Guide
Why a Reliable Furnace Matters During Johnston Winters
When your furnace repair in johnston, ia becomes urgent, you need answers fast. Here's what you should know right away:
Quick Help for Furnace Problems:
- Local emergency repair services are available 24/7 in Johnston, IA
- Common warning signs include strange noises, no heat, yellow pilot light, or rising energy bills
- Professional technicians diagnose the issue first, then provide a clear explanation of your options before any work begins
- Most repairs can be completed the same day if parts are available
- Annual maintenance prevents 63% of furnace breakdowns
Winter in Johnston, IA doesn't mess around. When temperatures drop below freezing, a working furnace isn't just about comfort—it's about safety. Your family depends on consistent heat to stay healthy and secure through Iowa's harsh winter months. A furnace that quits in the middle of a January cold snap can turn your home from cozy refuge to uncomfortable—even dangerous—in just hours.
Whether your system is making odd sounds, blowing cold air, or not turning on at all, professional furnace repair brings warmth and peace of mind back to your home quickly. Learn more about comprehensive heating repair services or schedule your repair service now.
Common Furnace Problems and Warning Signs
When the chill sets in, the last thing any Johnston homeowner wants is a malfunctioning furnace. Recognizing the early signs of trouble can save you from a complete breakdown and costly emergency repairs. We understand that your furnace is not just about keeping warm; it's a necessity for the health and safety of your household. Ignoring these warning signs can lead to bigger problems down the line, so let's explore what to look out for.
One of the most obvious indicators that something is amiss is the presence of strange noises. Furnaces are designed to operate relatively quietly, so if you start hearing banging, screeching, rattling, or whistling sounds, it's often a cry for help. A banging noise might signal issues with the blower motor or ductwork, while a screeching sound could point to a failing fan motor bearing. Rattling can indicate loose panels or components. These sounds should never be ignored.
Similarly, unusual smells emanating from your furnace or vents are a red flag. A burning smell, especially when the furnace first kicks on for the season, can sometimes be normal as dust burns off. However, if the smell persists, it could indicate an electrical problem or even a cracked heat exchanger, which can be dangerous. A sulfur or rotten egg smell could signal a gas leak, requiring immediate attention.
Another common sign of a struggling furnace is a sudden and unexplained increase in energy bills. If your furnace is working harder to maintain the desired temperature, it will consume more fuel, leading to higher costs. This often indicates a decrease in efficiency due to a lack of maintenance or a failing component.
Frequent cycling, where your furnace turns on and off more often than usual, is also a concern. This "short cycling" can be caused by a variety of issues, including an oversized furnace, a clogged air filter, or a malfunctioning thermostat. It puts unnecessary strain on your system and reduces its lifespan.
Finally, if you notice uneven heating throughout your home, with some rooms feeling warm and others remaining cold, or if the overall air quality seems to have deteriorated, your furnace might be struggling. Cold spots can be due to ductwork issues or a furnace that isn't distributing heat effectively. Poor air quality, such as excessive dust or dryness, can also be linked to an inefficient or improperly maintained heating system.
Telltale Signs Your Furnace Needs Professional Attention
Beyond the general warning signs, certain issues demand immediate professional attention for your furnace repair in Johnston, IA. When your furnace stops producing heat altogether, or only provides insufficient heat, it's an emergency. This could be due to a faulty igniter, a problem with the gas supply, or a completely failed component.
A yellow pilot light is another critical indicator. A healthy pilot light should be blue. A yellow or orange flame suggests incomplete combustion, which can produce carbon monoxide—a colorless, odorless, and highly toxic gas. If you see a yellow pilot light, shut off your furnace and call for service immediately.
Thermostat malfunctions can also mimic furnace problems. If your thermostat isn't accurately reading the temperature or sending the correct signals to your furnace, your system won't operate as it should. We can diagnose whether the issue lies with your thermostat or the furnace itself.
Lastly, if you notice water pooling around the base of your furnace, it could indicate a clogged condensate drain line, especially common in high-efficiency models. While this might seem minor, it can lead to water damage and other operational issues if not addressed promptly. For any of these critical issues, don't hesitate to seek professional help. More info about Heating Repair Johnston, IA.
Frequent Furnace Issues Encountered in Johnston Homes
In Johnston, IA, like many places with cold winters, we frequently encounter a few common furnace problems. Understanding these can help you recognize when to call the experts for furnace repair in Johnston, IA.
One of the most common culprits is clogged air filters. A dirty filter restricts airflow, forcing your furnace to work harder, which reduces efficiency and can lead to overheating or even system shutdown. It's a simple fix, but often overlooked.
