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Why Furnace Maintenance Matters for West Des Moines Homeowners
Furnace maintenance in west des moines, ia is your best defense against winter breakdowns, high energy bills, and safety hazards. West Des Moines winters are long and cold, and your furnace works harder here than in many other parts of the country. When temperatures drop below freezing and stay there for weeks, you need a heating system you can count on. Regular maintenance keeps your furnace running safely and efficiently, helps you avoid costly emergency repairs, and extends the life of your equipment.
Quick Answer: What Does Furnace Maintenance Include?
- Safety checks: Carbon monoxide screening, heat exchanger inspection, and gas line verification
- Cleaning and adjustments: Burner cleaning, blower inspection, filter replacement, and thermostat calibration
- Performance optimization: Airflow testing, electrical connection tightening, and combustion analysis
- Recommended frequency: Annual professional tune-up every fall before heating season begins
If you need broader HVAC care, explore our HVAC Service West Des Moines, IA page, or schedule your tune-up directly at Furnace Maintenance West Des Moines, IA.
Most homeowners in West Des Moines face wide temperature swings, extended heating seasons, and harsh winter conditions that put extra stress on furnace components. Without regular maintenance, filters clog faster, parts wear out sooner, and safety risks increase. A well-maintained furnace operates more efficiently, uses less energy, and keeps your family safe from carbon monoxide leaks and other hazards. The good news is that simple annual maintenance catches small problems before they turn into expensive repairs or dangerous situations.
Why Annual Furnace Maintenance is Essential in West Des Moines
Imagine the biting cold of a West Des Moines winter night, and suddenly, your furnace decides to quit. Not a pleasant thought, right? This scenario, unfortunately, is a real possibility without regular furnace maintenance. For homeowners in West Des Moines, annual furnace maintenance isn't just a suggestion; it's a crucial part of protecting your home, your family, and your wallet.
Regular maintenance is the key to getting the most life and efficiency out of your heating system. We've seen how a well-maintained furnace can significantly reduce the frequency of breakdowns, helping you avoid those inconvenient and often costly emergency repairs. Our experts can examine your system, ensuring everything runs as it should, which can proactively prevent expensive fixes down the line. It's like a regular check-up for your car; you want to catch small issues before they become major problems.
Furthermore, many furnace manufacturers require documented annual maintenance to keep your warranties valid. A maintenance plan that provides written service records helps protect your warranty coverage, giving you peace of mind should a major component ever fail. Skipping these annual checks could inadvertently void your warranty, leaving you responsible for the full cost of repairs that would otherwise be covered. Investing in routine maintenance helps prevent premature wear and tear, extending the life of your furnace and saving you from costly replacements. Systems that receive regular tune-ups can outlast poorly maintained ones by five years or more!
For comprehensive care beyond just your furnace, we also offer HVAC Service West Des Moines, IA, ensuring all your heating and cooling needs are met.
Why the West Des Moines Climate Demands Regular Furnace Maintenance
The climate in West Des Moines plays a significant role in how much your furnace works and, consequently, how often it needs maintenance. Our Midwestern continental climate is characterized by wide temperature swings and extended heating seasons. This means your furnace runs more hours each year, filters clog faster, and components experience greater wear and tear compared to milder climates.
When brutal Midwestern winters bear down on West Des Moines, your furnace is put to the test. The extreme cold, often accompanied by strong wind gusts, places immense stress on your heating system. This constant demand increases component stress and can lead to more rapid deterioration of parts. Iowa's wind gusts, for instance, can cause negative air pressure fluctuations, which could lead to hazardous backdrafting if your furnace isn't properly maintained and vented.
Moreover, the dry winter air in West Des Moines can lead to respiratory discomfort if furnaces aren't properly humidified, and it can also contribute to static electricity and even damage to wooden furniture. West Des Moines's long, cold winters truly make a furnace one of the most important items in a home, and its reliable performance is crucial for sustaining a cozy indoor retreat. This demanding environment makes regular, professional furnace maintenance in West Des Moines, IA not just beneficial, but absolutely essential.
The Critical Role of Maintenance for Safety and Efficiency
Beyond extending your furnace's lifespan and preventing costly breakdowns, regular maintenance plays a critical role in ensuring the safety and efficiency of your heating system. A furnace that isn't properly maintained can pose serious risks to your household, including the silent danger of carbon monoxide (CO) leaks.
Carbon monoxide is a hazardous byproduct of gas combustion, and cracks or corrosion in your furnace's heat exchanger can allow this colorless, odorless gas to escape into your home. During a tune-up, our technicians perform crucial safety checks, including carbon monoxide screening and thorough heat exchanger inspections, to minimize these risks. We also verify proper venting and combustion to prevent backdrafting and CO buildup, ensuring your system operates safely.
From an efficiency standpoint, a well-maintained furnace operates more efficiently, consuming less energy and significantly reducing your utility bills. Scheduled tune-ups ensure that critical components like burners are clean, airflow is optimal, and the system is calibrated correctly. This means your furnace doesn’t have to work as hard to heat your home, leading to less wasted energy and lower monthly costs. Regular tune-ups also play a crucial role in keeping allergens off your system, ensuring it operates at maximum performance throughout the coldest months of the year, contributing to consistent home comfort.
