Winterizing Outdoor Plumbing Fixtures in Waukee: A Step-by-Step Walkthrough
Water expands by 9% when it freezes, generating enough pressure to shatter pipes. Learn which outdoor plumbing tasks you can safely tackle this September before the first hard freeze hits Iowa.
The 9% Expansion Rule: Why Early Fall Action Saves Your Pipes
Water expands by approximately 9% when it turns to ice, which is why following a guide for winterizing outdoor plumbing fixtures in Waukee: a step-by-step walkthrough is the most important maintenance task you can complete this September. That 9% expansion might not sound like a massive shift, but in a closed environment like a copper pipe or a PVC irrigation line, it generates thousands of pounds of pressure per square inch. This immense force is more than enough to shatter metal, crack rigid plastics, and destroy internal valve mechanisms before you even realize a freeze has occurred.
In Iowa, unpredictable early fall weather means the first hard freeze can easily hit before late October. Homeowners who wait until November to address their outdoor plumbing frequently find themselves dealing with catastrophic bursts that flood basements and ruin exterior walls. The September pre-freeze window is your optimal time to act. By tackling these preparations while the weather is still mild, you eliminate the frantic rush that happens the night before a sudden temperature drop.
Knowing exactly which tasks are safe for a do-it-yourself approach versus when you need to call professional home services is critical for protecting your property. While detaching a garden hose is a straightforward weekend task, fully winterizing complex underground systems requires specialized knowledge and equipment.
The Physics of Freezing Pipes
Understanding how different pipe materials react to freezing water helps illustrate why immediate action is necessary. None of these materials are immune to the 9% expansion rule:
• Copper — Reaction to Freezing Water: Rigid structure cannot expand; pressure builds rapidly. — Typical Failure Point: Splits longitudinally along the pipe shaft or bursts at soldered joints.
• PVC (Irrigation) — Reaction to Freezing Water: Brittle in cold temperatures; shatters under internal pressure. — Typical Failure Point: Cracks at elbows, T-junctions, and directly behind sprinkler heads.
• PEX (Cross-linked Polyethylene) — Reaction to Freezing Water: Flexible enough to expand slightly, but still vulnerable to extreme expansion. — Typical Failure Point: Fittings and connection rings fail, causing severe leaks upon thawing.
• Galvanized Steel — Reaction to Freezing Water: Highly rigid; internal corrosion creates weak points. — Typical Failure Point: Bursts violently at threaded connections or rusted sections.
Understanding Iowa's 42-Inch Frost Line and Your Plumbing
To fully grasp why local plumbing is uniquely vulnerable compared to southern states, you have to look below the surface. Iowa building codes account for a frost depth of at least 42 inches. The frost line is the maximum depth to which groundwater in soil is expected to freeze during the winter. Once the ambient air temperature drops below freezing for consecutive days, the cold begins to penetrate the soil, driving the frost line deeper into the earth.
Once the ground freezes to this 42-inch depth in the Waukee and greater Des Moines area, any undrained water trapped in shallow irrigation lines, exposed spigots, or uninsulated supply lines is completely surrounded by freezing temperatures. The soil itself acts as a freezer, locking the pipes in a block of ice. This is vastly different from a brief overnight frost where only the ambient air temperature dips; a deep ground freeze is sustained, relentless, and highly destructive to buried infrastructure.
The critical difference between air and ground freezes:
• Ambient Air Freezes: Affect exposed fixtures like hose bibs, outdoor shower heads, and above-ground pool equipment immediately.
• Ground Frost Penetration: Affects buried sprinkler lines, shallow water mains, and the underground portions of yard hydrants over a period of weeks.
This deep ground penetration is exactly why September is the optimal time to begin winterization. You must clear the water out of these systems before the frost line begins its downward march. If you wait until the ground is already rock-hard, the water trapped inside your shallow irrigation lines has nowhere to expand, leading to inevitable ruptures that require expert plumbing services to excavate and repair in the spring.
Safe DIY Walkthrough: Draining Standard Hose Bibs
For homeowners looking to protect their property during the September pre-freeze window, draining standard outdoor hose bibs is a safe, highly effective do-it-yourself task. A standard hose bib (or spigot) has its water shut-off valve located right at the exterior wall. Because the valve is exposed to the outside air, any water left right behind the handle will freeze quickly. Follow this exact sequence to ensure the fixture is completely drained.
1. Disconnect, drain, and store all garden hoses. Leaving a hose attached is the number one cause of winter pipe bursts. A connected hose traps water inside the bib, preventing it from draining naturally. Even if you shut off the water inside, a connected hose will push freezing expanding water backward into your home's plumbing. Store hoses in a garage or shed to prevent the rubber from degrading.
