Guide
Why Furnace Maintenance in Des Moines, IA Matters for Your Home
When Des Moines winters arrive with their below-freezing temperatures and unpredictable cold snaps, your home's heating system becomes more than just a convenience—it's essential. Furnace maintenance in Des Moines, IA keeps your system running safely and efficiently through Iowa's coldest months. Without regular care, furnaces experience strain from heavy use, leading to unexpected breakdowns, higher energy bills, and potential safety hazards like carbon monoxide leaks.
Quick Answer: What Does Furnace Maintenance Include?
- Safety inspections of heat exchanger, gas lines, and carbon monoxide levels
- Cleaning and calibration of burners, flame sensors, and blower components
- Filter replacement and airflow optimization
- System testing of ignition, thermostat, and electrical connections
- Performance evaluation to identify worn parts before they fail
For comprehensive guidance on preparing your system for winter, check out our Furnace Maintenance Guide, and when you're ready to schedule service, visit our furnace maintenance page.
Regular maintenance reduces the risk of mid-winter failures by up to 90% and can extend your furnace's lifespan by 5 to 10 years. It also keeps your manufacturer warranty valid, which often requires proof of annual professional service. Most importantly, it protects your family from dangerous issues like cracked heat exchangers that can leak carbon monoxide into your home.
Why Prioritizing Furnace Maintenance in Des Moines, IA is Crucial
Living in Des Moines means experiencing harsh, freezing winters. Our furnaces work incredibly hard, enduring significant strain from heavy seasonal use. This relentless demand makes proactive furnace maintenance in Des Moines, IA not just a recommendation, but a crucial investment in your home's comfort and safety. Without regular attention, furnaces accumulate dust, experience component wear, and lose efficiency, leading to service calls or system failure. Annual maintenance can dramatically reduce the risk of mid-winter breakdowns by up to 90%, ensuring your home remains a warm haven. When we perform maintenance, we're not just fixing problems; we're preventing them.
Improved Safety and Peace of Mind
The safety of your home and family is paramount. Skipping regular furnace maintenance in Des Moines, IA can increase the risk of serious safety hazards, including carbon monoxide (CO) leaks and fire. One of the most critical components we inspect is the heat exchanger. A cracked heat exchanger is a severe concern because it can allow deadly carbon monoxide to leak into your home's air supply. This odorless, colorless gas is extremely dangerous and can be fatal. Our technicians are trained to identify even the smallest cracks, ensuring this vital component is operating safely. Beyond the heat exchanger, we conduct thorough safety inspections, checking gas lines for leaks, verifying proper ventilation, and testing electrical connections to prevent fire hazards. This comprehensive approach provides peace of mind, knowing your heating system is keeping you warm and safe.
Improved Energy Efficiency and Lower Bills
A tangible benefit of consistent furnace maintenance in Des Moines, IA is improved energy efficiency, which translates to lower utility costs. Over time, dirt and wear can accumulate within your furnace, forcing it to work harder and consume more fuel. A professional tune-up addresses these issues by thoroughly cleaning internal components, lubricating moving parts, and calibrating your system. When we clean burners, adjust flame sensors, and optimize airflow, we restore your furnace to its peak operating efficiency. This means it uses less energy to heat your home. Regular furnace tune-ups can lower heating bills by up to 15%. Our HVAC tune-ups in Des Moines are designed to maximize your system's performance, ensuring you get the most warmth for your money.
Extended Furnace Lifespan and Warranty Protection
Your furnace is a significant investment. Regular furnace maintenance in Des Moines, IA is the best way to protect it, extending its lifespan and safeguarding your manufacturer's warranty. Most furnaces last around 15 years, but consistent care can boost that by 5 to 10 years. Routine inspections, cleaning, and adjustments reduce wear and tear. By addressing minor issues before they escalate, we prevent premature component failure and costly breakdowns. Furthermore, many furnace manufacturers require annual professional maintenance to keep your warranty valid. If a major component fails without proof of maintenance, you could be responsible for expensive repairs that would otherwise be covered. We ensure your maintenance records are up-to-date to protect your warranty. For those considering a new system, our Furnace Installation Des Moines team can guide you to the most efficient options.
