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Your Guide to Staying Warm in Windsor Heights
Furnace service in Windsor Heights, IA becomes absolutely essential when Iowa's cold winters hit and your heating system starts showing signs of trouble. Whether you're dealing with strange noises, uneven heating, or a furnace that won't start on a freezing morning, understanding your service options helps you make fast, informed decisions to restore warmth and safety to your home.
When your furnace fails during a Windsor Heights winter, the consequences go beyond discomfort. Frozen pipes and unsafe indoor temperatures become real risks. The long, cold Iowa winters put heavy demands on home heating systems, making regular maintenance and prompt repairs critical for both safety and efficiency. A well-maintained furnace not only keeps your family comfortable but also runs more efficiently, improving performance and extending the life of your equipment.
For comprehensive heating solutions, explore our full range of HVAC services. If you need immediate help, request furnace service in Windsor Heights today.
This guide walks you through recognizing furnace problems early, understanding the repair process, deciding between repair and replacement, and maintaining your system to prevent future emergencies. You'll learn what to expect from professional service, how to spot warning signs before they become significant breakdowns, and practical steps to keep your furnace running reliably through every Iowa winter.
Recognizing When Your Furnace Needs Repair in Windsor Heights
Imagine waking up on a frosty Windsor Heights morning, ready for a warm start, only to find your furnace has decided to take a vacation. Not ideal, right? Our homes in Windsor Heights rely heavily on efficient heating systems to combat those brutal Iowa winters. Recognizing the early signs that your furnace needs attention can save you from a complete breakdown, potential frozen pipes, and a lot of headaches.
Keep an ear, nose, and eye out for these common indicators that it might be time to call in the experts for Heating Repair Windsor Heights, IA:
- Strange Furnace Noises: Is your furnace sounding less like a gentle hum and more like a haunted house? Banging, whistling, squealing, or rattling sounds can point to loose components, a failing motor, or airflow issues.
- Unusual Smells: While a faint burning smell when you first turn on the furnace for the season is normal (dust burning off), persistent or strong odors are not. A metallic or electrical smell could indicate an overheating component, while a sulfur or rotten egg smell could signal a dangerous gas leak. If you detect gas, turn off your furnace immediately, evacuate, and call for emergency service.
- Inconsistent Heating: Are some rooms toasty while others remain chilly? Uneven heating often suggests ductwork problems, a clogged filter, or issues with your furnace's blower.
- Decreased Efficiency: If your furnace seems to be working harder or running longer than usual to maintain the same temperature, it may be losing efficiency.
- Short Cycling: This means your furnace turns on, heats up quickly, and then shuts off before completing a full heating cycle. It's like your furnace is running a sprint instead of a marathon, leading to increased wear and tear.
- Yellow Pilot Light: For older furnaces with a pilot light, it should always be a strong blue flame. A yellow or flickering pilot light can indicate incomplete combustion, which can produce carbon monoxide – a colorless, odorless, and dangerous gas.
Common Warning Signs Your Furnace is Failing
Sometimes, your furnace gives you more explicit warnings. Beyond the subtle signs, be on the lookout for these more direct indicators of a failing system:
- Furnace Error Codes: Many modern furnaces have diagnostic panels that display error codes when something is amiss. These codes can help us quickly identify the problem.
- Thermostat Malfunctions: If your thermostat isn't accurately reading the temperature, or if your furnace isn't responding to its commands, the problem could be with the thermostat itself or the communication between it and the furnace.
- Poor Indoor Air Quality: An aging or malfunctioning furnace can contribute to excessive dust, dryness, or even mold spores circulating in your home.
- Water Pooling Near Unit: Any water around your furnace is a red flag. This could be due to a clogged condensate drain line (common in high-efficiency furnaces) or another leak within the system.
- System Won't Turn On: This is the most obvious sign, and usually the most urgent. If your furnace refuses to start, it could be anything from a tripped circuit breaker to a major component failure.
When these issues arise, don't hesitate to reach out for professional HVAC Repair Windsor Heights, IA. Addressing them promptly can prevent minor issues from escalating into major, significant repairs.
The Benefits of Prompt Furnace Repair in an Iowa Winter
Ignoring furnace problems in Windsor Heights is like ignoring a leaky roof during a thunderstorm – it's just asking for bigger trouble. Prompt furnace repair offers a multitude of benefits, especially when our Iowa winters are at their coldest:
- Restored Comfort and Safety: The primary benefit is getting your home back to a comfortable and safe temperature. No one wants to shiver through a winter night!
