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When Your Furnace Fails in the Middle of an Iowa Winter
When your furnace stops working on a frigid Iowa night, finding 24 hour furnace service in Ames, IA becomes an immediate priority. No one should have to suffer through subzero temperatures without heat, especially when help is available around the clock. Whether it's 2 a.m. on a Tuesday or Christmas morning, emergency furnace repair services ensure you and your family stay safe and warm when your heating system fails unexpectedly.
Need emergency furnace service right now? Here's what to do:
- Check if it's truly an emergency - Complete heat loss, gas smells, or strange burning odors require immediate help
- Call a 24/7 furnace service - Providers like True Comfort dispatch technicians any time, day or night
- Perform basic safety checks - While waiting, verify your thermostat settings and check that your circuit breaker hasn't tripped
- Have key information ready - Your address, furnace model, and a description of the problem help technicians arrive prepared
For comprehensive heating solutions and preventative care, explore our complete heating services, or if you need immediate assistance, contact our emergency team right away.
This guide walks you through recognizing a true furnace emergency, what to do while waiting for help, what to expect from 24-hour service providers, and how to prevent future breakdowns. Iowa winters are unforgiving, but knowing how to respond when your furnace fails gives you peace of mind and keeps your family comfortable.
Is It a Real Emergency? Signs You Need Immediate Furnace Repair
When the chill of an Iowa winter sets in, a furnace malfunction can quickly become a critical situation. It's not always easy to know if an issue warrants an emergency call, but certain signs clearly indicate you need immediate 24 hour furnace service in Ames, IA. We consider these situations emergencies because they can compromise your comfort, safety, and health.
One of the most obvious signs is a complete loss of heat. If your furnace simply isn't producing any warm air, especially when outside temperatures are plummeting, it's an emergency. Suffering through a cold Ames night isn't just uncomfortable; prolonged exposure to extreme cold can be dangerous, particularly for the elderly, young children, or those with health conditions. When your heating system completely fails, your home's pipes can also be at risk of freezing and bursting, leading to even more costly damage.
Beyond a lack of heat, strange noises emanating from your furnace are a red flag. While furnaces can make some operational sounds, grinding, banging, screeching, or whistling noises indicate a serious mechanical problem. These sounds often point to issues with the blower motor, fan, or other internal components that could lead to a complete system breakdown if not addressed promptly. Ignoring these warnings can result in more extensive and expensive repairs down the line.
Unusual smells are another critical indicator. A burning odor, especially a plastic or electrical smell, suggests that components are overheating or wires are burning. This is a fire hazard and requires immediate attention. Even more critically, if you detect a distinct rotten egg smell, this is often a sign of a natural gas leak, which is extremely dangerous. If you suspect a gas leak, your immediate safety is paramount.
Finally, if your carbon monoxide (CO) detector alarm sounds, it's an absolute emergency. Carbon monoxide is an odorless, colorless gas produced when fuels like natural gas or propane don't burn completely. It can be deadly, and its alarm should never be ignored. If your furnace is frequently cycling on and off, or "short cycling," it might also indicate a problem that's pushing it towards a complete failure, potentially creating unsafe conditions or inefficient operation. For any of these issues, reach out for reliable furnace repair Ames, IA.
Safety First: What to Do If You Smell Gas
If you detect the distinct rotten egg smell of a natural gas or propane leak, the safety of everyone in your home is the absolute highest priority. This is not a situation where you should try to troubleshoot or wait.
Here’s what you need to do immediately:
- Evacuate Immediately: Gather everyone in the house, including pets, and leave the premises without delay. Do not stop to collect belongings.
- Do Not Use Electronics: Avoid using light switches, phones, or any electrical appliances, as even a small spark could ignite the gas. Do not turn your furnace on or off.
- Call for Help from a Safe Location: Once you are a safe distance away from your home, call your gas utility company and then call for emergency 24 hour furnace service in Ames, IA. They can dispatch a technician to assess the situation.
