Guide
Why Altoona Homeowners Are Choosing Heat Pumps
Heat pump installation in altoona, ia offers a single, efficient solution for both heating and cooling your home year-round. If you're dealing with an aging furnace, rising energy bills, or a separate AC system that's on its last legs, a heat pump can simplify your home comfort while cutting costs.
What You Need to Know About Heat Pump Installation:
- One System, Two Functions: Heat pumps provide both heating in winter and cooling in summer, eliminating the need for separate systems
- Energy Efficiency: They move heat rather than generate it, using significantly less energy than traditional furnaces
- Cold Climate Ready: Modern heat pumps work efficiently even in Iowa's winter temperatures
- Professional Installation: Proper sizing and setup by licensed technicians ensures optimal performance and longevity
- Maintenance: Annual tune-ups keep your system running smoothly for 12-20 years
Ready to explore your options? Learn more about heat pumps or schedule a consultation with our team.
Altoona's climate demands reliable heating and cooling. With temperature swings from below freezing in January to the upper 80s in July, your HVAC system works hard. Recent improvements in heat pump technology have made them a practical choice for Iowa winters, offering year-round comfort without the complexity and maintenance of running two separate systems.
How Heat Pumps Provide Year-Round Comfort in Iowa
If you're wondering how a single system can keep your Altoona home cozy in January and cool in July, you're not alone. The technology behind heat pump installation in altoona, ia might seem mysterious at first, but it's actually beautifully straightforward.
Here's the key difference: traditional furnaces create heat by burning fuel, and air conditioners only remove heat from your home. A heat pump does something smarter—it simply moves heat from one place to another. This is exactly why heat pumps are so efficient for both heating and cooling.
During winter's heating cycle, your heat pump works a bit like a reverse refrigerator. Even when it's freezing outside, there's still heat energy in the air. The outdoor unit uses a special refrigerant that absorbs this heat at low temperatures, causing the refrigerant to evaporate into a gas. A compressor then squeezes this gas, making it even hotter. This hot refrigerant travels indoors, where it releases its warmth into your home through the air handler and ductwork. As it gives up its heat, the refrigerant condenses back into a liquid, passes through an expansion valve to cool down, and heads back outside to start the cycle again.
When summer arrives, the whole process reverses. Now the indoor unit absorbs heat and humidity from your home's air, and the outdoor unit releases that heat outside. It's the same principle your refrigerator uses, just scaled up for your entire house.
The magic happens thanks to something called a reversing valve. This clever component changes the direction of refrigerant flow, switching the system seamlessly between heating and cooling modes. The refrigerant itself is the real workhorse—continuously circulating through the system, absorbing and releasing heat as it evaporates and condenses.
You might be thinking, "But what about Iowa winters?" That's a fair question. Older heat pumps struggled when temperatures dropped, but modern cold-climate technology has changed everything. Today's systems work efficiently even when the thermometer dips near freezing. While efficiency does decrease as temperatures fall below 25°F, many systems include supplemental electric heating that kicks in only during the coldest days. This means reliable warmth even during Altoona's deepest winter cold snaps.
These advances in technology make heat pumps a practical, year-round solution for Iowa homeowners. To learn more about how these systems can work in your specific situation, visit our page on Heat Pumps.
Top Benefits of Choosing a Heat Pump for Your Altoona Home
Choosing a heat pump installation in Altoona, IA isn't just about replacing an old HVAC system—it's about changing the way your home feels while making a smart investment in your family's comfort and your wallet. We've helped countless Altoona homeowners make this switch, and we're always thrilled to see the difference it makes in their daily lives.
Superior Energy Efficiency
Here's where heat pumps really shine. Remember how we explained that heat pumps move heat rather than generate it? That fundamental difference makes them one of the most energy-efficient heating and cooling options available today. They require far less electricity to operate than traditional furnaces burning fuel or electric resistance heaters cranking away.
What does this mean for you? Many homeowners see their heating and cooling bills drop by around 40 percent after switching to a heat pump. That's real money staying in your pocket month after month, year after year. Imagine what you could do with those savings—maybe finally take that family vacation or tackle another home improvement project you've been putting off.
Single System for Heating and Cooling
If you're like most Altoona homeowners, you've been juggling two separate systems: a furnace for winter and an air conditioner for summer. Each needs its own maintenance, its own repairs, and its own worry. A heat pump changes all that by combining both functions into one integrated unit.
This simplification means fewer service calls, less equipment taking up space, and a more streamlined approach to keeping your home comfortable year-round. It's honestly refreshing to have just one system to think about, especially during those unpredictable Iowa shoulder seasons when you might need heat in the morning and cooling by afternoon.
