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Facing a Furnace Emergency in Cumming, IA?
When winter strikes Iowa, a broken furnace isn't just an inconvenience—it's a serious problem for your home's comfort and safety. If you're experiencing a heating outage, finding reliable 24 hour furnace service in cumming, ia quickly is crucial. True Comfort Heating, Cooling and Plumbing understands the urgency when your home goes cold during freezing temperatures. Our goal is to restore warmth and peace of mind as swiftly as possible, ensuring your family stays safe and comfortable through the harshest weather.
Immediate Steps for a Furnace Breakdown:
If your furnace stops working, here’s what you can do right away:
- Check your thermostat: Make sure it's set to "Heat" and the temperature is higher than your current room temperature.
- Inspect circuit breakers: Look for a tripped breaker that might control your furnace. Reset it if needed.
- Verify the furnace switch: Ensure the power switch, usually near the furnace, is in the "On" position.
- Clear vents: Make sure all heating vents are open and not blocked by furniture or rugs.
- Contact True Comfort: If these checks don't fix the issue, it’s time to call the experts.
Learn more about our full range of HVAC services or contact us for immediate assistance.
Don't wait—get your furnace service scheduled today!
Is It a Real Emergency? Signs Your Furnace Needs Immediate Repair
Imagine this: it's the middle of a freezing Cumming, IA winter night, and your furnace suddenly stops working. Your home goes from cozy to chilly in what feels like minutes. This isn't just uncomfortable; it can be a serious safety concern. Knowing the signs that indicate your furnace needs immediate, professional attention is key to preventing bigger issues and ensuring your family's well-being.
One of the most obvious signs is a complete heating loss. If your furnace simply won't turn on, or it's blowing cold air, especially when outside temperatures are low, it's definitely an emergency. Subfreezing winter nights require immediate action to prevent pipes from freezing and to maintain a safe indoor temperature.
Beyond a complete breakdown, there are other critical indicators that warrant emergency 24 hour furnace service in cumming, ia. Any gas smells should trigger an immediate response. If you detect the distinct odor of natural gas, evacuate your home immediately and call emergency services from a safe location. This is a life-safety situation that cannot wait. Similarly, if you suspect carbon monoxide leaks—a colorless, odorless gas—it's imperative to act quickly to protect your family. Strange, pungent, or burning odors coming from your vents can also signal serious electrical problems or malfunctioning components within your furnace, which could pose a fire hazard.
Other red flags include unusual sounds like banging, screeching, grinding, or rattling. These noises often indicate mechanical failure, such as a loose component, a failing motor, or an issue with the blower. While they might start as minor annoyances, these sounds can quickly escalate into a complete system breakdown if left unaddressed.
Water puddles around your furnace can point to a leak in the condensate line, which, if ignored, can lead to water damage or even mold growth. Inconsistent airflow or "hot and cold pockets" in your home suggests your furnace isn't distributing heat effectively, potentially due to issues with the blower, ductwork, or even the furnace itself struggling to keep up.
Finally, if your thermostat isn't responding properly or your furnace is frequently cycling (turning on and off more often than usual), it's a sign of inefficiency and potential underlying problems. Frequent cycling means your furnace is working harder than it should, leading to increased wear and tear, higher energy bills, and a shorter lifespan for your unit. For these and other critical signs, knowing when to call us for HVAC repair is essential.
Common Problems Requiring 24 hour furnace service in cumming, ia
When your furnace acts up, it often gives you clues. Here are some common problems that frequently require immediate attention from our team:
- Strange Noises: A furnace should operate relatively quietly. If you hear loud banging, screeching, grinding, or rattling, it could be anything from a loose belt to a failing motor or a foreign object lodged in the blower. These sounds are not just irritating; they are indicators of mechanical stress that can lead to total system failure.
- Burning Odors: While a slight burning smell when you first turn on your furnace for the season is normal (dust burning off the heat exchanger), persistent or strong burning odors are a cause for concern. This could indicate overheating electrical components, a clogged filter, or even a gas leak. If the smell is strong or metallic, it's time to call us.
