Guide
When Your Hot Water Vanishes Without Warning
When you suddenly have no hot water in the middle of a cold Iowa morning, emergency tankless water heater installation in Bondurant, IA becomes your top priority. Your family relies on hot water for showers, dishes, laundry, and basic hygiene—and when your water heater fails, every minute counts. Whether you're dealing with a complete system failure, dangerous leaks, or a unit that's simply given up after years of service, you need a solution now, not next week.
Quick Answer: Emergency Tankless Water Heater Installation in Bondurant
- Response Time: 24/7 emergency service with rapid dispatch to Bondurant homes
- What's Included: Full diagnostic, safe removal of old unit, professional installation, code-compliant setup, and post-installation testing
- Timeline: Most direct replacements complete in 3-6 hours; complex installations may take 1-2 days
- When You Need It: Total water heater failure, major leaks causing water damage, gas smell near unit, or no hot water at all
- First Steps: Shut off water supply, turn off gas or electricity to the unit, and call for emergency service immediately
If you're facing a plumbing emergency in Bondurant, IA, our experienced technicians can diagnose the problem and restore your hot water fast. Contact us now for immediate emergency service.
Most Bondurant homeowners experience a water heater emergency at the worst possible time—during a holiday gathering, on a freezing winter night, or right before work on a busy weekday. The good news is that modern tankless water heaters can be installed quickly by trained professionals, often the same day, and they offer superior reliability compared to traditional tank models. Central Iowa's hard water and cold winter temperatures create unique challenges for water heating systems, which is why choosing the right emergency service provider and the right replacement system matters so much for your long-term comfort and peace of mind.
Recognizing a Water Heater Emergency in Your Bondurant Home
Picture this: you're getting ready for work, stepping into what you expect to be a warm, relaxing shower, only to be greeted by an icy blast. Or perhaps you notice a suspicious puddle forming around your water heater, growing by the minute. These aren't just minor inconveniences; they're often red flags signaling a plumbing emergency that demands immediate attention. In Bondurant, IA, a plumbing emergency is any situation that threatens to cause significant property damage, poses a health risk, or severely disrupts your daily life. A failing water heater, especially one that's leaking or not producing hot water, absolutely falls into this category.
When your water heater gives up the ghost, it's more than just a cold shower. It can lead to extensive water damage, mold growth, and a serious headache for you and your family. That's why understanding the signs that indicate a need for emergency repair or replacement is crucial for any homeowner in Bondurant.
Signs You Need Emergency Repair or Replacement
Spotting the early warning signs of a failing tankless water heater can make all the difference. While these systems are known for their longevity and reliability, they aren't immune to issues. Here’s how to tell if you need an emergency repair or a full replacement:
| Signs Indicating Repair Might Suffice | Signs Demanding Immediate Replacement |
|---|---|
| Error Codes on Display: Modern tankless units often display specific codes that point to a component malfunction, like an ignition failure or flow sensor issue. These are often fixable. | No Hot Water at All: If your unit is completely unresponsive and provides no hot water, especially after resetting, it could indicate a major system failure. |
| Inconsistent Heating: Hot water fluctuates or isn't as hot as it used to be. This could be due to mineral buildup, a faulty sensor, or a small component failure. | Significant Water Pooling: Any noticeable leak from the unit, particularly if it's continuous and can't be easily stopped, suggests an internal breach that likely requires replacement. |
| Loud Banging or Rumbling Noises: While often associated with tank heaters, scale buildup can also cause noises in tankless units as water heats around mineral deposits. This can sometimes be resolved with descaling. | Gas Smell Near Unit: This is an extremely serious safety hazard. If you detect a gas odor, evacuate immediately and call emergency services. Do not attempt to fix it yourself. |
| Reduced Flow: If the hot water pressure seems lower than usual, it could be a sign of mineral buildup restricting flow within the unit. | Rusty or Discolored Water: While less common in tankless units, if you suddenly see rusty or discolored hot water, it could indicate internal corrosion within your plumbing system or the unit itself, signaling a need for assessment and potential replacement. |
| Frequent Pilot Light Outages (Gas Units): If the pilot light repeatedly goes out, it might be due to a faulty thermocouple or gas supply issue, which can often be repaired. | Unit is Over 15-20 Years Old: While tankless units can last up to 20 years or more, repeated failures in an older unit often mean replacement is a better long-term solution than continued repairs. A new, more efficient model can offer improved reliability. |
If you're noticing any of these signs, especially those warranting immediate replacement, don't hesitate to reach out for tankless water heater repair in Bondurant, IA. We're here to help restore your comfort and peace of mind.