2. Locate and shut off the interior water valves. Most modern homes have dedicated shut-off valves for outdoor spigots. Look in your basement, utility room, or crawlspace for a lever-style or wheel-style valve on the pipe leading directly to the outside wall. Turn this valve completely to the "off" position to stop the flow of water to the exterior.
3. Open the outside spigots. Go back outside and turn the hose bib handle to the fully open position. You should see a small amount of residual water trickle out. This step is critical because it introduces air into the line, allowing gravity to pull the remaining moisture out of the pipe.
4. Leave the outside valve open all winter. Do not close the exterior handle after the water stops dripping. Leaving the valve open ensures that if any trace amounts of moisture remain inside the pipe, they have room to expand outward harmlessly rather than building pressure against a closed metal seal.
The Limits of Foam Faucet Covers
Many hardware stores heavily promote generic foam faucet covers as a winterization solution. While these covers are useful, their function is frequently misunderstood. Foam covers provide insulation, but they do not generate heat. They work by trapping the ambient heat radiating from your home's interior wall and shielding the metal spigot from direct, freezing wind.
If water is left inside the pipe, a foam cover will not prevent freezing during prolonged sub-zero dips. The cold will eventually penetrate the foam, and the trapped water will expand and burst the fixture. Therefore, draining the line using the steps above is absolutely mandatory. Think of a foam cover as a secondary layer of defense, not a replacement for properly shutting off and draining the water supply.
Frost-Free Spigots: Maintenance and Misconceptions
A common misconception across the Waukee and greater Des Moines area is that installing a "frost-free" hose bib means the fixture is entirely maintenance-free. While frost-free spigots are an excellent upgrade for cold climates, they still require specific seasonal preparation to function correctly.
How a frost-free hose bib actually works:
Unlike a standard spigot where the valve stops the water right at the exterior wall, a frost-free bib features a long metal tube (usually 8 to 12 inches long) that extends backward into the heated interior of your home. The actual valve seat that stops the water flow is located at the very end of this long tube, safely inside the warm house. When you turn the handle on the outside, a long rod turns the valve inside.
Why frost-free bibs still burst:
Because the long tube must drain completely every time you shut off the water, leaving a garden hose attached is disastrous. If a hose is left connected, the water inside the long tube cannot escape. The water freezes inside the tube, expands, and splits the copper shaft. You often will not realize this has happened until the spring; when you turn the spigot on for the first time, water will flood the inside of your basement walls through the split pipe.
Visual inspection tips for frost-free fixtures:
• Check the pitch: A frost-free bib must be installed with a slight downward pitch toward the outside. This gravity slope allows the water to flow out of the long tube when you shut off the valve. If the spigot tilts upward, water will pool inside and freeze.
• Inspect for active leaks: If the spigot drips constantly even when tightly closed, the internal washer is likely worn out. This constant drip will form an ice dam inside the tube during winter.
• Evaluate age and wear: If the handle is extremely difficult to turn or the metal is heavily corroded, it is time to replace the aging fixture before winter hits.
Staying proactive by prepping your plumbing for the approaching frost line drop ensures these specialized fixtures perform exactly as designed.
The Danger Zone: Why Sprinkler Blowouts Require Professional Equipment
While disconnecting hoses and turning off interior valves are safe, manageable tasks for any homeowner, winterizing an underground irrigation system sits firmly on the other side of the safety boundary. Irrigation systems cannot be fully drained by gravity alone. Because the PVC lines dip and rise under the soil, water pools in the low spots. The only way to remove this water is by forcing compressed air through the entire system—a process known as a sprinkler blowout.
The problem with DIY air compressors:
Many homeowners attempt to use standard pancake compressors or garage tool compressors to blow out their sprinkler lines. This is highly dangerous and largely ineffective. Irrigation blowouts require high sustained volume, measured in Cubic Feet per Minute (CFM), rather than high pressure, measured in Pounds per Square Inch (PSI). A standard home compressor might reach 120 PSI, but it only produces 2 to 3 CFM.
The cause of catastrophic system damage:
Because a small compressor lacks the air volume to push the water out efficiently, homeowners often crank up the pressure (PSI) to compensate. Applying 100+ PSI to a residential irrigation system is a guaranteed way to permanently rupture PVC pipes, blow the seals out of underground zone valves, and launch plastic sprinkler heads out of the ground like projectiles. Furthermore, the friction caused by high-pressure air moving rapidly through dry PVC can actually melt the plastic fittings.
The professional solution:
Safely clearing an irrigation system requires a tow-behind industrial compressor that can deliver a massive volume of air (typically 50 to 100 CFM) at a very low, safe pressure (usually around 40 to 50 PSI). This high-volume, low-pressure combination sweeps the water out of the lines gently and completely. The risk of eye injuries or property damage from flying debris during improper blowouts is significant. Relying on a team with local Des Moines metro expertise to safely manage high-pressure winterization for complex residential systems protects your investment and your physical safety during the September pre-freeze window.