- Improved System Efficiency: A malfunctioning furnace often works harder and consumes more energy to heat your home. Timely repairs can restore its efficiency and optimal performance.
- Prevention of Major Breakdowns: A small problem left unaddressed can quickly become a major breakdown. Fixing issues early can prevent the need for more extensive, significant repairs down the line.
- Protection Against Carbon Monoxide Risks: As we mentioned, a yellow pilot light or combustion issues can lead to dangerous carbon monoxide leaks. Prompt repair ensures your system is operating safely, protecting your family.
- Peace of Mind: Knowing your heating system is reliable and safe allows you to relax and enjoy the winter season without constant worry.
For all your heating and cooling needs, we're here to provide comprehensive HVAC Service Windsor Heights, IA.
The Professional Furnace Service in Windsor Heights, IA Process
When your furnace acts up, getting professional help is key. Our approach to furnace service in Windsor Heights, IA is thorough, ensuring we accurately diagnose and effectively repair your heating system. We believe in getting it right the first time, so you can enjoy reliable warmth all winter long.
Our process typically involves a systematic approach to identify the root cause of the problem. This includes:
- Thorough Diagnostic Process: We start with a comprehensive inspection of your furnace, checking all major components, electrical connections, and safety features. Modern furnaces often display diagnostic codes, which can help us narrow down potential failures quickly.
- Combustion Analysis: For gas-fired furnaces, we perform a combustion analysis to ensure the system is burning fuel efficiently and safely. This test measures the composition of flue gases.
- Carbon Monoxide Testing: Safety is paramount. We always conduct carbon monoxide (CO) tests to confirm that your furnace is not producing dangerous levels of this odorless gas.
- Common Furnace Parts: We're equipped to handle a wide range of typical furnace repair tasks and parts replacement, including:
- Ignitor Replacement: This component is responsible for lighting the gas burners. If it's worn out, your furnace won't ignite.
- Flame Sensor Service: This safety device detects if the pilot light or ignitor has successfully lit the burner. A dirty or faulty flame sensor can cause your furnace to shut down prematurely.
- Blower Motor Repair: The blower motor pushes heated air through your home's ductwork. Issues here can lead to weak airflow or no heat at all.
- Gas Valve Issues: Problems with the gas valve can prevent fuel from reaching the burners.
- Control Board Replacement: The "brain" of your furnace, the control board manages all operations.
- Pressure Switches and Limit Switches: These safety devices monitor air pressure and temperature, preventing the furnace from overheating or operating unsafely.
What to Expect During a Diagnostic Visit
When our certified technicians arrive at your Windsor Heights home for a diagnostic visit, you can expect a professional and transparent experience. Our team of certified HVAC professionals brings expertise, efficiency, and a customer-centric approach to each project. Whether you’re looking to install a new system, maintain an existing one, or require immediate repairs, True Comfort Heating, Cooling and Plumbing is here to ensure your comfort.
Here's a breakdown of what typically happens:
- Systematic Inspection: We'll conduct a thorough inspection of your furnace and related HVAC components. This isn't just a quick glance; we carefully check electrical connections, gas lines, safety controls, and overall system operation.
- Identifying the Root Cause: Our goal is to pinpoint the exact problem, not just treat the symptoms. We use state-of-the-art diagnostic tools to accurately evaluate your system.
- Clear Explanation of Findings: We believe in clear communication. We'll explain what we found in plain language, without confusing jargon, and answer any questions you might have. We'll even show you what we're talking about, if possible!
- Discussion of Repair Options: We'll present you with all viable repair options, discussing the pros and cons of each. We'll outline short-term vs. long-term solutions to help you make an informed decision for your home's comfort.
- Information on Parts and Labor Warranties: A reputable repair comes with peace of mind. We'll provide you with detailed information on the warranties covering both the replacement parts and our labor, ensuring you know exactly what to expect.
Options for Emergency and Same-Day Furnace Service in Windsor Heights, IA
We understand that furnace breakdowns don't always happen during business hours. That's why we offer options for emergency and same-day furnace service in Windsor Heights, IA.
- 24/7 Availability for Emergencies: When your heat goes out on a sub-zero night, you can't wait. We have emergency crews available around the clock to respond to your urgent heating needs.
- Prioritizing No-Heat Situations: During extreme cold, or if there are safety concerns, we prioritize "no-heat" emergencies to ensure your family's well-being and prevent issues like frozen pipes.
- Rapid Response Times: Our goal is to get to your home quickly to diagnose and address the problem. Our technicians are often on-site within hours during critical situations.
