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Why Heat Pump Installation in Ankeny, IA Is a Smart Investment for Year-Year-Round Comfort
Heat pump installation in Ankeny, IA offers homeowners a proven solution for year-round climate control that's both energy-efficient and cost-effective. If you're tired of managing separate heating and cooling systems—or watching utility bills climb with Iowa's temperature swings—a heat pump delivers consistent comfort while reducing energy consumption. This guide walks you through everything you need to know about choosing, installing, and maintaining a heat pump system that's right for your Ankeny home.
Quick Answer: What You Need to Know About Heat Pump Installation
- What it is: A single system that heats in winter and cools in summer by transferring heat rather than generating it
- Best for: Ankeny homeowners seeking energy efficiency, lower bills, and simplified HVAC maintenance
- Installation time: Typically 1-3 days depending on system type and home configuration
- Lifespan: 15-20 years with proper maintenance
- Key benefit: Up to 3x more efficient than conventional heating systems
Looking for expert HVAC services? Learn more about professional heating and cooling solutions or contact True Comfort for a heat pump consultation.
Modern heat pumps work exceptionally well in Iowa's climate. Unlike older models from the 1980s that struggled below freezing, today's cold-climate heat pumps operate efficiently down to -13°F while providing the same cooling capacity as traditional air conditioners during summer. This dual functionality means you're investing in one system instead of two, with fewer components to maintain and repair over time.
The All-in-One Solution: How Heat Pumps Work in Ankeny's Climate
Here's something that might surprise you: a heat pump doesn't actually create heat. Instead, it works like a talented magician, moving heat from one place to another. During winter, it pulls warmth from the cold outdoor air (yes, even freezing air contains heat energy!) and brings it inside. When summer arrives, it reverses the trick, pulling heat from your home and releasing it outside.
Think of it as a refrigerator for your whole house. Your fridge keeps food cold by moving heat out of the box and into your kitchen. A heat pump does the same thing, but on a much larger scale—and it can work in both directions. This clever approach uses far less energy than generating heat from scratch, which is why heat pumps are so remarkably efficient.
During Ankeny's chilly winters, your heat pump's outdoor unit extracts heat from the outside air using a special refrigerant. A compressor then concentrates this heat, raising its temperature significantly. The warmed refrigerant travels indoors, where it releases that captured warmth into your home's air distribution system. Your existing ductwork carries this comfortable heat throughout every room.
When Iowa's summer heat arrives, the entire process flips. The system absorbs heat from your indoor air, transfers it to the refrigerant, and pumps it outside. This continuous heat transfer keeps your home cool and comfortable without needing a separate air conditioning system. It's this dual functionality that makes heat pump installation in Ankeny, IA such a smart investment.
The efficiency of these systems gets measured in two key ratings. SEER (Seasonal Energy Efficiency Ratio) tells you how well the system cools, while HSPF (Heating Seasonal Performance Factor) measures heating efficiency. Higher numbers mean better performance and lower utility bills. Modern heat pumps typically achieve SEER ratings of 16-20+ and HSPF ratings of 8-13, making them up to three times more efficient than traditional heating systems.
How do heat pumps work in cold weather?
Let's address the elephant in the room: you've probably heard that heat pumps don't work well in cold weather. That might have been true back when your parents were listening to cassette tapes, but modern heat pump technology has come a long way since the 1980s.
Today's cold-climate models are engineering marvels designed specifically for places like Iowa. Advanced compressors and improved refrigerants allow these systems to extract heat from outdoor air even when temperatures plunge to -13°F. While they do work a bit harder in extreme cold (and efficiency drops slightly), they still provide substantial heating when you need it most.
For those brutally cold Ankeny nights, many heat pumps include supplemental heat elements built right into the system. These automatically kick in to maintain your comfort level, providing an extra boost when outdoor temperatures hit their lowest points. You'll never notice the transition—your home just stays warm.
Another excellent option is a dual fuel system, which combines a heat pump with a traditional gas or propane furnace. This setup gives you the best of both worlds: energy-efficient heat pump operation during moderate weather, and powerful furnace heating when temperatures drop into the single digits. The system automatically switches between the two based on outdoor conditions and efficiency, ensuring you always get optimal comfort at the lowest possible cost. It's like having a backup generator for your heating—you probably won't need it often, but it's reassuring to know it's there.
Top Benefits of Upgrading to a Heat Pump
When Ankeny homeowners ask us about heat pump installation in Ankeny, IA, they're often surprised by just how many advantages these systems offer. Beyond the obvious appeal of having one unit handle both heating and cooling, heat pumps deliver real improvements to your daily comfort, your wallet, and even the environment.
