Guide
When Your Heat Goes Out: Why Immediate Help Matters
When you need 24 hour heating repair in ames, ia, you're likely dealing with a stressful situation that demands immediate attention. A broken heating system in the middle of an Iowa winter isn't just uncomfortable—it can be dangerous for your family and damaging to your home.
Quick Answer: Finding Emergency Heating Help in Ames
- Call a 24/7 provider immediately - Many local HVAC companies offer round-the-clock service
- Check for safety hazards - Gas smells or carbon monoxide detector alarms require evacuation
- Verify credentials - Ensure the company is licensed, insured, and serves Ames
- Ask about response time - Most emergency services aim to arrive within hours
- Have your system information ready - Make, model, and age help technicians prepare
For comprehensive heating solutions, visit our heating services page, or schedule an emergency repair right away.
Heating emergencies happen without warning. You might wake up to a house that's 45 degrees, hear alarming noises from your furnace, or smell gas near your heating unit. These calls often come during the coldest nights of the year when systems are working hardest.
The good news is that true 24/7 emergency service is available from experienced technicians ready to respond. Understanding what qualifies as an emergency, what steps to take immediately, and how to find a reliable provider will help you handle the situation calmly and get your heat restored quickly.
Recognizing a Heating Emergency: When to Call for Help
When your heating system decides to take an unexpected vacation in the middle of winter, it's more than just an inconvenience. It's a call for immediate action. Knowing the difference between a minor hiccup and a full-blown emergency can save you discomfort, potential damage, and even ensure your family's safety. We're here to help you identify those critical signs that scream, "I need 24 hour heating repair in ames, ia now!"
Signs You Need 24 hour heating repair in ames, ia
Several key indicators suggest your heating issue can't wait for business hours. If you observe any of these, it's time to pick up the phone for emergency service:
- Carbon Monoxide Detector Alarm: This is perhaps the most critical sign. If your carbon monoxide (CO) detector goes off, it indicates the presence of this odorless, colorless, and deadly gas. This is often a sign of a faulty furnace or boiler. Evacuate your home immediately and call emergency services from a safe location. Then, contact us for an emergency inspection.
- Yellow Pilot Light: For gas furnaces or boilers, the pilot light should burn a strong blue flame. A yellow or flickering pilot light can indicate incomplete combustion, which can produce carbon monoxide. This needs immediate professional attention.
- Cold Air from Vents or No Heat At All: This is the most obvious sign. If your thermostat is set to heat, but you're only getting cold air or no airflow whatsoever, your heating system has likely failed. In Ames' chilly winters, this constitutes an emergency to prevent pipes from freezing and to maintain a safe indoor temperature.
- Loud Banging or Grinding Noises: While all heating systems make some noise, sudden, unusually loud banging, grinding, squealing, or clanking sounds can signal a serious mechanical failure. These could indicate a broken motor, fan, or other critical components that could lead to further damage if ignored.
- Strong Gas or Burning Smells: A faint dusty smell when you first turn on your furnace for the season is usually normal. However, a persistent smell of burning plastic, melting wire, or a strong "rotten egg" smell (which indicates a natural gas leak) is an immediate emergency. Turn off your system, open windows, and evacuate if you suspect a gas leak, then call emergency services and your HVAC provider.
- System Cycling On and Off Rapidly (Short Cycling): If your heating system turns on and off frequently without adequately heating your home, it's "short cycling." This indicates an underlying problem that could range from a clogged filter to a malfunctioning thermostat or an oversized unit. It's inefficient and puts undue stress on your system, potentially leading to a complete breakdown.
- Water Leaks Around the Unit: For boilers or heat pumps, water pooling around the unit can signal a leak in the system. This can lead to water damage, electrical hazards, and further system failure.
- Complete System Failure: Sometimes, your system simply won't turn on, despite checking the thermostat and circuit breaker. If your home is rapidly losing heat, this is an emergency.
For more detailed information on common furnace issues and repairs, you can visit our page on furnace repair ames ia.
Common Emergency Issues by System Type
Different heating systems can experience distinct emergency issues. Understanding your specific system can help you better describe the problem to our technicians.
- Furnace Problems: Furnaces, particularly gas furnaces, are common in Ames. Emergency issues often include pilot light problems (as mentioned above), a malfunctioning ignitor, a broken blower motor, a clogged exhaust flue, or a cracked heat exchanger (which can leak carbon monoxide). Problems with the gas valve or thermocouple can also cause a furnace to stop heating entirely.
- Boiler Malfunctions: Boilers, which heat water or produce steam to warm your home through radiators or radiant floors, can also fail unexpectedly. Common emergencies include leaks from pipes or the boiler itself, a sudden loss of pressure, a broken circulator pump preventing heat distribution, or a malfunctioning burner. As experts on boilers, we know that these systems are incredibly efficient and reliable, but when they do malfunction, it often requires immediate attention.
