Guide
Why a Reliable Furnace Matters for Carlisle Homeowners
When winter arrives in central Iowa, reliable furnace service in carlisle, ia is essential for keeping your family safe and comfortable. A well-maintained furnace provides consistent warmth, prevents surprise breakdowns, and helps manage energy bills. Knowing how to care for your furnace can save you from costly emergency repairs. Regular maintenance extends your system's lifespan, improves safety, and ensures it runs at peak efficiency. Working with certified local technicians who understand Iowa's climate guarantees you get the right solution.
For comprehensive heating solutions and emergency support, explore our full range of heating services in Carlisle, IA, or schedule your furnace service today.
Quick Guide: When You Need Furnace Service
- Annual Maintenance: Schedule before winter starts (September–October)
- Emergency Repair: Call immediately if you have no heat, smell gas, or see a yellow pilot light
- Replacement Consideration: If your furnace is 15+ years old and needs frequent repairs
- Professional Tune-Up: Includes inspection, cleaning, safety checks, and efficiency testing
- Warning Signs: Strange noises, uneven heating, rising energy bills, or frequent cycling
Carlisle's cold winters demand a furnace that works reliably throughout the season. Regular professional maintenance extends your system's lifespan, improves safety, and can reduce heating costs by ensuring your furnace runs at peak efficiency. Whether you need a simple tune-up or suspect your system needs repair, working with certified local technicians who understand Iowa's climate ensures you get the right solution the first time.
Warning Signs: When to Call for Furnace Repair
Recognizing the early warning signs that your furnace needs attention is crucial for preventing minor issues from escalating into major, costly repairs. It also ensures your home remains a haven of warmth when the Iowa winter winds howl.
We encourage homeowners to be vigilant for several indicators that signal a need for professional furnace service in Carlisle, IA:
- Uneven Heating: If some rooms are colder than others, it could point to issues with your furnace or ductwork.
- Strange Noises: Banging, squealing, or grinding noises are clear signs of a problem, such as loose parts or a failing motor.
- Increased Energy Bills: An unexplained spike in your heating bill suggests your furnace is losing efficiency and needs a professional inspection.
- Yellow Pilot Light: A yellow or flickering pilot light (it should be blue) can indicate a dangerous carbon monoxide issue and requires immediate service.
- Poor Air Quality: An unusual amount of dust or a musty smell can suggest issues with your furnace or ductwork, impacting your indoor air quality.
- Frequent Cycling: A furnace that turns on and off too often, or "short cycles," is under stress and needs to be checked.
Don't let these warning signs go unaddressed. Prompt action can save you discomfort and money. For any heating concerns, our team is ready to provide expert Heating Repair Carlisle, IA and HVAC Repair Carlisle, IA services.
Common Furnace Problems in Carlisle
Understanding the most frequent furnace issues can help you communicate effectively with our technicians when you call for furnace service in Carlisle, IA.
- Malfunctioning Thermostat: A faulty thermostat can cause heating issues. While checking the batteries is a good first step, a professional may be needed for diagnosis.
- Clogged Filters: Dirty air filters are a common culprit. They restrict airflow, reduce efficiency, and strain your system. Check filters monthly during winter.
- Blower Motor Issues: The blower motor circulates warm air. If it fails, you may experience weak airflow or strange noises.
- Ignition or Pilot Control Problems: If your furnace won't generate heat, the issue could be a faulty electronic ignition system or a problem with the pilot light.
If you're experiencing any of these issues, our experts are equipped to provide reliable Furnace Repair Carlisle, IA to get your system back up and running smoothly.
When a Repair Becomes a Replacement
It's the age-old question for homeowners: repair or replace? We help Carlisle residents make informed decisions, considering several key factors:
- Age of Furnace: If your furnace is over 15 years old and requires major repairs, replacement is often the more economical long-term choice.
- Frequency of Repairs: If you need frequent repairs, the costs can add up. Investing in a new, reliable system may be a better financial decision.
