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Hot Water, Anytime: Expert Tankless Water Heater Installation Services in Altoona
Get endless hot water & save! Discover expert tankless water heater installation in Altoona, IA. Boost efficiency and comfort today.
Why Altoona Homeowners Are Upgrading to Tankless Water Heaters
Tankless water heater installation in altoona, ia is helping local homeowners solve a common problem: running out of hot water at the worst possible moments. Whether you're tired of cold showers, frustrated by rising energy bills, or simply need more space in your utility room, a tankless system delivers on-demand hot water without the limitations of a traditional storage tank.
Quick Answer for Altoona Homeowners:
- On-demand hot water - Never run out during showers, laundry, or dishes
- Energy efficiency - Heat water only when you need it, reducing standby loss
- Space-saving design - Wall-mounted units free up valuable floor space
- Longer lifespan - 20+ years vs. 8-12 years for traditional tanks
- Perfect for Iowa winters - Eliminates standby heat loss during long heating seasons
Looking for comprehensive water heating solutions? Learn more about water heater options, or schedule your professional tankless installation today.
Tankless water heaters work by heating water instantly as it flows through the unit. When you turn on a hot water tap, cold water travels through a pipe into the heater, where either a gas burner or electric element heats it to your desired temperature. Because there's no storage tank constantly reheating water, you eliminate standby energy loss—a valuable benefit during Altoona's cold winters when your furnace is already working hard.
The compact design is another major advantage. Traditional water heaters can take up 16 square feet of floor space, while tankless units mount on the wall and are roughly the size of a small suitcase. For homeowners with limited utility space or those planning a remodel, this space savings can be transformative.
Signs Your Current Water Heater Needs Replacing
Your existing water heater may be telling you it's time for an upgrade. Here are the most common warning signs:
- Running out of hot water during showers or when multiple fixtures are in use. This is a classic sign your tank can't keep up with demand or is losing efficiency.
- Rising utility bills as efficiency drops with age. An older unit has to work harder to heat water, consuming more energy in the process.
- Aging unit that's 8-12 years old or approaching its expected lifespan. Traditional water heaters typically last 8-12 years; if yours is in this range, it's living on borrowed time.
- Visible leaks or corrosion around the tank base or connections. This can indicate internal rusting or structural failure, posing a risk of significant water damage to your home.
- Limited utility space that a bulky tank monopolizes. If you're constantly tripping over your water heater or wish you had more storage, a tankless unit can free up that valuable floor space.
If you're experiencing any of these issues, a tankless system can address them while providing long-term benefits. For information about water heater repair versus replacement, visit our plumbing services page.
The Advantage for High-Demand Households
Large families or households with high hot water usage benefit most from tankless systems. Unlike traditional tanks that need time to reheat after being depleted, tankless units provide a continuous hot water supply. This means you can run the dishwasher, washing machine, and take a shower simultaneously without anyone getting stuck with cold water. We've all been the last one in the shower and gotten the chilly surprise – with a tankless unit, that's a distant memory!
The consistent temperature control is another benefit. Traditional tanks can deliver water that's too hot at first and gradually cools as the tank depletes. Tankless systems maintain your set temperature throughout use, providing comfort and safety. This constant, reliable hot water ensures that daily routines run smoothly, no matter how many people are vying for hot water. Learn more about water heater solutions that fit your household's needs.
Your Guide to Tankless Water Heater Installation in Altoona, IA
When considering a tankless water heater installation in altoona, ia, there's more to it than simply swapping out one unit for another. Our expert team ensures every step of the process is handled with precision and care, custom specifically to your Altoona home.
The journey begins with a thorough site evaluation. This isn't just a quick look; it's a comprehensive assessment of your home's existing hot water demand, required temperature rise (especially important in Iowa's climate), fuel availability, venting options, current plumbing layout, and the best space for unit installation.
Sizing considerations are crucial to ensure your new tankless unit meets your family's needs without wasting energy. We'll look at the number of bathrooms, appliances that use hot water, and how many people live in your home to determine the appropriate flow rate and capacity.