- Heat Pump Failures: Heat pumps are versatile systems that can heat and cool. During cold weather, emergency issues might include refrigerant leaks, a frozen outdoor unit (beyond normal defrost cycles), a faulty reversing valve preventing heating, or electrical control problems.
- Thermostat Communication Errors: Sometimes, the problem isn't with the heating unit itself, but with the thermostat that controls it. A dead battery, wiring issue, or internal malfunction can prevent your thermostat from communicating with your furnace or heat pump, leading to no heat. While sometimes a simple fix, if it's not resolved quickly, it leads to a cold home.
For a broader understanding of heating system issues and how we address them, check out our page on heating repair ames ia.
What to Do While Waiting for Your 24 Hour Heating Repair in Ames, IA
So, you've identified the problem and called for 24 hour heating repair in ames, ia. Excellent! But what do you do in the interim? Waiting for a technician can feel like an eternity, especially when your home is getting colder by the minute. These steps will help ensure your family's safety and prepare your home for our technician's arrival.
Initial Troubleshooting Steps
Before we arrive, there are a few simple things you can check that might resolve a minor issue or at least provide valuable information for our technician:
- Thermostat Check: Is your thermostat set to "heat" and the temperature set higher than the current room temperature? Sometimes, a simple adjustment or a dead battery in a wireless thermostat can be the culprit. Also, ensure it's not set to "off" or "cool."
- Power Supply Verification: Head to your electrical panel and check the circuit breaker for your furnace or heating system. It might have tripped. Flip it completely off, then firmly back on. If it immediately trips again, do not force it; this indicates an electrical problem that requires professional attention.
- Air Filter Inspection: A dirty or clogged air filter can severely restrict airflow, causing your system to overheat and shut down, or simply run inefficiently. Pull out your filter and check its condition. If it's heavily soiled, replacing it might improve airflow. However, if the system is already off due to overheating, it might not restart until it cools down and the underlying cause is addressed by a professional. For more general HVAC repair tips, visit our hvac repair ames ia page.
Preparing for the Technician's Arrival
Once you've made the call, taking a few preparatory steps can help our technicians diagnose and fix the problem more efficiently:
- Clear Access to Equipment: Ensure the path to your furnace, boiler, or outdoor heat pump unit is clear of clutter, furniture, or anything that might obstruct our technician's access. This saves valuable time, especially during an emergency.
- Note Down System Behavior: Write down everything you observed: the exact time the problem started, any strange noises or smells, what the thermostat was set to, and any troubleshooting steps you've already taken. This detailed information is incredibly helpful for our diagnostic process.
- Secure Pets in Another Room: For the safety and comfort of your pets and our technicians, please secure any animals in a separate room away from the work area.
- Prepare Questions for the Technician: While you're waiting, jot down any questions you have about the repair, your system, or preventative measures. We're happy to answer them.
If you smell gas or your carbon monoxide detector is alarming, your priority is to evacuate everyone from the home and call 911 immediately. Safety always comes first!
Finding and Vetting a Reliable Emergency Heating Service
When your heating system fails in the dead of an Iowa winter, you need help, and you need it fast. But not just any help – you need reliable, professional 24 hour heating repair in ames, ia. Choosing the right company during an emergency can feel daunting, but knowing what to look for and what questions to ask will lead you to the right professionals.
Key Qualities of a Dependable HVAC Company
A truly dependable HVAC company for emergency services stands out through several crucial qualities:
- Round-the-Clock Service: This is non-negotiable for emergency heating repair. We proudly offer 24/7 emergency services because we understand that heating issues don't adhere to a 9-to-5 schedule.
- Fast Response Times: In an emergency, every minute counts. Reliable companies prioritize emergency calls and aim for prompt dispatch. While exact response times can vary based on demand and distance, most emergency services strive to arrive within a few hours. We pride ourselves on getting to you as quickly as possible to restore your comfort.
- Experienced and Qualified Technicians: Your heating system is a complex piece of equipment. You want a technician who is not only experienced but also qualified to handle a wide range of heating systems, from furnaces to boilers and heat pumps. Our technicians are knowledgeable, professional, and continuously updated on the latest HVAC technologies.
- Focus on Customer Satisfaction: A reputable company will prioritize your comfort and peace of mind. This includes clear communication, honest assessments, and dependable service. We believe in building lasting relationships with our customers by providing service we'd want in our own homes. We have been serving the Ames area for decades, building a reputation for trustworthiness.