Natural gas and propane safety are paramount, and quick action can prevent serious harm. Always err on the side of caution when you suspect a gas leak.
When Your Furnace Won't Turn On
A furnace that refuses to ignite or produce any heat is a frustrating problem, especially during the colder months. This can manifest in several ways: perhaps there's no heat production at all, or only cold air is blowing from your vents. While some issues might be minor, a complete system failure means you're without essential heating, making it an emergency when temperatures drop.
Common reasons your furnace might not turn on include:
- Thermostat Issues: Incorrect settings, dead batteries, or a malfunctioning thermostat can prevent your furnace from receiving the command to turn on.
- Pilot Light Problems: For older gas furnaces, a pilot light that has gone out will prevent the main burners from igniting.
- Ignition System Failure: Modern furnaces use electronic igniters. If this system fails, the furnace won't start.
- Safety Lockouts: Furnaces have safety features that will shut down the system if they detect a problem, such as overheating or a blocked flue.
- Power Supply Issues: A tripped circuit breaker or a disconnected power switch can cut off electricity to your furnace.
While some of these can be quickly checked, if your furnace continues to remain unresponsive, it's a clear sign of a system failure that requires professional attention. Don't let your home become an icebox; our team is ready to provide urgent heating repair Ames, IA to get your warmth back.
What to Do While Waiting for an Emergency Technician
Experiencing a furnace breakdown can be stressful, but there are several steps you can take to ensure your safety and help our technicians diagnose the problem more efficiently once they arrive. These simple checks can often resolve minor issues or, at the very least, provide valuable information.
Here's a list of simple, safe checks to perform while you're waiting for our 24 hour furnace service in Ames, IA to arrive:
- Check Thermostat Settings: First, ensure your thermostat is set to "Heat" and that the temperature setting is several degrees higher than the current room temperature. Sometimes, a simple adjustment is all that's needed. Make sure the batteries aren't dead if it's a battery-powered thermostat.
- Inspect the Circuit Breaker: Head to your electrical panel and check the circuit breaker labeled for your furnace. If it's tripped (usually halfway between "on" and "off"), flip it completely to "off" and then back to "on." If it trips again immediately, do not reset it and call for professional help.
- Check the Furnace Power Switch: Most furnaces have an on/off switch located directly on or near the unit, often resembling a light switch. Ensure it's in the "on" position. It's not uncommon for this to be accidentally switched off.
- Ensure Vents Are Open and Unblocked: Make a quick pass through your home to ensure that all supply and return air vents are open and not obstructed by furniture, rugs, or other items. Blocked vents can restrict airflow and cause your furnace to overheat and shut down.
- Check Your Air Filter: A severely clogged air filter can restrict airflow, causing your furnace to work harder, overheat, and potentially shut down. While you might not have a replacement on hand, checking its condition can offer clues to the technician.
Performing these checks can sometimes resolve the issue before a technician even arrives. If not, the information you gather will be very helpful for our team.
Information to Have Ready for Your Call
When you're facing a furnace emergency, every minute counts. Having key information readily available when you call for 24 hour furnace service in Ames, IA can expedite the dispatch process and help our technicians prepare for your specific situation.
Please be prepared to provide the following details:
- Your Full Address in Ames, IA: This ensures our team can locate you quickly, especially important during late-night or early-morning calls.
- Your Phone Number: So our technician can contact you directly when they are en route or if they have any questions.
- A Brief Description of the Problem: What are you experiencing? No heat, strange noises, unusual smells, or something else? Be as specific as possible.
- Furnace Make and Model: If you know it, providing the brand and model number of your furnace can help our technicians anticipate potential issues and even bring specific parts. This information is usually found on a label inside the furnace's access panel.
- Any Error Codes Displayed: Many modern furnaces have diagnostic lights or digital displays that show error codes. Jotting these down can give our technician a head start on diagnosing the problem.