- Restoring Heat Quickly During Cold Snaps: Our experienced technicians work efficiently to restore your heat as soon as possible, minimizing discomfort and potential damage to your home. We even have space heaters we can lend out for extended repair times, ensuring you're never left in the cold.
Repair or Replace? Making the Right Choice for Your Furnace
One of the most common questions we hear during furnace service calls in Windsor Heights is: "Should I repair it, or is it time for a new one?" It's a critical decision that balances short-term fixes with long-term efficiency and reliability.
Most furnaces in Windsor Heights, IA, last 15-20 years with proper maintenance. However, many can work properly for 15 to 30 years. When considering a furnace replacement in Windsor Heights, IA, we often recommend high-efficiency condensing furnaces with 90%+ AFUE (Annual Fuel Utilization Efficiency) ratings. These models provide excellent energy performance for our Iowa homes.
Here's a quick guide to help you weigh your options:
| Factor | Repair is a Smart Choice | Replacement is a Smart Choice |
|---|---|---|
| Age of Furnace | Under 15 years old | Over 15-20 years old |
| Repair Frequency | First major repair or infrequent, minor issues | Frequent repairs (especially in the last 2 years) |
| Energy Efficiency | System is still relatively efficient (80%+ AFUE) | Low efficiency (e.g., old 60% AFUE furnace) |
| Safety Concerns | No major safety issues (e.g., no cracked heat exchanger) | Cracked heat exchanger, persistent carbon monoxide issues |
| Comfort Needs | Satisfied with current heating performance | Desire for improved comfort, quieter operation, better air quality |
When Furnace Repair is the Smart Choice
Repairing your furnace can be a practical solution in several scenarios, especially for your HVAC replacement in Windsor Heights, IA needs:
- Furnace is Under 15 Years Old: If your furnace is still relatively young, a repair is often the best course of action. It likely has many years of reliable service left.
- First Major Repair: If this is the first significant issue your furnace has encountered, it's a good indication that a repair will get it back on track for continued performance.
- Isolated Part Failure: When the problem is localized to a single, repairable component (like an ignitor or flame sensor), a repair makes more sense than replacing the entire system.
- System Has Been Well-Maintained: A furnace that has received regular professional tune-ups throughout its life is more likely to benefit from a repair, as its other components are likely in good condition.
Signs It’s Time for a Furnace Replacement
Sometimes, a repair is just a temporary fix for a bigger problem. Knowing when to choose a new furnace installation in Windsor Heights, IA can improve reliability and comfort in the long run.
- Frequent Repairs: If you're calling for repairs every winter, it's a clear sign your furnace is becoming less reliable and may be reaching the end of its lifespan.
- Age Over 15-20 Years: While some furnaces can last longer, efficiency often drops significantly after 15-20 years. Older units are more prone to breakdowns and less efficient than newer models.
- Cracked Heat Exchanger: This is a serious safety concern. A cracked heat exchanger can allow carbon monoxide to leak into your home. This type of damage often necessitates replacement for safety reasons.
- Declining Efficiency Despite Repairs: If your furnace continues to struggle to operate efficiently even after repairs, it may be time for a more modern, energy-efficient unit.
- Desire for Higher Efficiency: If you're looking to improve your home's energy performance, upgrading to a high-efficiency model can provide improved comfort and operation.
Proactive Care: Furnace Maintenance and System Improvements
We all know the saying, "An ounce of prevention is worth a pound of cure." This couldn't be truer for your furnace, especially here in Windsor Heights. Proactive care is the secret weapon against unexpected breakdowns and ensures your furnace is ready to tackle whatever Iowa winter throws its way.
Here are some practical maintenance tips that Windsor Heights residents can follow to reduce the need for emergency furnace repairs:
DIY Maintenance Tips:
- Regular Filter Replacement: This is arguably the most important and easiest maintenance task. We recommend replacing disposable filters every 1-3 months during the heating season. A clean filter improves airflow, efficiency, and indoor air quality.
- Keeping Vents and Returns Clear: Ensure that all heating vents and cold air returns are free from furniture, rugs, or anything else that could obstruct airflow. This helps your system distribute heat effectively.
- Checking Thermostat Settings: Make sure your thermostat batteries are fresh and the settings are appropriate for your comfort and energy-efficiency goals. Consider programming it to lower temperatures when you're away or asleep.
- Ensure Outdoor Vents and Intake are Free of Debris or Snow Buildup: For high-efficiency furnaces, it's crucial that the PVC exhaust and intake pipes outside your home are clear, especially after snowfalls.