Let's start with what matters most to many families: exceptional energy efficiency. Heat pumps don't burn fuel to create heat—they simply move it from one place to another. This fundamental difference means they can deliver up to three times more heating or cooling energy than the electrical energy they consume. Think of it this way: instead of spending energy to generate heat, you're just spending a little energy to relocate heat that already exists. It's like the difference between cooking a full meal versus reheating leftovers.
That efficiency translates directly into lower utility bills. Whether you're keeping warm in January or cool in July, your heat pump uses significantly less energy than traditional systems. Many of our Ankeny customers tell us they notice the difference on their very first bill after installation. These savings add up month after month, year after year.
If you're environmentally conscious, you'll appreciate the reduced carbon footprint that comes with heat pump technology. By consuming less energy overall, your home produces fewer greenhouse gas emissions. You're also reducing your reliance on fossil fuels like oil and propane, whose prices can swing wildly based on market conditions. Heat pumps run on electricity, which increasingly comes from renewable sources and offers more predictable costs.
There's an often-overlooked benefit that makes a real difference to daily life: improved indoor air quality. Heat pumps continuously circulate air throughout your home, and many modern models include advanced filtration systems. This constant movement helps capture allergens, dust, and other airborne particles before they settle or get breathed in. For families with allergies or respiratory sensitivities, this can be genuinely life-changing.
You'll also notice consistent, quiet comfort that's quite different from traditional furnaces. Instead of blasting hot air in cycles that leave some rooms too warm and others still chilly, heat pumps provide steady, even temperatures throughout your home. The outdoor unit produces a gentle hum similar to a refrigerator, while the indoor components operate almost silently. No more waking up to the furnace kicking on in the middle of the night.
Finally, there's the practical matter of increased home value. When it comes time to sell, a modern heat pump system is an attractive selling point. Potential buyers recognize the value of lower operating costs and year-round comfort from a single, efficient system. It's an investment that pays dividends both while you're living in your home and when you eventually move on.
Can a heat pump replace my furnace and air conditioner?
This is one of the most common questions we hear, and the answer is a resounding yes! A heat pump can absolutely replace both your furnace and your air conditioner, functioning as a true all-in-one system that handles heating and cooling from a single unit.
This means you get year-round comfort without the complexity of managing two separate systems. When winter arrives, your heat pump keeps you warm. When summer heat rolls in, the same unit switches modes to keep you cool. No coordination between different systems, no worrying about whether one component is working while the other isn't.
The practical benefits go beyond convenience. You'll enjoy space saving in your utility room, basement, or yard since you're essentially replacing two large appliances with one. That freed-up space can be used for storage, a workshop, or simply left open for easier access.
Perhaps best of all is the simplified maintenance. Instead of scheduling and paying for tune-ups on two different systems, you only have one to maintain. Your annual service appointments are streamlined, and if something does need attention, there's only one system to diagnose and repair. Many of our True Comfort customers tell us this simplification alone makes heat pump ownership worthwhile—fewer service calls, less complexity, and more peace of mind.
Your Guide to Heat Pump Installation in Ankeny, IA
When you're ready to move forward with heat pump installation in Ankeny, IA, you're making a decision that will transform your home's comfort for years to come. But here's the thing: even the best heat pump won't perform well if it's not installed correctly. That's why working with experienced professionals makes all the difference between a system that merely works and one that works beautifully.
A professional installation isn't just about connecting a few wires and calling it a day. It's about ensuring your new system delivers optimal performance from the moment it starts up. It's about improved reliability that keeps you comfortable through Iowa's hottest summers and coldest winters. It's about safety assurance for your family and your home. And it's about protecting your warranty while maximizing your long-term savings.
The journey begins with an initial consultation where we sit down and really listen. We want to understand what's not working with your current system. Maybe your second floor is always too hot in summer. Perhaps your heating bills have been climbing year after year. Or maybe you're just tired of dealing with two separate systems that seem to need repairs at the worst possible times. Your comfort preferences and energy-saving goals matter to us, and this conversation helps us create a solution that's custom specifically to your needs.
Next comes the home assessment and load calculation—and this is where the science meets the art of HVAC installation. Our technicians will walk through your home, evaluating everything from your square footage and insulation levels to your window efficiency and even which direction your home faces. We perform detailed calculations to determine exactly how much heating and cooling capacity your home requires. This step is absolutely critical. An undersized heat pump will run constantly, struggling to keep up and wearing out faster. An oversized one will cycle on and off too frequently, wasting energy and creating uncomfortable temperature swings. Getting this right means your system will run efficiently for its entire lifespan.
Finally, we move to system selection. Based on everything we've learned about your home and your needs, we'll present you with the heat pump options that make the most sense for your situation. We'll explain the features and benefits of each system in plain English—no confusing technical jargon—so you can make an informed decision that fits both your comfort requirements and your budget.