- Frequent Cycling (Short Cycling): Your furnace should complete a full heating cycle, warming your home to the set temperature, then turning off. If it's turning on and off repeatedly in short bursts, it's "short cycling." This can be caused by an oversized unit, a clogged filter, a faulty thermostat, or even a problem with the flame sensor. Short cycling wastes energy and puts undue stress on your system.
- Thermostat Malfunction: If your thermostat isn't accurately reading the temperature, isn't sending signals to your furnace, or the display is blank, your furnace won't know when to turn on or off. A faulty thermostat can make it seem like your furnace is broken when the issue is actually with the control unit.
- Pilot Light Issues (for older gas furnaces): If your pilot light frequently goes out, or won't stay lit, your furnace won't be able to ignite the main burner. This can be caused by a dirty pilot opening, a faulty thermocouple, or a draft. While some homeowners can relight a pilot light, persistent issues warrant professional inspection to ensure safety.
What to Check Before You Call
We understand that when your furnace stops working, especially on a cold holiday or weekend in Cumming, IA, your first instinct is often to panic. But before you pick up the phone for emergency service, there are a few quick checks you can perform that might resolve the issue or provide valuable information to our technicians. These simple steps can save you time and help us diagnose the problem more efficiently:
- Thermostat Settings: Double-check that your thermostat is set to "Heat" and that the desired temperature is at least a few degrees higher than the current room temperature. Sometimes, a simple adjustment is all that's needed.
- Circuit Breaker: Head to your electrical panel and look for the circuit breaker labeled for your furnace. It might be tripped (usually halfway between "On" and "Off"). Reset it by flipping it completely to "Off" and then back to "On."
- Furnace Power Switch: Many furnaces have a dedicated power switch located on or near the unit, often resembling a light switch. Ensure it's in the "On" position. It's not uncommon for this to be accidentally switched off.
- Air Filter Check: A severely clogged air filter can restrict airflow, causing your furnace to overheat and shut down. Check your filter and replace it if it's dirty. A clean filter can sometimes resolve heating issues.
- Blocked Vents: Walk around your home and ensure all heating vents are open and not obstructed by furniture, rugs, or drapes. Blocked vents can disrupt airflow and cause your furnace to struggle.
If you've gone through these checks and your furnace is still not cooperating, don't hesitate to reach out. We're here to help, day or night, to get your heat back on.
What to Expect from Professional 24 Hour Furnace Service in Cumming, IA
When you're facing a furnace emergency in Cumming, IA, you need more than just a repair; you need reassurance and expertise. That's exactly what we provide with our professional 24 hour furnace service in cumming, ia. From the moment you contact us, our process is designed to be as smooth and efficient as possible, ensuring your home's comfort is restored quickly and safely.
You can expect a rapid response from our team. We staff our phones 24 hours a day, 7 days a week, so you'll always speak with a live person who can understand your situation and dispatch the nearest available technician. We know that heating and air conditioning problems don't adhere to a 9-to-5 schedule, especially during Iowa's unpredictable winters. Our priority protocols ensure that life-safety and no-heat situations are addressed with urgency.
Our technicians are not just skilled; they are highly trained and experienced. They arrive in fully equipped service vehicles, carrying a wide range of common replacement parts. This means they can often perform repairs on the spot, saving you valuable time and hassle. Upon arrival, your technician will conduct a thorough safety assessment of your furnace and the surrounding area. This is a critical first step to ensure there are no immediate hazards.
Next, they'll perform a detailed diagnostic process to pinpoint the exact cause of the problem. Our experts use their extensive knowledge and specialized tools to accurately identify issues, whether it's a faulty component, an electrical problem, or something more complex. Once the diagnosis is complete, they will clearly explain the problem, outline the available repair options, and provide you with an honest assessment. Our goal is to empower you with information so you can make the best decision for your home and budget. After your approval, they'll efficiently complete the repairs, ensuring your furnace is functioning properly and safely. We verify proper operation before considering the job done. For reliable furnace solutions, explore our dedicated furnace repair cumming, ia services.