Finding a Provider for 24 hour heating repair in ames, ia
Here’s how you can find and vet the right emergency heating service:
- Ask for Recommendations: Start by asking friends, family, or neighbors in Ames who they trust for their heating needs, especially for emergency situations. Personal recommendations are often the most reliable.
- Check Online Reviews: Websites like Google Reviews are excellent resources. Look for companies with consistently high ratings and positive feedback, specifically mentioning emergency service, professionalism, and promptness. Pay attention to how companies respond to both positive and negative reviews, as this can indicate their commitment to customer service.
- Verify Service Area: Confirm that the company explicitly serves Ames, IA, and your specific zip code (e.g., 50010, 50011, 50012, 50014). It's important to ensure they cover your exact location for timely response.
- Confirm Emergency Availability: When you call, clearly state it's an emergency and confirm their 24 hour heating repair in ames, ia availability. Ask about their typical response time for emergency calls.
- Questions to Ask a Heating Repair Company:
- Are you available 24/7 for emergency heating repair?
- Do you service my specific type of heating system (furnace, boiler, heat pump)?
- Are you insured for my protection?
- What is your estimated response time for an emergency call in Ames?
- What is your diagnostic process for emergency repairs?
- Do you guarantee your workmanship?
We are always ready to answer these questions and provide you with the honest, dependable service you deserve.
How Regular Maintenance Prevents Heating Emergencies
Imagine a world where your heating system never breaks down on the coldest night of the year. While we can't promise a magical heating genie, regular maintenance is the closest thing to it! Proactive care is truly the best way to avoid the stress and disruption of a sudden heating system failure, especially during extreme Iowa weather.
The Benefits of a Professional Tune-Up
Just like your car needs regular oil changes, your heating system benefits immensely from annual professional tune-ups. These aren't just about minor adjustments; they're comprehensive checks that pay dividends in the long run:
- Improved System Efficiency: A well-maintained heating system runs more efficiently, meaning it uses less energy to heat your home. This can translate into more consistent comfort and less wasted fuel.
- Extended Equipment Lifespan: Regular maintenance helps identify and address minor issues before they escalate into major repairs. By keeping components clean and properly adjusted, we can significantly extend the life of your furnace, boiler, or heat pump.
- Improved Safety: During a tune-up, our technicians perform safety inspections, checking for potential hazards like carbon monoxide leaks, gas line issues, or frayed wiring. This is especially crucial for gas-fired systems. For example, a yellow pilot light, which signals incomplete combustion and a potential CO hazard, can be caught during a routine check.
- Fewer Unexpected Breakdowns: The primary goal of maintenance is to prevent inconvenient emergency repairs. By catching small issues early, such as a worn-out fan belt or a dirty flame sensor, we can often prevent your system from failing when you need it most.
- Compliance with Manufacturer's Warranty: Many heating system manufacturers require annual professional maintenance to keep your warranty valid. Skipping tune-ups could void your coverage, leaving you responsible for repairs that would otherwise be covered.
For more information on why regular furnace maintenance is so important, check out our furnace maintenance ames ia page. To understand the full scope of benefits for your entire HVAC system, visit our hvac tune up ames ia page.
DIY Tips to Avoid Emergencies
While professional tune-ups are essential, there are also simple steps you can take as a homeowner to keep your heating system happy:
- Regular Filter Changes: This is perhaps the easiest and most impactful DIY task. We recommend changing your HVAC filter every one to three months, depending on factors like pet ownership, allergies, and system usage. A clean filter ensures good airflow and prevents your system from overworking.
- Keeping Outdoor Units Clear of Debris: If you have a heat pump, ensure the outdoor unit is clear of leaves, snow, ice, and other debris. Proper airflow around the unit is crucial for its efficient operation.
- Monitoring System Performance: Pay attention to your heating system's sounds, smells, and overall performance. If you notice anything unusual – new noises, strange odors, or a drop in heating efficiency – it's worth investigating before it becomes an emergency.
- Knowing Your System's Age: Heating systems, especially furnaces, typically last 15-20 years. If your system is approaching or has exceeded this age, it's more prone to breakdowns. Knowing its age helps you anticipate potential issues and plan for eventual replacement, rather than being caught off guard by an emergency failure.
By combining these DIY efforts with our professional maintenance, you'll significantly reduce the likelihood of needing 24 hour heating repair in ames, ia.
Frequently Asked Questions about Emergency Heating Repair
We know that when your heat goes out, you have a lot of questions. Here are some of the most common ones we hear regarding emergency heating repair in Ames, IA.
What are the main benefits of choosing a company that offers 24/7 heating repair?
Choosing a company that provides 24 hour heating repair in ames, ia offers several critical benefits, especially given Iowa's unpredictable weather:
- Peace of Mind: Knowing that help is available at any hour, day or night, provides immense peace of mind. You don't have to worry about enduring a freezing night or waiting until Monday morning for a repair.