Choosing the Right System for Heat Pump Installation in Ankeny, IA
Not all heat pumps are created equal, and the right choice for your neighbor's home might not be the best fit for yours. Let's walk through the main options so you can get a sense of what might work best for your Ankeny property.
Air-source heat pumps are the most popular choice, and for good reason. They transfer heat between your home and the outdoor air, working efficiently in both heating and cooling modes. Modern air-source units—especially the cold-climate models—perform remarkably well even when temperatures drop well below freezing. They're versatile, cost-effective, and ideal for most homes with existing ductwork.
If you're looking for the ultimate in efficiency and have a longer-term view on your investment, geothermal systems are worth considering. These systems tap into the stable temperatures found just a few feet below the earth's surface. By using a loop system buried in your yard, they extract heat in winter and dissipate it in summer. The ground stays at a relatively constant temperature year-round, which means your system doesn't have to work as hard. While the upfront investment is higher, geothermal heat pumps offer best energy efficiency and significantly lower operating costs over their long lifespan.
Ductless mini-split heat pumps are a game-changer for homes without existing ductwork or for homeowners who want flexible zone control. These systems connect an outdoor unit to one or more indoor units mounted on your walls, with no need for bulky ductwork. Each indoor unit can be controlled independently, so you can keep your bedroom cool while the living room stays warmer—whatever makes everyone comfortable. They're perfect for home additions, converted garages, or older homes where installing ductwork would be impractical. We specialize in Mini-Split Heat Pumps in Ankeny and offer comprehensive Mini-Split Services in Ankeny to help you get the most out of these versatile systems.
Mini-split AC systems deserve a special mention because they offer incredible flexibility. Single-zone systems are ideal when you need to heat or cool just one specific room or area. Multi-zone systems feature multiple indoor units connected to a single outdoor unit, giving you independent temperature control in different zones throughout your home. This makes them suitable for larger homes or even commercial spaces where different areas have different comfort needs.
What to Expect During the Installation Process
Once you've chosen your perfect heat pump system, our team gets to work making your vision a reality. We know that having work done in your home can feel disruptive, so we make every effort to keep the process smooth and transparent.
Site preparation is where we start. We'll prepare the installation areas both inside and outside your home, making sure everything is ready for your new equipment. If you're replacing an old system, we'll carefully remove it. We'll clear any obstructions, verify that electrical connections are ready, and ensure the outdoor unit will have proper placement with good airflow and clearance from debris.
During equipment placement, we position the outdoor condenser unit on a level pad outside your home. Location matters here—we want optimal performance and we also want it to look good. Inside, we'll strategically position your air handler or ductless mini-split heads for the best air distribution and aesthetic appeal. After all, this equipment will be part of your home for the next 15 to 20 years.
System connection and testing is where everything comes together. Our certified technicians carefully connect the refrigerant lines, electrical wiring, and condensate drainage between the indoor and outdoor units. We charge the system with the precise amount of refrigerant it needs, check thoroughly for any leaks, and make sure all components are communicating properly. Then comes comprehensive testing and calibration to verify that your heat pump is operating at peak efficiency and performance. We don't rush this step—getting it right now means years of reliable comfort ahead.
The final walkthrough and homeowner education might be the most important part of the whole process. We don't just finish the job and disappear. Instead, we walk through your home with you, explaining how your new system works and demonstrating how to use your thermostat effectively. We'll share essential maintenance tips and answer any questions you have. Our goal is simple: we want you to feel completely confident and comfortable with your new heat pump from day one. Throughout the entire process, we adhere to all local building codes and manufacturer specifications, because doing things right matters to us as much as it matters to you.
Long-Term Value: Maintenance, Lifespan, and Incentives
When you invest in heat pump installation in Ankeny, IA, you're making a smart choice that pays dividends for years to come. Think of your heat pump as a long-term partner in home comfort—one that deserves a little care and attention to keep performing at its best.
With proper installation and regular maintenance, your heat pump will typically serve your home faithfully for 15 to 20 years. That's nearly two decades of reliable heating and cooling! Of course, several factors influence how long your system lasts. The quality of the initial installation makes a huge difference—this is why choosing experienced professionals matters. How well you maintain the system throughout its life also plays a crucial role, as does how hard the system has to work based on your home's demands and Iowa's weather extremes.
Essential Heat Pump Maintenance for Ankeny, IA Homeowners
Regular maintenance is the secret to getting the most life, efficiency, and performance from your heat pump. It's really not complicated—just a combination of simple tasks you can handle yourself and professional attention from our certified technicians.