Ignition control problems are another frequent issue. Modern furnaces use electronic ignitions or pilot lights to start the burner. If these components fail, your furnace won't be able to ignite, leaving you without heat. This can be due to wear and tear, or sometimes even a draft extinguishing a pilot light.
A failing blower motor can prevent heated air from being distributed throughout your home. If you hear unusual noises from the blower or feel weak airflow from your vents, the motor might be struggling. A complete motor failure means no air circulation at all.
Perhaps one of the most serious problems is a cracked heat exchanger. The heat exchanger separates the combustion gases from the breathable air in your home. A crack can allow dangerous gases, like carbon monoxide, to leak into your living space. This is a critical safety concern that often necessitates furnace replacement rather than repair.
Finally, malfunctioning thermostats are surprisingly common. Sometimes the issue isn't with the furnace at all, but with the device controlling it. Loose wiring, dead batteries, or internal component failure in the thermostat can lead to heating inconsistencies or complete system shutdown. Our technicians are adept at diagnosing whether the problem is with your furnace or its control system. For any of these complex issues, rely on our expertise. More info about HVAC Repair Johnston, IA.
The Professional Furnace Repair Process in Johnston, IA
When your furnace acts up, it can be a stressful time. That's why we strive to make the furnace repair in Johnston, IA process as smooth and transparent as possible. Our goal is to quickly diagnose the problem, explain your options clearly, and get your heating system back up and running efficiently.
When you call us for service, you can expect a professional, courteous technician to arrive promptly. We understand that a lack of heat is often an emergency, especially during Johnston's cold winters, which is why we offer emergency services and strive for 24/7 availability for urgent situations.
Our diagnostic process is thorough. We don't just guess; we use our expertise and specialized tools to pinpoint the exact cause of the problem. Once the issue is identified, we'll explain it to you in simple terms, discuss the necessary repairs, and provide transparent information before any work begins. We believe in being upfront, so you know exactly what to expect. After the repair is complete, we perform comprehensive system testing to ensure everything is working perfectly and safely before we leave.
What to Expect During a Service Call
When one of our skilled technicians arrives at your home for a furnace repair in Johnston, IA service call, here's a step-by-step breakdown of what you can anticipate:
- Initial Inspection: Our technician will start by listening to your concerns and performing a visual inspection of your furnace and the surrounding area. They'll check for obvious issues like tripped breakers, clogged filters, or visible damage.
- Thorough System Diagnosis: Using their expertise and diagnostic equipment, they will systematically test your furnace's components. This might involve checking electrical connections, testing the thermostat, examining the igniter or pilot light, inspecting the blower motor, and looking for issues within the heat exchanger or gas lines. Our goal is to accurately identify the root cause of the problem.
- Clear Explanation of the Issue: Once the diagnosis is complete, our technician will clearly explain what's wrong with your furnace. We'll outline the necessary repairs, discuss your options, and answer any questions you may have. We want you to feel fully informed and confident in the plan forward.
- Efficient Repair Work: With your approval, our technician will proceed with the repair. Our trucks are well-stocked with common furnace parts, allowing us to complete most repairs on the spot. We work efficiently and carefully, treating your home with respect and ensuring a clean workspace.
- Final System Test: After the repair is finished, we don't just pack up and leave. We'll thoroughly test your furnace to ensure it's operating correctly, safely, and efficiently. We'll check the airflow, temperature output, and overall system performance to guarantee your comfort.
Our commitment is to provide you with dependable service and an honest assessment every time. More info about HVAC Services Johnston, IA.
Common Furnace Types and Their Repair Needs
Homes in Johnston, IA use various types of furnaces, and understanding these differences is key to effective furnace repair in Johnston, IA. Each type has its own operational characteristics and common repair needs.
- Gas Furnaces: These are the most common type in our area, using natural gas or propane to generate heat. They are known for their powerful heating capacity and relatively low operating costs. Common repair needs for gas furnaces often involve the igniter, gas valve, flame sensor, or heat exchanger. Issues with the gas supply or ventilation can also arise. Safety is paramount with gas furnaces, so any gas leaks or carbon monoxide concerns require immediate professional attention.
- Electric Furnaces: Electric furnaces use electric heating elements to warm the air. They are often found in homes where natural gas isn't readily available or in smaller systems. While they don't carry the risk of gas leaks, their repair needs typically revolve around electrical components like heating coils, sequencers, and circuit breakers. They can be less efficient than gas models in very cold climates, leading to higher electricity bills if they struggle.