Better Indoor Air Quality
The air you breathe inside your home is significantly impacted by your furnace's condition. Regular furnace maintenance in Des Moines, IA isn't just about warmth; it's also about promoting a healthier indoor environment. During a tune-up, a crucial step is inspecting and often replacing your furnace's air filter. Dirty filters are a major culprit for poor indoor air quality, as they fail to trap dust, pet dander, pollen, and other allergens. Our technicians ensure your filters are clean and properly installed, or recommend appropriate replacements. We also clean other internal components where dust and debris can accumulate, preventing them from being blown into your living spaces. By keeping your furnace clean and its filtration system optimized, we help reduce allergens and airborne pollutants, leading to cleaner, healthier air.
What to Expect During a Professional Furnace Tune-Up
When you schedule professional furnace maintenance in Des Moines, IA with us, you're not just getting a quick glance at your system. You're investing in a comprehensive inspection and service designed to optimize performance, improve safety, and extend the life of your heating unit. Our technicians arrive equipped with a detailed checklist and the expertise to thoroughly evaluate every aspect of your furnace.
The process typically involves a detailed inspection of all major components, a thorough cleaning to remove accumulated dirt and debris, and precise calibration of various settings. This meticulous approach ensures that your furnace is not only running efficiently but also safely. We aim to pinpoint any potential issues before they can escalate into costly breakdowns, saving you headaches and money down the line. Our Heating Maintenance Services are designed to cover all these critical steps.
The Standard Tune-Up Checklist
Our standard furnace tune-up is a thorough process that leaves no stone unturned. Here’s what we typically include:
- Safety Checks: We carefully inspect the heat exchanger for cracks or corrosion, check gas lines for leaks, and verify proper combustion to prevent carbon monoxide hazards. Carbon monoxide detection and safety checks are paramount.
- Burner and Flame Sensor Cleaning: Dirty burners and flame sensors can cause inefficient operation or even prevent your furnace from igniting. We clean these components to ensure proper fuel combustion and ignition.
- Blower Motor Maintenance: The blower motor is responsible for circulating warm air throughout your home. We inspect its operation, lubricate moving parts, and check for worn belts and bearings to ensure optimal airflow and prevent mechanical failures.
- Heat Exchanger Inspection: As mentioned, this is a critical safety component. We examine it closely for any signs of damage that could lead to dangerous gas leaks.
- Thermostat Calibration: An uncalibrated thermostat can lead to uneven heating and wasted energy. We ensure your thermostat is accurately reading and maintaining your desired temperature.
- Electrical Connection Check: Loose or corroded electrical connections can pose fire risks and lead to system malfunctions. We inspect and tighten all wiring.
- Lubricating Moving Parts: Proper lubrication reduces friction and wear on mechanical components, extending their lifespan and ensuring quiet operation.
- Filter Inspection and Replacement: We check your air filter and replace it if it's dirty, ensuring optimal airflow and improved indoor air quality.
- Ignition System Inspection: We examine the ignition assembly and pilot light (if applicable) to ensure reliable starting.
- Flue Assembly Inspection: Proper venting is essential for safety. We inspect the flue for obstructions or damage.
- Gas Pressure Measurement and Adjustment: We measure and adjust gas pressure to ensure efficient and safe burner operation.
- Condensate Drain Cleaning: For high-efficiency furnaces, we clean the condensate drain to prevent clogs and water damage.
- Airflow Testing and Adjustment: We test and adjust airflow to ensure even heating and optimal efficiency throughout your home.