The Dangers of Delaying Service
When your tankless water heater is acting up, procrastination is not your friend. Delaying emergency repair or replacement can turn a manageable problem into a full-blown catastrophe. The risks are substantial:
- Structural Damage: Leaking water, even a slow drip, can seep into floors, walls, and foundations, compromising the structural integrity of your home. This can lead to significant repairs down the line.
- Mold Growth: Moisture is mold's best friend. Within 24-48 hours of water exposure, mold can begin to grow, spreading rapidly and posing significant health risks to your family.
- Increased Water Bills: A leaking water heater means wasted water, which translates directly to higher utility bills. An inefficient unit also works harder, consuming more energy.
- Potential for Flooding: A minor leak can quickly escalate into a burst pipe or a complete unit failure, leading to massive indoor flooding.
- Safety Hazards: Gas leaks (for gas tankless units) are extremely dangerous and can lead to explosions or carbon monoxide poisoning. Electrical issues can cause fires or electrocution.
- Compounding Issues: A small problem, left unaddressed, can stress other components of your plumbing system, leading to a cascade of further issues.
Ignoring these warning signs isn't just inconvenient; it's a gamble with your home and your family's safety. We believe in addressing issues promptly to prevent these risks and ensure your Bondurant home remains a safe and comfortable haven.
What to Do Before Your Emergency Technician Arrives
When you've called for an emergency tankless water heater service, the waiting period can feel like an eternity. But don't just stand there twiddling your thumbs! There are crucial steps you can take to prepare for our arrival, ensure your safety, and help us get your hot water flowing again as quickly as possible. Taking these actions can significantly streamline the service process and prevent further damage.
Preparing Your Home for a Quick Installation
Your proactive steps before our team arrives can make a huge difference in the speed and efficiency of your emergency tankless water heater installation. Here’s what we recommend:
- Ensure Safety First: If you smell gas, evacuate your home immediately and contact your gas provider from a safe distance. If there's a significant leak, be mindful of electrical outlets and appliances.
- Shut Off the Water Supply: Locate your home's main water shut-off valve (often in the basement, utility closet, or near the main water meter) and turn it off. This will stop any further water damage from a leaking unit. For the water heater itself, there should be a cold water shut-off valve directly connected to the unit.
- Shut Off Gas or Electricity to the Unit: For gas tankless water heaters, turn the gas valve to the "off" position. For electric units, switch off the corresponding breaker in your electrical panel. This prevents further operation of a faulty unit and ensures safety during inspection.
- Clear the Area Around the Water Heater: Our technicians will need ample space to work. Please move any stored items, laundry, or debris away from the unit to provide clear access.
- Secure Pets in Another Room: For the safety and comfort of both your beloved animals and our technicians, please keep pets in a secure area away from the work zone.
- Note the Unit's Model Number and Any Error Codes: If your unit has a display, write down any error codes it's showing. This information can give us a head start on diagnosing the problem even before we arrive.
- Prepare to Be Without Water Temporarily: While we work quickly, there will be a period where your home's water supply will be off. Plan accordingly for restrooms and drinking water.
By following these steps, you'll not only contribute to a safer environment but also help us provide you with the most efficient and effective emergency service possible.
Your Guide to Emergency Tankless Water Heater Installation in Bondurant, IA
When a hot water emergency strikes, you need more than just a quick fix; you need a reliable, long-term solution. That's where emergency tankless water heater installation in Bondurant, IA comes in. Our goal is to not only restore your hot water but to do so with a system that offers superior performance and efficiency for years to come. We understand that an emergency installation isn't just about speed; it's about precision, safety, and adherence to local codes.
