Guide
Why Upgrade to a Tankless Water Heater in Your West Des Moines Home?
Tankless water heater installation in west des moines, ia offers homeowners a modern solution to outdated water heating systems. If you're tired of running out of hot water mid-shower or watching your energy bills climb, a tankless system provides endless hot water, significant energy savings, and a compact design that frees up valuable space in your home.
Quick Answer: Key Benefits of Tankless Water Heaters
- Endless Hot Water - Heat water on demand, never run out during peak usage
- Energy Savings - Reduce consumption by up to 34% compared to traditional tanks
- Space-Saving Design - Wall-mounted units free up floor space
- Longer Lifespan - Last up to 20 years with proper maintenance
- Lower Utility Bills - Only heat water when you need it, eliminating standby heat loss
For expert guidance on water heating options, explore our tankless water heaters efficient choice guide. Ready to upgrade? Learn more about our professional tankless water heater installation services in West Des Moines, IA.
Traditional tank water heaters constantly reheat stored water, wasting energy even when you're not using hot water. Tankless systems eliminate this inefficiency by heating water only when you turn on a faucet or appliance. This on-demand approach means you'll never experience the frustration of a cold shower because someone else used all the hot water first.
The Advantage of On-Demand Hot Water
Imagine a world where you never have to strategically time your showers around your family's hot water usage. With a tankless water heater, that world becomes your reality. These innovative systems heat water instantly as it flows through the unit, providing a continuous supply right when you need it. This means no more waiting for a tank to refill, no more cold surprises, and no more compromises on your comfort. Whether it's a busy morning with multiple showers, a load of laundry, and the dishwasher running simultaneously, your tankless water heater can keep up, ensuring everyone enjoys uninterrupted hot water. It is a game-changer for active households in West Des Moines and surrounding areas, supporting comfort and convenience for all your daily needs. For more insights into optimizing your home's hot water, visit our page on water heaters west des moines ia.
Significant Energy and Cost Savings
One of the most compelling reasons homeowners choose tankless water heater installation in west des moines, ia is the potential for substantial energy and cost savings. Unlike traditional tank models that continuously heat and reheat a large reservoir of water, tankless units only activate when there's a demand for hot water. This eliminates what is known as "standby heat loss," where energy is wasted simply keeping water hot in a tank, even when no one is home.
Research shows that tankless water heaters can reduce energy consumption by up to 34% compared to conventional tank water heaters, leading to meaningful savings on your monthly utility bills. For many households, this translates to energy savings of 20-30% on water heating costs alone. By only heating water when it's needed, these systems are inherently more efficient and environmentally friendly. Investing in an ENERGY STAR-rated tankless water heater can further support these savings, ensuring you get a highly efficient model for your West Des Moines home. To explore how we can help you achieve these savings, check out our dedicated page on tankless water heater installation west des moines ia.
Superior Lifespan and Space-Saving Design
Beyond endless hot water and energy efficiency, tankless water heaters offer impressive longevity and a compact design. Traditional tank water heaters typically last about 8 to 12 years before they need to be replaced. In contrast, tankless water heaters are built to last, often providing reliable service for up to 20 years with proper maintenance. That is nearly twice the lifespan of a conventional unit, offering long-term peace of mind and value.
Furthermore, their design is a major advantage. Traditional water heaters are bulky appliances that take up significant floor space in your utility closet, basement, or garage. Tankless units, however, are compact, often no larger than a small suitcase, and are typically wall-mounted. This frees up valuable floor space, allowing you to reclaim areas of your home that were previously dedicated to a large tank. This space-saving benefit is particularly appealing for homes in West Des Moines where maximizing every square foot is important. To understand more about the longevity of different water heater types, refer to our guide on how long water heaters last des moines.
Understanding Tankless Technology: Types and Considerations
Understanding how tankless water heaters work can explain this advanced technology. At its core, a tankless water heater operates on a simple principle: when you turn on a hot water tap, cold water enters the unit. A flow sensor detects this demand and activates a powerful heating element, which can be gas-fired or electric. This element rapidly heats the water as it passes through a heat exchanger. The water is then delivered at your desired temperature, on demand, without any storage. This ingenious mechanism provides a continuous flow of hot water while only consuming energy when necessary.
When considering tankless water heater installation in west des moines, ia, it's important to be aware of the different types available and the factors that influence your choice. This technology has evolved, offering various options to suit different household needs and preferences. For a comprehensive overview of what to look for, our article on top factors to consider when choosing a water heater for your des moines home is an excellent resource.
