Guide
When Every Minute Counts: Getting Your Heat Back Fast
24 hour heating repair in Grimes, IA is essential when your furnace fails during a freezing Iowa night. When your heating system stops working, you need a technician who can respond immediately, not hours later. Here is what to do right now to protect your home and family:
Quick Action Steps:
- Check your thermostat - Verify it is set to "heat" and the temperature is higher than the current room temperature.
- Inspect your circuit breaker - Look for tripped breakers or blown fuses and reset them if needed.
- Call a 24/7 heating repair service - Do not wait until morning if your home is getting dangerously cold.
- Keep your family safe - If you smell gas or your carbon monoxide detector goes off, evacuate immediately and call 911.
A furnace breakdown in the middle of a Grimes winter is more than inconvenient. Frozen pipes, health risks from extreme cold, and serious water damage can develop in just a few hours. Knowing who to call for emergency heating repair before you need help gives you crucial peace of mind during severe weather.
If you are experiencing heating issues during business hours, learn more about our comprehensive heating repair services in Grimes, IA, or contact us for immediate 24/7 emergency assistance.
Is It a Heating Emergency? Key Signs to Watch For
When your heating system starts acting up, it can be tough to tell if it's a minor hiccup or a full-blown emergency demanding 24 hour heating repair in Grimes, IA. However, during an Iowa winter, even a small issue can quickly escalate into a serious problem that impacts your home's safety and comfort. We believe it's always better to be safe than sorry, especially when temperatures drop. Recognizing the early warning signs can help us address the problem before it becomes critical.
For more information on common heating issues, you can always refer to our detailed guide on furnace repair in Grimes, IA.
Complete Loss of Heat
This is perhaps the most obvious and urgent sign. If your furnace completely stops producing heat, leaving your home cold, it's an emergency. This is particularly true when outdoor temperatures are freezing or below, as is common in Grimes. Without heat, your home's pipes are at a high risk of freezing and bursting, leading to costly water damage. Beyond property damage, prolonged exposure to extreme cold can pose significant health risks to your family, especially the elderly, young children, or those with underlying health conditions. If you're getting cold air from the vents or your thermostat is unresponsive, and the furnace isn't kicking on, it's time to call for immediate assistance.
Alarming Noises or Smells
Your heating system should typically operate quietly in the background. If you start hearing loud, unusual noises, it's a red flag. These can include:
- Loud banging or popping: Often indicates issues with ignition or ductwork.
- Grinding or screeching sounds: Could signal a failing motor bearing or other mechanical problems.
- Whining or rattling: Might be a loose belt or a component about to fail.
Equally concerning are strange smells emanating from your furnace or vents:
- Burning odors: A dusty smell is common when the furnace first starts for the season, but a persistent burning smell could indicate an electrical issue, a clogged filter, or an overheating component.
- Musty odors: Often points to mold or mildew in the ductwork or within the unit.
- Gas smell: This is the most dangerous. If you detect the distinct odor of rotten eggs, which is added to natural gas for safety, you must evacuate your home immediately and call 911 from a safe distance, then us. Never ignore a gas smell.
These alarming noises and smells are not just annoying; they can be indicators of serious mechanical failures or, worse, safety hazards like gas leaks or carbon monoxide production.
System Malfunctions and Safety Alerts
Beyond a complete heat loss or strange sensations, several other malfunctions demand urgent attention:
- Frequent Cycling: If your furnace turns on and off constantly, it’s "short cycling." This can be due to an improperly sized unit, a faulty thermostat, or restricted airflow. While not immediately dangerous, it puts immense strain on your system and wastes energy.
- Unit Won't Turn Off: Conversely, if your furnace runs continuously without reaching the thermostat setting, it could be a thermostat issue or a problem with the limit switch, leading to excessive energy consumption and potential overheating.
- Tripped Carbon Monoxide Detectors: If your CO detector goes off, take it seriously. Carbon monoxide is an invisible, odorless, and deadly gas. Evacuate your home, call 911, and then contact us. Do not re-enter until emergency services declare it safe.
- Yellow Pilot Light: For older furnaces with a pilot light, it should burn a strong blue flame. A yellow or orange flame indicates incomplete combustion, which can produce carbon monoxide.
- Water Leaks: Any water pooling around your furnace, especially if it's a high-efficiency condensing furnace, can indicate a clogged condensate drain line or a crack in the heat exchanger. This can lead to water damage and rust, compromising the unit.
We understand that these situations can be stressful, but knowing what to look for empowers you to act quickly and protect your home and family.