Beyond the Outdoors: Pre-Winter Checks for Unheated Spaces
While the exterior of your home takes the brunt of the harsh weather, unheated interior spaces in the Waukee and greater Des Moines area are equally vulnerable. As the weather turns, lateral plumbing concerns in areas like garages, unfinished basements, and vented crawlspaces require immediate attention. These transitional zones lack the climate control of your main living areas, making the pipes running through them highly susceptible to freezing during extreme cold snaps.
Identifying and protecting vulnerable pipes:
• Garage Supply Lines: If your laundry machines or utility sinks are located in an unheated garage, the water supply lines running along the exterior walls are at severe risk.
• Crawlspace Plumbing: Vented crawlspaces allow freezing air to circulate directly underneath your floorboards, chilling any exposed PVC or copper lines.
• Exterior Wall Routing: Pipes routed inside uninsulated exterior walls (often found under kitchen sinks facing the outside) can freeze if the cabinet doors are left closed during a deep freeze.
The quick fix: Applying proper pipe insulation sleeves to indoor exposed lines is an easy and effective preventative measure. Foam tubular insulation, often called "pool noodle" insulation, should be cut to size, wrapped entirely around the exposed pipe, and secured with heavy-duty tape. Ensure there are no gaps at the joints or elbows, as even a small section of exposed metal can freeze and burst.
Additionally, the transition into fall is the ideal time to check your utility room equipment before severe cold sets in. If your water heater is located in an unheated garage or drafty basement, it will have to work significantly harder to maintain temperature. Scheduling routine flushes to clear out sediment buildup ensures optimal performance and efficiency during the high-demand winter months. Proper water heater maintenance in September prevents sudden breakdowns when you need hot water the most.
Securing Your Home for the Iowa Winter
Preparing a home for the brutal reality of an Iowa winter is a multi-step process, but prioritizing your plumbing safeguards your most valuable asset from extensive water damage. Completing the DIY hose bib drainage by late September provides peace of mind, knowing that the most exposed points of your plumbing system are secure before the first unexpected freeze arrives.
For complex systems, scheduling professional irrigation blowouts early allows you to avoid the chaotic October rush when every homeowner realizes the weather is turning. Proactive maintenance is the only guaranteed way to prevent costly freeze damage. As a family-operated team, we tailor our advice and services specifically to the realities of Iowa's climate, ensuring you receive solutions built for local soil and frost conditions.
Homeowners in Waukee and surrounding service areas can rely on clear, safe, and actionable steps to handle basic winterization, while trusting local experts to manage the heavy lifting. Secure your outdoor fixtures now, and enjoy the changing seasons without the looming threat of bursting pipes.
Frequently Asked Questions
At what temperature do outside faucets freeze?
Outside faucets typically freeze when the ambient air temperature drops to 28°F or lower for several consecutive hours. Because metal conducts cold efficiently, the water trapped just inside the exposed spigot will turn to ice rapidly. Wind chill can accelerate this process, pulling heat away from the exterior wall faster than still air.
How do you winterize an outside faucet?
The most effective method is to completely drain the fixture of all water. First, remove any attached hoses, then shut off the dedicated interior water valve that supplies the outside line. Finally, open the outside spigot to let the residual water drain out, and leave the handle in the open position all winter.
Do I need to cover my outside spigot in winter?
Covering your outside spigot with a foam insulator is a good secondary measure, but it is not a substitute for draining the line. Foam covers trap ambient heat from the house and block freezing winds, but if water is left inside the pipe, prolonged sub-zero temperatures will eventually penetrate the cover and cause a burst.
When should I winterize my sprinkler system in Iowa?
You should winterize your sprinkler system in September, well before the first hard freeze hits the region. Because Iowa has a deep frost line, waiting until October or November risks the ground freezing solid, which traps water inside shallow irrigation lines and leads to cracked PVC pipes and shattered sprinkler heads.
Can I use my own air compressor to blow out my sprinklers?
Using a standard home air compressor for sprinkler blowouts is highly discouraged and dangerous. Residential compressors generate high pressure (PSI) but very low air volume (CFM), which fails to clear the water and instead over-pressurizes the lines, melting plastic fittings and permanently damaging underground valves.
What happens if a frost-free hose bib freezes?
If a frost-free hose bib freezes—usually because a garden hose was left attached, preventing it from draining—the long internal copper tube will split open. You typically will not notice the damage until the following spring, when turning on the water causes it to leak heavily inside your home's walls or basement.
Other Blog Posts
Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Home
Blogs
Latest Blog Posts
