Guide
Why Indoor Air Quality Matters for Des Moines Homeowners
Duct cleaning des moines services help improve the air you breathe every day in your home. The air inside your house can be 2 to 3 times more polluted than outdoor air, and your HVAC system’s ductwork plays a major role in circulating whatever’s trapped inside those ducts throughout your living spaces.
Quick Answer for Des Moines Duct Cleaning:
- Recommended frequency: Every 3-5 years for most homes
- Key benefits: Better air quality, reduced allergens, improved HVAC efficiency
- Signs you need cleaning: Visible dust from vents, musty odors, increased allergy symptoms
- Professional process: Video inspection, powerful vacuum systems, thorough component cleaning
- Look for: NADCA-certified companies with local reputation and transparent pricing
Most Des Moines residents spend 60% to 90% of their time indoors, making the quality of your home’s air crucial for your family’s health and comfort. Your ductwork can harbor dust, pollen, pet dander, mold spores, and other contaminants that get circulated every time your heating or cooling system runs.
Two out of three indoor air quality problems involve the HVAC system, and one out of six people with allergies suffer because of fungi and bacteria living in air duct systems. Children and elderly family members are especially vulnerable to poor indoor air quality.
When your ducts are clean, your HVAC system works more efficiently, your energy bills stay lower, and your family breathes easier. When they’re dirty, you’re essentially spreading whatever’s accumulated in those hidden passages throughout your entire home.
The Core Benefits of Duct Cleaning for Des Moines Residents
Think about it this way: your home’s ductwork is like the circulatory system of your house. Just as clean blood keeps your body healthy, clean air ducts keep your home’s environment fresh and comfortable. When you invest in professional duct cleaning Des Moines services, you’re not just checking off a maintenance task – you’re making a real difference in how your family lives and breathes every single day.
The benefits of clean ducts go way beyond what you might expect. We’re talking about improved health for your family, serious allergy relief, better HVAC efficiency, genuine energy savings, and even odor removal that makes your whole house smell fresher. It’s pretty amazing what a thorough cleaning can accomplish. If you want to dive deeper into this topic, check out Why Duct Cleaning Matters for Your Home.
Improve Your Home’s Indoor Air Quality and Health
Here’s something that might surprise you: your air ducts can collect an incredible variety of unwanted guests over the years. We’re talking about dust mites, mold spores, pet dander, pollen, bacteria, and even fungi that love to set up camp in your ductwork. Every time your heating or cooling system runs, these contaminants get blown throughout your home.
Professional duct cleaning removes these hidden troublemakers, which means you and your family can breathe easier – literally. If anyone in your household deals with allergies, asthma, or unexplained respiratory issues, clean ducts often provide noticeable relief. Kids and elderly family members especially benefit from cleaner indoor air.
The contaminant removal process is thorough, targeting everything from everyday dust to more serious concerns like bacteria and fungi that can affect your family’s health. When you eliminate these reduced allergens from your air circulation system, you’re creating a healthier environment for everyone under your roof. This is exactly why respiratory health improves so dramatically after a professional cleaning. We’ve seen this same impact in neighboring communities too – learn more about how Duct Cleaning Matters IAQ in Bondurant.
Boost HVAC System Performance and Reduce Costs
Now let’s talk about your wallet and your comfort system. When dust and debris build up in your ducts, it’s like trying to breathe through a stuffy nose – everything has to work harder. Your HVAC system faces the same challenge when dealing with restricted airflow.
Clean ducts mean unrestricted airflow, which allows your heating and cooling system to do its job without breaking a sweat. This reduced system strain translates directly into lower energy consumption and smaller utility bills. Some homeowners see their energy costs drop by 25% to 40% when their HVAC systems can operate efficiently again.
But the benefits don’t stop at monthly savings. When your system doesn’t have to work overtime to push air through clogged ducts, you’re looking at an extended HVAC lifespan. That expensive furnace or air conditioner will serve your family longer when it’s not constantly fighting against dirty ductwork.
Think of it as preventive care for your home’s most important systems. Just like regular oil changes keep your car running smoothly, regular duct cleaning Des Moines services keep your HVAC system running at peak performance. And when you need other HVAC services, we’re here to help with comprehensive HVAC Services in Des Moines, IA.