Common Problems Uncovered During Maintenance
During our detailed inspections as part of furnace maintenance in Des Moines, IA, we frequently uncover common problems that, if left unaddressed, could lead to significant issues. These are the kinds of hidden troubles that routine maintenance is specifically designed to catch:
- Dirty Burners and Restricted Airflow: These are perhaps the most common culprits for reduced efficiency. Over time, burners can accumulate soot and grime, while restricted airflow (often due to dirty filters) forces your furnace to work much harder, leading to higher energy consumption and less effective heating.
- Worn Belts and Bearings: Many furnaces have belts and bearings in the blower assembly. As these components wear out, they can create unusual noises (squealing, grinding) and increase the risk of mechanical failure, potentially causing your blower to stop working altogether.
- Faulty Ignition Systems: Problems with the flame sensor or ignition system can lead to your furnace failing to light or cycling on and off intermittently. This can leave you without heat when you need it most.
- Clogged Drain Lines: High-efficiency condensing furnaces produce condensate (water) that needs to drain away. If the drain line becomes clogged, it can back up, cause water damage, and even shut down the furnace as a safety measure.
- Malfunctioning Motors: The blower motor, inducer motor, and other motors within the furnace can wear out or become faulty. Early detection allows for repair or replacement before a complete breakdown occurs.
- Cracked Heat Exchangers: As we've discussed, this is a serious safety hazard. Our inspections are crucial for finding these dangerous cracks before they can cause harm.
Catching these issues early through a professional tune-up can prevent minor glitches from snowballing into major, costly repairs. If we do find something amiss, our Heating Repair Des Moines team is ready to provide honest assessments and dependable service.
Signs Your Furnace Needs Professional Attention
Even with the best intentions for regular maintenance, your furnace might occasionally send out distress signals indicating it needs professional attention. Being aware of these signs can help you address issues promptly and prevent more significant problems. If you notice any of the following, it’s time to schedule furnace maintenance in Des Moines, IA or a repair visit:
- Unusual Noises: Furnaces typically operate with a consistent hum. If you start hearing strange sounds like banging, squealing, grinding, rattling, or frequent clicking, it often signals a mechanical problem, such as a worn-out motor, loose components, or issues with the blower.
- Strange Odors: A slight burning dust smell when you first turn on your furnace for the season is usually normal. However, persistent burning smells, a metallic odor, or a strong, rotten egg smell (which could indicate a gas leak) are serious warning signs that require immediate attention.
- Frequent Cycling: If your furnace is turning on and off more frequently than usual, it could be "short cycling." This might be due to a faulty thermostat, an oversized system, or restricted airflow, and it reduces efficiency and increases wear.
- Uneven Heating: Are some rooms in your home much colder or warmer than others? Uneven heating can point to issues with your blower, ductwork, or even a thermostat problem, indicating your furnace isn't distributing heat effectively.
- Increased Energy Bills: A sudden and unexplained spike in your heating costs, without a corresponding change in usage or outdoor temperatures, is a strong indicator that your furnace is losing efficiency and working harder than it should be.
- Trouble Starting or Not Running as Well: If your furnace struggles to ignite, takes multiple attempts to start, or simply isn't producing the warmth it used to, its performance has degraded, and it needs a professional check-up.
- Yellow Pilot Light (for older furnaces): A healthy pilot light flame should be blue. A yellow or orange pilot light can indicate a combustion problem, potentially producing carbon monoxide.
Don't ignore these warning signs. Addressing them quickly can prevent more expensive repairs and ensure your home remains comfortable and safe. For any of these issues, our Furnace Repair Des Moines team is here to help.
Your Guide to Scheduling and Homeowner Furnace Care
Effective furnace care is a partnership between professional service and diligent homeowner attention. While our expert technicians handle the complex diagnostics and tune-ups, there are practical steps you can take to support your system's health. Proactive scheduling of professional furnace maintenance in Des Moines, IA, combined with simple DIY tasks, ensures your heating system is always ready to tackle whatever Iowa winter throws its way. This collaborative approach not only extends your furnace's life but also maximizes its efficiency and reliability. For all your heating needs, explore our comprehensive Heating Services.