Finding a Reputable Provider for 24 hour furnace service in cumming, ia
When your furnace fails in the dead of winter, choosing the right service provider for 24 hour furnace service in cumming, ia can make all the difference. You need a company you can trust, one that combines expertise with reliability and genuine care for your comfort. Here's what to look for when seeking a reputable partner:
First and foremost, look for genuine 24/7 availability. Many companies claim emergency service, but you want one that truly offers it, meaning live phone support at any hour, not just an answering machine. We ensure you can always reach a person who understands your urgent needs.
Local expertise is incredibly valuable. A company familiar with the specific climate challenges of Cumming, IA, and the surrounding areas in Iowa, will have a better understanding of common local issues and the best solutions. Our team is deeply rooted in these communities, giving us an advantage in providing custom and effective service.
A reputable company will employ certified and experienced technicians. Our professionals are not only highly trained but also committed to ongoing education, ensuring they are up-to-date with the latest heating technologies and repair techniques. They arrive in fully equipped service vehicles, which means they often have the necessary parts on hand to complete repairs quickly, minimizing your downtime.
Finally, consider the company's reputation. Look for positive customer reviews and testimonials that speak to their promptness, professionalism, and effective problem-solving, even during off-hours. A company that stands behind its work and prioritizes customer satisfaction is one you can rely on. For more helpful information on finding emergency services, check out our emergency furnace service des moines tips.
Questions to Ask Your Technician Upon Arrival
When a technician arrives at your Cumming, IA home for emergency furnace service, it's natural to have questions. Don't hesitate to ask them! A reputable technician will be happy to explain their findings and the proposed solutions. Here are some key questions you should consider asking:
- "What is the exact problem with my furnace?" Ask for a clear, understandable explanation of the diagnosis. Our technicians will break down complex issues into simple terms so you know precisely what's wrong.
- "What are my repair options, and what are the pros and cons of each?" Sometimes there's more than one way to fix a problem. A good technician will present alternatives, if available, and discuss the implications of each, including longevity and efficiency.
- "What is the estimated timeline for this repair?" Knowing how long the repair will take helps you plan, especially during cold weather.
- "Do you have the necessary parts on hand, or will you need to order them?" This impacts the repair timeline. Our fully stocked service vehicles often mean immediate repairs, but sometimes specialized parts are needed.
- "Will you perform a system safety check after the repair?" Ensuring your furnace operates safely post-repair is crucial, particularly for gas furnaces.
- "What can I do to prevent this problem from happening again?" A knowledgeable technician will offer valuable prevention advice and maintenance tips custom to your specific furnace and home.
- "Are there any warranties on the parts or labor for this repair?" Understanding the guarantees on the work performed gives you peace of mind.
Asking these questions helps ensure transparency, builds trust, and allows you to be an informed homeowner throughout the repair process.
How to Prevent Future Furnace Emergencies
While we're always here for emergency 24 hour furnace service in cumming, ia, our ultimate goal is to help you avoid those urgent, middle-of-the-night calls altogether! The best defense against unexpected furnace breakdowns is proactive care, primarily through regular maintenance. Think of it like regular oil changes for your car—it keeps everything running smoothly and prevents costly surprises down the road.
Annual maintenance is the cornerstone of a reliable heating system. We recommend scheduling a comprehensive furnace tune-up every fall, before the cold weather truly sets in. During this vital service, our technicians perform a series of crucial tasks:
- Thorough System Cleaning: Dust and debris can accumulate inside your furnace, reducing efficiency and potentially causing components to fail. We carefully clean essential parts, including the burner, heat exchanger, and blower motor.
- Lubricating Moving Parts: Friction is the enemy of mechanical components. We lubricate all moving parts to ensure smooth operation, reduce wear and tear, and prevent premature failure.
- Tightening Electrical Connections: Loose electrical connections can lead to intermittent power, system malfunctions, and even fire hazards. Our technicians inspect and tighten all wiring for safe and consistent operation.
- Safety Control Inspection: We carefully check all safety controls, including the thermostat, pilot light (if applicable), and limit switches, to ensure they are functioning correctly and will protect your home from potential hazards.
- Airflow and Combustion Analysis: We assess your furnace's airflow and combustion process to ensure it's operating efficiently and safely, detecting any issues that could lead to poor performance or carbon monoxide production.