Is It Time for a Cleaning? Key Signs and Recommended Frequency
Your home has a way of telling you when it needs attention, and your ductwork is no exception. After years of helping Des Moines families breathe easier, we’ve become pretty good at reading these subtle (and sometimes not-so-subtle) signals that your duct cleaning des moines service is overdue.
Think of it like your car telling you it needs an oil change – except instead of a dashboard light, your home uses dust, odors, and stuffy air to get your attention. Maybe you’ve noticed more sneezing fits lately, or that musty smell when the heat kicks on. Perhaps you just finished a bathroom remodel and suspect all that drywall dust didn’t just magically disappear.
The good news? Once you know what to look for, these signs become pretty obvious. For a comprehensive breakdown, take a look at our guide on the Top Signs You Need Duct Cleaning.
Common Indicators Your Ducts Need Attention
Persistent dust after cleaning is often the first clue homeowners notice. You know the feeling – you spend Saturday morning dusting every surface, only to find a fine layer of dust has magically reappeared by Tuesday. When your ducts are dirty, they’re basically operating as a dust distribution system throughout your home.
Unexplained allergy flare-ups can be particularly frustrating. If family members are suddenly dealing with more sneezing, congestion, or headaches at home (but feel fine when they’re out), your ducts might be circulating allergens. One out of six people with allergies suffer specifically because of fungi and bacteria living in air duct systems.
Visible mold growth on vents is a red flag that demands immediate attention. If you can see mold around your supply or return registers, there’s likely more growing inside the ductwork where you can’t see it. Mold spores love the dark, sometimes damp environment that dirty ducts can provide.
Musty smells from the HVAC system are another clear indicator. That stale, funky odor when your furnace or air conditioner starts up? It’s often mold, mildew, or bacterial growth sending their calling card throughout your home every time the system runs.
Evidence of rodent or insect infestation around vents means your ducts have become an unwelcome highway system for pests. Droppings, nests, or actual critters near your vents indicate it’s time for professional intervention – and probably some deep cleaning.
Uneven airflow throughout your home can signal blockages in your ductwork. If your bedroom is always freezing while the living room feels like a sauna, accumulated debris might be restricting air to certain areas.
How Often to Schedule Duct Cleaning in Des Moines
Most Des Moines homes benefit from professional duct cleaning des moines services every 3 to 5 years. This timeframe allows for normal dust and debris accumulation without letting things get out of hand. Think of it as regular maintenance, like changing your car’s oil or cleaning your gutters.
But life isn’t always “normal,” and some situations call for more frequent attention. Homes with pets often need cleaning every 2-3 years, especially if you have heavy shedders. Pet hair and dander have a way of finding every nook and cranny in your ductwork.
Smokers in the house create additional challenges, as tobacco residues build up in ducts and create that sticky film that traps other particles. The result? More frequent cleaning needs and persistent odors.
Post-remodel cleaning is almost always necessary after significant construction or renovation work. Drywall dust, sawdust, and other construction debris can settle throughout your entire duct system. Even if contractors were careful, microscopic particles find their way everywhere.
If anyone in your household deals with severe allergies, asthma, or respiratory conditions, you might want to consider cleaning every 2-3 years to maintain the cleanest possible indoor air environment.
Moving into a new home is another great time to schedule cleaning. You never know the previous owner’s cleaning habits or whether they had pets, smoking, or other factors that might have impacted air quality.
The key is paying attention to what your home is telling you. While the 3-5 year guideline works well for most families, your specific circumstances and the signs we discussed will help you determine the right schedule for your situation. For more detailed information about maintaining optimal air quality, check out our article on Essential Home Regular Duct Cleaning.
The Professional Duct Cleaning Des Moines Process Explained
When you schedule professional duct cleaning des moines service, you might wonder what actually happens during the appointment. It’s definitely not just someone with a shop vacuum poking around your vents! A proper cleaning is more like performing surgery on your home’s respiratory system – methodical, thorough, and surprisingly high-tech.
The whole process involves specialized equipment that most homeowners have never seen before. We’re talking about powerful vacuum systems, agitation tools that look like they belong in a sci-fi movie, and cameras small enough to snake through your ducts. Every step is designed to tackle your entire ductwork system, including those hard-to-reach places where dust bunnies go to retire. For a detailed breakdown of what’s involved, check out our guide on Steps in Professional Duct Cleaning.