What to Expect During Your Emergency Tankless Water Heater Installation in Bondurant, IA
Facing a water heater emergency can be stressful, but we aim to make the installation process as smooth and transparent as possible. Here’s what you can expect when you call us for emergency tankless water heater services:
- Initial Phone Call and Dispatch: When you contact us, our team will gather essential information about your situation. We'll dispatch a qualified technician to your Bondurant home as quickly as possible, 24/7.
- On-Site Diagnosis and System Assessment: Upon arrival, our technician will perform a thorough safety check and diagnose the exact problem with your existing water heater. They'll assess your home's hot water needs, existing plumbing, and utility connections.
- Unit Sizing for Iowa Winters: This is crucial in Bondurant. We'll recommend a tankless unit sized appropriately for your household's peak hot water demand and the lower incoming water temperatures typical during Iowa winters. Proper sizing ensures you get continuous hot water, even on the coldest days.
- Clear Options and Upfront Information: We'll explain the diagnosis, discuss repair versus replacement options, and provide clear information about the proposed solution.
- Safe Removal of Your Old Unit: If a replacement is needed, our team will safely disconnect and remove your old water heater, ensuring proper disposal.
- Step-by-Step Installation: Our skilled technicians will expertly install your new tankless water heater. This includes making all necessary plumbing, gas (if applicable), and electrical connections, as well as installing proper venting. We ensure all work meets local Bondurant building and safety codes, which often require permits and inspections.
- Post-Installation Testing and Customer Walkthrough: Once installed, we rigorously test the new unit to ensure it's functioning perfectly and providing endless hot water. We'll then walk you through its operation, explain maintenance requirements, and answer any questions you may have about your new tankless water heater in Bondurant, IA.
Our commitment is to restore your comfort with a high-quality, efficient system and a hassle-free experience.
Typical Timelines for Emergency Service
When you're dealing with a hot water emergency, time is of the essence. We understand the urgency and strive for rapid response times.
- Emergency Call Response: Our 24/7 emergency service ensures that we prioritize your call and dispatch a technician to your Bondurant home as quickly as possible. While exact response times can vary based on demand and location, our goal is always to minimize your wait.
- Diagnosis and Simple Repairs: Many common tankless water heater issues, such as minor ignition problems or flow sensor fixes, can often be diagnosed and repaired on the same day, especially if the necessary parts are on hand.
- Straightforward Tankless Installation/Replacement: For a direct replacement of an existing water heater with a new tankless unit, the installation can often be completed within 3 to 6 hours. This timeframe applies to relatively straightforward swaps where existing connections are adequate.
- Complex Tankless Installation/Fuel Conversions: If your emergency requires a new tankless system in a location without existing hookups, a fuel conversion (e.g., from electric to gas), or significant plumbing/electrical modifications, the installation might take 1 to 2 days. This allows for proper routing, venting, and ensuring all code requirements are met.
- Parts Availability: In some cases, specialized parts might need to be ordered, which can extend the repair timeline by 1-3 days. However, for emergency installations, we aim to stock common tankless models to facilitate quick replacements.
We'll always provide you with a clear timeline and keep you informed every step of the way, so you know exactly what to expect.
Benefits of a Tankless System & How to Prevent Future Emergencies
An emergency tankless water heater installation isn't just about solving a problem; it's an opportunity to upgrade your home's efficiency and comfort for the long haul. Once the crisis is averted, you'll appreciate the numerous benefits of your new system and the preventative measures you can take to avoid future surprises.
Why a Tankless Water Heater is a Smart Upgrade
Choosing a tankless water heater, especially during an emergency replacement, is a smart long-term decision for your Bondurant home. Here’s why:
- Endless Hot Water: Unlike traditional tank units that can run out, a tankless water heater heats water on demand, providing a continuous supply of hot water. No more cold showers for the last person!
- Up to 34% More Energy-Efficient: Tankless water heaters don't store and constantly reheat water, leading to significant energy savings. For smaller households using less than 86 gallons of hot water daily, tankless models are often more energy-efficient, which can translate to reduced energy consumption.
- Lifespan of Up To 20 Years: With proper maintenance, tankless units typically last up to 20 years, sometimes even longer, compared to the 10-15 year lifespan of traditional tank water heaters. This means fewer replacements over time.