Gas vs. Electric Tankless Water Heaters
The primary distinction among tankless water heaters lies in their power source: gas or electric. Each type has its own set of advantages and considerations, making the choice dependent on your home's existing infrastructure and hot water demands.
| Feature | Gas Tankless Water Heater | Electric Tankless Water Heater |
|---|---|---|
| Fuel Source | Natural gas or propane | Electricity |
| Flow Rate (GPM) | Generally higher, suitable for larger homes/multiple uses | Lower to moderate, best for smaller homes/point-of-use |
| Energy Source | Requires gas line connection and proper venting | Requires sufficient electrical capacity (dedicated circuit) |
| Installation | More complex due to gas line, venting, and combustion air | Simpler installation, but may require electrical panel upgrade |
| Operating Cost | Typically lower, especially where gas prices are favorable | Can be higher depending on electricity rates and usage |
| Venting | Essential for safety, requires a vent pipe to the outside | No venting required |
Gas tankless units are often preferred for whole-home applications, especially in larger households, due to their ability to produce higher flow rates and heat water more rapidly. However, they require a gas line connection and a safe venting system to expel combustion byproducts. If your home in West Des Moines already has natural gas, a gas tankless unit might be a straightforward choice. We can assist with gas line installation for homes if needed.
Electric tankless water heaters are typically smaller and don't require venting, making them ideal for point-of-use applications (like a single bathroom or sink) or in homes where gas isn't available. Their installation can be simpler, but they demand a significant electrical load, often requiring a dedicated circuit and a robust electrical panel. For those considering electric options, our experts can guide you through the requirements for electric water heaters west des moines ia.
Condensing vs. Non-Condensing Gas Heaters
Another key consideration for gas models is the choice between condensing and non-condensing technology. Condensing tankless water heaters are designed for maximum efficiency, featuring a second heat exchanger that captures additional heat from exhaust gases before they are vented. This process makes them over 90% efficient, leading to greater energy savings. Non-condensing units, while still highly efficient compared to tank models, vent hotter exhaust gases and have a slightly lower efficiency rating. Our experts can help you determine which technology is the best fit for your home.
Factors for Choosing a Tankless Water Heater in West Des Moines
Selecting the right tankless water heater for your home involves more than just picking gas or electric. We consider several crucial factors to ensure your new system meets your specific needs and provides optimal performance and efficiency.
- Sizing the Unit (Flow Rate & Temperature Rise): This is perhaps the most critical factor. We determine the appropriate size by calculating your household's peak hot water demand – how many hot water appliances (showers, dishwashers, washing machines) might run simultaneously. This, combined with the required temperature rise (the difference between incoming cold water temperature and desired hot water temperature, which can be significant in Iowa's colder months), helps us determine the necessary flow rate (Gallons Per Minute or GPM) for your unit.
- Household Size and Water Usage Habits: A larger family with higher hot water consumption will need a higher-capacity unit than a smaller household. We'll discuss your daily routines, such as how many showers are taken consecutively, if laundry and dishwashing happen at the same time, and any other specific hot water needs.
- Fuel Type Availability and Cost: As discussed, gas or electric options are available. We'll assess the availability of natural gas or propane at your West Des Moines home and consider local energy costs to recommend the most cost-effective solution for your long-term use.
- Water Quality: Hard water, common in many areas, can lead to mineral buildup (scaling) in tankless units, affecting efficiency and lifespan. While tankless heaters are generally robust, we might recommend additional water treatment solutions, such as a water softener west de moines ia, to protect your investment and maintain peak performance.
Our plumbing experts are trained to perform a thorough assessment of your home's hot water requirements and recommend the best unit size and type for your specific needs, ensuring you get the most out of your tankless water heater installation in west des moines, ia.
The Professional Tankless Water Heater Installation Process in West Des Moines, IA
Undertaking a tankless water heater installation in west des moines, ia is a significant home improvement that requires precision and expertise. At True Comfort, our process is designed to be seamless, from helping you with system selection and removing your old unit to installing and testing the new one. We ensure your new system is installed correctly, safely, and efficiently, handling every detail with the utmost care to transform your home's hot water experience. Our approach ensures that your installation aligns with our commitment to comfort and reliability, reflecting how we handle water heater installation across all our plumbing services.
Home and System Requirements
Successful tankless water heater installation hinges on ensuring your home's infrastructure can support the new system. This involves a thorough evaluation of several key requirements:
- Proper Venting (for Gas Units): Gas tankless water heaters produce exhaust gases that must be safely vented outside your home. This requires a dedicated vent pipe, often made of specialized materials, installed according to strict safety codes. Adequate combustion air supply is also crucial.
- Gas Line Size (for Gas Units): Tankless gas heaters demand a higher volume of gas than traditional tank heaters, so your existing gas line may need to be upgraded to accommodate the increased flow.