Having this information ready allows our team to make the most of your call and ensures that help is dispatched as efficiently as possible. For immediate assistance, please don't hesitate to Contact Us.
What to Expect from 24 Hour Furnace Service in Ames, IA
When you contact us for emergency 24 hour furnace service in Ames, IA, you're not just getting a repair; you're getting peace of mind. We understand that furnace emergencies don't adhere to a 9-to-5 schedule, which is why our services are designed to be available whenever you need them most.
You can expect true 24/7 availability, meaning our team is ready to respond whether it's the middle of the night, a weekend, or a holiday. We pride ourselves on offering reliable after-hours dispatch and holiday service because we know that your comfort and safety can't wait. Our goal is always a prompt response to your call.
Upon arrival, our trained technicians will perform a thorough safety assessment to ensure there are no immediate hazards. They will then proceed with a detailed problem diagnosis to pinpoint the exact cause of your furnace's malfunction. One of the advantages of choosing a reputable 24 hour furnace service in Ames, IA is that our service vehicles are typically stocked service vehicles with common replacement parts and tools. This often allows us to perform on-the-spot repairs, getting your heat restored quickly and efficiently without unnecessary delays waiting for parts. Our aim is to get you back up and running with minimal disruption to your home and comfort.
The Emergency Repair Process for 24 hour furnace service in ames, ia
When you're shivering in your home and need urgent help, knowing what to expect can bring a sense of calm. Our emergency repair process for 24 hour furnace service in Ames, IA is streamlined to ensure efficiency and effective resolution.
- Live Call Answering: Unlike some services that might route you to an answering machine, when you call us for an emergency, your call will be answered by a live person. This ensures that your urgent situation is heard and understood immediately. We'll ask you a few key questions to gather the necessary information about your location and the nature of your furnace problem.
- Technician Dispatch: Once we have your details, we quickly dispatch the nearest available technician to your Ames location. Our team is strategically located to ensure a rapid response throughout the Des Moines metro area, including Ames.
- Arrival Notification: We understand you're anxious, so we'll provide you with an estimated arrival time. Our technician will also call you when they are on their way, so you know exactly when to expect them.
- System Diagnosis: Upon arrival, our technician will first perform a quick safety assessment to ensure the area is safe. They will then conduct a thorough diagnosis of your furnace to accurately identify the root cause of the problem. We believe in transparency; our technician will clearly explain the issue and the available repair options.
- Repair Execution: With your approval, the technician will proceed with the repair. Our service vehicles are well-equipped with common parts, allowing us to complete many repairs on the spot. Our goal is to fix the problem efficiently and effectively.
- Final System Check: After the repair is completed, our technician will perform a comprehensive final system check to ensure your furnace is operating safely and efficiently. They will also verify that your home is heating properly before they leave.
For any HVAC issue, big or small, you can trust us for reliable HVAC repair Ames, IA.
Types of Furnaces Serviced by a 24 hour furnace service in ames, ia
Our emergency 24 hour furnace service in Ames, IA is equipped to handle a wide variety of heating systems. We understand that homes in Ames use different types of furnaces, and our technicians have the expertise to diagnose and repair them all.
We commonly service:
- Gas Furnaces: These are a popular choice in Ames due to their efficiency and cost-effectiveness. Our technicians are experienced in addressing issues with natural gas and propane furnace systems, from ignition problems to faulty heat exchangers.
- Electric Furnaces: While less common than gas, electric furnaces are also found in many homes. We can troubleshoot and repair electrical components, heating elements, and control boards specific to these units.
- Propane Furnaces: For homes not connected to a natural gas line, propane furnaces offer a reliable heating solution. Our team is trained to handle the unique aspects of propane systems, ensuring safe and effective repairs.
- Oil Furnaces: Though less prevalent in newer constructions, oil furnaces are still in use. We have the knowledge and tools to service these units, including issues with burners, fuel lines, and exhaust systems.