Improved Indoor Air Quality
Indoor air quality matters more than many people realize, especially if you have family members with allergies or respiratory sensitivities. Because heat pumps don't rely on combustion to produce heat, they don't produce any toxic exhaust gases. That means no carbon monoxide concerns from your heating system—a significant safety advantage.
Additionally, heat pumps tend to generate less dust and airborne particles than standard combustion systems. The result? Cleaner, fresher air circulating through your home all year long. For families looking to move away from natural gas appliances, heat pumps offer a compelling and healthier alternative.
Safer Operation
Safety is paramount when it comes to home heating. Traditional gas furnaces involve open flames and surfaces that can reach extremely high temperatures. Heat pumps operate differently—there's no combustion involved, which means no open flames and no dangerously hot surfaces in your home.
This provides genuine peace of mind, especially if you have curious children or pets who might get too close to heating equipment. It's one less worry on your plate during those busy winter months.
Reduced Carbon Footprint
For environmentally conscious homeowners in Altoona, choosing a heat pump is one of the most impactful decisions you can make for your home's carbon footprint. By using electricity to transfer heat rather than burning fossil fuels like natural gas or propane, heat pumps significantly reduce your home's greenhouse gas emissions.
It's a practical way to take action on climate concerns while still enjoying complete comfort. You're not sacrificing anything—you're actually getting better performance while doing something positive for the environment. That's a win-win in our book.
Potential for Utility Rebates and Tax Credits
Here's some welcome news: your decision to install a heat pump might come with financial incentives. Many utility companies and government programs offer rebates or tax credits for homeowners who choose energy-efficient heat pump systems. These incentives can help offset your initial investment, making an already smart choice even more attractive.
The available programs can vary and change over time, but our team stays current on what's available in the Altoona area. We're happy to guide you through the rebate landscape and help you take advantage of every incentive you qualify for. It's just another way we make sure you get the most value from your investment.
The Process for Heat Pump Installation in Altoona, IA
When you're ready to move forward with a heat pump installation in Altoona, IA, we want you to know exactly what's coming. This is a significant investment in your home's comfort, and you deserve to feel confident and informed every step of the way. We've refined our installation process over years of serving Iowa homeowners, and we're here to walk you through it.
What to Expect During Your Heat Pump Installation in Altoona, IA
From the moment you reach out to us until we shake hands at the end of the job, our focus is on making this experience as smooth and stress-free as possible. Here's how we make that happen.
Initial Home Consultation: Everything begins with a conversation in your home. We'll sit down with you to understand your comfort goals, then take a thorough look at your current setup. We're checking insulation, examining your existing ductwork if you have it, measuring your space, and getting a feel for how your home heats and cools. This isn't a quick in-and-out visit—we take our time because this step is absolutely critical for what comes next.
Proper System Sizing: Here's where experience really matters. A heat pump that's too small will run constantly, struggling to keep up with Iowa's temperature extremes. One that's too large will cycle on and off too frequently, wasting energy and wearing out faster. We use detailed calculations based on your home's square footage, insulation, window efficiency, and other factors to determine the perfect size. Getting this right is what separates a good installation from a great one.
Safe Removal of Old Equipment: If you're replacing an existing furnace or air conditioner, we'll carefully disconnect and remove it. We handle all the disposal responsibly, following environmental guidelines for refrigerant recovery and recycling. You won't have to worry about hauling anything away or dealing with the old equipment.
Professional Placement of Indoor and Outdoor Units: Our licensed technicians will install both your indoor air handler and outdoor condenser unit with precision. We're connecting refrigerant lines, running electrical wiring, and integrating everything with your ductwork or setting up ductless heads if that's your choice. Throughout the process, we protect your floors and keep things tidy—you'll notice we wear booties and lay down protective coverings because we respect your home.
System Testing and Calibration: Once everything is physically in place, the real testing begins. We run your new heat pump through multiple cycles, checking refrigerant levels, airflow, electrical connections, and safety controls. We calibrate the system to ensure it's operating at peak efficiency, delivering the comfort you expect without wasting energy.
Final Walkthrough and Tutorial: Before we leave, we'll spend time showing you how everything works. We'll walk you through your thermostat settings, explain the different modes, and answer every question you have. We want you to feel completely comfortable operating your new system. This is your home, and you should feel confident with every aspect of your new heat pump.
Most installations take between four and eight hours, though homes requiring new ductwork or additional components might need a bit more time. For more details about our installation approach, visit our page on HVAC Installation.
Choosing the Right Team for Your Heat Pump Installation in Altoona, IA
Here's the truth: the best heat pump in the world won't perform well if it's not installed correctly. That's why choosing the right team for your heat pump installation in Altoona, IA is just as important as choosing the equipment itself.