Beyond professional tune-ups, there are simple steps you can take:
- Replace your air filter regularly: A clogged filter restricts airflow, forcing your furnace to work harder and increasing the risk of breakdown. We recommend changing it every 1-3 months, especially during peak heating season or if you have pets.
- Seal drafts: Cold air leaks around windows and doors make your furnace work harder. Sealing these drafts improves efficiency and reduces strain on your system.
- Use a programmable thermostat: This allows you to set lower temperatures when you're away or asleep, saving energy and giving your furnace a break.
Following these preventative measures can significantly extend the life of your furnace, improve its energy efficiency, and drastically reduce the likelihood of needing emergency repairs. For more details on maintaining your system, check out our HVAC tune up cumming, ia page.
The Benefits of a Maintenance Plan
While annual tune-ups are crucial, enrolling in a dedicated maintenance plan takes preventative care to the next level. Our flexible maintenance plans are designed to give you ultimate peace of mind and maximize your furnace's performance throughout the year.
One of the most significant advantages of a maintenance plan is priority service. When an emergency does strike, plan members often receive expedited response times, ensuring you're at the top of the list for urgent repairs, even during the busiest times. This is invaluable when facing a no-heat situation in freezing Iowa temperatures.
Maintenance plans are specifically designed to help in avoiding breakdowns. Regular, professional checks catch small issues before they escalate into major, costly problems. Our technicians can identify worn parts, clean critical components, and make necessary adjustments that prevent your system from failing unexpectedly. This proactive approach saves you from the discomfort and expense of emergency repairs.
Beyond preventing emergencies, a well-maintained furnace delivers improved efficiency. Clean, properly adjusted systems don't have to work as hard to heat your home, which translates directly into lower energy bills. You'll notice the difference in your monthly statements. This also contributes to an extended system lifespan. Furnaces that receive regular care last longer, delaying the need for expensive replacements. A furnace can work efficiently for a maximum of 15 years if serviced regularly, but a poorly maintained one may not last more than ten years.
Perhaps the greatest benefit of all is the peace of mind that comes with knowing your heating system is in expert hands. You won't have to worry about unexpected failures or scrambling to find a technician during a cold snap. Our maintenance plans also offer unique benefits, such as crediting your maintenance fees towards new equipment should you decide to upgrade in the future. Plus, for our plan members, we provide no after-hours fees, ensuring that emergency service, regardless of the time, won't come with additional surcharges. This commitment to customer satisfaction and long-term value is what sets us apart. For more insights into maintaining your heating system, refer to our 24h heating repair cumming, ia tips.
Your Partner for a Warm and Safe Home
Living in Cumming, IA, means experiencing the full spectrum of Iowa's weather, and when it comes to winter, a reliable furnace isn't a luxury—it's a necessity. We understand the unique Iowa climate challenges—from hot, humid summers to long, freezing winters—and how they impact your heating system. Our commitment is to ensure your home remains a warm, safe haven, no matter what the weather outside brings.
We know that furnace breakdowns rarely happen at convenient times. They often occur on a holiday or weekend, when you're trying to relax or spend time with family. That's why our 24 hour furnace service in cumming, ia is available around the clock, every day of the year. You can count on us to be there when you need us most, providing the dependable service you deserve. We pride ourselves on providing honest assessments and ensuring your comfort and safety are our top priorities.
While we can't discuss specific costs, we can assure you that several factors influence the overall service. These include the complexity of the repair, the specific parts required, and the labor involved. However, for our valued maintenance plan members, we eliminate one common concern: no after-hours fees. This means you get the same fair and transparent service, whether it's midday or the middle of the night.
At True Comfort, we're not just about fixing furnaces; we're about building lasting relationships with our community. We are committed to providing expert HVAC and plumbing services across Cumming, IA, and the broader Des Moines area, including towns like Altoona, Ames, Ankeny, Bondurant, Carlisle, Clive, Grimes, Indianola, Johnston, Mitchellville, Norwalk, Pleasant Hill, Runnells, Urbandale, Waukee, and West Des Moines. Our reputation is built on trust, quality workmanship, and a genuine desire to keep your home comfortable and efficient.
Don't let a furnace breakdown leave you in the cold. When you need expert, reliable, and swift heating solutions, trust the team that puts your comfort first.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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