Why Professional Furnace Cleaning Is Essential for Your Home’s Safety and Comfort
When you search for furnace cleaning near me, you’re looking for qualified technicians who can maintain your heating system and keep your family safe. Here’s what you need to know:
Quick Answer for Furnace Cleaning Services:
- Annual cleaning recommended – Schedule before winter starts
- Professional service takes 90 minutes to 2.5 hours on average
- Includes cleaning blower motor, burners, flame sensor, and heat exchanger
- Prevents 63% of furnace repairs according to industry data
- Safety inspection checks for carbon monoxide leaks and proper venting
Your furnace works hard to keep your family comfortable during Iowa’s harsh winters. But when it’s not properly maintained, it can become a safety hazard and an expensive headache.
A poorly maintained furnace can produce dangerous carbon monoxide fumes – a natural byproduct of combustion that becomes deadly when systems aren’t clean and properly vented. Beyond safety concerns, dirty furnaces work harder, use more energy, and break down more often.
The good news? Regular professional cleaning helps your furnace run at peak efficiency, prevents costly breakdowns, and can extend your system’s life to 15-20 years with proper care.
This guide will help you understand when your furnace needs cleaning, what to expect from professional service, and how to find trustworthy technicians in your area.
The Core Benefits and Critical Risks of Furnace Maintenance
Think of your furnace as the heart of your home’s comfort system. Just like your heart needs care to keep pumping strong, your furnace needs regular attention to keep your family warm and safe through Iowa’s bitter winters.
Most homeowners tuck their furnace away in the basement and forget about it until something goes wrong. But here’s the thing – a little proactive care goes a long way in preventing those middle-of-the-night breakdowns when temperatures plummet.
What Are the Benefits of Regular Furnace Cleaning?
When you invest in regular furnace maintenance, you’re really investing in peace of mind. Here’s what professional furnace cleaning near me services deliver for your home:
Your energy bills will thank you. A clean furnace doesn’t have to fight through layers of dust and debris to heat your home. When your system runs efficiently, it uses less energy – and that translates directly to lower monthly utility bills. It’s like the difference between running with heavy boots versus lightweight sneakers.
You’ll get more years from your investment. With proper care, most furnaces can keep your family comfortable for 15-20 years. That’s because regular cleaning prevents the kind of wear and tear that forces components to work overtime. Think of it as adding extra winters to your furnace’s life.
No more surprise breakdowns. Industry data shows that 63% of furnace repairs are preventable with regular maintenance. During a professional cleaning, technicians spot small issues before they become big, expensive problems. Instead of dealing with a dead furnace on the coldest night of the year, you’ll have a system that runs reliably when you need it most.
Your family stays safer. This benefit can’t be overstated. A clean, well-maintained furnace operates safely, with proper ventilation and no dangerous gas leaks. Professional technicians check for carbon monoxide issues and ensure all combustion byproducts exit your home safely.
Everyone breathes easier. Your furnace circulates air throughout your home, and when it’s dirty, it spreads dust, pet dander, and other allergens with every cycle. Regular cleaning dramatically improves your indoor air quality, which means fewer sneezing fits, less dust on your furniture, and relief for family members with allergies or asthma.
For more insights on keeping your heating system in top shape, check out more on the importance of heating repair services.
What Are the Potential Risks of a Neglected Furnace?
On the flip side, ignoring your furnace maintenance is like playing Russian roulette with your family’s safety and comfort. The risks are real, and some are downright dangerous.
Carbon monoxide poisoning is a silent threat. Gas and oil furnaces naturally produce carbon monoxide during combustion, but a properly functioning system vents these dangerous fumes safely outside. When your furnace is dirty or damaged, cracks can develop or vents can become blocked, allowing this colorless, odorless killer to seep into your home. Carbon monoxide exposure can cause headaches, dizziness, and in severe cases, death.
Fire hazards lurk in dirty systems. Dust, lint, and debris don’t just reduce efficiency – they create fire risks. When these materials accumulate near hot components, they can ignite and cause devastating house fires. It’s a scary thought, but it’s entirely preventable with regular cleaning.