What to Do While Waiting for a Technician
When you've identified a heating emergency and called us for 24 hour heating repair in Grimes, IA, the waiting period can feel long, especially if your home is getting colder. However, there are crucial steps you can take to ensure your family's safety, minimize discomfort, and prepare for our technician's arrival.
Initial Troubleshooting Steps
Before our team arrives, a few simple checks might help us diagnose the problem faster or, in some cases, even resolve a minor issue:
- Check Thermostat Settings: It sounds simple, but ensure your thermostat is set to "heat" and the desired temperature is several degrees higher than the current room temperature. Also, check if the fan setting is on "auto" rather than "on," which would continuously blow air regardless of heating.
- Inspect Circuit Breaker: Head to your electrical panel and look for any tripped breakers (usually halfway between "on" and "off") or blown fuses associated with your furnace. Resetting a tripped breaker or replacing a blown fuse can sometimes restore power.
- Ensure Furnace Switch is On: Many furnaces have a power switch located on or near the unit, often resembling a light switch. Ensure it's in the "on" position. Sometimes these get accidentally flipped off.
- Replace Air Filter: A severely clogged air filter can restrict airflow, causing your furnace to overheat and shut down as a safety measure. If your filter is visibly dirty, replacing it might resolve the issue or at least improve airflow once the system is running again.
Ensuring Your Family's Safety
Your family's well-being is our top priority, and we urge you to take these precautions seriously:
- Shut Off Gas Supply If You Smell Gas: As mentioned earlier, if you detect a rotten egg smell, evacuate your home immediately. Once outside, locate your main gas shut-off valve (usually near your gas meter) and turn it off if you can do so safely. Then, call 911.
- Ventilate the Area: If you suspect a carbon monoxide leak or a burning smell, open windows and doors to air out your home, but only after evacuating if a gas leak is suspected.
- Relocate to a Warmer Space: If your home is becoming dangerously cold, consider moving your family, especially children and the elderly, to a friend's or neighbor's house, or a local warming shelter.
- Avoid Using Space Heaters Unattended: While tempting, be extremely cautious with portable space heaters. Ensure they are placed on a stable, non-flammable surface, away from anything combustible, and never leave them running unattended or while sleeping.
Preparing for the Technician's Arrival
Helping us prepare for the repair can expedite the process and get your heat back on faster:
- Clear a Path to the Furnace: Ensure the area around your furnace is clear of clutter, storage boxes, or anything that might obstruct our technician's access.
- Ensure the Area is Well-Lit: If your furnace is in a basement or utility closet, make sure there's adequate lighting for us to work efficiently and safely.
- Gather System Information: If possible, have any relevant information about your heating system ready, such as the make, model, and age of the unit. This can often be found on a label on the furnace itself.
- Note Down Observed Symptoms: Jot down a timeline of when the problem started, what sounds or smells you noticed, and any troubleshooting steps you've already taken. The more details you provide, the quicker we can pinpoint the issue.
By following these steps, you'll not only contribute to your family's safety but also help us provide the most efficient and effective 24 hour heating repair in Grimes, IA.
Why You Need a Provider for 24 Hour Heating Repair in Grimes, IA
When your heating system fails unexpectedly, especially during the bitter cold of an Iowa winter, waiting until morning isn't an option. That's why having access to professional 24 hour heating repair in Grimes, IA is not just a convenience—it's a necessity. We understand the urgency and stress a heating emergency can cause, and we're here to provide the immediate, reliable service you need.
For more detailed information about our comprehensive heating services, please visit our heating repair Grimes, IA page.
The Benefits of Around-the-Clock Availability
Choosing a company that offers true 24/7 emergency heating repair brings a multitude of benefits:
- Restored Comfort Quickly: The primary benefit is getting your home warm and comfortable again without delay. Our technicians are on call around the clock, ready to respond to your heating crisis, ensuring your family isn't left shivering in the cold.
- Prevents Further Damage: A malfunctioning heating system, if left unattended, can lead to more severe problems. For instance, a furnace that's short cycling can suffer premature wear and tear, or a small leak could become a major flood. Prompt repair can prevent these issues from escalating, saving you from more extensive and costly repairs down the line.
- Safety Assurance: Many heating emergencies, like gas leaks or carbon monoxide emissions, pose serious safety risks. Immediate professional attention ensures these hazards are addressed swiftly and safely, protecting your family from harm.
- Service on Nights and Weekends: Heating emergencies don't stick to a 9-to-5 schedule. Our 24-hour service means you don't have to endure a cold night or a chilly weekend waiting for a repair. We're available when you need us most, providing service at any hour, any day.