Next, we consider the fuel type. Tankless units can be gas (natural gas or propane) or electric. Your choice will depend on what's readily available and most efficient for your home. If you choose a gas unit, we'll verify your existing gas meter capacity. For electric units, we'll assess your electrical service ratings to ensure proper functionality.
Venting requirements for tankless units are different from traditional tanks. Gas tankless models, especially condensing units, require specific venting materials and a drain for condensate, which needs to be carefully routed. We'll ensure proper vent routes and clearances to combustibles are maintained for safety and efficiency.
Plumbing modifications may be necessary to connect the new unit to your home's water lines, and in some cases, existing lines might need upgrades to handle the increased flow. Similarly, electrical capacity might need to be improved, particularly for high-current electric tankless units that require dedicated circuits.
Finally, we steer local code compliance. Most tankless water heater installations in Altoona require building and plumbing permits, and potentially separate gas or electrical permits. We handle all the necessary paperwork and ensure your installation meets all local and state codes, guaranteeing a safe and compliant system.
Key Considerations for Sizing Your Unit
Sizing a tankless water heater correctly is paramount to its performance, especially for homes in Altoona. It’s not a one-size-fits-all solution; several factors come into play:
- Flow Rate (GPM): This measures how many gallons per minute of hot water your home typically needs. We calculate this by considering how many hot water fixtures (showers, sinks, washing machines) might run simultaneously. If you have a large family, or several bathrooms, your peak GPM demand will be higher.
- Temperature Rise: This is the difference between the incoming cold water temperature and your desired hot water temperature. This is where Altoona's climate plays a significant role. During our cold Iowa winters, the incoming groundwater temperature can be quite low. This means a tankless unit needs to work harder to raise the water temperature to your desired setting. Our experts account for this, ensuring your unit can handle the increased temperature rise demand even on the chilliest days.
- Simultaneous Fixture Use: Do multiple family members shower at once? Do you run the dishwasher while someone is in the shower? We'll assess your household's habits to ensure your tankless unit can deliver hot water to all points of use without a drop in temperature or pressure.
- Household Size: Simply put, more people usually mean more hot water demand. We consider your family size and future needs when recommending a unit.
Proper sizing balances flow rate and temperature rise to provide optimal performance and energy savings. Without it, you might experience lukewarm water during peak usage or an oversized unit that costs more than necessary. Our approach ensures your tankless system is perfectly matched to your Altoona home's unique needs. To learn more about how we handle various plumbing needs, explore our plumbing services.
Navigating Common Installation Challenges in Altoona
While the benefits of tankless water heaters are clear, their installation can present unique challenges, especially when retrofitting in older homes common in the Des Moines metro area. Our experienced technicians are adept at navigating these specific problems:
- Gas Line Upgrades: Many older homes in Altoona and Polk County may have gas lines sized for a traditional, less demanding water heater. High-capacity tankless gas units require a larger volume of gas. This often necessitates gas line upgrades to ensure a sufficient and safe fuel supply. We'll assess your current gas service and recommend any necessary modifications.
- Dedicated Electrical Circuits: For electric tankless units, or even gas units with electronic controls, proper electrical supply is critical. High-current electric models often require dedicated electrical circuits and sometimes even an electrical panel upgrade to handle the load. We ensure your home's electrical system can safely support the new unit.
- Proper Venting Routes: Unlike traditional water heaters that might vent through a chimney, tankless units, particularly condensing models, require specific venting routes and materials. This involves careful planning for exhaust gases and, for condensing units, a drain for the acidic condensate. We ensure safe and efficient exhaust away from your home.
- Hard Water Impact: Altoona, like much of Iowa, has relatively hard water. This can lead to scale buildup in the heat exchangers of tankless units over time, reducing efficiency and potentially causing damage. We consider this during installation, often recommending a water softener or a scale reduction system to protect your investment and maintain efficiency.
- Retrofitting in Older Homes: Installing a modern tankless unit into an older home requires expertise. This can involve rerouting plumbing, modifying existing utility closets, or finding new, compact locations for the wall-mounted unit. Our team excels at integrating new technology seamlessly into existing infrastructure, minimizing disruption while maximizing efficiency.
