Guide
How to Apply for Energy Rebates in Iowa and Start Saving on Your Energy Bills
Knowing how to apply for energy rebates in Iowa can put real money back in your pocket — and in 2026, there are more ways to save than ever before. Iowa homeowners can access rebates from their local utility, federal programs, and even municipal providers. Here is a quick overview of how the process works:
How to apply for energy rebates in Iowa (quick steps):
- Identify your utility provider from your electric or gas bill
- Check eligibility for utility rebates (MidAmerican Energy, Alliant Energy, your local co-op, or municipal utility)
- Verify income eligibility for federal HEAR or HOMES rebates through the Iowa Economic Development Authority (IEDA)
- Purchase and install qualifying ENERGY STAR-certified equipment through an approved contractor
- Submit your rebate application — online or by mail — with an itemized invoice, model number, and any required income documentation
- Allow several weeks for processing and receive your rebate as a bill credit or check
Whether you are upgrading to a heat pump, installing a smart thermostat, or improving your home's insulation, rebates from multiple programs can be combined to significantly reduce what you pay out of pocket.
Iowa has been allocated over $121 million in combined federal funding for home energy rebate programs through the Inflation Reduction Act — including more than $60 million each for the HOMES and HEEHRA programs. On top of that, utilities like MidAmerican Energy and Alliant Energy offer their own instant discounts and post-purchase rebates. Rural electric cooperatives and city-owned utilities add even more options for homeowners outside of major metro areas.
The key is knowing which programs you qualify for, what equipment is eligible, and how to submit your application correctly the first time.
Overview of Iowa Energy Rebate Programs in 2026
The landscape of home energy incentives in Iowa is incredibly rich in 2026. If you live in the Greater Des Moines area—whether that is in Ankeny, Waukee, Johnston, or Urbandale—you have access to a multi-tiered system of financial incentives. These programs are designed to ease the transition to energy-efficient systems, reducing your monthly utility bills while lowering your home's carbon footprint.
The primary driver behind the massive influx of new rebate opportunities is federal funding. Through the landmark Inflation Reduction Act (IRA), the U.S. Department of Energy (DOE) allocated substantial funding to states to establish robust, long-term energy efficiency programs. For a deeper dive into how these historical federal changes impact local heating and cooling upgrades, you can read about the Inflation Reduction Act HVAC Benefits for Iowa.
In Iowa, these federal funds are administered by the Iowa Economic Development Authority (IEDA). The state has established two primary pathways under the federal Home Energy Rebates umbrella:
- The HOMES Program (Home Efficiency Rebates): This performance-based program focuses on whole-house energy reduction. It rewards homeowners who achieve verified energy savings through a combination of upgrades, such as insulation, air sealing, and high-efficiency HVAC installations.
- The HEAR Program (Home Electrification and Appliance Rebates): Formerly known as HEEHRA, this program provides point-of-sale discounts specifically for electrification projects. It is highly focused on helping low- and moderate-income households upgrade to clean, electric technologies.
In addition to federal programs, Iowa's major investor-owned utilities, rural electric cooperatives (RECs), and municipal utilities offer their own independent rebate portfolios. These can often be paired with federal incentives to maximize your overall savings.
Federal Home Energy Rebates (HEAR and HOMES)
The federal HEAR and HOMES programs represent a monumental shift in how homeowners can fund energy upgrades. Because these programs are administered at the state level by the IEDA, the rules, application portals, and timelines are tailored specifically for Iowans.
The HEAR program is particularly attractive because it offers substantial point-of-sale discounts for qualifying electrification upgrades. This means instead of waiting months for a check to arrive in the mail, eligible low-to-moderate-income homeowners can receive the discount directly at the time of purchase when working with an approved contractor. Eligible upgrades under HEAR include cold-climate heat pumps, heat pump water heaters, electric wiring updates, and electrical panel upgrades.
The HOMES program, on the other hand, is open to all income levels but scales its incentives based on household income and the percentage of energy saved. To qualify, a professional home energy audit is typically required to model and measure the projected energy savings.