Licensed technicians are non-negotiable. Licensing means your installers have met rigorous training requirements and understand current safety codes and best practices. It protects you legally and ensures your installation is done right the first time. Always verify that any company you're considering employs properly licensed and insured technicians.
Local experience matters more than you might think. Altoona's climate is unique—we get those brutal January cold snaps and sticky July heat waves. A company that's been serving this area understands what equipment performs best here and how to size systems for our specific conditions. We've been proudly serving Iowa communities for years, and that experience shows in every installation we complete.
Customer reviews tell the real story. When you're researching companies, take time to read what other Altoona homeowners are saying. Look for patterns in the feedback—do people mention punctuality, cleanliness, thoroughness? We're honored by the reviews our customers have shared, and we invite you to see what your neighbors are saying about their experiences with us.
At True Comfort, we've built our reputation on dependable service and honest assessments. We won't try to sell you equipment you don't need, and we won't cut corners to save time. We offer flexible maintenance plans that keep your system running optimally for years, and we uniquely credit those maintenance fees towards new equipment if you ever need it. Our plan members also never pay after-hours fees—because emergencies don't wait for business hours.
When you choose us, you're choosing straight answers, real solutions, and lasting peace of mind. To learn more about how we serve the Altoona community, visit our HVAC Services Altoona, IA page.
Ducted vs. Ductless: Which System is Right for You?
When you're planning a heat pump installation in Altoona, IA, you'll encounter an important fork in the road: should you go with a traditional ducted system or explore the flexibility of a ductless mini-split? Both options harness the impressive efficiency of heat pump technology, but they serve different homes and lifestyles in unique ways. Let's walk through what makes each one special so you can find the perfect fit for your Altoona home.
Traditional Ducted Systems
If your Altoona home was built with a network of air ducts running through the walls and ceilings, you're already halfway there. Traditional ducted heat pump systems work beautifully with existing ductwork, connecting to the vents you already have throughout your home. The result? Whole-home comfort that's distributed evenly and discreetly from room to room.
These systems are powerful enough to handle heating and cooling for your entire living space, making them the straightforward choice when your ductwork is in good shape. You won't see bulky units in every room—just the familiar vents you're used to, now powered by efficient heat pump technology. It's a clean, comprehensive solution that keeps your home comfortable without requiring major architectural changes.
Benefits of Ductless Mini-Splits
Now, what if your home doesn't have ductwork? Or what if you're tired of certain rooms being too hot while others are too cold? That's where ductless mini-split heat pumps truly shine. These innovative systems have transformed how many Altoona homeowners think about climate control.
The beauty of a ductless system starts with personalized comfort. Each sleek, wall-mounted indoor unit operates independently with its own thermostat. This means your teenager can keep their bedroom cool while you enjoy a warmer living room—no arguments, no compromises. You're only heating or cooling the spaces you're actually using, which translates to real energy savings.
This brings us to zoned heating and cooling, one of the biggest advantages of mini-splits. Instead of a single thermostat trying to make your entire house one temperature, you create multiple climate zones custom to how you actually live. Multi-story homes benefit tremendously from this approach, as do households where everyone has different temperature preferences. Those hard-to-heat bonus rooms or always-chilly spare bedrooms? Problem solved.
Ductless systems are absolutely perfect for home additions or garages. Finishing your basement? Converting the garage into a home office? Adding a sunroom? A mini-split gives you efficient, reliable climate control without the expense and disruption of extending ductwork through finished spaces. It's a cost-effective solution that keeps your project on budget and on schedule.
The fact that no extensive ductwork is needed opens up possibilities for older Altoona homes that were built before central air became standard. It also means you avoid the energy losses that can happen with leaky ducts—your heated or cooled air goes directly where it's needed, not into your attic or walls. For new construction projects, this flexibility allows for maximum efficiency and creative room layouts.
Whether you're drawn to the comprehensive coverage of a ducted system or the targeted flexibility of ductless mini-splits, we have the expertise to help you make the right choice for your home and lifestyle. For more information about these versatile systems, explore our pages on Mini-Split Installation Altoona, IA to see how we can create the perfect comfort solution for your unique needs.
Maintaining Your System for Peak Performance and Longevity
Think of your new heat pump like a reliable car—it'll take you where you need to go for many years, but only if you take care of it along the way. We want your investment to pay off for decades, keeping your Altoona home comfortable through every season. But before we talk about keeping your system in top shape, let's address an important question: when is it actually time to replace your old system?