Your comfort suffers with uneven heating. A neglected furnace struggles to distribute warm air evenly throughout your home. You’ll notice cold spots in certain rooms, forcing you to crank up the thermostat and waste energy trying to compensate for poor performance.
Emergency repairs hit your wallet hard. 63% of preventable repairs? When you skip maintenance, you’re rolling the dice on expensive emergency service calls. These always seem to happen during the worst weather, when repair costs are highest and technicians are in high demand.
Complete system failure means premature replacement. The ultimate consequence of neglect is total furnace failure years before it should happen. Major components like heat exchangers and blower motors can fail catastrophically, leaving you facing an unexpected furnace replacement in the middle of winter.
Don’t let these risks threaten your family’s safety and comfort. You can learn about common HVAC repair issues we handle to better understand what regular maintenance prevents.
When to Schedule a Furnace Tune-Up: Key Signs and Recommended Frequency
Timing is everything when it comes to furnace maintenance. While you might be tempted to wait until something goes wrong, being proactive about furnace cleaning near me services will save you money, stress, and potentially dangerous situations down the road.
Think of your furnace like your car – you wouldn’t skip oil changes and expect it to run smoothly, right? Your heating system deserves the same attention, especially when it’s working hard to keep your family comfortable through Iowa’s unpredictable winters.
How Often Should a Furnace Be Cleaned?
Here’s the straightforward answer: your furnace needs professional cleaning and inspection once every year. This isn’t just a recommendation – it’s essential for keeping your system running safely and efficiently.
Annual professional service is the gold standard that HVAC professionals and manufacturers agree on. This yearly checkup helps your heating system run at peak efficiency, prevents costly breakdowns, and can extend your furnace’s life significantly. Plus, many manufacturers actually require annual maintenance to keep your warranty valid. Skip it, and you might find yourself paying out of pocket for repairs that should have been covered.
The best time to schedule your service is in the fall, before you really need your heat. There’s nothing worse than finding your furnace has issues on the first cold night of winter. Getting ahead of the season means any problems can be fixed when it’s convenient for you, not when you’re desperate for warmth.
Some homes need more frequent attention than the standard annual cleaning. Homes with pets often require extra care because pet dander and hair can quickly clog filters and accumulate throughout your system. If anyone in your family suffers from allergies or asthma, more frequent cleanings can dramatically improve your indoor air quality and reduce triggers that make symptoms worse.
High-usage systems also benefit from additional attention. If you run your furnace heavily or have an older system that’s working harder to keep up, don’t hesitate to schedule an extra cleaning during the heating season.
For more details on how regular maintenance protects your investment, check out the benefits of a furnace tune-up.
What Are the Signs Your Furnace Needs Cleaning?
Your furnace is actually pretty good at telling you when something’s wrong – you just need to know what to listen and look for. These warning signs mean it’s time to search for furnace cleaning near me services right away:
Strange noises are often the first clue something’s not right. Your furnace should hum quietly in the background. When you start hearing banging, rattling, squealing, or grinding, it’s your system’s way of crying for help. These sounds usually mean parts are loose, the blower motor is struggling, or debris is interfering with normal operation.
A yellow pilot light instead of blue is a serious red flag. Your pilot light should always burn with a strong, steady blue flame. When it turns yellow or starts flickering, it means your furnace isn’t burning fuel completely – and that incomplete combustion can produce dangerous carbon monoxide.
Sudden increases in your energy bills often catch homeowners by surprise. If your heating costs are climbing without any change in how much you’re using your system, your furnace is probably working much harder than it should to keep your home warm.
Excessive dust around vents is another telltale sign. Are you constantly dusting your home, only to see a fresh layer appear within days? When dust and debris start collecting around your air vents – or worse, blowing out of them – your furnace and ductwork are circulating contaminants throughout your house instead of clean air.
Short cycling happens when your furnace turns on and off frequently instead of running steady, longer cycles. This stop-and-start pattern is hard on your equipment and usually means something’s preventing your system from operating normally.
