Guide
Why a Reliable Furnace Matters in Clive, IA
Heating repair in Clive, IA becomes a critical need when Iowa's cold snaps arrive and your furnace decides to quit. Clive homeowners know that a malfunctioning heating system isn't just uncomfortable - it's a safety concern that can lead to frozen pipes, skyrocketing energy bills, and sleepless nights worrying about your family's comfort. Whether your furnace is making strange noises, blowing cold air, or refusing to start altogether, understanding when to call for professional help can save you from costly emergency repairs and restore your peace of mind.
Need heating repair fast? Here's what to do:
- For emergencies (no heat, gas smell, carbon monoxide alarm): Call a licensed HVAC contractor immediately for 24/7 service
- For performance issues (weak heat, high bills, strange noises): Schedule a diagnostic inspection with NATE-certified technicians
- For preventative care: Book annual fall maintenance to catch problems before winter arrives
- Local help: Look for contractors with experience in Clive's climate and hard water conditions
If you're experiencing heating issues, learn more about comprehensive heating services available in Clive or schedule a repair appointment today.
Common Furnace Problems Clive Homeowners Face
Living in Clive, we're no strangers to the demands our heating systems face. From crisp autumn days to the biting cold of deep winter, our furnaces work tirelessly to keep our homes warm and comfortable. But this constant workload can lead to a variety of common problems that often require professional heating repair in Clive, IA. Understanding these issues can help us identify them early and prevent minor glitches from becoming major headaches.
One of the most frequent culprits behind a failing furnace is a malfunctioning thermostat. This small device is the brain of your heating system, and if it's not communicating correctly, your furnace might not turn on, or it might heat unevenly. Beyond the thermostat, issues can range from clogged filters reducing airflow to more complex internal problems like faulty ignition systems or blower motor malfunctions. We also see cracked heat exchangers, which are serious safety concerns, and the inevitable wear and tear that comes with an aging system.
Signs of a Faulty Ignition or Pilot Light
The ignition system or pilot light is what kickstarts your furnace into action. If your furnace is struggling to ignite, or if you're not getting any heat at all, this area is a prime suspect. Common signs include a pilot light that flickers erratically or burns with a yellow flame instead of a steady blue one. A yellow flame indicates incomplete combustion, which can produce carbon monoxide - a silent, odorless danger. You might also notice difficulty starting the furnace, or perhaps it starts but then quickly shuts off. Most tellingly, if your furnace is running but only blowing cold air, a faulty ignition or pilot light could be preventing the burners from lighting. These are clear indicators that it's time for expert heating repair in Clive, IA.
Issues Stemming from Clogged Filters
It might seem like a small thing, but a clogged or dirty furnace filter can wreak havoc on your entire heating system. Think of it like trying to breathe through a thick blanket - your furnace has to work much harder to pull air through a restricted filter. This extra effort leads to reduced airflow, which means less warm air circulating through your home. The increased strain can also cause your system to overheat, potentially leading to a complete breakdown. Over time, this inefficiency translates directly into higher energy bills as your furnace struggles to maintain your desired temperature. Furthermore, dirty filters can contribute to poor indoor air quality, circulating dust and allergens throughout your home. Regularly changing your furnace filter is one of the simplest yet most effective ways to prevent these issues and prolong the life of your system.
Warning Signs: When to Call for Immediate Professional Attention
Sometimes, a furnace problem isn't just an inconvenience; it's a cry for immediate help. Ignoring certain warning signs can lead to more extensive damage, higher repair costs, or even dangerous situations. When it comes to heating repair in Clive, IA, knowing when to act fast is crucial for your home's safety and comfort.
We always advise our neighbors in Clive to pay close attention to any unusual changes in their furnace's operation. This includes strange noises like banging, squealing, or rattling, which often indicate mechanical issues. Unusual smells, such as burning odors or the distinctive scent of gas, are also red flags. If your furnace cycles on and off frequently (short cycling), struggles to blow air, or if your carbon monoxide detector alarms, these are undeniable signals that immediate professional attention is required.
Understanding Strange Furnace Noises
A quiet furnace is a happy furnace. So, when your heating system starts sounding like a percussion ensemble, it's usually trying to tell you something. Banging sounds often suggest issues with the furnace igniting or expanding and contracting ductwork, while squealing or screeching can point to a failing blower motor belt or bearings that need lubrication. Rattling or clanking noises might indicate loose parts or a problem with the blower fan itself. Even persistent clicking noises, beyond the normal ignition sequence, could signal an issue with the igniter or gas valve. These sounds aren't just annoying; they're symptoms that require a professional diagnosis to prevent further damage and ensure effective heating repair in Clive, IA.