A properly sized and maintained HVAC system is vital for energy savings and reducing wear and tear. Just as we emphasize regular care for your heating system, don't forget the importance of maintaining your cooling system. Explore our AC Maintenance West Des Moines, IA page for comprehensive cooling care.
What's Included in Professional Furnace Maintenance in West Des Moines, IA?
When you schedule professional furnace maintenance in West Des Moines, IA with us, you're investing in a comprehensive tune-up designed to optimize your system's performance, improve safety, and extend its lifespan. Our skilled technicians follow a multi-point inspection process that carefully analyzes every component of your furnace. This isn't just a quick glance; it's a detailed examination, cleaning, and calibration of your entire heating system.
During a typical maintenance visit, we ensure that every critical part is functioning correctly and efficiently. This proactive approach allows us to catch small issues before they escalate into major problems, saving you from inconvenient breakdowns and expensive repairs. Our goal is to make sure your furnace is ready to face the demands of West Des Moines's challenging winter weather, providing you with reliable warmth and peace of mind.
For a deeper dive into what our professional service entails, check out our Furnace Service West Des Moines, IA page.
A Professional Furnace Tune-Up Checklist
Our comprehensive furnace maintenance checklist includes, but is not limited to, the following crucial tasks:
- Inspect Heat Exchanger for Cracks or Corrosion: This is a critical safety check to prevent carbon monoxide leaks.
- Clean and Adjust Burners: Ensures proper ignition and efficient fuel combustion.
- Check and Clean Blower Components: Inspect the blower motor and wheel for deterioration or dust accumulation and clean essential system components to ensure optimal airflow.
- Test Safety Controls and Switches: Verify that all safety devices, including high-temperature and pressure switches and fan sequencers, are functioning correctly to prevent hazardous situations.
- Inspect and Tighten Electrical Connections: Loose connections can cause electrical issues and reduce efficiency.
- Check Thermostat Calibration: Ensures accurate temperature readings and proper cycling control for consistent heating.
- Inspect Flue and Venting System: Verifies proper exhaust of combustion gases and prevents backdrafting.
- Lubricate Moving Parts: Reduces friction and wear, extending the lifespan of components.
- Clean Flame Sensor: A dirty flame sensor can cause intermittent furnace operation.
- Combustion Analysis: Analyzes gas burn to ensure efficient and safe operation.
- Inspect Gas Line and Regulator: Checks for leaks and proper pressure.
- Check Condensate and Drain: Ensures proper drainage in high-efficiency units.
- Measure and Adjust Gas Pressure: Optimizes fuel efficiency and performance.
- Verify Airflow: Ensures there are no issues affecting operation or comfort.
- Inspect Coil, Burner, and Blower: Thorough examination of these internal parts.
- Test Electronic Controls: Checks the functionality of the furnace's brain.
By carefully going through each of these points, we ensure your furnace is running at its safest and most efficient, keeping your home warm and your energy bills manageable.
Homeowner Tips: DIY Care and Recognizing Warning Signs
While professional furnace maintenance in West Des Moines, IA is indispensable, there are several simple tasks homeowners can perform between visits to keep their system running smoothly. Proactive monitoring and basic DIY care can help maintain efficiency and alert you to potential problems before they become critical.
DIY Furnace Maintenance in West Des Moines, IA: Simple Steps for Homeowners
Between our annual professional tune-ups, you can contribute significantly to your furnace's health with these easy steps:
- Replacing Furnace Filters: This is perhaps the most important DIY task. Clogged filters reduce airflow, decrease efficiency, and put strain on your system. We recommend checking disposable filters monthly during winter and replacing them every 1-3 months, especially in homes with pets, high dust levels, or ongoing renovations.
- Keeping Vents and Registers Clear: Ensure that furniture, rugs, or other obstructions aren't blocking supply registers or return air vents. Proper airflow is crucial for your furnace's efficiency and your home's comfort.
- Checking Thermostat Batteries: If your thermostat is battery-powered, replace the batteries at least annually, typically at the start of the heating season, to prevent unexpected system shutdowns.
- Keeping Outdoor Unit Clear of Debris: If you have a high-efficiency furnace with outdoor intake/exhaust piping, make sure it's clear of snow, ice, leaves, and other debris. Blockages can cause your furnace to shut down.
- Vacuum Supply Registers: Occasionally vacuum dust and pet hair from your supply registers to improve airflow and indoor air quality.
These simple maintenance tasks can make a big difference in your furnace's performance and longevity.
Signs Your Furnace Needs Professional Attention
Even with diligent DIY care, your furnace might eventually show signs that it needs professional attention. Don't ignore these warning signals, as they often indicate an underlying issue that could worsen without intervention.
Look out for:
- Unusual Noises: Banging, squealing, grinding, rattling, or whistling sounds can indicate a mechanical problem, a loose belt, or a failing motor.
