona and the surrounding communities, including Windsor Heights, Des Moines, Urbandale, Waukee, Pleasant Hill, West Des Moines, Johnston, Bondurant, and Ankeny. Our local expertise means we understand the specific challenges your home faces and can recommend solutions custom to your needs.
Ready to experience what genuine care and expert service feel like? Contact us today for all your heating, cooling, and indoor air quality needs. We're here to answer your questions, address your concerns, and ensure your home remains the comfortable sanctuary you deserve.
Looking for ongoing peace of mind? Join our Maintenance Plan for priority service and savings. It's our way of making sure your system stays healthy and your home stays comfortable, season after season.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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