The Best Time and Frequency for Maintenance
When it comes to furnace maintenance in Des Moines, IA, timing is everything. The best time to schedule your annual professional tune-up is in the fall, ideally before the cold weather truly sets in and you start relying heavily on your heating system. This allows us to inspect, clean, and prepare your furnace for the demanding winter season ahead. By getting ahead of the curve, you can avoid the rush of emergency calls when temperatures drop, and ensure any potential issues are addressed proactively.
We recommend professional furnace maintenance at least once a year. This annual check-up ensures that your system remains efficient, safe, and reliable. Think of it like a yearly check-up for your car – regular preventative care keeps it running smoothly and helps avoid unexpected breakdowns. Consistent annual maintenance also helps uphold your manufacturer's warranty, which often requires documented proof of service. By planning ahead, you can ensure your home stays warm and comfortable all winter long. For convenient scheduling, visit our Heating Maintenance page.
Practical Homeowner Tips for Furnace Maintenance in Des Moines, IA
While professional furnace maintenance in Des Moines, IA is essential, there are several practical steps you can take between our visits to keep your system running smoothly and efficiently. These simple homeowner tips can make a big difference in maintaining your furnace's performance and indoor air quality:
- Changing Furnace Filters Regularly: This is arguably the most important DIY maintenance task. A dirty filter restricts airflow, forcing your furnace to work harder and reducing its efficiency. We recommend checking your filter monthly and changing it at least every 90 days, or more frequently during heavy use, if you have pets, or if someone in your home has allergies.
- Keeping Vents and Returns Clear: Ensure that all heating vents and cold air returns throughout your home are unobstructed by furniture, rugs, or drapes. Blocked vents hinder proper airflow, leading to uneven heating and reduced efficiency.
- Checking Your Thermostat: Make sure your thermostat is set correctly and functioning properly. Consider upgrading to a programmable or smart thermostat to optimize your heating schedule and save energy. If you suspect your thermostat is faulty, we can help with calibration or replacement.
- Keeping the Furnace Area Clean: Maintain a clear, clutter-free space around your furnace. Ensure there are no flammable materials stored nearby. Dust and debris can accumulate, affecting performance and potentially posing a fire hazard.
- Monitoring System Performance: Pay attention to any unusual changes in your furnace's operation, such as strange noises, odors, or frequent cycling. Don't ignore these warning signs; they can indicate a developing problem that needs professional attention.
- Testing Carbon Monoxide Detectors: For safety, test your carbon monoxide detectors monthly and replace their batteries annually.
By consistently following these tips, you can significantly contribute to your furnace's efficiency, longevity, and the overall comfort and safety of your Des Moines home.
Understanding HVAC Maintenance Plans
For homeowners in Des Moines, an HVAC maintenance plan simplifies furnace care and provides consistent comfort. These plans offer a structured, proactive approach to keeping your system in top condition, saving you time, money, and worry. With a maintenance plan, you gain access to benefits like priority service and discounts, ensuring your heating and cooling needs are met with expertise. Explore our full range of HVAC Services to see how we can keep your home comfortable year-round.
The Benefits of a Maintenance Agreement
Enrolling in an HVAC maintenance agreement provides advantages beyond a simple tune-up. These plans are designed to offer comprehensive support, savings, and peace of mind for furnace maintenance in Des Moines, IA.
Here are the key benefits you can expect:
- 24-Hour Priority Service: As a plan member, you move to the front of the line. If your furnace breaks down during a cold snap, you'll receive priority scheduling, ensuring our technicians address your needs quickly.
- No After-Hours Fees: Heating emergencies don't always happen during business hours. Our maintenance plan members benefit from no after-hours fees on service calls that occur on evenings, weekends, or holidays.
- Discounts on Repairs: Should your furnace require a repair, being a maintenance plan member typically grants you a discount on parts and labor. This can lead to substantial savings over time, especially if your system is older.
