Guide
Your Guide to Staying Warm in Runnells
When your furnace repair in runnells, ia becomes urgent, you need to know what to expect and who to call. Whether you're dealing with strange noises, uneven heating, or a system that won't start at all, understanding the warning signs helps you act quickly before a small problem becomes a major breakdown.
Quick Answer: Signs You Need Furnace Repair in Runnells, IA
- Strange noises like banging, grinding, or squealing from your heating system
- Uneven heating with some rooms warm while others stay cold
- Higher energy bills without increased usage or explanation
- Frequent cycling where your furnace turns on and off repeatedly
- Pilot light problems including a yellow flame instead of blue
- Poor air quality with increased dust or unusual odors
- System won't start despite adjusting your thermostat
Living in Runnells means facing harsh Iowa winters where reliable heat isn't optional. Your furnace works hard during subzero nights and temperature swings, which is why regular maintenance and prompt repairs matter so much. A well-maintained furnace keeps your family comfortable, your energy bills reasonable, and your home safe from carbon monoxide risks.
Learn more about comprehensive heating services or schedule your furnace repair today.
When to Call for Help: 7 Signs Your Furnace Needs Repair
There’s nothing quite like the warmth of a well-functioning furnace on a frosty Runnells winter evening. But when that warmth falters, it can quickly turn into a chilly situation. Knowing the common indicators that your furnace needs attention can save you from a major breakdown, discomfort, and potentially higher repair costs. We often hear from homeowners who wish they had called us sooner, so let's explore the key signs that signal it's time for professional furnace repair in Runnells, IA.
Common Signs You Need Furnace Repair in Runnells, IA
Our experience in the Des Moines area, including communities like Runnells, Altoona, Ankeny, and Waukee, has shown us consistent patterns in furnace issues. Here are the tell-tale signs we advise our neighbors to watch out for:
Strange Noises: Your furnace shouldn't sound like a haunted house. While all home comfort systems make some noise, unusual sounds like banging, grinding, squealing, rattling, or clicking are clear indicators of a problem. Banging could mean issues with ignition or ductwork, grinding often points to a failing motor bearing, and squealing might suggest a worn fan belt. These noises are your furnace crying for help!
Uneven Heating or Cold Spots: Do some rooms feel like an icebox while others are toasty warm? Inconsistent heating across your home is a common complaint. This could be due to issues with your furnace's distribution system, a malfunctioning blower, or even problems with your thermostat. A furnace should warm your entire home evenly, making sure every corner is cozy.
Unexplained Utility Bill Spikes: If your heating bills are suddenly much higher than usual, and you haven't changed your thermostat settings or increased usage, your furnace is likely working harder than it should. An inefficient furnace consumes more energy to produce the same amount of heat, leading to those unwelcome spikes in your monthly expenses. This could indicate a need for maintenance or a repair to restore efficiency.
Frequent Cycling (Short Cycling): Does your furnace turn on and off repeatedly in short bursts? This is known as "short cycling," and it's a sign that your system isn't completing its full heating cycle. It could be caused by an improperly sized unit, a clogged air filter, a faulty thermostat, or even a problem with the heat exchanger. Short cycling puts extra strain on components and can shorten your furnace's lifespan.
Pilot Light Problems: For gas furnaces, the pilot light should be a strong, steady blue flame. If you notice it's yellow, flickering, or frequently going out, it's a concern. A yellow flame indicates incomplete combustion, which can produce carbon monoxide – a dangerous, odorless gas. This is a serious safety issue that requires immediate professional attention.
Poor Air Quality or Unusual Odors: If you're experiencing an increase in dust, dryness, or strange smells when your furnace is running, it's worth investigating. A persistent smell of burning dust might just be accumulated debris, but a metallic or sulfur-like odor could indicate a more serious problem, such as an electrical issue or a gas leak. If you ever smell sulfur or rotten eggs, evacuate immediately and call for help from a safe location.