Why You Shouldn't Ignore Unusual Odors
Our noses are surprisingly good detectors for furnace problems. If you smell something unusual coming from your vents or around your furnace, don't dismiss it. A rotten egg smell is the most critical to recognize, as it almost always indicates a gas leak, which is extremely dangerous. If you detect this, evacuate your home immediately and call your gas company and then emergency services. A burning dust smell is common at the beginning of the heating season as accumulated dust burns off, but if it persists, it could mean an electrical issue or something else is burning. Electrical or metallic odors can signify overheating components or frayed wiring, which also pose a fire risk. Any persistent or strong unusual odor from your furnace should prompt an immediate call for expert heating repair in Clive, IA to ensure your family's safety.
Repair or Replace? Making the Right Choice for Your Clive Home
This is one of the most common dilemmas Clive homeowners face when their heating system starts acting up. The decision to pursue heating repair in Clive, IA or invest in a full replacement depends on several factors: the furnace's age, the frequency and cost of repairs, its energy efficiency, and overall performance. We aim to provide honest assessments to help you make the best long-term decision for your home and budget.
| Criteria | Repair | Replace |
|---|---|---|
| Age | Generally suitable for furnaces under 10-12 years | Recommended for furnaces 15+ years old |
| Repair Frequency | Occasional, minor issues | Frequent, costly breakdowns |
| Energy Bills | May remain high if efficiency is low | Significantly lower with modern high-efficiency units |
| Performance | Restores original performance | Improved comfort, quieter operation, even heating |
When your furnace is constantly breaking down, or the repair costs are starting to add up to a significant portion of a new system's price, replacement often becomes the more cost-effective choice in the long run. Modern HVAC systems are designed to be more energy-efficient, quieter, and better at maintaining consistent indoor comfort than older models.
How Furnace Age Impacts the Need for Heating Repair in Clive, IA
The age of your furnace is a major factor in the repair-versus-replace equation. Most furnaces have a lifespan of 15-20 years. If your furnace is 10-15 years old, it's entering the latter half of its expected life, and you can anticipate an increased likelihood of breakdowns. At this age, parts may become obsolete and harder to find, making repairs more challenging and expensive. Older furnaces also inherently operate at lower efficiency levels compared to today's models, meaning they cost more to run even when functioning correctly. For furnaces nearing or past the 15-year mark, we often find that continued heating repair in Clive, IA is just patching up an outdated system that will soon fail again.
Energy Efficiency Implications
The energy efficiency of your heating system has a direct impact on your monthly utility bills and your carbon footprint. Older furnaces, even after repairs, simply cannot match the efficiency of modern high-efficiency units. Today's ENERGY STAR certified heating systems and high SEER-rated AC units are engineered to convert more of their fuel into usable heat, significantly reducing waste. By replacing an old, inefficient furnace, Clive homeowners can experience substantial savings on their energy bills, often offsetting a portion of the new system's cost over time. Beyond the financial benefits, choosing a more energy-efficient system also contributes to a healthier environment, a win-win for our community and our planet.
Proactive Care: Preparing Your Furnace for an Iowa Winter
An ounce of prevention is worth a pound of cure, especially when it comes to your furnace before a harsh Iowa winter. Proactive care and regular maintenance are the best defenses against unexpected breakdowns and the need for urgent heating repair in Clive, IA. By taking a few simple steps, both DIY and professional, we can significantly extend the lifespan of our heating equipment and ensure it runs efficiently all season long.
Regular furnace maintenance is proven to prevent costly repairs, improve energy efficiency, and ultimately save you money. It catches small issues before they escalate into expensive emergencies. Preparing your furnace for winter means ensuring it can handle freezing temperatures without a hitch, keeping your home warm and your family safe.
DIY Furnace Maintenance Tips for Clive Residents
While some tasks require professional expertise, there are several simple maintenance tips Clive residents can follow to keep their furnaces running smoothly:
- Change air filters regularly: This is perhaps the easiest and most impactful DIY task. We recommend changing disposable filters every 1 to 3 months, or more frequently if you have pets or allergies. A clean filter ensures proper airflow and system efficiency.
- Keep outdoor units clear of debris: If you have a heat pump, ensure the outdoor unit is free from leaves, dirt, and other obstructions. This allows for optimal air intake and performance.
- Test your thermostat: Before the cold really sets in, test your thermostat to make sure it's accurately reading temperatures and effectively communicating with your furnace.
- Visually inspect ductwork: Take a look at visible sections of your ductwork for any obvious leaks or disconnections. While major duct repair requires a professional, identifying glaring issues early can save energy.
- Keep vents unobstructed: Ensure all registers and return air vents are open and not blocked by furniture, drapes, or rugs. This allows for proper air circulation throughout your home.
The Benefits of Annual Professional Maintenance
While DIY tasks are helpful, nothing beats the comprehensive care of annual professional furnace maintenance. We strongly recommend scheduling a professional tune-up every fall, before the heating season begins. This preventative care is designed to prevent breakdowns, improve energy efficiency, and catch small issues before they turn into expensive heating repair in Clive, IA.