Don’t ignore these warning signs. Acting quickly can prevent minor issues from turning into major repairs and keep your family safe. For more detailed information about these symptoms, visit our guide on key signs to schedule furnace repair.
What to Expect from a Professional Furnace Cleaning Near Me
When you’re searching for furnace cleaning near me, you deserve to know exactly what you’re getting for your investment. At True Comfort, we believe in transparency – no surprises, no shortcuts, just honest, thorough service that keeps your family safe and comfortable.
Think of professional furnace cleaning like a comprehensive physical exam for your heating system. We don’t just dust off the obvious parts and call it good. Our certified technicians perform a meticulous inspection and cleaning process that addresses every component that affects your furnace’s safety, efficiency, and reliability.
What Does a Typical Furnace Cleaning Service Include?
When our team arrives at your home, we bring years of experience and specialized tools designed specifically for furnace maintenance. Here’s what happens during your comprehensive tune-up:
We start with a thorough system inspection, examining your entire furnace and the area around it. This helps us spot potential issues before they become expensive problems. Your air filter gets our immediate attention – we’ll either clean it thoroughly or replace it entirely, depending on its condition.
The blower motor and wheel cleaning is where our expertise really shines. We don’t just wipe down surfaces; we carefully remove and clean these critical components using specialized equipment. Think of it as giving your furnace’s “lungs” a deep clean so air can flow freely throughout your home.
Your burner assembly receives a detailed inspection and cleaning to ensure complete, efficient combustion. We also clean the flame sensor – a small but vital safety device that can cause your entire system to malfunction if it gets dirty. Many homeowners don’t even know this component exists, but it’s crucial for safe operation.
One of our most important tasks is the heat exchanger inspection. We carefully examine this component for any cracks or damage that could allow dangerous gases like carbon monoxide to enter your home’s air supply. This isn’t something you can check yourself, and it’s absolutely critical for your family’s safety.
For furnaces with pilot lights, we inspect and clean both the pilot light and thermocouple to ensure reliable ignition. High-efficiency furnaces get special attention for their condensate drain systems – we make sure these are clear and properly connected to prevent water backup issues.
Our gas pressure and carbon monoxide testing uses professional-grade equipment to verify your furnace is operating safely. We also lubricate moving parts, inspect all electrical connections, and examine your entire venting system to ensure combustion fumes are safely carried away from your home.
Finally, we run comprehensive system diagnostics and performance tests. This means firing up your furnace and checking temperature differentials, airflow, thermostat operation, and safety controls. We want to be absolutely certain everything is working perfectly before we leave.
This thorough approach is what sets professional service apart from a quick DIY filter change. You can explore more about our comprehensive approach through our furnace services in Des Moines IA.
How Long Does a Furnace Cleaning Appointment Typically Take?
Most homeowners want to know how long we’ll be working in their home, and that’s completely understandable. A typical professional furnace cleaning takes between 90 minutes and 2.5 hours to complete properly.
The exact time depends on several factors. Newer, high-efficiency systems sometimes require additional diagnostic checks and have more intricate components, while older furnaces might need extra care due to years of accumulated wear and dirt.
The level of neglect makes a big difference too. If your furnace hasn’t been cleaned in several years, or if you have pets, recent renovations, or other factors that increase dust and debris, we’ll need more time to restore your system to peak condition. We’ve seen furnaces that looked almost new after a thorough cleaning, even though they hadn’t been serviced in years.
Home size and additional services also affect timing. If you decide to combine your furnace cleaning with duct cleaning or other HVAC services, the appointment will naturally take longer. However, bundling services often makes sense for comprehensive home comfort and air quality improvement.
Our technicians work efficiently while maintaining the high standards that keep your family safe. We’d rather take the time to do the job right than rush through and miss something important. After all, your comfort and safety are worth doing properly.