- System Inefficiency: High energy bills, even after tune-ups, indicate your old furnace is inefficient. A new model can offer significant savings.
- Safety Concerns: Safety is paramount. A cracked heat exchanger can leak carbon monoxide, a serious health risk that makes replacement the only responsible option.
We provide honest assessments to help you determine the best path forward. Sometimes, a strategic Furnace Replacement Carlisle, IA is the smartest move for your comfort, safety, and wallet.
The Benefits of Proactive Furnace Maintenance
Just like a car needs regular tune-ups, your furnace thrives on consistent, professional maintenance. In Carlisle's climate, proactive care isn't just a recommendation—it's a necessity. Investing in regular furnace service in Carlisle, IA offers a wealth of benefits that extend beyond simply keeping your home warm.
Here's why proactive furnace maintenance is so important:
- Improved Energy Efficiency: A clean, well-calibrated furnace uses less energy to heat your home, which means lower utility bills.
- Extended System Lifespan: Tune-ups address minor issues before they become major, reducing wear and helping your furnace last its full 15-20 year lifespan.
- Improved Safety: Maintenance includes safety checks for gas leaks and electrical problems, giving you peace of mind.
- Fewer Unexpected Breakdowns: Routine service identifies potential weaknesses, significantly reducing the risk of a breakdown on the coldest night of the year.
- Lower Utility Bills: By maintaining peak efficiency, proactive service keeps your heating costs predictable and manageable.
For comprehensive care that keeps your entire home comfort system running smoothly, explore our HVAC Maintenance Carlisle, IA services.
What a Professional Tune-Up Includes
When you schedule professional furnace service in Carlisle, IA, our comprehensive tune-ups are designed to inspect, clean, and optimize every critical component of your furnace. This detailed approach ensures peak performance and safety.
A typical professional furnace tune-up with us includes:
- System Inspection: A thorough visual inspection of the entire unit for signs of wear, corrosion, or damage.
- Cleaning Internal Components: Cleaning of vital components like the blower, burners, and heat exchanger to ensure efficient operation.
- Lubricating Moving Parts: Lubrication of moving parts to reduce friction and prevent wear.
- Checking Electrical Connections: Inspection and tightening of all electrical connections to prevent hazards and malfunctions.
- Testing Safety Controls: Testing of safety controls, like the limit switch and flame sensor, to ensure they function correctly in an emergency.
- Thermostat Calibration: Calibration of the thermostat to ensure accurate temperature control.
This detailed attention to every aspect of your system is what makes our Furnace Maintenance Carlisle, IA truly effective, providing you with reliable warmth all winter long.
The Importance of Seasonal Care in Iowa's Climate
Iowa's cold winters put a heavy strain on furnaces, making seasonal care essential. A pre-winter tune-up ensures your system can handle the sustained cold, reducing the risk of a mid-winter breakdown. This proactive step provides reliable, even heating and peace of mind, knowing your family will stay warm and safe through the chilliest months.
Our HVAC Tune-Up Carlisle, IA services are specifically custom to prepare your system for the unique challenges of our local climate, ensuring your home remains comfortable in every season.
Choosing the Right Furnace Service in Carlisle, IA
Choosing the right provider for furnace service in Carlisle, IA is vital for your home's heating. You need a trustworthy team that understands local needs and delivers excellent service.
Here's what to look for when making your choice:
- Local Expertise: A local provider understands Carlisle's climate and homes, ensuring custom solutions.
- 24/7 Emergency Service: Look for 24/7 emergency service so you're never left in the cold.
- Certified Technicians: Certified technicians have the training to diagnose and repair your system correctly and safely.
- Positive Customer Reviews: Check online reviews to gauge a company's reputation and reliability.
- Comprehensive Services: A company offering a full range of services can be a long-term partner for all your HVAC needs.
We are proud to serve the Carlisle, IA community, bringing our expertise right to your doorstep.
