Guide
Why Furnace Replacement Matters for Ames Homeowners
When winter hits Ames, Iowa, a reliable heating system is essential for comfort and safety. If you're considering furnace replacement in Ames, IA, you likely have an aging system that's inefficient or unreliable. A furnace nearing its 15-20 year lifespan, causing high energy bills, or needing frequent repairs is a prime candidate for replacement, which can restore consistent warmth and peace of mind.
Quick Answer: Key Signs You Need Furnace Replacement:
- Your furnace is 15-20 years old or older
- Heating bills have increased significantly without explanation
- You're calling for repairs multiple times per heating season
- Some rooms are too hot while others stay cold
- The furnace makes unusual banging, rattling, or squealing sounds
- The pilot light burns yellow instead of blue
- Repair costs are approaching 50% of replacement value
For expert guidance on heating system maintenance, visit our comprehensive heating services page, or if you're ready to discuss your options, schedule a furnace replacement consultation with our certified technicians.
Central Iowa winters demand a dependable heating system. An outdated furnace struggles to maintain comfortable temperatures, drives up utility bills, and poses safety risks from issues like a cracked heat exchanger. Modern furnaces offer superior energy efficiency, quieter operation, and advanced features older systems can't match.
Is It Time for a New Furnace? Key Signs to Watch For
Recognizing the signs that your furnace is struggling can save you from unexpected breakdowns. For homeowners in Ames, IA, being proactive about furnace replacement in Ames, IA ensures your home stays warm and comfortable all winter.
One of the most obvious indicators is the furnace age. A furnace's lifespan is typically 15 to 20 years. If yours is in or beyond this range, its efficiency is likely declining, and components are wearing out, making it less reliable.
Another tell-tale sign is rising energy bills. If your heating costs are climbing without a change in usage, your furnace is likely working harder and less efficiently. A modern, energy-efficient furnace can significantly lower your heating costs.
Frequent repairs are a clear signal. If you're calling for service multiple times a season, it may be more cost-effective to invest in a new unit rather than continue with expensive repairs. For insights into common heating issues, you can check out The Importance of Heating Repair Services or find help with specific problems at Furnace Repair Ames, IA.
Inconsistent heating is another frustrating problem. If some rooms are cold while others are too hot, your furnace may be struggling to distribute heat evenly. While this can indicate ductwork issues, an aging furnace often can't keep up with your home's heating demands.
Listen closely to your furnace. Strange noises like banging, rattling, or squealing can indicate mechanical problems, such as a failing burner or motor. These sounds should be investigated promptly.
Finally, a critical safety concern is a yellow pilot light. A healthy pilot light is blue; a yellow or flickering flame can indicate incomplete combustion and the production of dangerous carbon monoxide. This requires immediate professional attention.
Repair vs. Replacement: Making the Right Choice
Deciding whether to repair or replace your furnace is a tough call. We provide honest assessments to help you make the best decision for your home in Ames, IA.
One primary factor is the age of your unit. If your furnace is under 10 years old, a repair often makes sense. If it's over 15, a replacement is often a better long-term solution, as repairs may only be temporary fixes.
The cost of repairs also plays a crucial role. If a repair costs close to 50% of a new furnace's value, replacement offers better long-term value. It's an investment in years of reliable, efficient heating. For all your heating repair needs, visit Heating Repair Ames, IA.
Consider your current system efficiency. Older furnaces are far less efficient than modern models. A new furnace with a high AFUE (Annual Fuel Utilization Efficiency) rating will lower your utility bills by wasting less fuel.
Most importantly, consider safety concerns. A cracked heat exchanger is a serious safety risk, as it can leak carbon monoxide into your home. This issue often requires immediate furnace replacement to ensure your family's safety.
The Benefits of a Modern, Energy-Efficient Furnace
Replacing your old furnace with a new, energy-efficient model is an investment in your home's comfort, health, and finances.
First, you'll experience significantly lower utility bills. Modern, ENERGY STAR® certified furnaces are highly efficient and can save you a substantial amount on heating costs compared to older units.