What to Expect from a Thorough Cleaning Service
Your duct cleaning des moines experience should feel professional from start to finish. We begin with an initial assessment where we actually look inside your ducts using a tiny video camera – it’s like giving your ductwork a medical exam. This helps us see exactly what we’re dealing with and spot any problem areas that need extra attention.
Next comes the HEPA-filtered containment setup. Think of this as creating a controlled environment where nothing escapes back into your home. We connect industrial-strength vacuum systems to your ductwork that are so powerful they create negative pressure throughout the entire system. These aren’t your typical household vacuums – they use HEPA filters that trap particles smaller than what your eye can see.
The real action happens during brushing and agitation. While those powerful vacuums are pulling air through your ducts, we use specialized tools to scrub the interior surfaces clean. Some of these tools rotate like giant bottle brushes, while others use compressed air to blast stubborn debris loose. It’s oddly satisfying to watch years of buildup get whisked away.
System component cleaning is where many companies cut corners, but it’s crucial for lasting results. We clean your supply and return vents, all the grills and registers, and most importantly, your air handler unit itself. If we only clean the ducts but leave the air handler dirty, it’s like washing your car but leaving mud on the tires – everything gets dirty again fast.
During our final walk-through, we often use that same video camera to show you the before-and-after results. It’s pretty amazing to see the difference, and many homeowners are shocked at what was lurking in their ductwork. We make sure everything is sealed back up properly and your system is ready to deliver cleaner air throughout your home.
Residential vs. Commercial Duct Cleaning in Des Moines
While the basic goal remains the same – getting your ducts spotless – residential and commercial duct cleaning des moines projects are as different as cleaning a cozy cottage versus a shopping mall.
System scale makes the biggest difference. Your home might have a few hundred feet of ductwork, while a commercial building could have thousands. Commercial systems often serve multiple zones, have more complex layouts, and require industrial-grade equipment that can handle the increased workload.
The equipment needs scale up dramatically for commercial projects. We’re talking about vacuum systems that could probably suck up a small car, longer agitation tools, and sometimes even lifts or scaffolding to reach high or awkward ductwork locations. It’s like comparing a kitchen mixer to an industrial bakery mixer – same concept, totally different scale.
Project complexity becomes a whole different animal with commercial work. We have to coordinate with building managers, work around business schedules, and often clean during nights or weekends to avoid disrupting operations. There are also stricter safety protocols and building codes to follow.
Scheduling differences can be night and day. For your home, we can usually work during normal business hours without much fuss. Commercial projects require careful planning – nobody wants their office building’s HVAC system torn apart during a busy workday. We’ve cleaned everything from small offices to large medical facilities, and each requires its own strategic approach.
Whether we’re working in your cozy Des Moines home or a busy commercial space in Urbandale or West Des Moines, our commitment to thorough, professional cleaning never changes. The tools might get bigger and the timeline longer, but the attention to detail remains exactly the same.
How to Choose a Reputable Duct Cleaning Company in Des Moines
Choosing the right duct cleaning des moines company can feel overwhelming, especially when your family’s health and comfort hang in the balance. You’re essentially inviting strangers into your home to work on one of its most important systems – your HVAC’s respiratory network. The good news? With a little knowledge and the right questions, you can confidently identify a company that truly has your best interests at heart.
Unfortunately, not every company in the duct cleaning des moines market operates with the same level of integrity or expertise. Some might promise unrealistic results, use subpar equipment, or employ high-pressure sales tactics. That’s why doing your homework upfront can save you from headaches, wasted money, and potentially even damage to your HVAC system.
The Environmental Protection Agency offers excellent guidance to help homeowners make informed decisions. Their comprehensive resource on EPA guidance on duct cleaning is worth reviewing before you start your search.
Essential Qualifications and Certifications
When you’re evaluating potential duct cleaning des moines providers, certain credentials should immediately catch your attention. Think of these certifications as your first line of defense against inexperienced or unprofessional companies.
NADCA certification stands as the gold standard in our industry. The National Air Duct Cleaners Association doesn’t hand out certifications lightly – companies and technicians must demonstrate their knowledge of proper cleaning techniques, safety protocols, and industry best practices. When you see NADCA certification, you know you’re dealing with professionals who’ve invested in learning the right way to clean ductwork.
NATE-certified technicians bring another layer of expertise to the table. While NATE (North American Technician Excellence) certification covers broader HVAC knowledge rather than duct cleaning specifically, it shows a company’s commitment to technical excellence. Since your ducts are intimately connected to your heating and cooling system, having technicians who understand the bigger picture is invaluable.