During a maintenance visit, our skilled technicians will clean essential system components, lubricate moving parts, check safety controls, and test thermostat accuracy. They will also inspect the heat exchanger for cracks, check gas pressure, and ensure overall system efficiency and performance. Regular tune-ups not only extend your system's lifespan but also help lower monthly energy bills and ensure your furnace operates safely and reliably throughout the winter. Our flexible maintenance plans even credit fees towards new equipment and offer no after-hours charges for plan members, making proactive care even more beneficial.
What to Look for in a Reputable HVAC Contractor
When your heating system needs attention, choosing the right HVAC contractor for heating repair in Clive, IA is paramount. You're entrusting them with your home's comfort and safety, so select a company that is reliable, experienced, and trustworthy. We believe in providing honest assessments and dependable service, and we encourage you to look for similar qualities in any contractor you consider.
Key attributes of a reputable HVAC contractor include NATE-certified technicians, a commitment to offering 24/7 emergency services, strong local experience, proper licensing and bonding, and a track record of positive customer reviews and transparent communication.
The Importance of Emergency Heating Repair in Clive, IA
Iowa's winters are no joke. When the temperatures plummet, a furnace breakdown isn't just an inconvenience - it can be an emergency. That's why the availability of 24/7 emergency heating repair in Clive, IA is so critical. A furnace failure during a freezing night can quickly lead to dangerously cold indoor temperatures, posing health risks, especially for the elderly or young children. Beyond personal comfort, a lack of heat can also result in frozen and burst pipes, leading to extensive and costly water damage. Knowing that professional help is just a phone call away, even in the middle of the night or on a holiday, provides invaluable peace of mind. Our team is ready to respond quickly to restore your heat and prevent these severe consequences.
Why NATE-Certification Matters
When you're seeking heating repair in Clive, IA, one of the most important credentials to look for in a technician is NATE-certification. NATE (North American Technician Excellence) is the leading certification program for heating, ventilation, air conditioning, and refrigeration technicians. This certification isn't just a piece of paper; it signifies that a technician has demonstrated a comprehensive understanding of HVAC systems through rigorous, industry-backed exams.
NATE-certified technicians possess proven expertise and technical proficiency, meaning they are better equipped to diagnose complex problems accurately and perform quality workmanship. They stay up-to-date with the latest technologies and best practices, ensuring that your repair is done right the first time. Choosing a contractor with NATE-certified technicians means you're getting highly skilled professionals who are dedicated to providing the highest standard of service and ensuring your comfort and safety.
Frequently Asked Questions about Furnace Repair
We understand that homeowners often have questions when facing furnace issues or considering maintenance. Here are some of the most common inquiries we receive regarding heating repair in Clive, IA:
How often should I have my furnace professionally serviced?
We strongly recommend annual professional maintenance for your furnace. The ideal time for this is in the fall, before the heating season truly kicks into gear. A pre-season tune-up ensures your system is clean, efficient, and ready to handle the demands of an Iowa winter. Consistent annual service not only helps prevent unexpected breakdowns but also extends the lifespan of your furnace, improves its energy efficiency, and keeps your indoor air quality optimal. It's a small investment that yields significant benefits in comfort, safety, and savings.
Is a heat pump a good option for Clive's climate?
Absolutely! While traditional furnaces are common, modern cold-climate heat pumps have become an excellent option for heating and cooling in Iowa. These advanced systems are highly efficient, even in freezing temperatures. For optimal performance during the coldest Clive winters, heat pumps can be paired with a backup heat source, such as a furnace, creating a dual-fuel system. This configuration allows the heat pump to handle most of the heating load efficiently, with the furnace kicking in only when temperatures drop significantly, providing a cost-effective and comfortable solution.
What can I do if my utility bills are suddenly higher?
A sudden spike in utility bills, especially during the heating season, is often a sign that your furnace isn't operating as efficiently as it should. Here are a few things you can do:
- Check for duct leaks: Leaky or unbalanced ducts can cause up to 30% energy loss in an HVAC system. Visually inspect accessible ductwork for gaps or disconnections.
- Inspect insulation: Ensure your home's insulation, especially in the attic, is adequate. Poor insulation forces your furnace to work harder.
- Schedule a system efficiency check: A professional tune-up can identify underlying issues affecting efficiency, such as a dirty burner, restricted airflow, or a malfunctioning component.
- Consider thermostat settings: Ensure your thermostat is programmed efficiently, perhaps lowering the temperature when you're away or asleep.
Addressing these areas can help reduce your energy consumption and bring those bills back down.
Your Partner for a Warm and Comfortable Home
When the cold winds blow through Clive, IA, the reliability of your furnace isn't just about comfort - it's about the well-being of your family and the protection of your home. From routine maintenance to urgent heating repair in Clive, IA, understanding the common issues and knowing when to call for professional help is key to a worry-free winter. We are committed to providing our community with honest assessments, dependable service, and flexible maintenance plans designed to keep your home warm and your family happy. Proactive care, timely repairs, and choosing a reputable, NATE-certified contractor are your best defenses against the winter chill.
For more information about heating repair services and how we can help keep your home cozy, visit our dedicated page: More info about heating repair services in Clive, IA
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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