- Heat Pumps: While not strictly furnaces, heat pumps provide both heating and cooling by transferring heat. In winter, they extract heat from the outside air (even cold air) and transfer it indoors. For very cold days, they often have a supplemental electric resistance heating coil. Repair needs for heat pumps can involve the compressor, refrigerant lines, outdoor fan motor, or reversing valve. Their dual function means they are used year-round, which can lead to more frequent wear and tear. More info about Mini-Split Heat Pumps Johnston, IA.
- Boilers: Less common in newer homes but still present in older Johnston properties, boilers heat water to create steam or hot water that circulates through radiators or radiant floor systems. Their repair needs are distinct, often involving issues with the circulating pump, pressure relief valve, igniter, or expansion tank. They provide a very consistent, even heat, but their systems are complex.
How repair needs differ by system is significant. For instance, a gas furnace repair technician needs expertise in gas lines and combustion safety, while an electric furnace technician focuses more on electrical circuits. Heat pump repairs require knowledge of refrigerant cycles, and boiler repairs deal with hydronic systems. Our technicians are trained and experienced across all these types, ensuring they can handle the specific demands of your heating system.
Finding a Reliable Local HVAC Partner
When your furnace needs attention, choosing the right partner for furnace repair in Johnston, IA is crucial. You want someone you can trust, who understands the unique challenges of our local climate, and who will provide dependable, honest service.
The importance of local expertise cannot be overstated. A local company is familiar with the types of homes in Johnston, the common issues that arise with our specific weather patterns, and the local building codes. This familiarity often translates to faster, more accurate diagnoses and repairs.
Choosing a reputable company means looking beyond a quick search. It involves checking reviews, verifying their experience, and ensuring they stand behind their work with satisfaction guarantees. We believe in building long-term relationships with our customers, ensuring your comfort and peace of mind season after season.
How to Choose a Reputable Furnace Repair Company
Finding a trustworthy company for your furnace repair in Johnston, IA can feel daunting, but a few key steps can guide you:
- Look for Experience: Longevity in the business often signals reliability and a deep understanding of HVAC systems. Companies with decades of experience have seen it all and know how to handle diverse issues.
- Read Online Reviews: Customer testimonials and online ratings on platforms like Google can offer invaluable insights into a company's service quality, professionalism, and responsiveness. Look for consistent positive feedback.
- Ask for Local Recommendations: Talk to your neighbors, friends, and family in Johnston. Personal recommendations are powerful indicators of trustworthy service.
- Confirm They Offer Emergency Services: Furnace breakdowns don't always happen during business hours. A reputable company should offer 24/7 emergency services, especially crucial during our harsh Iowa winters.
- Inquire About Guarantees: A company confident in its work will offer guarantees on its repairs and services. This provides you with peace of mind that the job will be done right.
- Ensure Transparency: They should provide clear explanations of the issues and your options before starting any work.
By asking these key questions and doing your research, you can feel confident in your choice of HVAC partner.
The Advantages of Choosing a Local Johnston Service
Opting for a local service for your furnace repair in Johnston, IA offers distinct advantages that national chains simply can't match:
- Faster Response Times: When your furnace goes out in the middle of winter, every minute counts. A local company can dispatch technicians to your Johnston home much quicker, often within hours, minimizing your discomfort and potential damage.
- Familiarity with Local Homes: Local technicians are intimately familiar with the types of homes, heating systems, and common issues specific to the Johnston area. This local knowledge helps them diagnose problems more efficiently and accurately.
- Community Accountability: Local businesses thrive on their reputation within the community. They are more invested in providing excellent service because their livelihood depends on positive word-of-mouth and repeat customers right here in Johnston.
- Personalized Customer Service: You're not just another number. Local companies often provide a more personalized touch, building relationships with their customers and understanding their specific needs over time.
- Supporting Local Business: Choosing a local service means you're investing directly back into the Johnston economy, helping our community grow and prosper.
We are proud to be part of the Johnston community and are committed to providing our neighbors with the highest quality heating services.
Proactive Care: Furnace Maintenance and Replacement
When it comes to your home's heating system, an ounce of prevention is truly worth a pound of cure. We firmly believe in the power of proactive care over reactive repairs, especially for your furnace repair in Johnston, IA. Regular maintenance and timely decisions about replacement can save you significant stress and discomfort in the long run.
Consider this compelling statistic: 63% of furnace repairs can be prevented by scheduling regular maintenance. This means that a simple annual tune-up could help you avoid nearly two-thirds of potential breakdowns. Our goal is to help you catch small issues before they evolve into significant, major repairs.