- Electrical Capacity (for Electric Units): Electric tankless water heaters draw significant power. Your electrical panel must have sufficient capacity, and a dedicated high-amperage circuit will likely be needed.
- Water Connections: Proper water lines, including cold water inlet and hot water outlet, must be securely connected. Often, dedicated service valves are installed to facilitate future maintenance.
- Structural Support: While compact, tankless units still require a sturdy wall or mounting surface for secure installation.
Our team carefully assesses these factors during the pre-installation phase to ensure all necessary upgrades or adjustments are made, setting the stage for a smooth installation. We believe in preparing your home thoroughly, as detailed in our guide on prepare home water heater installation.
Why Professional Tankless Water Heater Installation in West Des Moines, IA is Crucial
While the idea of a DIY project might be tempting, tankless water heater installation in west des moines, ia is definitely not a task for the untrained hand. It involves complex plumbing, gas, and electrical work that, if done incorrectly, can lead to serious safety hazards, system malfunctions, and costly repairs down the line.
Here's why professional installation is indispensable:
- Safety First: Dealing with gas lines, high-voltage electricity, and water connections requires specialized knowledge to prevent gas leaks, electrical fires, or water damage. Our certified technicians are trained to handle these complexities safely.
- Code Compliance: Local building codes and regulations in West Des Moines must be strictly followed for all water heater installations. Professionals ensure your installation meets all required standards, preventing potential fines and ensuring your home remains compliant. Our article on water heater code compliance offers more detail.
- Manufacturer Warranty: Most manufacturers require professional installation to validate your warranty. A DIY installation could void your warranty, leaving you responsible for any future repair costs.
- Optimal Performance: Proper sizing, venting, and connection are critical for your tankless unit to operate at its peak efficiency and deliver the endless hot water you expect. Our experts ensure every component is correctly configured for maximum performance.
- Avoiding DIY Risks: Attempting a DIY installation can lead to leaks, insufficient hot water, or even damage to your home. Save yourself the headache and trust our experienced team.
We pride ourselves on our meticulous approach, ensuring that your tankless water heater is installed to the highest standards of safety and efficiency, providing you with reliable hot water for years to come.
Final Testing and Walkthrough
Our commitment to a seamless tankless water heater installation in west des moines, ia doesn't end when the unit is mounted. A crucial final step in our process is comprehensive testing and a thorough walkthrough with you, the homeowner. This ensures everything is functioning perfectly and that you're comfortable operating your new system.
During this phase, our technicians perform several critical checks:
- Leak Testing: We carefully inspect all water and gas connections to ensure there are absolutely no leaks, guaranteeing the safety and integrity of your system.
- Temperature Calibration: We verify that the unit is heating water to the desired temperature and maintaining consistency, adjusting settings as needed to match your preferences.
- Pressure Check: We confirm that your water pressure is optimal for the tankless unit's operation, addressing any potential issues that could affect performance. Our blog on water heater pressure problems des moines provides more information on this topic.
- User Guidance: We'll walk you through the basic operation of your new tankless water heater, explaining its features, controls, and what to expect. We'll answer any questions you have, ensuring you feel confident and informed.
- System Functions: We test the unit under various conditions to confirm all components are working harmoniously, from the flow sensor to the heating elements, delivering consistent, on-demand hot water.
This final step is our way of guaranteeing your complete satisfaction and demonstrating our dedication to providing dependable service and peace of mind with your new tankless water heater.
Long-Term Care: Maintenance and Lifespan
Investing in a tankless water heater is a smart decision for your West Des Moines home, promising a lifespan of up to 20 years – nearly double that of traditional tank models. However, to truly achieve this longevity and maintain peak efficiency, regular maintenance is key. Think of it like a car; consistent care ensures it runs smoothly for years. Our comprehensive guide on water heater maintenance complete guide provides valuable insights into keeping your system in top shape.
Essential Maintenance for Peak Performance
To ensure your tankless water heater continues to provide endless hot water efficiently for two decades, a few essential maintenance tasks are recommended annually:
- Annual Flushing: This is perhaps the most crucial maintenance step. Over time, minerals present in your West Des Moines water supply can accumulate inside the heat exchanger, forming scale. An annual flush, or descaling process, involves circulating a cleaning solution through the unit to dissolve these mineral deposits. This prevents blockages, maintains heating efficiency, and extends the unit's lifespan. You can learn more about this on our water heater flush service page.
- Descaling Process: Depending on your water hardness and usage, descaling may be recommended every 6-12 months. This targeted cleaning specifically addresses mineral buildup, which can significantly hinder your unit's performance and lead to issues like inconsistent temperatures or reduced flow. For a deeper dive into this, see our article on tankless water heater scaling problems.