If you are looking to replace an aging furnace or air conditioner in Des Moines, combining these programs with remaining tax credits makes upgrading highly advantageous. For more details on leveraging these options, check out our guide on how New Federal Tax Credits Make Buying a New Heat Pump in Des Moines IA a Great Investment for Your Home.
Iowa Utility-Sponsored Rebates
While federal funding makes headlines, local utility-sponsored rebates remain the bread and butter of home improvement savings in Iowa. Investor-owned utilities like MidAmerican Energy (which serves Des Moines, Altoona, Urbandale, and surrounding areas) and Alliant Energy (operating as Interstate Power and Light in portions of central and eastern Iowa) have long-standing energy efficiency portfolios.
These utilities offer two primary types of incentives:
- Instant Discounts: Applied automatically by participating distributors or contractors at the time of purchase, removing the need for post-purchase paperwork.
- Mail-In or Online Rebates: Submitted by the homeowner or contractor after the qualifying equipment is installed.
Additionally, municipal utilities like Ames Electric Services and member-owned rural electric cooperatives (such as Consumers Energy Cooperative, which serves parts of central Iowa) offer localized rebates tailored to their specific membership needs. These utility programs focus heavily on reducing peak demand during extreme weather. To learn more about managing your energy demand and keeping your home comfortable during the peak cooling season, read our Summer Energy Saving Tips for Iowa Homeowners.
How to Apply for Energy Rebates in Iowa
The application process for energy rebates in Iowa varies depending on whether you are applying for a federal program, a utility rebate, or a cooperative incentive. However, the golden rule across all programs is preparation. Having the correct documentation, utilizing approved contractors, and verifying eligibility before any work begins will ensure a smooth, successful application.
How to Apply for Energy Rebates in Iowa for State and Federal Programs
To apply for the state-administered federal HEAR and HOMES programs in Iowa, you must follow a structured pathway managed by the Iowa Economic Development Authority (IEDA). Because these programs are highly regulated, they require strict adherence to the following steps:
- Verify Your Income Tier: Federal HEAR rebates are strictly income-qualified. You must use the Area Median Income (AMI) lookup tool provided on the IEDA portal to determine if your household falls below 80% of the AMI (low-income) or between 80% and 150% of the AMI (moderate-income).
- Select an Approved Contractor: To prevent fraud and ensure high-quality installations, federal rebates require you to work with a program-approved contractor. Your contractor must be registered with the state's rebate portal. For homeowners in Ankeny, working with a local specialist who understands these requirements is critical. You can learn more about finding the right installer in our Heat Pump Installation Ankeny IA Guide.
- Perform a Home Energy Assessment (if required): For the HOMES program, a qualified energy auditor must perform a pre-upgrade assessment to establish your home's energy baseline.
- Submit the Application via the State Portal: Once the installation is complete, the contractor will upload the required technical documentation—including AHRI certificates, invoices, and permits—to the IEDA portal. If you are applying for an income-qualified HEAR rebate, you will need to upload proof of income (such as tax returns or pay stubs) to verify your eligibility.
How to Apply for Energy Rebates in Iowa Through Local Utilities
Applying for rebates through investor-owned utilities like MidAmerican Energy or Alliant Energy is generally less complex than federal programs, but it still requires careful attention to detail.
- For MidAmerican Energy: Many HVAC rebates, such as those for air-source heat pumps and ductless mini-splits, are processed as instant discounts through participating distributors. This means your contractor receives the discount when buying the equipment and passes those savings directly to you on your final invoice. For retail items like smart thermostats, you can apply online through the MidAmerican Energy rebate portal. You must submit your application within 90 days of purchase or by December 31, 2026, whichever comes first.
- For Alliant Energy: Alliant customers can access instant rebates on smaller items like smart thermostats directly through the Alliant Energy Marketplace. For larger HVAC systems, Alliant offers instant discounts at the point of purchase through enrolled dealers. Always confirm that your chosen contractor is an active participant in Alliant's dealer network before signing a contract.