Furthermore, every furnace has a lifespan. The average lifespan of a furnace is 15 to 20 years. As your system approaches this age, the balance between repairing and replacing shifts significantly. Investing in long-term solutions, whether through diligent maintenance or a strategic replacement, ensures your home remains a comfortable haven through every Johnston winter.
Preventative Maintenance to Avoid Major Repairs
Preventative maintenance is the secret weapon against unexpected breakdowns and inefficient operation for your furnace repair in Johnston, IA. Here are our top tips:
- Regularly Changing Filters: This is perhaps the simplest yet most effective maintenance task you can do. A clogged air filter restricts airflow, making your furnace work harder and reducing its efficiency. We recommend checking your filter monthly and changing it every 1-3 months, or more frequently if you have pets or allergies.
- Keeping Vents Clear: Ensure that all air vents and returns in your home are unobstructed by furniture, rugs, or drapes. Blocked vents can disrupt proper airflow and lead to uneven heating.
- Scheduling Annual Tune-Ups: This is where professional expertise comes in. An annual tune-up by a qualified technician is crucial. During this service, we will:
- Inspect the unit thoroughly, checking all parts for wear and tear.
- Clean vital components, including the burner and heat exchanger.
- Test controls and safety mechanisms to ensure they are working properly.
- Lubricate moving parts to reduce friction and extend component life.
- Check for any potential gas leaks or carbon monoxide issues.
- Evaluate the overall system performance and efficiency.
These professional inspection benefits include improved energy efficiency, extended furnace lifespan, improved safety, better indoor air quality, and the peace of mind that comes from knowing your system is ready for winter. Regular maintenance can literally keep your furnace in great shape and prevent additional repair calls. More info about HVAC Tune-Up Johnston, IA.
Deciding Between Repair and Replacement for your furnace repair in Johnston, IA
The "repair or replace" dilemma is a common one for homeowners facing furnace repair in Johnston, IA. It's a decision that weighs an immediate fix against a long-term investment in reliability. Here are the key factors we consider:
- Age of the Furnace: As mentioned, the average furnace lasts 15 to 20 years. If your furnace is nearing or has surpassed this age, and a major component fails, replacement is often the more sensible long-term solution. Furnaces older than 15 years are generally considered past their prime.
- Frequency and Nature of Repairs: If your furnace requires frequent repairs, or if the repairs are for critical components like the heat exchanger or control module, the need for ongoing service can become a significant burden. Investing in a new furnace can save you from a cycle of continuous repairs.
- Energy Efficiency (AFUE Rating): Older furnaces are significantly less efficient than modern models. The Annual Fuel Utilization Efficiency (AFUE) rating indicates how much fuel is converted into heat. A new ENERGY STAR® rated furnace can boast AFUE ratings of 90% or higher, compared to 60-70% for older units. This improved efficiency leads to lower energy consumption over time.
- Safety Concerns: If a repair involves a cracked heat exchanger or other issues that compromise the safety of your home (such as potential carbon monoxide leaks), replacement is often the safest and most recommended option. Your family's safety is our highest priority.
- Long-Term Reliability: A new furnace comes with a fresh warranty and the promise of years of reliable, trouble-free operation. This peace of mind is a significant factor, especially when facing Johnston's cold winters.
While repairing minor issues is often practical, if your unit is old, constantly breaking down, or poses safety risks, it's probably better to consider a replacement. We can provide a comprehensive assessment to help you make the best decision for your home. More info about Furnace Installation Johnston, IA Guide.
Conclusion: Restoring Warmth and Comfort to Your Johnston Home
When the temperatures drop and winter truly sets in, a reliable furnace is more than just an appliance; it's the heart of your home's comfort and safety. For homeowners in Johnston, IA, ensuring your heating system is in top condition is paramount. We've explored the common signs of trouble, the professional repair process, the importance of choosing a local, reputable partner, and the benefits of proactive maintenance versus reactive repairs.
Our commitment to your comfort means providing honest assessments and dependable service for every furnace repair in Johnston, IA. We understand the urgency of a "heat's out" situation and strive to bring warmth and peace of mind back to your home quickly and efficiently. Don't let a malfunctioning furnace leave you in the cold.
We are dedicated to ensuring your home remains a cozy sanctuary through every season. Trust us to deliver the expertise and care your heating system deserves. Schedule your Furnace Repair Johnston, IA service today and experience the true comfort of a perfectly heated home.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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