Guide
Why Immediate Furnace Help Matters in Central Iowa Winters
When your furnace quits on a freezing night, 24 hour furnace repair in norwalk, ia can mean the difference between staying warm and facing a dangerous situation. Norwalk winters are unpredictable, and a broken heating system isn't just uncomfortable—it can lead to frozen pipes, unsafe indoor temperatures, and costly home damage. Having access to emergency furnace services gives you peace of mind that help is available whenever you need it most.
For comprehensive heating solutions and expert guidance, visit our heating services page, or if you're ready to schedule immediate assistance, contact us for furnace repair.
When to Call for Emergency Furnace Repair
- No heat at all - System won't turn on or produce warm air
- Strange noises - Banging, rattling, or screeching sounds
- Gas or burning smell - Could indicate a serious safety issue
- Carbon monoxide alarm - Evacuate immediately and call for help
- Pilot light problems - Won't stay lit or burns yellow instead of blue
- Short cycling - Furnace turns on and off repeatedly
These signs mean your furnace needs professional attention right away. Waiting can make problems worse and put your family at risk.
Signs Your Furnace Needs Immediate Repair
When winter shows its frosty face in Norwalk, a reliable furnace isn't a luxury; it's a necessity. Being left without heat can quickly turn from an inconvenience into a genuine emergency. Knowing the signs that your furnace needs immediate help can prevent minor issues from becoming major headaches, or worse, dangerous situations. If you're experiencing any of the following, it's time to call for 24 hour furnace repair in norwalk, ia.
No Heat Whatsoever: This is the most obvious sign. If your furnace won't turn on, or it turns on but blows only cold air, your home can rapidly become uncomfortably—and even dangerously—cold. In Norwalk's frigid temperatures, this can lead to frozen pipes and other costly home damage. If your furnace won't turn on, we need to address it promptly.
Strange Noises: Furnaces are not silent, but they shouldn't sound like a haunted house. Banging, rattling, screeching, or clanking noises often signal mechanical problems. A banging sound might indicate issues with the igniter or burners, while a screeching sound could point to a failing motor bearing. These noises are your furnace crying for help, and ignoring them can lead to more extensive and expensive repairs down the line.
Burning Smells: A slight burning smell when you first turn on your furnace for the season is often just dust burning off. However, a persistent or strong burning smell, especially one like melting plastic or electrical components, is a serious warning. This could indicate an electrical problem, an overheated motor, or even a fire hazard.
Gas Odor: If you smell gas near your furnace, this is an immediate emergency. Natural gas has a distinct rotten-egg odor added for safety. If you detect this smell, turn off your furnace, open windows, evacuate your home, and call your gas provider and then us for emergency service. Do not use any electrical switches or phones inside the house, as a spark could ignite the gas.
Carbon Monoxide Alarm Activation: Carbon monoxide (CO) is a colorless, odorless, and tasteless gas produced by incomplete combustion. It's often called the "silent killer." If your CO alarm goes off, evacuate everyone, including pets, from your home immediately and call 911. Once the emergency responders have cleared your home, contact us for an inspection of your furnace. A cracked heat exchanger or other combustion issues can release CO into your home.
Pilot Light Problems: For older gas furnaces, a pilot light that repeatedly goes out or burns yellow instead of a strong blue flame is a sign of trouble. A yellow flame indicates incomplete combustion, which can produce carbon monoxide. This needs immediate professional attention.
Short Cycling: This occurs when your furnace turns on, heats up quickly, and then shuts off before your home reaches the set temperature, only to turn on again a few minutes later. Short cycling can be caused by various issues, from a clogged air filter to an oversized furnace, and it leads to inefficient operation, increased wear and tear, and higher energy bills.
Any of these signs to schedule furnace repair should prompt you to seek professional assistance right away. In the heart of Iowa's winter, we're here to ensure your home remains a warm, safe haven.
Common Furnace Problems During Norwalk's Winter Months
Norwalk winters put our furnaces to the test, running for extended periods to combat the cold. This heavy workload can expose and exacerbate common issues, often leading to the need for 24 hour furnace repair in norwalk, ia. Understanding these prevalent problems can help you recognize them quickly.