System Won't Start: The most obvious sign of trouble is when your furnace simply refuses to turn on. After a quick check of your thermostat and circuit breaker, if the system remains unresponsive, it's definitely time to call in the experts for professional furnace repair in Runnells, IA.
The Impact of Runnells' Climate on Your Furnace
Living in Runnells, like much of central Iowa, means experiencing the full spectrum of Midwest weather. Our climate significantly impacts the performance and maintenance needs of your furnace.
Harsh Winters: Iowa winters are no joke. We face frigid temperatures, often dipping into subzero territory, and heavy snowfall. Your furnace is under constant demand during these months, working tirelessly to keep your home warm. This sustained effort can lead to accelerated wear and tear on components. If your furnace is already struggling, these extreme conditions can push it to its breaking point, leading to breakdowns when you need it most. A well-maintained furnace is crucial to reduce the chance of breakdowns during extreme weather.
High Humidity Summers: While furnaces aren't typically used in summer, the overall HVAC system is. High humidity can contribute to moisture issues in ductwork or impact electrical components, which can then affect furnace performance when heating season returns.
System Strain and Performance Needs: The constant cycling between heating and cooling seasons, and the intense demands of winter, put significant strain on your HVAC system. This means that regular checks and proactive maintenance are not just recommended, they're essential for reliability. We understand the local climate challenges and tailor our services to ensure your system can handle them.
Importance of Reliability: For Runnells residents, a reliable furnace isn't just about comfort; it's about safety. Preparing for cold snaps means ensuring your heating system is in peak condition to provide consistent, efficient warmth, protecting your family and your home from the dangers of extreme cold.
Proactive Care: The Benefits of Regular Furnace Maintenance
When it comes to your home's heating system, an ounce of prevention is truly worth a pound of cure. Regular furnace maintenance is one of the smartest investments you can make for your comfort, your wallet, and your peace of mind. We've seen how a little proactive care can go a long way in Runnells and across the Des Moines metro area.
Why Maintenance is Crucial in the Des Moines Area
Our unique Iowa weather demands a lot from your furnace. From the intense cold of winter to the transitional periods of fall and spring, your system is constantly working. Here's why regular maintenance is not just a good idea, but a crucial one:
- Prevents Unexpected Breakdowns: Imagine your furnace failing on the coldest night of the year. Not fun, right? Annual furnace tune-ups can help avoid unnecessary repairs and significantly reduce the chance of breakdowns during extreme weather. Our technicians can spot potential issues early, addressing them before they become costly emergencies.
- Extends Furnace Lifespan: A well-maintained furnace simply lasts longer. The average furnace lifespan is 15 to 20 years, but without proper care, your unit might not reach its full potential. Regular cleaning, lubrication, and adjustments keep components in good working order, extending the life of your investment.
- Improves Energy Efficiency: Over time, dirt and wear can cause your furnace to lose efficiency. Regular furnace maintenance can increase energy efficiency, meaning your system doesn't have to work as hard to heat your home. This translates directly into lower energy bills for you. Furnaces can help save up to 38% in heating costs throughout their lifespan when properly maintained.
- Lowers Heating Bills: By improving efficiency, maintenance helps reduce the amount of fuel or electricity your furnace consumes. This directly impacts your utility bills, putting more money back in your pocket each month.
- Ensures Safety: Furnaces, especially gas-powered ones, can pose safety risks if not properly maintained. Our maintenance checks include vital safety inspections, such as checking for carbon monoxide leaks and ensuring safe component operation. This is critical for the health and safety of your household.
- Upholds Manufacturer Warranty: Many furnace manufacturers require proof of annual maintenance to keep your warranty valid. Skipping tune-ups could void your warranty, leaving you responsible for costly repairs that would otherwise be covered.
At True Comfort, we offer flexible maintenance plans designed to keep your system running at its best. A unique benefit for our plan members is that we credit maintenance fees towards new equipment, and there are no after-hours fees for plan members. This commitment to proactive care ensures your comfort and saves you money in the long run.