No matter the type of furnace you have, you can rest assured that our technicians are skilled in working with all major brands. Our commitment is to provide comprehensive furnace service Ames, IA for everyone, ensuring your home stays warm and comfortable, regardless of your heating system.
Preventing Future Furnace Emergencies
While we're always here for your emergency needs, our ultimate goal is to help you avoid those stressful, middle-of-the-night breakdowns. Preventing future furnace emergencies is not only about saving you discomfort but also about extending the lifespan of your equipment, improving its energy efficiency, and preventing unexpected and often costly repairs.
Think of your furnace like your car; regular tune-ups keep it running smoothly and catch minor issues before they become major problems. Without proper care, even the most reliable furnace can succumb to the harsh demands of an Iowa winter.
The Role of Regular Furnace Maintenance
Regular furnace maintenance is the single most effective way to safeguard your heating system and prevent unexpected emergencies. Experts recommend scheduling professional furnace maintenance at least once a year, ideally in the fall before the heating season begins.
During a routine maintenance visit, our technicians will perform a series of crucial tasks:
- Annual Inspections: A thorough examination of all major components, including the heat exchanger, burners, and exhaust system, to identify any signs of wear, damage, or potential hazards.
- System Cleaning: We'll clean vital parts like the blower motor, fan blades, and ignition assembly, removing dirt and debris that can impede performance and lead to breakdowns.
- Component Adjustments: We'll check and adjust electrical connections, calibrate your thermostat, and ensure all moving parts are properly lubricated for optimal operation.
- Identifying Worn Parts: Proactive identification of worn belts, bearings, or other components allows us to replace them before they fail, preventing a complete system shutdown.
Regular maintenance ensures optimal performance, extends the lifespan of your furnace (which averages 15-20 years in Ames, IA), and helps prevent potential breakdowns. It also often includes safety checks, such as carbon monoxide detection, ensuring your home is protected. We offer flexible maintenance plans designed to keep your system in top shape, and for our plan members, we even offer no after-hours fees on emergency calls. To learn more about how we can keep your system running efficiently, explore our furnace maintenance Ames, IA services.
Steps for Proactive Homeowners
Beyond professional maintenance, there are several simple steps you, as a homeowner, can take to be proactive about your furnace's health and reduce the likelihood of needing 24 hour furnace service in Ames, IA.
- Regular Filter Changes: This is perhaps the easiest and most impactful step. A clean air filter is essential for proper airflow and efficient heating. We recommend checking your furnace filter monthly and replacing it every 1-3 months, or more frequently if you have pets or allergies. A clogged filter restricts airflow, forcing your furnace to work harder and potentially leading to overheating and breakdowns.
- Keeping Vents Clear: Ensure that all supply and return air vents throughout your home are open and unobstructed. Furniture, drapes, or other items blocking vents can disrupt airflow, making your furnace less efficient and potentially causing it to short cycle or overheat.
- Listening for Unusual Sounds: Pay attention to your furnace's normal operating sounds. If you start hearing new noises like grinding, squealing, or persistent banging, it's a sign that something is amiss. Addressing these unusual sounds early can prevent a minor issue from escalating into a major repair.
- Scheduling an Annual Tune-Up: Even if you're diligent with your filter changes, an annual professional HVAC tune up Ames, IA is crucial. This comprehensive service allows our technicians to inspect, clean, and adjust your system, optimizing its performance and catching potential problems before they become emergencies.
By taking these proactive steps, you can significantly improve your furnace's reliability, efficiency, and longevity, giving you greater peace of mind throughout the heating season.
Frequently Asked Questions About 24-Hour Furnace Service
When you're in an emergency situation, you likely have many questions. We're here to provide clear answers regarding our 24 hour furnace service in Ames, IA.
How quickly can a technician arrive for an emergency in Ames, IA?
When your furnace breaks down in the cold, response time is critical. While we strive for the fastest possible response, the exact arrival time for an emergency 24 hour furnace service in Ames, IA can depend on several factors:
- Current Call Volume: During peak demand, such as extreme cold snaps, our technicians may be responding to multiple emergencies.