Second, you'll enjoy improved home comfort. New furnaces with features like variable-speed blowers distribute heat more evenly, eliminating cold spots and providing consistent temperatures from room to room.
Third, a new furnace can contribute to improved indoor air quality. Modern units are often compatible with advanced air filtration systems that capture more dust, allergens, and pollutants, creating a healthier living environment.
You'll also benefit from increased reliability. A new furnace comes with a warranty and modern components, meaning fewer breakdowns and emergency repairs. We install dependable systems you can count on.
Finally, choosing an energy-efficient furnace has environmental benefits. By consuming less fuel, you reduce your home's carbon footprint, contributing to a greener Ames. For a deeper dive into these advantages, check out our Furnace Replacement Guide.
Choosing the Right Furnace for Your Ames Home
Selecting the right furnace for your home in Ames, IA, requires considering several factors to meet your heating needs, budget, and efficiency goals. We're here to guide you through the process and help you make an informed decision.
First, we'll look at your home size. Proper furnace sizing based on your home's square footage and layout is crucial. An incorrectly sized unit leads to inefficiency and premature wear.
Next, we'll discuss your budget. A furnace replacement is a significant investment, and we work with you to find solutions that provide excellent value and long-term savings.
Finally, we'll consider your efficiency preferences. We'll help you understand the long-term savings associated with higher-efficiency models versus those with a lower upfront investment. For more local insights, visit our Ames, IA page.
Types of Furnaces Available
Understanding your options can help you decide which type is best for your furnace replacement in Ames, IA.
- Gas Furnaces:
- Pros: Cost-effective to operate, highly efficient, and provide powerful heat. Popular in Ames where natural gas is available.
- Cons: Requires a natural gas line and proper maintenance to prevent potential carbon monoxide leaks.
- Electric Furnaces:
- Pros: A good option where natural gas is unavailable. Less expensive to install, longer lifespan, and very safe with no combustion byproducts.
- Cons: Higher operating costs than gas. May require supplemental heating in very cold climates.
- Propane Furnaces:
- Pros: A great choice for homes without natural gas access. Propane is widely available and furnaces can be highly efficient.
- Cons: Requires an on-site storage tank that needs refilling. Propane prices can fluctuate.
- Oil Furnaces:
- Pros: An alternative for homes without natural gas. Modern oil furnaces can be efficient and compatible with smart thermostats.
- Cons: Requires an on-site storage tank and fuel deliveries. Oil prices can be volatile.
Understanding Furnace Sizing and Efficiency
Choosing the right size and efficiency for your new furnace is paramount for optimal performance, especially in a climate like Ames, IA.
A professional Manual J load calculation is the most critical step. This detailed assessment considers your home's unique factors—like square footage, insulation, and windows—to ensure your furnace is perfectly matched to your heating needs.
Furnace efficiency is measured by its AFUE (Annual Fuel Utilization Efficiency) rating. This percentage shows how much fuel is converted into heat. High-efficiency furnaces have AFUE ratings of 90% or higher, wasting very little energy.
We recommend ENERGY STAR® models, which meet strict EPA guidelines and often qualify for rebates and tax credits.
It's crucial to avoid both oversized and undersized units. An oversized furnace short-cycles, causing uneven heat and extra wear. An undersized unit runs constantly without reaching the desired temperature. Our experts ensure precise sizing for your home. For more on our comprehensive services, visit HVAC Services Provided By Our Experts.
Latest Furnace Technologies and Features
Modern furnaces include innovative technologies to improve comfort, efficiency, and control.
- Variable-Speed Blowers: Operate at different speeds for more consistent airflow, better temperature distribution, quieter operation, and improved humidity control. They also use less electricity.
- Two-Stage Heating: Features two heat output levels: a low setting for mild days and a high setting for cold weather. It runs on the lower, more efficient setting most of the time, saving energy.
- Modulating Furnaces: Continuously adjust heat output in small increments to precisely match your home's needs. This provides the most consistent temperatures, maximum efficiency, and quietest operation.