Tasks Performed During a Maintenance Visit:
When our skilled technicians visit your Runnells home for a furnace tune-up, you can expect a comprehensive service that includes:
- System Cleaning: We thoroughly clean internal components, including the burner, heat exchanger, and blower assembly, removing dust and debris that can impede performance.
- Component Inspection: We carefully inspect all electrical connections, gas lines, and mechanical parts for wear, corrosion, or damage.
- Performance Testing: Our technicians test airflow, temperature output, and thermostat calibration to ensure your system is operating efficiently and effectively.
- Safety Checks: We conduct crucial safety checks, including inspecting for carbon monoxide leaks, ensuring proper ventilation, and verifying the integrity of the heat exchanger.
- Filter Replacement: We check and replace your air filter, which is vital for both air quality and furnace efficiency. A clean filter ensures proper airflow and prevents your system from overworking.
The Big Decision: Repairing vs. Replacing Your Furnace
Eventually, every furnace reaches a crossroads: repair or replace? This can be a tough decision, especially when facing an unexpected breakdown. We aim to provide you with honest assessments and expert advice, helping you make the best choice for your Runnells home and budget.
| Factor | Considerations for Repair | Considerations for Replacement to make a decision about a repair or replacement. Our team is available to help you understand your options and choose the best fit for your home.
Choosing a New Furnace for Your Runnells Home
When it's time to choose a new furnace for your home, especially in a climate like Runnells, there are several factors to consider to ensure you get the most efficient and effective heating solution:
- Proper Sizing: This is paramount. An undersized furnace will struggle to heat your home, running constantly and never quite reaching desired temperatures. An oversized furnace will "short cycle," turning on and off too frequently. This wastes energy, causes uneven heating, and puts unnecessary wear and tear on the system, leading to premature failure. Our technicians perform a thorough assessment of your space, considering square footage, insulation, window quality, and specific heating requirements to ensure we select a furnace that is "just right" for your home.
- Energy Efficiency Ratings (AFUE): AFUE, or Annual Fuel Utilization Efficiency, measures how efficiently a furnace converts fuel into heat over a year. The higher the AFUE percentage, the more efficient the furnace. Modern furnaces are designed to be significantly more energy-efficient than older models. For example, upgrading from an older 60% AFUE furnace to a new 95% AFUE model could save you a substantial amount on your heating bills. ENERGY STAR® rated models offer increased energy efficiency and are always a smart choice for long-term savings.
- Fuel Type: Most homes in Runnells use natural gas furnaces, which are generally cost-effective and efficient. However, electric furnaces or heat pumps (which can provide both heating and cooling) are also options, depending on your home's setup and energy preferences. We can help you evaluate the best fuel type for your specific needs and local utility costs.
- Local Climate Needs: Given Runnells' harsh winters, selecting a furnace that can reliably perform in extreme cold is vital. We recommend models known for their durability and consistent heating output even when temperatures plummet.
Choosing the right heating system and ensuring its correct installation are crucial steps toward achieving optimal performance and efficiency. We are here to guide you through the selection process, ensuring you find a furnace that fits your budget, offers excellent energy efficiency, and provides superior comfort for years to come.
Safety First: Responding to Furnace Emergencies
While we strive to prevent emergencies through diligent maintenance and timely furnace repair in Runnells, IA, some situations demand immediate attention. Understanding how to respond to potential gas leaks or carbon monoxide risks is critical for the safety of your family and home.
Signs of a Gas Leak and Immediate Actions to Take
Natural gas is a safe and efficient fuel source, but a leak can be extremely dangerous due to the risk of fire, explosion, or asphyxiation. Natural gas companies add a chemical odorant that smells like sulfur or rotten eggs to make leaks detectable.
Here are the key signs of a gas leak:
- Sulfur or Rotten Egg Smell: This is the most common and recognizable sign. Do not ignore it!
- Hissing Sounds: You might hear a distinct hissing or whistling sound near a gas line or appliance, indicating gas escaping.
- Dead or Discolored Vegetation: If you notice patches of dead grass or plants near outdoor gas lines, it could be a sign of a leak underground.