- Distance to Your Location: While we serve all of Ames, IA and the surrounding areas, travel time can vary.
- Severity of the Emergency: We prioritize calls based on the urgency of the situation, especially those involving potential safety hazards like gas leaks.
However, our dispatch process is designed for speed. When you call, we'll give you an estimated arrival time, and our technician will contact you when they are on their way. Our goal is always to get a skilled professional to your home as quickly as possible to diagnose the problem and restore your heat.
What if my furnace needs a major repair or replacement after hours?
It's a common concern: what if the problem is more than a quick fix, especially late at night? Our emergency 24 hour furnace service in Ames, IA is prepared for such scenarios.
- On-the-Spot Repairs: Our service vehicles are stocked with common parts, allowing our technicians to complete many repairs during the initial emergency visit.
- Temporary Solutions: If a major component needs to be ordered, or if the repair is complex, our technician will do their best to implement a temporary solution to restore some heat and ensure your safety until a permanent fix can be made.
- Quoting for Major Work: For major repairs or if a furnace replacement is necessary, our technician will provide a clear diagnosis and explain your options. We believe in transparent communication, so you'll understand the scope of work and what to expect. While we can't provide specific pricing here, we always aim to offer straightforward options.
We will guide you through the next steps, whether it's scheduling a follow-up appointment for installation or discussing financing options if needed. Our priority is to ensure your home is safe and comfortable. If your furnace is old and constantly breaking down, our furnace replacement Ames, IA guide can help you weigh your options.
Is it safe to stay in my home if the furnace is malfunctioning?
The safety of your family is our top concern. Whether it's safe to remain in your home when your furnace is malfunctioning depends entirely on the nature of the malfunction.
- Carbon Monoxide Risk: If your carbon monoxide detector alarms, or if you suspect a CO leak (symptoms include headache, nausea, dizziness), you must evacuate your home immediately and call emergency services from a safe location. Carbon monoxide is deadly and undetectable without a working CO detector.
- Gas Leak Danger: As mentioned earlier, if you smell natural gas (rotten eggs), you must evacuate immediately and call your gas provider and emergency services from a safe location. Do not use any electronics or switches.
- Complete Loss of Heat (No Safety Risk): If your furnace has simply stopped producing heat but there are no strange smells, alarms, or other safety concerns, it's generally safe to stay in your home. However, you should still call for 24 hour furnace service in Ames, IA promptly, especially in cold weather, to prevent pipes from freezing and to restore comfort. Bundle up, use extra blankets, and consider gathering in a single, smaller room to conserve any residual heat.
- Other Malfunctions (No Immediate Danger): Strange noises or minor issues that don't involve gas or CO leaks usually mean it's safe to stay, but you should still call for service to prevent further damage or a complete breakdown.
It's always better to err on the side of caution. Ensure you have working carbon monoxide detectors and smoke alarms in your home.
Your Partner for Reliable Ames Furnace Service
When the winter winds howl and your furnace unexpectedly falters, knowing who to call for reliable 24 hour furnace service in Ames, IA can make all the difference. We've walked through the critical signs of an emergency, what immediate steps you can take, and what to expect from dedicated professionals. From identifying gas leaks to understanding the comprehensive repair process, we hope this guide has provided you with valuable insights.
We understand that a furnace breakdown is more than just an inconvenience; it's a threat to your comfort and safety. That's why we are committed to providing dependable service, offering honest assessments, and being there for you when you need us most. Our flexible maintenance plans are designed to help you prevent future emergencies, and for our valued plan members, we even ensure no after-hours fees for those unexpected calls.
Don't wait in the cold if your furnace gives out. When you need professional, prompt, and trustworthy help, our team is ready to respond. For immediate assistance or to learn more about how we can keep your home warm and safe all winter long, reach out for 24/7 Furnace Service in Ames, IA. We're your partner in maintaining true comfort, year-round.
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Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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