- Strange Odors: A burning smell could mean dust on the heat exchanger. A persistent metallic or electrical smell, however, could signal overheating components. If you smell gas, follow the emergency procedure below immediately.
- Yellow Pilot Light: For furnaces with a pilot light, it should always be blue. A yellow or flickering pilot light can indicate incomplete combustion, which could produce carbon monoxide.
- Frequent Cycling: If your furnace turns on and off more frequently than usual, it could be short-cycling due to a faulty thermostat, clogged filter, or an oversized unit.
- Weak Airflow: If you notice weak or inconsistent airflow from your vents, it might be due to a clogged filter, a problem with the blower, or ductwork issues.
- Rising Energy Bills: An unexplained spike in your heating bills without a corresponding change in usage often points to an inefficient furnace struggling to keep up.
- Thermostat Issues: If your thermostat isn't responding properly or the temperature in your home doesn't match the thermostat setting, it could be a thermostat malfunction or a furnace issue.
If you observe any of these signs, it's time to call us for Furnace Repair West Des Moines, IA. Addressing these issues promptly can prevent them from turning into more serious, and more expensive, problems.
What to Do If You Smell Gas
This is an urgent safety warning. If you ever smell gas during furnace operation or maintenance, take immediate action:
- Evacuate Immediately: Get everyone, including pets, out of the house right away.
- Do NOT Use Electronics or Light Switches: Do not turn lights on or off, use cell phones inside the house, or operate any electrical devices. A spark could ignite the gas.
- Call Your Utility Company from a Safe Distance: Once you are safely away from the house, call your gas utility company and emergency services (911) to report the leak.
- Do NOT Re-enter Your Home: Do not go back inside until emergency personnel have deemed it safe.
Your safety is our top priority. After the gas leak has been resolved by the authorities, we can then inspect your furnace for any damage and perform necessary repairs.
Frequently Asked Questions about Furnace Tune-Ups
We understand that you might have questions about furnace maintenance in West Des Moines, IA. Here are some of the most common inquiries we receive:
How often should I schedule furnace maintenance?
We strongly recommend scheduling annual professional furnace maintenance. The ideal time for a tune-up is in the fall, before the heavy winter use begins. This ensures your system is in peak condition to handle the intense cold of a West Des Moines winter. For homes with high-use furnaces or older systems, an additional mid-season check might be beneficial to maintain optimal efficiency and reliability throughout the coldest months. Even if your furnace is used infrequently, annual maintenance is still strongly recommended to prevent issues from dust buildup, moisture accumulation, and component seizing that can occur during dormancy.
As for filter replacement, it's recommended every 1-3 months during the peak heating season. Factors like pets, allergies, and home renovations may necessitate more frequent changes.
Can maintenance really lower my heating bills?
Absolutely! One of the most significant benefits of regular furnace maintenance is its positive impact on your energy bills. A well-maintained furnace operates more efficiently, consuming less energy to heat your home. When we clean burners, restore proper airflow, and tune combustion, your system doesn’t have to fight as hard to maintain your desired temperature. This reduced strain means less wasted energy and, consequently, lower fuel consumption compared to neglected systems. Many homeowners see a noticeable reduction in their monthly heating costs after a professional tune-up.
What happens if a problem is found during a tune-up?
If our technician identifies a potential issue or a necessary repair during your furnace tune-up, they will document their findings thoroughly. They will then explain the problem to you in clear, understandable terms, outlining the repair options and providing transparent recommendations. Our goal is to address small issues early, preventing them from escalating into major breakdowns that could leave you without heat in the middle of winter. For any necessary fixes, our team is ready to provide expert HVAC Repair West Des Moines, IA. If you are a member of one of our maintenance plans, any applicable diagnostic credits or member discounts will be applied towards the recommended repairs or even towards a replacement if necessary. Preventive maintenance can reduce breakdown frequency and help you get maximum life from older equipment, while membership perks can lower repair costs and provide smoother replacement planning if needed.
Conclusion: Ensure Your Comfort and Peace of Mind This Winter
As we've explored, regular furnace maintenance in West Des Moines, IA is far more than just a routine chore; it's an essential investment in the comfort, safety, and longevity of your home's heating system. From navigating the harsh West Des Moines winters to protecting your family from potential hazards like carbon monoxide, a well-maintained furnace is a cornerstone of a happy home. We've seen how annual tune-ups can extend your furnace's lifespan, reduce emergency repair risks, keep energy bills in check, and ensure your manufacturer's warranty remains valid.
At True Comfort, we are dedicated to ensuring your complete home comfort. We offer honest assessments, dependable service, and flexible maintenance plans designed to make furnace care easy and affordable. We even uniquely credit maintenance fees towards new equipment and provide no after-hours fees for our plan members, reflecting our commitment to your peace of mind.
Don't let the unpredictable Iowa weather catch you off guard. Take the first step toward a worry-free winter by scheduling your furnace maintenance in West Des Moines today. Our team is proud to serve homeowners across West Des Moines, IA and surrounding communities, ensuring your home remains a warm, safe, and comfortable haven all season long.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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