Qualifying Energy-Efficient Equipment and Standards
Not every new appliance or air conditioner qualifies for a rebate. To protect ratepayer and taxpayer funds, utilities and government agencies set strict efficiency standards. The most common benchmarks used are ENERGY STAR certification and AHRI (Air-Conditioning, Heating, and Refrigeration Institute) ratings.
| Equipment Type | Efficiency Rating Required | MidAmerican Energy Rebate | Alliant Energy / Co-op Rebates | Federal HEAR Rebate Eligibility |
|---|---|---|---|---|
| Air-Source Heat Pump | SEER2 $\ge$ 15.2, HSPF2 $\ge$ 8.1 | Instant Discount Available | Instant Discount / Tiered Rebates | Up to 100% of cost (Low Income) |
| Cold-Climate Heat Pump | ENERGY STAR Cold-Climate Certified | Enhanced Instant Discount | Enhanced Tiered Rebates | Up to 100% of cost (Low Income) |
| Geothermal Heat Pump | ENERGY STAR Certified | Instant Discount Available | Tiered Rebates (Per Ton) | Eligible via Tax Credits & HOMES |
| Smart Thermostat | ENERGY STAR Certified | Mail-in / Online Rebate | Marketplace Instant Rebate | Eligible as part of whole-house |
| Heat Pump Water Heater | ENERGY STAR Certified | Mail-in / Online Rebate | Mail-in / Online Rebate | Up to 100% of cost (Low Income) |
Cold-Climate Heat Pumps and Mini-Splits
Iowa winters are notoriously harsh, with design temperatures routinely dropping below zero. Because of this, standard heat pumps are generally not sufficient as a sole heating source. To qualify for the most lucrative rebates, equipment must often meet "cold-climate" performance standards.
Cold-climate heat pumps utilize variable-speed inverter compressors that allow them to maintain high heating capacities even when outdoor temperatures plunge well below freezing. When selecting a system, we must ensure it is sized correctly using a Manual J heat load calculation. This ensures your backup heating system (whether electric resistance strips or a gas furnace in a dual-fuel setup) is staged to kick in only when absolutely necessary.
For a detailed look at how to design the perfect system for our local weather, check out our resource on the Best HVAC Setup for Iowa Four Season Weather. Additionally, if you are looking to heat and cool specific zones in your home without ductwork, you can read about the benefits of Energy Saving Mini Split Heat Pumps.
Smart Thermostats and Water Heaters
Beyond heating and cooling systems, smart thermostats and heat pump water heaters offer some of the fastest returns on investment.
- Smart Thermostats: To qualify for rebates through MidAmerican, Alliant, or municipal utilities like Ames Electric Services, your thermostat must be ENERGY STAR certified, Wi-Fi enabled, and registered with the manufacturer. These devices help optimize your HVAC system's runtime, adapting to your daily schedule to prevent wasted energy.
- Heat Pump Water Heaters: Also known as hybrid water heaters, these units pull heat from the surrounding air to warm your domestic water supply. Because they are up to three times more efficient than standard electric water heaters, utilities offer substantial rebates to offset their initial purchase cost.
Stacking Utility and Federal Incentives for Maximum Savings
One of the most exciting aspects of the 2026 energy landscape is the ability to "stack" incentives. Stacking allows you to combine local utility rebates, state-administered federal rebates, and federal tax credits on a single project, dramatically reducing your net investment.
However, stacking is subject to strict rules to prevent "double dipping." You cannot claim a rebate for the exact same upgrade from two different federally funded programs (for example, you cannot get a HOMES rebate and a HEAR rebate for the same heat pump installation). However, you can stack a utility rebate (funded by utility ratepayers) with a federal HEAR or HOMES rebate (funded by the federal government).
Income-Based Eligibility for Federal Rebates
Your ability to stack federal rebates depends heavily on your household income relative to your county's Area Median Income (AMI). The federal HEAR program divides applicants into three distinct tiers:
- Low-Income Households (Below 80% AMI): Eligible for the maximum incentive, which can cover up to 100% of the purchase and installation costs for qualifying electric appliances and HVAC systems, up to a designated cap.
- Moderate-Income Households (80% to 150% AMI): Eligible for rebates covering up to 50% of the cost of qualifying upgrades.
- Above 150% AMI: Not eligible for HEAR point-of-sale rebates, but fully eligible for utility-sponsored rebates, federal tax credits, and potentially the whole-house HOMES program if significant energy savings are achieved.
By working with a knowledgeable contractor who understands these income brackets and stacking rules, you can structure your project to maximize every available dollar.