Here are some of the most common furnace problems we encounter during the colder months:
Clogged Air Filters: This is perhaps the most frequent culprit behind furnace inefficiency and breakdowns. A dirty filter restricts airflow, forcing your furnace to work harder to pull air through, which can lead to overheating, reduced heating capacity, and even short cycling. It's a simple fix, but often overlooked, contributing to many emergency calls.
Ignition Failure: For gas furnaces, the ignition system (pilot light or electronic igniter) is crucial for starting the heating cycle. If the pilot light won't stay lit or the electronic igniter fails, your furnace won't be able to produce heat. This often results in your furnace attempting to start multiple times before giving up, leaving you in the cold.
Thermostat Malfunctions: Your thermostat is the brain of your heating system. If it's faulty, has dead batteries, or is improperly calibrated, it can send incorrect signals (or no signals at all) to your furnace. This can lead to inconsistent heating, the furnace not turning on, or continuously running, causing discomfort and wasted energy.
Blower Motor Issues: The blower motor is responsible for circulating the heated air throughout your home. If it starts to fail, you might notice strange noises like rattling or squealing, or weak airflow from your vents. A completely failed blower motor means no air distribution, even if the furnace is generating heat.
Cracked Heat Exchanger: This is a serious and potentially dangerous issue. The heat exchanger separates the combustion gases from the breathable air circulating in your home. A crack can allow harmful gases like carbon monoxide to mix with your indoor air. Signs include a strong, unusual odor (like formaldehyde), soot accumulation, or a persistently yellow pilot light. This is a critical safety hazard that requires immediate attention and often necessitates furnace replacement.
Mechanical Wear and Tear: Over time, components like bearings, belts, and electrical connections can wear out due to continuous operation. This can lead to strange noises, reduced efficiency, or complete system failure. Addressing these issues early can be found in our furnace repair problems we can fix and our common heating repair issues we fix pages.
While some issues might seem minor, during Norwalk's harsh winter, any furnace problem can quickly escalate. That's why we emphasize prompt and professional attention to all heating concerns.
The Ultimate Guide to 24 Hour Furnace Repair in Norwalk, IA
When the chill of a Norwalk winter settles in, a non-functioning furnace isn't just an inconvenience; it's an urgent problem. That's where 24 hour furnace repair in norwalk, ia becomes your ultimate solution. We understand that heating emergencies don't stick to business hours, and neither do we. Our commitment is to get your heat flowing again fast, ensuring your family's comfort and safety.
Navigating a furnace breakdown can be stressful, but with the right information and a trusted partner, you can handle any situation. Whether it's a weekend, a holiday, or the middle of the night, we are here to provide rapid and professional assistance, making us your go-to for heating repair norwalk ia.
Benefits of Choosing an Emergency Service
Choosing a 24-hour furnace repair service in Norwalk, IA, offers a multitude of benefits, especially when facing an unexpected breakdown during the coldest times of the year.
Immediate Response: The most obvious advantage is speed. When your furnace fails at 2 AM on a Tuesday or 4 PM on Christmas Day, you don't have to wait until regular business hours. Emergency services prioritize restoring safe heat delivery and mitigating immediate risks. Our local, live operators are ready for your call, ensuring someone is always available to dispatch help.
Safety Assurance: Many furnace issues, such as gas leaks or carbon monoxide emissions, pose serious safety risks. An emergency technician can quickly diagnose and address these hazards, protecting your household from potential harm. We prioritize safety first, ensuring thorough inspections and quick resolutions to dangerous situations.
Preventing Frozen Pipes: In Norwalk's freezing temperatures, a lack of heat for even a few hours can lead to burst pipes, causing extensive water damage and costly repairs. Rapid furnace repair prevents this secondary damage, saving you significant money and stress. Timely heating repair is crucial in preventing frozen pipes.
Peace of Mind: Knowing that professional help is just a phone call away, regardless of the time or day, brings immense peace of mind. You won't have to spend a freezing night worrying about how you'll keep warm or the potential damage to your home. We'll get your furnace up and running as quickly as possible.
Weekend and Holiday Availability: Furnaces seem to have a knack for breaking down at the most inconvenient times. Our 24-hour service means we're available on holidays and weekends, so your family doesn't have to suffer through special occasions without warmth. We understand the importance of heating repair services no matter what the calendar says.
Expertise in Urgent Situations: Emergency technicians are experienced in quickly diagnosing urgent problems under pressure. They have the tools and expertise to handle critical situations efficiently, ensuring your system is repaired correctly and safely.