- Peace of Mind: Knowing that a professional team is just a phone call away, ready to tackle any heating emergency, provides invaluable peace of mind. You can rest assured that help is on its way, allowing you to focus on your family's safety and comfort.
Finding a Reliable Service for 24 Hour Heating Repair in Grimes, IA
When faced with a heating emergency, you need a service provider you can trust. Here are the key factors we believe you should consider when selecting a company for 24 hour heating repair in Grimes, IA:
- Positive Customer Reviews: Look for companies with a strong track record of positive feedback. Reviews from other homeowners in Grimes and the surrounding areas can offer insights into a company's reliability, professionalism, and the quality of their work. We pride ourselves on the positive experiences our customers share.
- Local Grimes Presence: A local company understands the unique heating needs and challenges of the Grimes climate. We are deeply familiar with the area and can often provide faster response times due to our proximity.
- Service Guarantees: A reputable service provider will stand behind their work. Look for companies that offer clear service guarantees on their repairs, ensuring your satisfaction and giving you confidence in their workmanship. We are committed to honest assessments and dependable service.
- Licensed and Insured Technicians: Always ensure that the technicians working on your heating system are fully licensed and insured. This not only guarantees that they possess the necessary expertise and adhere to industry standards but also protects you from liability in case of accidents or damage. Our skilled technicians undergo continuous training to stay current with industry standards and technology.
- Flexible Maintenance Plans: A good emergency service provider often also offers comprehensive maintenance plans. These plans can help prevent future emergencies, ensure your system's longevity, and provide benefits like priority service and even crediting maintenance fees towards new equipment purchases, as we do for our plan members.
- No After-Hours Fees for Plan Members: For our valued plan members, we offer the added benefit of no after-hours fees for emergency calls. This means you won't incur additional charges for urgent repairs simply because they occur outside of standard business hours, providing even greater peace of mind and predictability.
By considering these factors, you can make an informed decision and choose a heating repair service that will deliver prompt, professional, and trustworthy assistance whenever a heating emergency strikes.
Prevent Future Breakdowns with Routine Maintenance
While we're always ready to provide swift 24 hour heating repair in Grimes, IA, we also believe in empowering homeowners to minimize the chances of needing emergency service in the first place. The key to this is proactive care through regular heating system maintenance. Think of it as a regular check-up for your furnace – it keeps everything running smoothly, extends its life, and helps you avoid unexpected, and often inconvenient, breakdowns.
For comprehensive insights into preventing furnace issues, explore our guide on emergency furnace repair in West Des Moines, which offers valuable tips applicable to Grimes homeowners.
How Annual Tune-Ups Help
Scheduling annual tune-ups for your heating system is arguably the single best investment you can make in its longevity and reliability. Here's how these routine checks benefit you:
- Catching Small Issues Early: During a tune-up, our technicians perform a thorough inspection of your entire heating system. We can identify minor issues, such as loose connections, worn belts, or clogged drains, before they escalate into major, costly breakdowns. This is like finding a small crack in a windshield before it spreads across the entire glass.
- Cleaning Internal Components: Over time, dust, dirt, and debris can accumulate inside your furnace, affecting its performance. A professional cleaning ensures that all internal components, including the burner, heat exchanger, and blower motor, are free from obstructions, allowing the system to operate efficiently.
- Ensuring Safe Operation: Safety is paramount. Tune-ups include checks for potential hazards like gas leaks, carbon monoxide emissions, and faulty electrical connections. We'll verify that your pilot light (if applicable) is burning blue, indicating complete combustion, and that all safety controls are functioning correctly.
- Improving System Efficiency: A well-maintained furnace runs more efficiently. When components are clean and properly adjusted, your system doesn't have to work as hard to heat your home. This means it consumes less energy to achieve the same level of comfort.
- Lowering Utility Bills: As a direct result of improved efficiency, you'll likely see a noticeable reduction in your monthly energy bills. Your furnace isn't wasting energy trying to overcome dirty components or minor malfunctions, translating into savings for your household.
The Value of a Maintenance Plan
To make proactive care even easier and more beneficial, we offer flexible maintenance plans designed with your comfort and budget in mind. Our plans provide exceptional value and peace of mind:
- Priority Service: As a plan member, you receive priority scheduling for all service calls, including non-emergency repairs. This means you'll be at the front of the line when you need us most.
- Discounts on Repairs: Should your system still require a repair between tune-ups, our maintenance plan members often receive exclusive discounts on parts and labor, further enhancing your savings.
- No After-Hours Fees: We understand that emergencies don't always happen during business hours. That's why our plan members benefit from no after-hours fees for emergency service calls, providing predictable costs even in urgent situations.