Signs Your Old HVAC System Needs an Upgrade
Sometimes the most practical maintenance decision is recognizing when your current system has reached the end of the road. If you're dealing with any of these warning signs, it might be the perfect time to consider a heat pump installation in Altoona, IA:
System age over 15 years is usually the first red flag. Most furnaces and air conditioners are designed to last 10-15 years under normal conditions. Once your unit crosses that 15-year threshold, you're living on borrowed time. Even if it's still running, an aging system operates far less efficiently than modern equipment, quietly driving up your utility bills month after month.
Frequent and costly repairs tell their own story. We've all been there—you fix one thing, then something else breaks a few months later. When your HVAC technician knows your address by heart, or when a single repair quote makes you wince, your system is trying to tell you something. At a certain point, you're just throwing good money after bad.
Unexplained rises in energy bills often catch homeowners by surprise. Your usage hasn't changed, the weather's been typical for Iowa, but somehow your bills keep climbing. That's your system losing efficiency, working harder and harder to do the same job it used to do easily.
Loud or unusual noises are never a good sign. Banging, squealing, grinding, or hissing sounds mean something's wrong inside. These aren't quirks or personality traits—they're mechanical problems that often signal major component failures on the horizon.
Uneven heating or cooling throughout your home is frustrating and uncomfortable. If your bedroom feels like the Arctic while your living room is a sauna, your system isn't doing its job anymore. Whether it's due to improper sizing, failing components, or just old age, inconsistent temperatures mean it's time for a change.
If any of these issues sound familiar, a modern, efficient heat pump could be the solution that finally brings reliable, even comfort back to your Altoona home.
Essential Heat Pump Maintenance
Once you've invested in a quality heat pump, protecting that investment is surprisingly straightforward. A properly maintained heat pump can last anywhere from 12 to 20 years, and we're here to help you reach that upper end of the range.
Annual professional tune-ups are absolutely essential—this is the single most important thing you can do for your system. Think of it as your heat pump's yearly physical. During these visits, our technicians thoroughly clean essential components, lubricate all moving parts, check refrigerant levels, inspect safety controls, test thermostat accuracy, and tighten electrical connections. We catch small problems before they become expensive emergencies, keep your system running efficiently, and help prevent those middle-of-the-night breakdowns that always seem to happen during the coldest or hottest days of the year.
We offer flexible maintenance plans that make this easy and affordable. In fact, we even credit your maintenance fees towards new equipment if you ever need it. And for our plan members? No after-hours fees—ever. That's our commitment to your peace of mind.
Between professional visits, there are a couple of simple tasks that make a big difference. Changing your air filters regularly is the easiest way to keep your system happy. A dirty filter chokes your heat pump, forcing it to work harder while delivering less comfort. Check your filter monthly and swap it out every one to three months, more often if you have pets or family members with allergies.
Keeping the outdoor unit clear of debris takes just a few minutes but prevents major headaches. Leaves, grass clippings, and dirt can accumulate around your condenser, blocking airflow and reducing efficiency. Give your outdoor unit at least two feet of breathing room on all sides, trimming back any bushes or plants that creep too close.
These simple maintenance steps aren't just busywork—they're the difference between a system that lasts 12 years and one that's still running strong at 20. Lower utility bills, fewer repairs, and consistent comfort year after year make maintenance an investment that pays for itself many times over. For expert care and all your heating needs, visit our Heating Services page.
Conclusion: Upgrade to Efficient, Reliable Comfort
We've covered a lot of ground together, and if there's one thing we hope you're taking away, it's this: a heat pump installation in Altoona, IA isn't just another HVAC upgrade. It's a genuinely smart investment that transforms how you experience comfort in your home, season after season.
Think about it—you're getting an all-in-one heating and cooling solution that works beautifully through Iowa's unpredictable weather. No more juggling separate systems or worrying about which one needs attention next. Just reliable, consistent comfort from a single, efficient unit.
The benefits really do add up. Superior energy efficiency means you'll likely see real savings on those monthly utility bills—money that stays in your pocket where it belongs. You'll breathe easier too, literally, with improved indoor air quality and the peace of mind that comes from safer operation without combustion concerns. And if you care about your environmental impact (and we think that's pretty great), you're also taking a meaningful step toward a reduced carbon footprint for our Altoona community.
Whether you choose a traditional ducted system that works with your existing setup or opt for the flexible, zoned comfort of a ductless mini-split, the right heat pump—professionally installed and properly maintained—will keep your home comfortable for 12 to 20 years or more. That's a lot of cozy winters and cool summers ahead.
We know this is a big decision. It's your home, your comfort, and your investment. That's why our team is committed to walking beside you every step of the way, offering honest assessments and the kind of dependable service that helps you feel confident in your choice.
Your Altoona home deserves to be a comfortable refuge, no matter what the Iowa weather decides to do. Ready to experience year-round comfort? Learn more about our expert heat pump services and let's find the perfect solution for your home together.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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