- Inlet Filter Cleaning: Many tankless units have an inlet water filter that prevents sediment from entering the system. Checking and cleaning this filter regularly helps maintain optimal water flow and prevents strain on the unit.
We offer flexible maintenance plans that make it easy to stay on top of these essential services. Our team will handle all the necessary checks and cleanings, ensuring your tankless water heater operates flawlessly for years to come.
Signs You Need Tankless Water Heater Repair or Replacement
Even with diligent maintenance, like any appliance, tankless water heaters can sometimes experience issues that signal a need for repair or, eventually, replacement. Being aware of these signs can help you address problems promptly and avoid more significant disruptions to your home's hot water supply.
Here are common indicators that your tankless water heater might need professional attention:
- Inconsistent Temperatures: If your hot water fluctuates between hot and cold, or doesn't reach the desired temperature, it could indicate a problem with the heating element, flow sensor, or a buildup of scale.
- Reduced Water Flow: A noticeable drop in hot water pressure or flow rate can be a sign of mineral buildup restricting water passage through the heat exchanger.
- Strange Noises: While tankless units are generally quiet, gurgling, banging, or popping sounds can suggest sediment accumulation or other internal issues.
- Error Codes: Most modern tankless water heaters have digital displays that show error codes when a problem is detected. Consulting your owner's manual or contacting us for diagnosis is crucial.
- Leaks: Any visible water leaking from or around the unit is a serious concern and requires immediate professional attention to prevent potential water damage.
If you notice any of these signs, don't hesitate to reach out. Our experts are ready to provide tankless water heater repair des moines ia services. Sometimes, an issue might be a simple fix, but if your unit is approaching its 20-year mark or experiencing recurring problems, a water heater replacement west de moines ia might be the most cost-effective and reliable solution. For a comprehensive list of potential issues, see our top signs you need water heater repair guide.
Frequently Asked Questions about Tankless Water Heaters
When considering tankless water heater installation in west des moines, ia, it's natural to have questions. We're here to provide clear, concise answers to help you make informed decisions about your home's hot water needs.
What size tankless water heater do I need for my home?
The size of the tankless water heater you need is determined by several factors, not just the number of bathrooms. We'll assess your home's peak hot water demand, which means how many hot water fixtures (showers, faucets, dishwasher, washing machine) you anticipate using simultaneously. We also consider the ground water temperature in West Des Moines, as the unit needs to raise the water temperature to your desired setting. This "temperature rise" is crucial for proper sizing. Our experts will calculate the required flow rate (Gallons Per Minute or GPM) for your household to ensure you have a continuous supply of hot water without any cold surprises. A professional assessment is vital to avoid oversizing (wasting money) or undersizing (not enough hot water).
Can a tankless water heater handle a large family's needs?
Absolutely! One of the primary benefits of tankless water heaters is their ability to provide an endless supply of hot water, making them ideal for large families or homes with high hot water demand. With proper sizing, a tankless unit can easily handle multiple simultaneous uses, such as someone showering while the dishwasher and washing machine are running. For very large homes or specific high-demand scenarios, it's also possible to install multiple tankless units or a single larger unit to ensure everyone has access to hot water whenever they need it. We'll help you select the right configuration to meet your family's specific needs.
How often does a tankless water heater need to be serviced?
To maintain optimal performance and ensure the long lifespan of your tankless water heater, we recommend professional servicing annually. The most critical part of this service is the descaling process, which flushes out mineral buildup that can occur due to water hardness. Depending on the hardness of the water in your West Des Moines home and your hot water usage, we might suggest descaling every 6-12 months. Regular maintenance includes checking and cleaning the inlet filter, inspecting connections, and ensuring all components are functioning correctly. This proactive approach helps prevent common issues, maintains energy efficiency, and protects your investment for years to come. We offer flexible maintenance plan options to make this essential care convenient and affordable.
Your Partner for Home Comfort in West Des Moines
Upgrading your home with a tankless water heater installation in west des moines, ia is a smart investment in comfort, efficiency, and convenience. At True Comfort Heating, Cooling and Plumbing, we are dedicated to ensuring your home is a sanctuary of comfort, providing you with endless hot water and noticeable energy savings. Our team offers honest assessments and dependable service, guiding you through every step of the process, from choosing the right unit to professional installation and ongoing maintenance.
We understand that comfort is paramount, and we stand by our work, ensuring that your new tankless system operates flawlessly. Our flexible maintenance plans are designed to give you peace of mind, with the unique benefit of crediting maintenance fees towards new equipment and offering no after-hours fees for plan members. This commitment reflects our dedication to your long-term satisfaction and comfort.
For a seamless and professional tankless water heater installation west des moines ia, contact our team today. Let us help you transform your home's hot water experience and enjoy the true comfort you deserve.
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I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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