- Smart Thermostat Compatibility: New furnaces integrate with smart thermostats, which learn your patterns and allow remote control via smartphone to help reduce energy use.
- Zone Control Systems: Allow you to divide your home into different heating zones, each with its own thermostat. This provides personalized comfort and prevents wasted energy in unused rooms.
These advanced features contribute to long-term savings, making your furnace replacement in Ames, IA a smart investment.
Understanding the Scope of Your Furnace Replacement in Ames, IA
Understanding the factors that influence your furnace replacement in Ames, IA is crucial for getting the best value and performance. We believe in transparent communication, so you're always informed about what to expect.
Factors That Influence Your Project
Several variables shape the heating solution we design for your home:
- Furnace Type and Model: The choice of fuel type (gas, electric, etc.) and model (single-stage, two-stage) influences performance and efficiency. We help you select the best fit.
- System Size: The furnace's BTU output must be matched to your home's heating load (determined by a Manual J calculation) to ensure efficient operation.
- AFUE Efficiency Rating: A higher AFUE rating means more energy efficiency and lower operating costs. The long-term savings can offset a higher upfront investment.
- Installation Complexity: Factors like furnace location, accessibility, and necessary modifications to venting, electrical, or gas lines affect installation complexity.
- Ductwork Condition: Leaky, improperly sized, or poorly insulated ducts will hinder even the most efficient furnace. We inspect your ductwork and recommend necessary upgrades to maximize efficiency. For a comprehensive guide on installation, explore our Furnace Installation Guide Ames, IA.
Available Rebates and Incentives
We want to help make your furnace replacement in Ames, IA as affordable as possible through various available programs.
- Federal Tax Credits: The federal government may offer tax credits for installing high-efficiency furnaces, which directly reduce your tax liability.
- Utility Company Rebates: Local Iowa utility companies often offer rebates for upgrading to energy-efficient furnaces. We can help you identify available programs in your area.
- Manufacturer Promotions: Furnace manufacturers often run seasonal promotions or rebates on specific models, which can sometimes be combined with other incentives.
- ENERGY STAR® Qualifications: ENERGY STAR® qualified furnaces meet strict efficiency guidelines and are often a prerequisite for tax credits and rebates, maximizing your savings.
We stay up-to-date on these programs and can help you steer the application process to ensure you receive all eligible savings.
The Professional Furnace Installation Process Explained
A furnace replacement in Ames, IA is an investment in a professional installation process that ensures your system performs safely and efficiently for years. We follow a meticulous approach to guarantee your satisfaction. For an overview, refer to What to Expect Furnace Installation, and for details, see Steps in the Furnace Installation Process and Key Factors in Furnace Installation.
Step-by-Step: From Removal to Final Testing
Our installation process is thorough and designed to minimize disruption while maximizing performance.
- Old Unit Removal: We carefully disconnect and remove your old furnace, ensuring safe handling and proper disposal.
- New Furnace Placement: We position the new furnace, ensuring it is level and properly aligned.
- Ductwork Connection: We connect the new furnace to your ductwork, sealing all connections to prevent air leaks and optimize airflow for efficient heat distribution.
- Electrical and Gas Line Hookup: Our certified professionals safely connect electrical wiring and gas lines, testing all connections to adhere to strict safety standards.
- System Testing and Calibration: We thoroughly test the new system, checking components, airflow, and thermostat calibration to ensure peak efficiency and safety.
- Homeowner Walkthrough: We'll walk you through your new system, explaining its features, thermostat operation, and maintenance tips, and answer all your questions.
The Importance of Professional Furnace Installation in Ames, IA
Professional furnace installation is non-negotiable for several critical reasons, especially where a reliable heating system is vital.
- Safety Standards: Improper installation can lead to dangerous gas leaks or carbon monoxide poisoning. Our certified technicians handle fuel and electrical connections safely.
- Code Compliance: Installations must adhere to local Ames, IA, building codes. Professional installers ensure your system meets all requirements, preventing fines or safety hazards.