Key Qualities of a Top-Tier Provider
When seeking furnace service in Carlisle, IA, these are the hallmarks of a truly top-tier provider:
- Dependability: A dependable team shows up on time, works efficiently, and stands by their work.
- Transparent Communication: Look for clear communication about the problem, solution, and process.
- Focus on Long-Term Solutions: A great provider focuses on long-term solutions, not just quick fixes, to improve system longevity.
- Guarantees on Work: A reputable company will offer guarantees on their work, showing commitment to quality.
Why Certified Technicians Matter for Your Home
The complexity of modern furnaces demands the expertise of certified professionals. Our technicians are rigorously trained and certified, which makes a significant difference in the quality and safety of your furnace service in Carlisle, IA.
Here's why certified technicians are indispensable:
- Proper Diagnosis: They have the knowledge to accurately diagnose complex issues, saving time and preventing unnecessary repairs.
- Correct Repairs: Their training ensures repairs are done correctly the first time, reducing the risk of future problems.
- Adherence to Safety Standards: They adhere to strict safety standards for gas lines, electrical work, and combustion processes.
- Knowledge of Modern Systems: They stay updated on the latest HVAC technology, including high-efficiency models and smart systems.
Our commitment to your comfort extends across a full range of services, including:
- Heating
- Cooling
- Plumbing
Furnace Lifespan and Efficiency Explained
A furnace's lifespan is typically 15 to 20 years, depending on maintenance, usage, and installation quality. Knowing your furnace's age helps you plan for a future replacement and avoid an emergency breakdown.
AFUE (Annual Fuel Utilization Efficiency) measures how efficiently a furnace converts fuel to heat. An 80% AFUE rating means 80% of fuel becomes heat, while 20% is lost. Modern high-efficiency furnaces have AFUE ratings of 90% or more.
ENERGY STAR certified furnaces meet strict EPA efficiency guidelines and are more efficient than standard models, leading to significant long-term savings. Newer models can reduce heating costs by up to 38% over their lifespan.
Repairing an 8-Year-Old Furnace vs. Replacing a 17-Year-Old Furnace
| Scenario | 8-Year-Old Furnace (Repair) | 17-Year-Old Furnace (Replace) |
|---|---|---|
| Typical Condition | Generally reliable, minor issues | Frequent breakdowns, declining efficiency |
| Repair Cost (Estimate) | Lower, often for worn-out parts | Higher, often for critical components like heat exchanger |
| Future Reliability | Good, with continued maintenance | Poor, high risk of future breakdowns |
| Energy Efficiency | Still relatively good | Significantly lower than new models, increasing energy bills |
| Long-Term Investment | Cost-effective to repair and maintain | Repair costs often outweigh benefits; better to invest in new |
| Safety Concerns | Low, if issues are addressed promptly | Higher risk of carbon monoxide leaks (e.g., cracked heat exchanger) |
| Recommendation | Repair is usually the best option for minor issues. | Replace for peace of mind, improved efficiency, and safety. |
For those considering advanced heating solutions, modern Mini-Split Heat Pumps Carlisle, IA offer highly efficient heating and cooling, providing another option for optimal home comfort.
How to Know When It's Time to Upgrade
Deciding to replace your furnace is a significant investment, but it's one that can pay dividends in comfort, safety, and energy savings. Several factors specific to your unit can signal that it's time for an upgrade for your furnace service in Carlisle, IA.
Consider upgrading your furnace if:
- Furnace Age Over 15 Years: If your furnace is over 15 years old, its efficiency is declining and the risk of breakdown is higher.
- Rising Repair Frequency: Frequent repair bills can add up, often making a new, reliable unit a more cost-effective choice.
- Decreased Comfort: If your furnace struggles to heat your home evenly, it may be losing its heating capacity.
- Desire for Higher Efficiency: Upgrading to a high-efficiency or ENERGY STAR model can significantly lower your energy bills and reduce your carbon footprint.