Step-by-Step Application Process by Utility Provider
To ensure you don’t leave money on the table, let’s look at the specific steps required to secure rebates from the primary utility providers in the Greater Des Moines area.
MidAmerican Energy and Alliant Energy Programs
For customers of Iowa's two largest investor-owned utilities, the process is highly streamlined but time-sensitive.
MidAmerican Energy Application Steps:
- Purchase qualifying equipment. If you are buying a heat pump or central air conditioner, ensure your contractor is an approved partner so they can apply the Instant Discount directly to your invoice.
- For retail purchases like smart thermostats or energy-efficient appliances, keep your itemized sales receipt showing the brand, model number, serial number, purchase price, and purchase date.
- Log into the MidAmerican Energy online rebate portal.
- Fill out the application, upload your receipt, and submit the form within 90 days of purchase.
Alliant Energy Application Steps:
- For smart thermostats, visit the Alliant Energy Marketplace to purchase the device with the rebate already applied at checkout.
- For HVAC systems, work with an enrolled Alliant Energy dealer who will apply the rebate at the point of sale.
- If submitting a post-purchase application, ensure you have the AHRI certificate of product performance, which your contractor will provide, along with your itemized invoice.
Rural Electric Cooperatives and Municipal Utilities
If you live in Ames or are served by a cooperative like Consumers Energy Cooperative, your application process will go through your specific provider.
- Ames Electric Services: Customers can apply for "Smart Energy Rebates" online through the City of Ames portal. Applications must include the model and serial numbers, and appliances must be ENERGY STAR certified. Paper applications can be requested by calling their energy services department.
- Consumers Energy Cooperative of Iowa: Members must submit a signed rebate form within six months of the purchase date. The application must be accompanied by an itemized invoice showing the brand, model, serial number, and purchase date.
- Low-Income Home Energy Assistance Program (LIHEAP): If you participate in LIHEAP, you may qualify for enhanced weatherization rebates through your utility or cooperative, covering up to 80% of insulation and air sealing costs. Ensure you submit these specialized applications before the annual winter deadlines.
Frequently Asked Questions about Iowa Energy Rebates
Can I stack utility rebates with federal HEAR program incentives?
Yes! You can stack utility rebates (such as those from MidAmerican Energy or Alliant Energy) with federal HEAR program incentives. Because utility programs are funded by local utility ratepayers and HEAR is funded by federal tax dollars, they do not violate federal "double-dipping" rules.
What documentation do I need to submit for my Iowa rebate application?
While requirements vary slightly by program, you should always gather the following documents before applying:
- An itemized invoice showing the contractor's name, installation date, equipment brand, complete model numbers, and serial numbers.
- The AHRI (Air-Conditioning, Heating, and Refrigeration Institute) certificate of product performance, which proves the equipment meets the required efficiency ratings.
- A copy of your recent utility bill to verify your account number and service address.
- For income-qualified federal rebates, proof of household income (such as your most recent federal tax return).
Is a cold-climate heat pump required to qualify for Iowa rebates?
For standard utility rebates, a standard heat pump meeting basic SEER2 and HSPF2 ratings is often sufficient. However, to qualify for the highest tiers of utility rebates and to ensure reliable, efficient heating during Iowa's sub-zero winter days, an ENERGY STAR-certified cold-climate heat pump is highly recommended. For federal HEAR rebates, cold-climate certification is typically a mandatory requirement in our climate zone.
Get Professional Help with Your Iowa Energy Rebates
Navigating utility discounts, federal programs, and tax credits can feel overwhelming, but you don't have to do it alone. At True Comfort Heating, Cooling and Plumbing, we are dedicated to helping our neighbors throughout Greater Des Moines—from West Des Moines and Waukee to Ankeny and Altoona—maximize their comfort and their savings.
We provide honest assessments, dependable HVAC and plumbing services, and fully qualifying energy-efficient installations. Our team handles the complex paperwork, provides the necessary AHRI certificates, and ensures you receive every single rebate dollar you deserve.
Ready to upgrade your home's comfort and slash your utility bills? Schedule service with True Comfort today, and let us treat you like family!
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Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
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The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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