- Immediate Response: Emergency services prioritize urgent calls, meaning a technician can be dispatched quickly to address your problem. We aim to arrive within hours to diagnose and resolve issues. This rapid response is crucial for restoring comfort and safety.
- Minimized Discomfort: A rapid repair means less time spent in a cold home. This is especially important for households with young children, the elderly, or individuals with health conditions who are more vulnerable to cold temperatures.
- Prevention of Further Damage: A non-functioning heating system in freezing temperatures can lead to serious problems like frozen and burst pipes, which can cause extensive water damage to your home. Prompt repair helps prevent these secondary issues.
- Service on Nights, Weekends, and Holidays: Heating emergencies don't care about the calendar. A 24/7 service ensures you can get help when most businesses are closed, including nights, weekends, and holidays. For our valued maintenance plan members, we offer added benefits to make emergency service even more accessible.
How can I prepare my heating system for an extreme cold snap in Ames?
Preparing your heating system for an extreme cold snap is a smart move that can help you avoid needing 24 hour heating repair in ames, ia. Here’s what we recommend:
- Test Your System Before the Cold Hits: Don't wait for the first deep freeze to find out your furnace isn't working. In late fall, turn your thermostat to heat and ensure your system kicks on and produces warm air. Address any issues you find before the emergency.
- Ensure You Have Clean Filters on Hand: A clean air filter is vital for efficient operation. Make sure you have a fresh filter ready to install, or better yet, replace it just before the cold snap.
- Insulate Windows and Doors to Reduce Heat Loss: Seal any drafts around windows and doors with weatherstripping or caulk. Consider using insulating curtains or window films. Reducing heat loss means your heating system won't have to work as hard, lowering the risk of breakdown and improving comfort.
- Know How to Shut Off Your System in an Emergency: Familiarize yourself with the location of your furnace's emergency shut-off switch (often a red switch on a wall near the furnace) and your home's main gas shut-off valve. This knowledge is crucial for safety in case of a gas leak or other serious malfunction.
- Consider a Professional Tune-Up: The best preventative measure is a professional heating tune-up before winter begins. Our technicians can inspect, clean, and adjust your system, identifying potential weak points that could fail during extreme cold.
Is a strange smell from my furnace always an emergency?
Not always, but it's crucial to know the difference. Here’s a breakdown of common furnace smells:
- A Dusty, Burning Smell When First Turning on the Heat for the Season: This is usually normal. After months of disuse, dust can accumulate on your furnace's heat exchanger. When the system first fires up, this dust burns off, producing a temporary, mild burning odor. It should dissipate within a few hours. If it persists, however, or is accompanied by smoke, it warrants a call.
- A Persistent Burning Smell (Electrical or Acrid): If you smell burning plastic, rubber, or an acrid electrical odor, it's an emergency. This could indicate overheating electrical components, frayed wires, or a malfunctioning motor. Turn off your furnace immediately and call for 24 hour heating repair in ames, ia.
- The Smell of Rotten Eggs (Natural Gas): This distinct odor is added to natural gas to make leaks detectable. If you smell rotten eggs, it indicates a gas leak, which is extremely dangerous. Do not operate any electrical switches, light matches, or use your phone inside. Evacuate everyone from your home immediately, and once you are safely outside, call your gas company and 911. Then, contact us for an emergency inspection of your heating system.
- Musty or Moldy Smells: These usually indicate moisture issues or mold growth within your ductwork or around the unit. While not an immediate emergency like a gas leak, it can affect indoor air quality and should be addressed promptly by an HVAC professional.
When in doubt, it's always safer to err on the side of caution. If a smell concerns you, especially if it's strong or persistent, don't hesitate to contact us for an emergency assessment.
Conclusion: Restoring Warmth and Comfort to Your Ames Home
Facing a heating emergency in Ames, IA, can be a daunting experience, but it doesn't have to be a disaster. By recognizing the critical signs that demand immediate attention, taking crucial safety and troubleshooting steps before help arrives, and knowing how to find a reliable 24 hour heating repair in ames, ia service, you can steer the situation with confidence.
The best defense against an emergency is a good offense: preventative maintenance. Regular professional tune-ups, combined with simple DIY care, can significantly reduce the likelihood of unexpected breakdowns, improve your system's efficiency, and extend its lifespan.
When your comfort is compromised, we are here for you. We offer honest assessments, dependable service, and a commitment to restoring warmth and peace of mind to your home, even in the middle of the night or on the coldest day. For reliable and prompt service, trust the experts to get your heat back on. Contact us for your heating repair needs in Ames, IA.
Other Blog Posts
Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Home
Blogs