There are a few DIY tasks that make a big difference. First, check and change your air filters regularly—usually every one to three months depending on how much you use your system and whether you have pets or allergies. A clean filter keeps air flowing smoothly and your system running efficiently. Second, take a walk outside every now and then to check your outdoor unit. Keep it free from leaves, grass clippings, dirt, and debris, and make sure nothing's blocking the airflow around it.
While these simple steps help, they don't replace the value of professional HVAC tune-ups. Our certified technicians bring expertise and specialized tools to give your system a thorough inspection. During these visits, we check refrigerant levels and pressure, clean both indoor and outdoor coils, inspect all electrical components and connections, lubricate moving parts, verify your thermostat's accuracy, examine your ductwork for leaks or blockages, and ensure proper drainage. It's a comprehensive checkup that catches small issues before they become expensive problems.
The importance of annual HVAC maintenance really can't be overstated. It's the single best way to prevent unexpected breakdowns, keep your energy bills low, and extend your system's lifespan. Regular maintenance also ensures your heat pump operates safely and maintains its warranty coverage. Plus, there's real peace of mind in knowing your system has been professionally inspected and approved before the heating or cooling season arrives.
We offer flexible maintenance plans designed to make caring for your heat pump simple and worry-free. These plans ensure your system receives professional attention on a regular schedule, so you never have to remember to call. Even better, we credit your maintenance fees towards new equipment when the time comes for a replacement, and our plan members enjoy no after-hours fees for emergency services. It's just one more way we show our commitment to your long-term comfort.
Are There Rebates for Heat Pump Installation?
Here's some good news: installing a heat pump often comes with financial incentives that can significantly reduce your initial investment. Various government programs and organizations actively encourage energy-efficient home improvements, and heat pumps are high on their list.
Federal tax credits are frequently available for homeowners who install high-efficiency heat pumps. These credits can provide substantial savings when you file your taxes, though the specific amounts and requirements change periodically. We recommend checking current IRS guidelines or consulting with a tax professional to understand exactly what's available for your situation.
State and local programs in Iowa can offer additional support. Sometimes the state itself provides grants or rebates for energy-efficient upgrades, and cities like Ankeny, Des Moines, or Waukee may have their own initiatives to encourage residents to make greener choices. These programs vary, but they're worth investigating.
Don't forget about utility company rebates either. Many local electric and gas providers offer their own incentive programs to customers who upgrade to energy-efficient equipment. If you're in Ankeny, Pleasant Hill, Johnston, or surrounding areas, check with your utility provider to see what they're offering. These rebates can sometimes be combined with federal and state incentives for even greater savings.
Navigating these various programs can feel overwhelming, but that's where we come in. We stay current on available incentives and can help guide you through understanding what financial support might be available for your heat pump installation in Ankeny, IA. These programs exist to make choosing energy efficiency easier and more affordable—helping you save money while creating a more comfortable home and a healthier environment for everyone.
Conclusion: Upgrade Your Ankeny Home's Comfort
If you've been dreaming of a home that stays perfectly comfortable year-round without the hassle of juggling separate heating and cooling systems, it's time to consider heat pump installation in Ankeny, IA. Throughout this guide, we've walked through how these remarkable systems work, why they're such a smart investment, and what you can expect during the installation process.
The benefits speak for themselves. You'll enjoy exceptional energy efficiency that can be up to three times better than conventional heating, which translates directly into lower utility bills every single month. You're also making a positive environmental choice by reducing your carbon footprint and relying less on fossil fuels. And let's not forget the everyday comforts: improved indoor air quality, whisper-quiet operation, and that consistent warmth or coolness that makes your home feel just right.
What makes heat pumps especially appealing is their remarkable longevity. With proper professional installation and regular maintenance, your system will provide reliable comfort for 15 to 20 years. That's nearly two decades of year-round comfort from a single, streamlined system. And with various federal tax credits, state programs, and utility rebates available, the financial benefits extend well beyond those monthly energy savings.
Here's the thing about heat pumps, though: professional installation matters immensely. A system that's incorrectly sized or improperly installed won't deliver the efficiency and comfort you're expecting. That's where the True Comfort difference comes in. We take pride in our honest assessments, thorough home evaluations, and meticulous installation process. Our flexible maintenance plans are designed with your long-term investment in mind, uniquely crediting your maintenance fees toward new equipment. And if you're a plan member, you'll never worry about after-hours fees for emergency services.
Iowa's weather isn't going to get any more predictable, but your home comfort can be. Whether you're replacing an aging furnace and air conditioner or simply ready to accept a more efficient, sustainable solution, a modern heat pump system delivers the year-round performance Ankeny homeowners need.
Ready to experience what True Comfort can do for your home? Contact us to learn more about Heat Pumps and find how we can help you enjoy consistent, efficient comfort in every season.
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I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
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I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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