- Space-Saving Design: Tankless units are compact and mount on a wall, freeing up valuable floor space in your utility closet, basement, or garage.
- Increased Home Value: The installation of modern, energy-efficient appliances like a tankless water heater can be an attractive feature for potential buyers, adding to your home's overall value.
These benefits highlight why choosing a tankless water heater installation in Bondurant, IA is a wise decision for both immediate comfort and long-term performance.
Preventing Future Tankless Water Heater Emergencies
While we're always here for your emergencies, we much prefer helping you avoid them! Proactive maintenance is the key to extending the life of your tankless water heater and ensuring it runs efficiently year after year. Here are our top tips for Bondurant homeowners:
- Annual Professional Descaling and Inspection: Due to Central Iowa's moderate to hard water, mineral buildup (scale) is a significant concern for tankless units. Scale can reduce efficiency, restrict flow, and cause component failures. We recommend professional descaling and a comprehensive inspection at least once a year.
- Install a Water Softener or Scale Inhibitor: To combat the effects of hard water, consider installing a water softener or a scale inhibitor system. This will significantly reduce mineral buildup within your tankless unit, protecting its heat exchanger and sensors.
- Regular Vent Inspection: Ensure the unit's vents and air intakes are clear of obstructions, debris, or pests. Proper ventilation is critical for safe and efficient operation. We recommend inspecting external vent terminations seasonally.
- Check for Error Codes: Modern tankless units often have diagnostic displays. Get familiar with your unit and regularly check for any error codes or unusual noises. Addressing small symptoms early can prevent major issues.
- Winterize External Piping: If any part of your tankless water heater or its piping is located outdoors or in an unheated garage, insulate exposed lines and ensure freeze protection measures are in place. Bondurant winters can be harsh, and freeze damage can be catastrophic.
- Proactive Maintenance Plans: Consider joining a maintenance plan. Our plans offer valuable benefits and help you take a proactive approach to catching potential issues before they become emergencies. This proactive approach is similar to how regular check-ups can help prevent the need for emergency furnace repair.
By taking these preventative steps, you can significantly reduce the likelihood of experiencing another unexpected hot water outage.
Frequently Asked Questions about Emergency Tankless Water Heater Services
We understand you likely have questions when facing a water heater emergency. Here are some common inquiries we receive from homeowners in Bondurant:
How quickly can a technician respond to an emergency call in Bondurant?
Our goal is to dispatch a qualified technician as quickly as possible, 24/7, to diagnose the problem and restore your hot water. Response times can vary, but emergencies are always prioritized to minimize damage and inconvenience for your family. We pride ourselves on rapid response and efficient service, understanding that when hot water is out, every moment counts.
Should I repair my old water heater or get an emergency replacement?
The decision depends on the unit's age, the extent of the failure, and the nature of the repair. Our technicians will provide a clear diagnosis to help you decide. Generally, if a tank water heater is over 10-15 years old, or a tankless unit is nearing or beyond its 20-year lifespan, or if there's a major failure like a tank leak or severely corroded heat exchanger, an emergency replacement with a new, efficient tankless water heater installation in Bondurant, IA is often the most reliable long-term solution. For newer units with isolated component failures, a repair might be sufficient.
What is included in an emergency installation service?
An emergency service includes a rapid response, a full diagnostic of the issue, safe removal of your old unit, professional installation of the new tankless water heater according to local Bondurant codes, and a final test to ensure everything is working perfectly before we leave. We handle all aspects from assessment to cleanup, ensuring your new system is correctly sized, safely installed, and fully operational, providing you with peace of mind and continuous hot water.
Get Your Hot Water Back Now with True Comfort
A sudden water heater failure can throw your entire household into disarray. But with emergency tankless water heater installation in Bondurant, IA, you don't have to endure cold showers or disrupted routines for long. Our team at True Comfort is dedicated to restoring your home's comfort quickly and efficiently, 24/7. We offer honest assessments, dependable service, and the expertise to get your hot water flowing again with a modern, energy-efficient tankless system.
Don't wait for water damage to worsen or for another cold shower to shock you awake—contact our team for immediate, professional tankless water heater installation in Bondurant, IA. We're your trusted partners in Bondurant for all your plumbing and comfort needs.
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Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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