Local reputation often tells the most honest story about a company’s quality. Des Moines is a close-knit community where word travels fast. Companies that have been serving our area for years and maintain positive relationships with their customers have earned that trust through consistent, quality work. Look for testimonials from neighbors and check their standing with the Better Business Bureau.
BBB rating provides an objective measure of how a company handles customer concerns and operates ethically. A strong BBB rating indicates they stand behind their work and resolve any issues professionally.
At True Comfort, we understand that indoor air quality extends beyond just duct cleaning. That’s why we also offer comprehensive solutions like air filtration systems to help you maintain the cleanest possible home environment.
Questions to Ask a Potential Provider
Before you invite anyone into your home for duct cleaning des moines services, arm yourself with the right questions. A reputable company will welcome your inquiries and provide clear, detailed answers. If someone seems evasive or pushy, that’s your cue to keep looking.
“What cleaning methods do you use?” should be your first question. You want to hear about powerful vacuum systems with HEPA filtration combined with agitation tools like rotating brushes or air whips. Be cautious of companies that only mention vacuuming or those pushing unnecessary chemical treatments without clear explanations.
“Can you show me your equipment?” separates the professionals from the pretenders. Legitimate companies use truck-mounted or portable units with serious suction power, specialized brushes designed for ductwork, and video inspection cameras. If their “equipment” looks like something you could rent at a hardware store, keep looking.
“Are your technicians certified, and can you prove it?” Don’t just take their word for it. Ask to see NADCA certifications or NATE credentials. Professional companies are proud of their qualifications and happy to show them off.
“Do you carry insurance, and can you provide proof?” This protects both you and the workers. Accidents can happen, and you want to ensure you’re not liable if something goes wrong during the cleaning process.
“What exactly will you clean?” A thorough job includes all supply and return ducts, registers, grilles, and the air handler components. If they only plan to clean the main trunk lines or just the vents, you’re not getting your money’s worth.
“Can you provide written estimates with detailed scope of work?” Professional companies provide clear, written estimates that outline exactly what they’ll do. This prevents misunderstandings and protects you from surprise charges.
“How long have you been serving the Des Moines area?” Experience in our specific climate and housing types matters. Companies familiar with Iowa homes understand the unique challenges we face, from our humid summers to our harsh winters.
The cheapest option rarely delivers the best value. Focus on finding a company that demonstrates expertise, transparency, and genuine concern for your home’s air quality. Your family’s health and your HVAC system’s longevity are worth investing in quality service.
Take the Next Step Toward a Healthier Des Moines Home
Your journey through this guide has revealed just how much impact professional duct cleaning Des Moines can have on your daily life. It’s pretty amazing when you think about it – something as simple as cleaning your home’s hidden airways can transform your family’s health, slash those energy bills, and help your HVAC system run like a dream for years to come.
Every day, your family deserves to breathe clean, fresh air in the comfort of your own home. When your ducts are harboring dust, allergens, and who-knows-what-else, you’re essentially living with an invisible enemy that’s working against your well-being. But here’s the good news: it doesn’t have to stay that way.
Professional duct cleaning Des Moines creates a healthier living environment where your family can truly thrive. No more wondering why the dust keeps coming back after you’ve just cleaned. No more puzzling over why someone’s allergies seem worse at home than anywhere else. And definitely no more cringing when you open that monthly energy bill.
Beyond the immediate comfort improvements, you’re also protecting one of your home’s most valuable systems. Your HVAC equipment represents a significant investment, and clean ducts help ensure it operates efficiently for its full expected lifespan. Think of it as preventive care – just like regular oil changes keep your car running smoothly.
At True Comfort, we’ve built our reputation on honest assessments and thorough service. We’re not here to sell you something you don’t need, but when your ducts do need attention, we’ll make sure the job gets done right. Our expertise extends far beyond just cleaning – we understand how every component of your HVAC system works together to keep your Des Moines home comfortable year-round.
If you’ve been noticing any of those telltale signs we discussed – the persistent dust, musty odors, or family members sneezing more at home – don’t wait for things to get worse. Your home is trying to tell you something, and we’re here to listen and help.
Ready to find what truly clean air feels like in your home? Let’s work together to create the healthy, comfortable living environment your family deserves.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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