Benefits of Professional Tune-Ups: While DIY maintenance is helpful, annual professional tune-ups are essential. Our HVAC Tune-Up Windsor Heights, IA service includes:
- Preventing Unexpected Breakdowns: Technicians can spot potential issues before they become major failures.
- Extending Equipment Lifespan: Regular maintenance helps your furnace run smoothly, reducing wear and tear. Most furnaces last 15-20 years with proper maintenance.
- Ensuring Peak Energy Efficiency: A well-tuned furnace uses less energy to heat your home, helping it run at its best.
- Maintaining Safety: Professional checks include combustion analysis and carbon monoxide testing, ensuring your furnace operates safely.
Enhancing Your Home's Comfort and Air Quality
Beyond basic furnace maintenance, there are several ways to improve your overall home comfort and indoor air quality in Windsor Heights:
- Professional Ductwork Installation: Leaky or poorly designed ductwork can lead to significant heat loss and uneven temperatures. Professional installation or sealing of existing ducts ensures efficient heat distribution.
- Smart Thermostat Upgrades: Upgrading to a smart thermostat gives you more control over your heating, often allowing you to manage it remotely, optimize schedules, and track energy usage for optimized performance.
- Whole-Home Humidifiers: Iowa winters can be incredibly dry. A whole-home humidifier adds moisture to the air, making lower temperatures feel more comfortable, preventing static electricity, and alleviating dry skin or respiratory issues.
- Air Purification Systems: If indoor air quality is a concern, especially for those with allergies or asthma, whole-house air purifiers can significantly reduce airborne allergens, dust, and germs.
- Water Softener in Windsor Heights, IA: While not directly furnace-related, issues with hard water in Central Iowa can affect other home systems. Installing a Water Softener Windsor Heights, IA can prevent scale buildup in water heaters and other appliances, extending their lifespan and improving efficiency.
The Value of a Professional Maintenance Plan
We highly recommend enrolling in a professional maintenance plan. These plans are designed to keep your HVAC system in top condition year-round, offering numerous benefits:
- Preventing Unexpected Breakdowns: Regular, scheduled tune-ups catch minor issues before they turn into major, significant problems.
- Extending Equipment Lifespan: Consistent professional care helps your furnace last longer, protecting your home's heating system.
- Ensuring Peak Energy Efficiency: Well-maintained systems run more efficiently, helping you get the best performance from your furnace.
- Gaining Priority Service: As a plan member, you often receive priority scheduling for repairs, which is invaluable during peak seasons or emergency situations.
- Unique True Comfort Benefits: Our flexible maintenance plans are designed with our customers in mind, offering unique benefits and peace of mind. We are committed to providing professional, friendly, and competent service, communicating clearly about your system's condition and performing the maintenance needed to keep it running smoothly.
Frequently Asked Questions About Furnace Service
We often get questions from Windsor Heights homeowners about their furnace service. Here are some of the most common ones we hear:
How long does a typical furnace repair take?
Most common furnace repairs, such as replacing an ignitor, flame sensor, or a clogged filter, can often be completed in 1-3 hours on-site. However, more complex issues, like a control board replacement, or situations requiring special-order parts, can extend the timeline. We'll always provide an estimated timeframe during our diagnostic visit.
Do technicians check for carbon monoxide during repairs?
Yes, absolutely. When working on any gas-fired furnace, a combustion analysis and carbon monoxide (CO) check are standard safety procedures. We ensure your system is operating safely and not producing dangerous levels of CO, protecting your home and family.
What kind of warranty should I expect for furnace repairs?
Reputable service providers, like us, typically offer a warranty that covers both the replacement parts and the labor for a specified period. This warranty gives you peace of mind, knowing that the quality of the repair is guaranteed. Always ask for written warranty terms that specify the coverage and duration. Manufacturer warranties on parts typically range from 5-10 years.
Your Partner for Reliable Warmth in Windsor Heights
When it comes to keeping your home warm and comfortable through the long, cold Iowa winters, you need a partner you can trust. Our local expertise means we understand the unique heating challenges faced by homes in Windsor Heights, IA. We are committed to providing reliable, year-round comfort with dependable service that you can count on.
At True Comfort Heating, Cooling and Plumbing, our customer-focused approach means we're dedicated to honest assessments, clear communication, and getting the job done right. From routine maintenance to emergency repairs and new installations, we're here to ensure your furnace operates efficiently and safely.
Don't let a faulty furnace leave you in the cold. Contact us for expert furnace service in Windsor Heights, IA today and experience the True Comfort difference!
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Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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