Our team has the expertise and local knowledge to foresee and address these challenges, ensuring a smooth and successful tankless water heater installation in altoona, ia.
Maintenance and Lifespan: Protecting Your Investment
A tankless water heater is a significant investment in your home's comfort and efficiency, and like any valuable appliance, it thrives on proper care. Regular maintenance is key to maximizing its performance and extending its impressive lifespan.
We recommend annual service for your tankless unit. For gas units, this includes crucial combustion checks and vent inspections to ensure safe and efficient operation. Electric units benefit from electrical connection checks and flushing. This proactive approach helps us identify minor issues before they become major problems.
One of the most vital maintenance tasks, especially in Altoona with its hard water, is descaling and flushing. Minerals in hard water can build up in the heat exchanger, reducing efficiency and potentially damaging the unit. Regular flushing with a descaling solution removes these deposits, ensuring your unit operates at peak performance. Think of it like a spa day for your water heater!
To combat the effects of hard water further, we can discuss hard water solutions such as installing a water softener or a scale reduction system. These systems help prevent mineral buildup in the first place, reducing the frequency and intensity of descaling needed.
Finally, checking and cleaning the filter (if your unit has one) is part of our routine. A clogged filter can restrict water flow and impact performance. Our professional inspection covers all these points and more, providing you with peace of mind that your tankless system is running optimally.
Lifespan Comparison: Tank vs. Tankless
The longevity of a tankless water heater is one of its most compelling advantages. Let's look at how it stacks up against a traditional tank model:
| Feature | Traditional Tank Water Heater | Tankless Water Heater |
|---|---|---|
| Lifespan | 8-12 years | 15-20+ years (with proper maintenance) |
| Maintenance Needs | Anode rod replacement, flushing | Annual descaling/flushing, filter cleaning, professional inspection |
| Efficiency Over Time | Decreases as sediment builds up and insulation degrades | Maintains high efficiency with regular descaling; no standby heat loss |
| Failure Risk | Rupture, leaks, corrosion | Component failure (less catastrophic than tank rupture) |
| Hot Water Supply | Limited by tank size | Endless, on-demand hot water |
| Space Required | Large, bulky tank | Compact, wall-mounted |
As you can see, a tankless unit offers a significantly longer lifespan, often 5 to 10 years more than a traditional tank model, especially when professionally installed and maintained. This extended durability allows you to spread your investment out over a longer period, making it a smart long-term choice for your Altoona home.
The Importance of Professional Tankless Water Heater Installation in Altoona, IA
When it comes to tankless water heater installation in altoona, ia, going with a professional isn't just a suggestion—it's a necessity. This isn't a DIY project, and there are several critical reasons why expert installation is paramount:
- Ensuring Safety: Tankless water heaters involve complex connections for gas, electricity, and water. Improper installation can lead to gas leaks, electrical hazards, or water damage. Our licensed and experienced technicians follow strict safety protocols to protect your home and family.
- Maximizing Efficiency: A professionally installed unit is a properly sized unit. We ensure your tankless heater is correctly sized for your home's hot water demand and Altoona's cold incoming water temperatures. This maximizes its energy efficiency, leading to the promised utility bill savings.
- Code Compliance: As we mentioned, tankless installations in Altoona require permits and must adhere to specific local and state plumbing and mechanical codes. Our team is well-versed in these regulations, guaranteeing your installation is fully compliant and passes all necessary inspections.
- Protecting Your Warranty: Most manufacturers' warranties for tankless water heaters require professional installation. Attempting a DIY installation or hiring an unqualified individual could void your warranty, leaving you responsible for costly repairs down the line.
- Proper Sizing for Climate: Altoona's climate, with its very cold winters, demands a specific approach to sizing. Our experts understand the nuances of temperature rise in Iowa and ensure your unit is powerful enough to deliver endless hot water even on the coldest days.
Choosing professional installation by our team means you're investing in peace of mind, knowing your tankless water heater is installed safely, efficiently, and correctly, providing you with reliable hot water for years to come.
Frequently Asked Questions About Tankless Water Heaters
We often hear many questions from Altoona homeowners curious about making the switch to tankless technology. Here are some of the most common ones:
Will a tankless system provide enough hot water during a cold Iowa winter?