If these signs sound familiar, it might be time to discuss HVAC Replacement Carlisle, IA options with our experts. We can help you steer the choices and find a system that perfectly suits your home and budget.
Maximizing Your New Furnace's Performance
Once you've invested in a new furnace, you'll want to ensure it delivers optimal performance. With a few best practices, you can maximize its benefits.
Here’s how to get the most out of your new heating system:
- Proper Installation: Professional installation is crucial. An improperly sized or installed furnace will not perform efficiently, so always use certified technicians.
- Smart Thermostat Integration: Pair your new furnace with a smart thermostat for precise temperature control and optimized energy use.
- Regular Filter Changes: Change your air filter regularly (monthly in peak season) to ensure proper airflow and prevent strain on the system.
- Annual Professional Maintenance: Schedule annual professional maintenance for your new furnace to keep it running efficiently, maintain the warranty, and prevent future issues.
By following these steps, you'll enjoy reliable warmth, lower energy bills, and peace of mind from your new furnace for many winters to come.
Frequently Asked Questions about Furnace Care
We understand that homeowners often have questions about their heating systems. Here are some of the most common inquiries we receive regarding furnace service in Carlisle, IA, and their answers:
How does furnace efficiency impact my energy bills in Carlisle?
Furnace efficiency, measured by its AFUE (Annual Fuel Utilization Efficiency) rating, directly impacts your energy bills. A higher AFUE means less fuel is wasted. For example, a 95% AFUE furnace converts 95% of its fuel into heat, while an older 80% AFUE model wastes 20%. In Carlisle's cold winters, upgrading to a high-efficiency model can significantly lower your monthly heating bills, potentially saving up to 38% over the unit's lifespan.
What are the most common furnace problems homeowners face?
Based on our experience providing furnace service in Carlisle, IA, homeowners frequently encounter a few recurring issues:
- Clogged Air Filters: A dirty filter restricts airflow, forcing the system to work harder and reducing efficiency.
- Thermostat Malfunctions: A faulty thermostat can cause inconsistent heating or prevent the system from turning on. It may need new batteries or professional service.
- Pilot Light or Ignition Failure: A furnace that won't ignite may have a faulty igniter, pilot light, or flame sensor.
- Wear and Tear on Mechanical Parts: Worn-out mechanical parts like the blower motor can cause strange noises or poor heat distribution.
Many of these issues can be mitigated or prevented with regular professional maintenance.
How often should I schedule furnace maintenance?
We recommend scheduling professional furnace service in Carlisle, IA once a year, ideally in the fall before winter begins. An annual tune-up ensures your system is safe, efficient, and ready for the cold months, which helps prevent unexpected breakdowns when you need heat the most. This proactive service also helps identify potential safety hazards, optimizes your furnace for peak performance, and is often required to keep your manufacturer's warranty valid. Regular maintenance is the key to a reliable and long-lasting heating system.
Your Partner for Reliable Home Comfort in Carlisle
Ensuring your home remains warm, safe, and comfortable through Carlisle's often challenging winters is our top priority. As we've explored, understanding the warning signs of a failing furnace, embracing the benefits of proactive maintenance, and choosing a trusted service provider are all crucial steps in achieving reliable home comfort.
A well-maintained furnace isn't just about warmth; it's about energy efficiency, safety, and peace of mind. Regular furnace service in Carlisle, IA can extend the life of your system, reduce your energy bills, and prevent unexpected breakdowns.
At True Comfort Heating, Cooling and Plumbing, we are dedicated to delivering honest assessments, dependable service, and flexible maintenance plans designed with your needs in mind. We uniquely credit maintenance fees towards new equipment purchases and ensure no after-hours fees for our plan members, because we believe in transparent, customer-focused service.
Don't wait for winter's chill to expose your furnace's weaknesses. Partner with us for expert Your guide to expert furnace service in Carlisle, IA, and let us help you stay cozy all season long.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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