How to Select the Right Company for 24 hour furnace repair in norwalk, ia
When your furnace goes out, you need reliable help fast. Choosing the right company for 24 hour furnace repair in norwalk, ia involves considering several key factors to ensure you receive prompt, professional, and trustworthy service.
Local Availability and Reputation: Look for a company with a strong presence in Norwalk and the surrounding areas (like Des Moines, Ankeny, or Clive). Local companies often offer faster response times because their technicians are already in the vicinity. Check online reviews and testimonials to gauge their reputation for promptness, professionalism, and customer satisfaction. We are proud to serve locations norwalk ia and the greater Des Moines area.
Licensing and Insurance: Always ensure the company and its technicians are fully licensed and insured. This protects you from liability in case of accidents or improper repairs. A reputable company will be transparent about their credentials.
Clear Communication and Transparency: During an emergency, clear communication is paramount. The company should be able to explain the problem, the proposed solution, and any associated factors influencing the service clearly and understandably. We believe in honest assessments and ensuring you fully understand the project details.
Comprehensive Services: Does the company service all types and brands of furnaces? Can they handle various heating issues, from minor repairs to complex component replacements? A versatile service provider can address a broader range of problems. While no specific brands are inherently "more prone" to emergency repairs, older units of any brand will naturally be more susceptible to breakdowns. Regular maintenance is key for all systems.
Customer-Focused Policies: Look for companies that demonstrate a commitment to customer priority. This might include offering flexible maintenance plans, like ours, where we credit maintenance fees towards new equipment and provide no after-hours fees for plan members. These policies show a dedication to long-term customer relationships and satisfaction.
Technician Expertise: The quality of the repair ultimately depends on the skill of the technician. Look for companies that employ certified, experienced, and background-checked professionals who are continually updating their knowledge. Our technicians have the tools and tricks for the best service calls and HVAC system repairs in town.
By considering these factors, you can make an informed decision and choose a company that will provide dependable and efficient emergency furnace repair when you need it most.
Questions to Ask Your Technician Upon Arrival
When a technician arrives for 24 hour furnace repair in norwalk, ia, you'll likely be anxious to get your heat back. However, it's important to ask a few key questions to ensure you understand the situation and are comfortable with the proposed solutions.
"What is the diagnosis?" Ask them to clearly explain what they believe is wrong with your furnace. A typical diagnostic visit takes 30 to 90 minutes, and in many cases, the issue is identified on the first visit. They should outline the next steps and any parts needed.
"What are my repair options?" Sometimes there's more than one way to fix a problem. Ask about the pros and cons of each option, especially if one is a temporary fix versus a more permanent solution.
"Are the necessary parts available?" For some repairs, specialized parts might be needed. Inquire if the technician has the part on hand or if it needs to be ordered, which could affect the repair timeline.
"Will this repair affect my warranty?" Using manufacturer-approved parts and documented service procedures helps preserve warranty coverage. A qualified technician will advise on the parts and paperwork required to keep your warranty intact.
"What can I do to prevent this issue from happening again?" A good technician will offer preventative tips specific to your furnace's problem. This is a great opportunity to learn about maintaining your system and preventing future breakdowns. Our furnace repair by our technicians ensures you get expert advice.
Asking these questions will not only help you feel more informed but also ensure that you're receiving transparent and comprehensive service. We believe in honest assessments and clear communication throughout the repair process.
How to Prevent Future Furnace Emergencies
While we're always here for 24 hour furnace repair in norwalk, ia, our ultimate goal is to help you avoid those urgent, middle-of-the-night calls. Proactive care and simple homeowner steps can significantly reduce the likelihood of furnace emergencies, extend your system's longevity, and improve its energy efficiency.
In Norwalk's demanding climate, preparing for winter means more than just stocking up on hot cocoa; it means taking care of your furnace. By implementing a few best practices, you can save money, reduce stress, and keep your home consistently warm and comfortable.
The Role of Regular Maintenance in Preventing the need for 24 hour furnace repair in norwalk, ia
Regular furnace maintenance is the single most effective way to prevent unexpected breakdowns and the need for emergency repairs. It's like a routine check-up for your car—it keeps everything running smoothly and catches small issues before they become major problems.