- System Performance: Proper installation, including sizing and calibration, is essential for maximizing efficiency and ensuring consistent heating. A poorly installed furnace will not perform as intended.
- Warranty Protection: Most manufacturers require professional installation to validate the warranty. A DIY installation could void your warranty, leaving you responsible for repair costs. For expert furnace installation, visit Furnace Installation Ames, IA.
How to Prepare Your Home for Installation
A little preparation can help ensure an efficient installation day for your furnace replacement in Ames, IA.
- Clear Pathways: Please clear an unobstructed path from the entrance to the furnace location. This allows our team to move units safely and efficiently.
- Secure Pets: For everyone's safety, please secure pets in a separate room during the installation.
- Ask Questions: Feel free to ask any questions before, during, or after the installation. We want you to feel comfortable and knowledgeable about your new system.
For more details on our installation process, you can refer to How We Carry Out Furnace Installation.
Why Professional Service and Maintenance Matter
To protect your investment in a furnace replacement in Ames, IA, professional service and ongoing maintenance are essential. For insights into why you should trust us, visit Why Trust Us for Furnace Replacement.
Regular maintenance is key to protecting your investment, ensuring longevity, achieving peak performance, and improving safety. Professional tune-ups help your furnace reach its full 15-20 year lifespan, operate at its highest efficiency, and allow technicians to identify potential hazards before they become serious problems.
What to Look for in a Reputable HVAC Contractor
Choosing the right HVAC contractor for your furnace replacement in Ames, IA is as important as choosing the right furnace.
- Licensed and Insured: Ensure your contractor is licensed to work in Iowa and fully insured. This protects you from liability during the installation.
- Local Experience: A contractor with local experience in Ames, IA, understands area-specific climate challenges, building codes, and housing types, which is invaluable for proper installation.
- Positive Reviews: Check online reviews. A consistent track record of positive feedback for furnace replacement is a strong indicator of quality service.
- NATE-Certified Technicians: NATE-certified technicians have demonstrated advanced, industry-recognized knowledge and competency in HVAC systems.
- Transparent Process: A reputable contractor provides clear explanations of the work, products, and timeline. They should answer all your questions, ensuring you feel informed. We pride ourselves on honest assessments and dependable service.
The Role of Regular Maintenance
Regular furnace maintenance is critical for a long-lasting, efficient, and reliable heating system in Ames, IA.
Regular tune-ups help prevent breakdowns by allowing technicians to inspect, lubricate, and clean the system, identifying minor issues before they become major repairs. This also helps in maintaining efficiency, as regular cleaning and adjustments ensure your system operates at peak performance, keeping energy bills low. Proactively addressing wear and tear helps in extending your furnace's lifespan to its full potential.
Crucially, regular maintenance ensures warranty compliance. Many manufacturers require annual professional maintenance to keep the warranty valid. Skipping tune-ups could void your warranty. For specific maintenance services, check out Furnace Maintenance Ames, IA. For heating tune-ups in the broader Des Moines area, see Heating Tune Up Des Moines, IA.
Our flexible maintenance plans keep your furnace in top shape. Plan members receive credit for maintenance fees towards new equipment and pay no after-hours fees for service, ensuring your comfort and peace of mind.
Conclusion
Choosing a furnace replacement in Ames, IA is a significant decision with many benefits. We've covered the signs it's time for an upgrade—from age and high bills to safety concerns—and the advantages of a modern furnace, like lower utility costs, improved comfort, and reliability.
Selecting the right furnace involves understanding types, sizing, and new technologies. A professional installation is crucial for safety, performance, and warranty protection.
Your comfort in Ames, IA, is our priority. Professional service and regular maintenance from a reputable, NATE-certified contractor protect your investment, ensure longevity, and guarantee safety.
We are dedicated to providing honest assessments, dependable service, and flexible solutions for your unique needs. When you're ready to improve your home's comfort and efficiency with a new heating system, trust us to provide expert guidance and seamless service.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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