- Bubbles in Puddles: If there's a gas line running near standing water, you might see bubbles forming from escaping gas.
Immediate Actions to Take if You Suspect a Gas Leak:
- EVACUATE IMMEDIATELY: Get everyone, including pets, out of the house as quickly as possible.
- DO NOT USE ELECTRONICS: Do not turn on or off any lights, use cell phones inside the house, operate appliances, or use anything that could create a spark. This includes garage door openers.
- DO NOT OPERATE APPLIANCES: Do not try to locate the source of the leak or attempt to fix it yourself. Do not light matches or candles.
- CALL FOR HELP FROM A SAFE LOCATION: Once you are a safe distance from your home (e.g., a neighbor's house or outside), call your natural gas provider's emergency line and then 911.
Finding a Reputable Service for Furnace Repair in Runnells, IA
When you need furnace repair in Runnells, IA, especially during an emergency, choosing the right service provider is paramount. You want a team that is not only skilled but also trustworthy and responsive. Here's what to look for:
- Licensed and Insured: Always ensure any HVAC company you hire is fully licensed and insured. This protects you from liability in case of accidents or damage during service. We are fully licensed and insured, ensuring peace of mind for our customers.
- Local Experience: A company with a strong local presence, like ours in the Des Moines area including Runnells, understands the specific climate challenges and common issues that affect furnaces in our community. We know what it takes to keep your home comfortable year-round.
- Positive Reviews and Reputation: Check online reviews and testimonials. A reputable company will have a history of satisfied customers who praise their professionalism, efficiency, and quality of work. We pride ourselves on our commitment to legendary customer service.
- 24/7 Emergency Service Availability: Furnace issues rarely happen at a convenient time. Look for a company that offers 24/7 emergency services, so you're never left in the cold. We offer emergency service and for our plan members, there are no after-hours fees.
- Transparent Process: A trustworthy company will provide clear explanations of the problem, detailed repair options, and upfront pricing before any work begins. Our technicians perform a thorough evaluation and give you an exact price to repair your system.
- Qualified Technicians: Ensure the technicians are factory-trained, certified, and regularly updated on the latest HVAC technologies and safety protocols. Our team consists of experienced, professional, and friendly technicians dedicated to delivering quality service.
Choosing a reputable service provider means you're getting experts who stand behind their work and prioritize your safety and comfort. We believe our values and commitment to legendary customer service set us apart, ensuring that when you need furnace repair in Runnells, IA, you receive nothing but the best.
Conclusion: Your Partner for Reliable Heating in Runnells
Keeping your home warm and comfortable throughout the year in Runnells, IA, especially during our challenging winters, requires a reliable and efficient furnace. From recognizing the early signs of trouble to understanding the benefits of regular maintenance and making informed decisions about repairs versus replacement, proactive care is key.
We've explored how common signs like strange noises, uneven heating, or climbing utility bills signal a need for professional attention. We've highlighted the critical importance of regular maintenance in extending your furnace's lifespan, improving its energy efficiency, and most importantly, ensuring the safety of your home from potential hazards like carbon monoxide. When the time comes for a significant decision, such as replacing an older or frequently failing unit, we emphasize choosing an energy-efficient, properly sized furnace custom to Runnells' unique climate demands.
Your home's heating system is a complex and vital component of your comfort and safety. Entrusting its care to experienced professionals ensures that you're not just getting a quick fix, but a long-term solution that provides peace of mind.
At True Comfort Heating, Cooling and Plumbing, we are dedicated to being your trusted partner for all your heating needs in Runnells and the surrounding Des Moines area. Our team is committed to providing honest assessments, dependable service, and flexible maintenance plans, including unique benefits like crediting maintenance fees towards new equipment and offering no after-hours fees for plan members. We are here to ensure your furnace runs safely and efficiently, keeping your home cozy and warm no matter how frightful the weather outside.
For all your furnace repair in Runnells, IA needs, or to learn more about our comprehensive heating services, don't hesitate to reach out.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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