Annual Tune-Ups: We recommend annual preventative maintenance for your furnace. A professional tune-up involves a thorough inspection, cleaning, and calibration of your system. This helps identify worn-out parts, clean components, and ensure everything is operating at peak performance. For heat pumps, consider inspections before both heating and cooling seasons.
Improved Efficiency: A well-maintained furnace runs more efficiently, using less energy to heat your home. This translates directly into lower utility bills, helping you save money throughout the cold Norwalk winter. Regular professional maintenance can prevent a significant percentage of furnace repairs—some studies suggest as much as 63%!
Extended Lifespan: Just like any mechanical system, regular care extends the life of your furnace. By addressing minor issues promptly and keeping components clean and lubricated, you can significantly prolong your furnace's operational life, delaying the need for costly replacement.
Safety Checks: During maintenance, technicians perform crucial safety checks, including inspecting for carbon monoxide leaks, gas leaks, and electrical hazards. This ensures your furnace operates safely, protecting your household from dangerous situations.
Early Issue Detection: Maintenance allows us to catch potential problems early. For example, a technician might notice a frayed belt or a slightly corroded wire that could lead to a breakdown later. Addressing these small issues prevents them from escalating into emergency repairs.
To ensure your furnace is ready for whatever Norwalk winter throws its way, consider enrolling in one of our flexible maintenance plans. We even uniquely credit maintenance fees towards new equipment and provide no after-hours fees for plan members, making proactive care even more beneficial. Learn more about our furnace service norwalk ia.
Simple Steps for Homeowners to Take
Beyond professional maintenance, there are several simple steps you can take as a homeowner to keep your furnace running smoothly and reduce the chance of needing 24 hour furnace repair in norwalk, ia.
Change Air Filters Regularly: This is the easiest and most impactful task you can do. A clean air filter promotes efficient airflow, improves indoor air quality, and prevents your furnace from overworking. Check your filter monthly and replace it every 1-3 months, or more frequently if you have pets or allergies.
Keep Vents Clear: Ensure all heating vents throughout your home are open and unobstructed by furniture, curtains, or rugs. Blocked vents restrict airflow, leading to uneven heating and increased strain on your system.
Check Thermostat Batteries: If your thermostat is battery-powered, replace the batteries annually, especially before the heating season begins. A dead battery can make your furnace appear to be broken when it's just a simple power issue. Also, ensure your thermostat settings are correct and not accidentally set to "off" or "fan only."
Listen for Odd Sounds: Pay attention to any new or unusual noises coming from your furnace. Rattles, hums, squeals, or bangs can be early indicators of a developing problem. Addressing these signs your furnace needs quick repair can prevent a full breakdown.
Keep Outdoor Units Clear: If you have a heat pump system, ensure the outdoor unit is clear of snow, ice, and debris during winter storms. This allows for proper airflow and efficient operation.
Seal and Insulate Ducts: Leaky or uninsulated ducts can lose a significant amount of heat before it reaches your living spaces. Sealing and insulating your ducts can improve efficiency and reduce the workload on your furnace.
By taking these small but important steps, you're not just maintaining your furnace; you're investing in your home's comfort, safety, and energy efficiency.
Conclusion
Norwalk winters are no joke, and being prepared for any furnace emergency is key to maintaining a warm, safe, and comfortable home. From recognizing the early warning signs of a struggling furnace to understanding the immense benefits of 24 hour furnace repair in norwalk, ia, we hope this guide empowers you to make informed decisions for your heating needs.
A sudden loss of heat, strange noises, burning smells, or a carbon monoxide alarm are all calls to action that require immediate professional attention. Choosing a reputable, local service provider ensures that expert help is just a phone call away, any time of day or night, safeguarding your home from frozen pipes and ensuring your family's well-being.
Proactive measures, particularly regular furnace maintenance and simple homeowner tasks like changing filters, are your best defense against unexpected breakdowns. These steps not only prevent emergencies but also improve efficiency, extend your furnace's lifespan, and keep your energy bills in check.
At True Comfort, we are dedicated to providing Norwalk residents with honest assessments, dependable service, and the peace of mind that comes with knowing your home's heating is in expert hands. We are your partners in home comfort, ready to assist with any heating challenge. For reliable and prompt service to keep your home warm, schedule your furnace repair in Norwalk, IA today.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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