- Consistent System Care: Maintenance agreements ensure your furnace receives its annual tune-up on schedule. This consistent, professional care helps prevent breakdowns, maintains efficiency, and extends the life of your unit.
- Peace of Mind: Knowing your furnace is regularly inspected by professionals and that you have priority access to service when needed offers invaluable peace of mind.
These benefits make a maintenance agreement a smart investment for any homeowner looking to optimize their furnace's performance and protect their comfort.
How Plans Address Repairs and Replacements
Our HVAC maintenance plans are crafted not just for preventative care but also to provide a safety net for unexpected issues or future upgrades. When it comes to furnace maintenance in Des Moines, IA, our plans offer solutions for both immediate repairs and future replacements.
For repairs, plan members receive emergency repair priority, meaning you'll get faster service if your furnace malfunctions. This is crucial in cold Des Moines weather. Benefits like no after-hours fees and discounts on repairs make unexpected fixes more manageable. Our Des Moines HVAC Repair team is always ready to respond.
What truly sets our plans apart is how they address future equipment needs. We uniquely credit maintenance fees towards new equipment purchases. This means the money you invest annually in maintaining your current furnace accumulates as a credit that can be applied towards a new furnace or other HVAC equipment when it's time for a replacement. This benefit acts as a savings program, making the eventual cost of a new, more efficient system more affordable. It's our way of helping you plan for the inevitable and ensuring a smooth transition to improved home comfort.
Frequently Asked Questions about Furnace Care
What happens if a technician finds a cracked heat exchanger?
A cracked heat exchanger is a serious safety hazard that can leak carbon monoxide into your home. If we find this issue during furnace maintenance in Des Moines, IA, our technician will immediately shut down the unit for your safety. They will then show you the issue, explain the dangers of carbon monoxide, and discuss your options. Depending on the severity and age of the furnace, options typically involve replacing the cracked heat exchanger (which can be a costly repair itself) or, more commonly, replacing the entire furnace to ensure your family's safety and long-term reliability. We prioritize your safety above all else.
Can a tune-up really lower my heating bill?
Yes, absolutely! Over time, dirt, dust, and general wear and tear reduce a furnace's efficiency. A professional tune-up addresses these issues by thoroughly cleaning and calibrating all components, restoring the system to its peak operating efficiency. This means it uses less fuel to heat your home, which can significantly lower your heating bills. In fact, regular furnace tune-ups are known to lower heating bills by up to 15%. This efficiency gain not only saves you money but also reduces the strain on your system, contributing to its longevity.
How does maintenance impact my home's indoor air quality?
Furnace maintenance in Des Moines, IA plays a crucial role in improving your home's indoor air quality. During maintenance, our technicians clean internal components of your furnace where dust, pet dander, and other allergens can accumulate. More importantly, we inspect and often replace dirty air filters that trap these particles. A clean, efficient filter prevents these contaminants from recirculating throughout your home, leading to cleaner, healthier air for your family to breathe. This is especially beneficial for individuals with allergies or respiratory sensitivities, contributing to a more comfortable and healthier living environment.
Stay Warm and Safe with Expert Furnace Care
As we've explored, prioritizing furnace maintenance in Des Moines, IA offers a wealth of benefits that directly impact your home's safety, comfort, and your wallet. From preventing dangerous carbon monoxide leaks and extending your furnace's lifespan by 5-10 years, to significantly lowering your heating bills by up to 15% and improving your indoor air quality, the advantages are clear. Ignoring routine maintenance can lead to costly repairs, inefficient operation, and even potential safety hazards, especially given Des Moines' demanding winter climate.
At True Comfort, we are dedicated to ensuring your home remains a haven of warmth and safety. Our commitment to honest assessments, dependable service, and flexible maintenance plans, including the unique benefit of crediting maintenance fees towards new equipment and offering no after-hours fees for plan members, sets us apart. We believe in proactive care to keep your furnace running smoothly and efficiently for years to come.
Don't wait for a breakdown to think about your furnace. Take control of your home comfort and safety today.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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