Absolutely, yes! This is a very common and understandable concern, especially when our Altoona winters can get quite chilly. The key lies in proper sizing and professional installation. Because incoming groundwater temperatures are much lower in Iowa during the winter, a tankless unit needs to be sized with a higher "temperature rise" capability.
Our expert technicians take this into account during the initial site evaluation. We calculate the required flow rate and temperature rise needed to ensure your tankless system can heat the colder incoming water to your desired temperature, even when multiple fixtures are running. This might mean selecting a larger capacity unit or, in some cases, configuring multiple units to meet peak demand. When installed correctly, a tankless system is designed for cold climates and will provide you with all the hot water you need, whenever you need it.
How does the installation process differ from a traditional water heater?
The tankless water heater installation in altoona, ia process has some distinct differences from installing a traditional tank unit:
- Venting Upgrades: Traditional tanks often use a simple flue pipe. Tankless gas units, especially high-efficiency condensing models, require specialized venting (often PVC or stainless steel) that must be precisely installed and sometimes routed differently.
- Gas or Electrical Line Modifications: As discussed, tankless units often have higher energy demands. This can necessitate upgrading your existing gas line to a larger diameter or installing a dedicated electrical circuit with higher amperage for electric models.
- Wall Mounting: Tankless units are compact and typically wall-mounted, freeing up floor space. This requires secure mounting to studs or appropriate backing. Traditional tanks simply sit on the floor.
- No Large Tank to Move: While we carefully remove and dispose of your old tank, the installation itself doesn't involve wrestling a heavy, bulky tank into place. This can make the process smoother, though the technical connections are more intricate.
Our comprehensive service includes managing all these differences, from permit acquisition to post-installation testing, ensuring a seamless transition. For more information about our services in your area, visit our Altoona location page.
What maintenance is needed for a tankless unit in an area with hard water like Altoona?
Living in Altoona, we know hard water is a reality. This means annual descaling is crucial for your tankless water heater. Here's why and what it involves:
- Prevents Scale Buildup: Hard water contains minerals like calcium and magnesium. Over time, these minerals can precipitate out and form scale inside your tankless unit's heat exchanger. This buildup acts as an insulator, making the unit less efficient and forcing it to work harder.
- Maintains Efficiency: Regular descaling removes these mineral deposits, allowing the heat exchanger to transfer heat efficiently. This ensures your unit continues to provide hot water quickly and economically.
- Extends Unit Lifespan: Unchecked scale buildup can lead to overheating, damage to internal components, and ultimately, premature failure of your tankless water heater. Descaling protects these vital parts, helping your unit reach its full 15-20+ year lifespan.
- Water Softener Benefits: For homes with very hard water, we often recommend installing a water softener. A water softener removes the minerals that cause hardness before the water even enters your tankless unit, significantly reducing scale buildup and extending the time between descaling services. It's a proactive step that protects not just your water heater, but all your water-using appliances.
Our maintenance service includes a thorough descaling process, ensuring your tankless unit remains a reliable source of hot water, even with Altoona's hard water conditions.
Experience the Comfort of Endless Hot Water
Imagine a home where hot water is never a concern. No more rushing showers, no more waiting for the tank to refill, just continuous comfort on demand. That's the promise of a tankless water heater installation in altoona, ia, and it's a promise we're dedicated to delivering.
We've explored the many advantages: the incredible energy savings of heating water only when you need it, the sheer on-demand convenience that transforms daily routines, the valuable space freed up by its compact design, and the long-term reliability that comes with a unit built to last 15-20 years or more. These aren't just features; they're improvements to your quality of life, offering peace of mind and tangible benefits for your Altoona home.
At True Comfort, we believe in providing honest assessments, dependable service, and flexible maintenance plans that keep your home running smoothly. We're here to ensure your transition to endless hot water is seamless and stress-free.
Ready to experience the ultimate in hot water comfort and efficiency? Don't wait another day to enjoy the benefits of a modern tankless water heater. Schedule your tankless water heater installation in Altoona, IA today and let us bring continuous hot water to your home.
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Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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