- Credited Fees Toward New Equipment: This is a unique benefit we offer. A portion of your maintenance plan fees can be credited towards the purchase of new heating equipment when it's time for an upgrade. This helps you save money on future investments and ensures your home always has the most efficient and reliable system.
- Scheduled Reminders: We take the guesswork out of maintenance. Our team will send you reminders when your annual tune-up is due, so you never miss a service and your system remains in peak condition.
Investing in a maintenance plan is a smart way to protect your heating system, ensure your family's comfort and safety, and save money in the long run. It's our way of providing honest assessments and dependable service year-round.
Frequently Asked Questions about Emergency Heating Repair
When a heating emergency strikes, you're bound to have questions. We've compiled some of the most common inquiries from Grimes homeowners about urgent heating repairs to provide you with quick, clear answers. Our goal is to ensure you feel informed and confident in addressing your heating needs.
For more detailed information on emergency furnace repair, check out our 24 hour furnace repair Des Moines guide, which covers many scenarios applicable to Grimes residents.
What issues require 24 hour heating repair in Grimes, IA?
Any issue that compromises your home's safety or creates an untenable living situation, especially during cold weather, typically warrants 24 hour heating repair in Grimes, IA. Specifically, these include:
- Total Loss of Heat: If your furnace completely stops working and your home's temperature is dropping, particularly when outdoor temperatures are near or below freezing, this is an immediate emergency to prevent frozen pipes and health risks.
- Suspected Gas Leak: If you smell natural gas (a rotten egg odor), evacuate immediately and call 911. Do not re-enter your home.
- Carbon Monoxide Alarm Activation: If your CO detector goes off, evacuate your home and call 911. Carbon monoxide is a silent killer, and this indicates a serious, life-threatening problem with your heating system.
- Visible Smoke or Burning Smells: While some burning smells are normal at the start of the season, persistent or strong burning odors, or any visible smoke from your furnace, signal an electrical or mechanical failure that needs immediate attention.
- Loud Grinding, Banging, or Screeching Noises: These sounds often indicate a severe mechanical failure that could lead to a complete system breakdown or further damage if ignored.
If you're unsure whether your situation constitutes an emergency, it's always best to contact us. We can help assess the situation and dispatch a technician if needed.
What is a typical response time for emergency service?
For emergency 24 hour heating repair in Grimes, IA, reputable companies understand the critical nature of these calls. While specific response times can vary based on demand, weather conditions, and technician availability, our goal is always to dispatch a technician as quickly as possible. We prioritize emergency calls to ensure that safety hazards are addressed and comfort is restored promptly. Our commitment to dependable service means we work diligently to get a skilled technician to your home to diagnose and begin repairs without unnecessary delay.
Can I do anything to prevent the need for emergency repairs?
Absolutely! The single most effective way to prevent the need for unexpected emergency repairs is to schedule annual professional heating system maintenance. During a yearly tune-up, our technicians can:
- Identify potential problems before they turn into major breakdowns.
- Clean and lubricate components to reduce wear and tear.
- Check for safety issues like gas leaks or carbon monoxide production.
- Optimize your system's performance for efficiency and longevity.
Furthermore, enrolling in one of our flexible maintenance plans offers benefits like priority service, discounts on repairs, and no after-hours fees for plan members, making proactive care both easy and economical. While emergencies can sometimes occur despite best efforts, regular maintenance significantly reduces the likelihood and ensures your heating system runs reliably through the coldest Iowa winters.
Your Partner for Reliable Heating in Grimes
When the chill of an Iowa winter descends upon Grimes, a functional and efficient heating system isn't just a luxury—it's a critical component of your home's safety and comfort. We understand the unique challenges that homeowners in Grimes face, from sudden temperature drops to the need for dependable warmth around the clock. That's why we are dedicated to being your trusted partner for all your heating needs, especially when an emergency strikes.
Our commitment to honest assessments, dependable service, and flexible maintenance plans sets us apart. We believe in providing solutions that not only fix the immediate problem but also contribute to the long-term health and efficiency of your heating system. With our unique approach of crediting maintenance fees towards new equipment and offering no after-hours fees for plan members, we strive to make home comfort accessible and worry-free.
Whether you're facing a heating emergency in the dead of night or simply looking to prevent future breakdowns with routine maintenance, our team of professional technicians is ready to serve you. We're here to ensure your home remains a warm, safe, and comfortable haven, no matter what the Grimes weather brings.
For reliable heating repair and to experience the True Comfort difference, don't hesitate to contact us for reliable heating repair in Grimes, IA. We're always here to help.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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