DIY vs. Professional Service: Making the Right Choice for Your Home
When you’re searching for furnace cleaning near me, you might wonder if this is something you can tackle yourself or if it’s better left to the professionals. While we appreciate the DIY spirit (and there are definitely some tasks you can handle safely), furnace cleaning involves complex systems, potential safety hazards, and specialized equipment that most homeowners simply don’t have access to.
The truth is, some basic maintenance tasks are perfectly safe for homeowners, while others require the training, tools, and expertise that only licensed professionals can provide.
Can I Clean My Furnace Myself, or Should I Hire a Professional?
Let’s be honest about what you can and cannot safely do when it comes to furnace maintenance. Understanding these boundaries isn’t just about protecting your equipment – it’s about protecting your family.
What You Can Safely Do Yourself:
Changing the air filter is the most important DIY task you can perform. This simple step, done every 1-3 months depending on your filter type and home conditions, keeps your system running efficiently and your air cleaner. It’s straightforward, safe, and makes a real difference.
Clearing debris around your outdoor unit (for heat pumps) or around your furnace area is another safe task. Keep the area around your equipment clear of storage items, dust, and debris to ensure proper airflow and safe operation.
Checking your thermostat settings and replacing thermostat batteries are simple tasks that can prevent unnecessary service calls.
What Should Always Be Left to Professionals:
Here’s where things get serious. Cleaning internal furnace components requires specialized tools and knowledge of how these intricate systems work. Components like the blower motor, burner assembly, and heat exchanger need careful handling to avoid damage.
Safety inspections and testing are absolutely critical and require professional equipment. We test for carbon monoxide levels, check gas pressure, and inspect heat exchangers for dangerous cracks – things that can’t be done without proper training and specialized instruments.
Gas line work and electrical connections should never be attempted by homeowners. These systems can be deadly if handled incorrectly, and working on them without proper licensing is often illegal.
Why DIY Furnace Cleaning Can Backfire:
Voiding your warranty is a real risk. Most manufacturers require professional maintenance to keep warranties valid. Attempting to clean internal components yourself can immediately void this protection, leaving you responsible for expensive repairs.
Safety hazards are the biggest concern. Improper cleaning or reassembly can create carbon monoxide leaks, gas leaks, or fire hazards. We’ve seen well-meaning homeowners accidentally disconnect safety switches or damage heat exchangers, creating dangerous situations.
Causing expensive damage is surprisingly easy when you don’t know what you’re doing. A simple mistake during cleaning can damage sensitive components, turning a routine maintenance task into a costly repair job.
How to Find a Reputable “Furnace Cleaning Near Me” Service
When you’re ready to hire a professional, choosing the right company makes all the difference. Not all HVAC companies are created equal, and your family’s safety depends on finding qualified, trustworthy technicians.
Start with online reviews and testimonials. Look for companies with consistently positive feedback, especially comments about punctuality, cleanliness, and thorough explanations of work performed. Pay attention to how companies respond to any negative reviews – this tells you a lot about their customer service approach.
Verify licensing and insurance. Any reputable HVAC company should readily provide proof of proper licensing and insurance coverage. This protects you if something goes wrong during the service call.
Check for technician certifications. Look for companies whose technicians hold certifications from organizations like NATE (North American Technician Excellence). These certifications demonstrate ongoing education and commitment to industry standards.
Ask about experience with your specific furnace brand. While good technicians can work on most systems, companies familiar with your particular brand and model often provide more efficient, thorough service.
Check their Better Business Bureau rating to see their track record of resolving customer complaints and maintaining professional standards.
Look for companies that offer honest assessments. You want technicians who will tell you the truth about your system’s condition, not try to sell you unnecessary services or replacements. Companies that credit maintenance costs toward future equipment purchases show confidence in their service and commitment to long-term customer relationships.
The right professional service gives you peace of mind, ensures your family’s safety, and actually saves you money in the long run through improved efficiency and fewer breakdowns. When you find a company you trust, stick with them – building a relationship with reliable HVAC professionals is one of the best investments you can make as a homeowner.
For more insights into choosing reliable HVAC professionals, you can read about why you can trust us for your HVAC needs.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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