Guide
Finding the Right Heat Pump Installer in Waukee, IA
Which companies in Waukee, IA specialize in installing a heat pump? When searching for local HVAC contractors in Waukee and the greater Des Moines area, it's crucial to find a team with expertise in heat pump installation. When Iowa's extreme weather hits—from sweltering summers to frigid winters—you need a reliable system that handles both heating and cooling efficiently. Heat pumps offer that versatility, but finding a qualified installer who understands your home's specific needs is essential for long-term comfort and performance. The right partner will offer an honest assessment and dependable service to ensure your system is perfectly suited for our climate.
Looking for reliable year-round comfort? Learn more about HVAC service options in Waukee or explore heat pump solutions that fit your home.
Why a Heat Pump is a Smart Choice for Waukee Homeowners
When it comes to keeping your home comfortable in Waukee, IA, a heat pump is an increasingly popular and smart choice. We've seen how these versatile systems offer significant advantages, especially given Iowa's fluctuating climate.
One of the primary benefits is their incredible energy efficiency. Heat pumps don't generate heat; instead, they move it. In the winter, they extract heat from the outside air (even cold air contains heat!) and transfer it indoors. In the summer, the process reverses, removing heat from your home and releasing it outside, effectively cooling your space. This heat transfer method is far more efficient than traditional systems that burn fuel to create heat, leading to noticeably lower utility bills. It's like magic, but it's really just smart engineering!
Beyond the savings, a heat pump provides year-round comfort with a single system. No more juggling a furnace for winter and an air conditioner for summer. This streamlined approach simplifies your HVAC setup and offers consistent, comfortable temperatures throughout your home. This improved comfort is a major plus for any homeowner.
Heat pumps also represent a step towards a more eco-friendly home. By reducing reliance on fossil fuels, they lower your carbon footprint, contributing to a healthier environment for us all. Modern heat pumps are designed with cutting-edge technology that delivers unparalleled energy efficiency and comfort. We believe in embracing solutions that are good for your wallet and good for the planet. For more insights on how these systems can save you money, check out our article on Energy Saving Mini Split Heat Pumps.
Understanding the Types of Heat Pumps Available
When considering a heat pump for your Waukee home, it's helpful to know that there isn't a one-size-fits-all solution. Different types of heat pumps are available, each designed to meet specific needs and home structures. Understanding these options can help you make an informed decision about the best fit for your property.
The most common type we encounter is the air-source heat pump. These systems work by transferring heat between your home and the outside air. They are versatile and widely applicable, making them a popular choice for many homeowners. They can integrate with existing ductwork, providing a comprehensive heating and cooling solution.
For homes without traditional ductwork, or for those looking to create individual temperature zones, ductless mini-splits are an excellent option. These systems consist of an outdoor unit connected to one or more indoor units, allowing you to control the temperature in specific rooms or areas. This "zoned comfort" means you only heat or cool the spaces you're using, leading to further energy savings. Mini-splits are truly great for homes seeking flexible and efficient climate control. You can learn more about their benefits in our posts like Mini Split Heat Pumps Great for Home and Mini Split Heat Pump Zone Control.
Then there are geothermal systems, which represent the pinnacle of energy efficiency for heat pumps. These systems harness the stable temperatures of the earth beneath your property to provide heating and cooling. By circulating fluid through underground loops, they efficiently exchange heat with the ground. Geothermal systems offer long-term energy savings, a reduced carbon footprint, and reliable performance, making them an excellent investment for those looking for sustainable solutions.
Each type offers unique advantages, and the best choice for your home depends on factors like your existing HVAC infrastructure, your comfort preferences, and your budget.
How to Choose the Right Expert for Heat Pump Installation in Waukee, IA
Choosing the right company to install your heat pump in Waukee, IA, is just as important as choosing the right heat pump itself. A proper installation ensures your system operates efficiently, lasts longer, and provides the comfort you expect. We understand you want a partner who offers honest assessments, dependable service, and comprehensive solutions. Here are the key factors we recommend homeowners consider:
Look for experienced technicians who are familiar with the specific climate challenges of Iowa. Local expertise is crucial because Waukee's weather demands robust and well-installed systems. We pride ourselves on providing precise, top-notch workmanship that stands up to our local conditions. A company with a strong local reputation and positive customer reviews is often a good indicator of reliable service.
High-efficiency equipment is also paramount. We believe in offering cutting-edge heating and cooling equipment that delivers unparalleled energy efficiency and comfort. This commitment ensures you get the best performance and long-term savings from your investment. For more advice on finding the right professionals, explore our article on how to Find Local Experts Who Are Experienced With Installing a Heat Pump in the Des Moines Area.
Key Credentials for Heat Pump Installation Experts in Waukee, IA
When you're entrusting your home's comfort to an HVAC company, certain credentials speak volumes about their reliability and expertise. We always advise homeowners to look for these essential qualifications:
- Licensing and Insurance: Ensure the company and its technicians are fully licensed to operate in Iowa. This verifies they meet state-mandated standards. Equally important is comprehensive insurance, which protects you in case of any accidents or damages during the installation process.
- Professional Certifications: Look for technicians who hold professional certifications, such as NATE (North American Technician Excellence). NATE-certified technicians have demonstrated their knowledge and proficiency in HVAC systems, including heat pumps, through rigorous testing. This means they're well-equipped to handle the complexities of your installation.
- Years in Business: A company with a long-standing presence in the community often indicates stability and a proven track record of commitment to service.
- Local Reputation: What do other Waukee residents say? Check for companies with numerous positive reviews on platforms like Google, Facebook, and the Better Business Bureau. These testimonials provide real-world insights into customer satisfaction and service quality.
- Strong Warranties: A reputable installer will stand behind their work and the products they install. Inquire about the warranties offered on both the equipment and the installation itself. This provides peace of mind that your investment is protected.
These credentials help ensure that which companies in Waukee, IA specialize in installing a heat pump are not just available, but truly qualified to provide you with exceptional service.
Evaluating Service Offerings for Heat Pump Installation in Waukee, IA
Beyond credentials, a company's service offerings can significantly impact your experience and the long-term performance of your heat pump. We believe in providing comprehensive support from start to finish, and here's what you should consider:
- Installation Process: A thorough company will walk you through the entire installation process, from initial assessment and system sizing to the final testing. They should explain what to expect, how long it will take, and address any concerns you have.
- Maintenance Plans: Heat pumps, like any sophisticated equipment, benefit greatly from regular maintenance. Many companies, including ours, offer flexible maintenance plans. These plans ensure your system runs efficiently, prolong its lifespan, and can even help prevent costly breakdowns. We uniquely credit maintenance fees towards new equipment and provide no after-hours fees for plan members, adding extra value to your planned service.
- 24/7 Emergency Service: While we hope you never need it, knowing that emergency service is available can be a huge comfort. Some companies offer 24/7 emergency services, often for their plan members, ensuring you're never left without heating or cooling during extreme weather.
- Financing Options: A new heat pump is a significant investment. Reputable companies understand this and often provide various financing options to make the purchase more manageable. This can help you get the comfort you need without undue financial strain.
- Federal Tax Credit Knowledge: The government frequently offers incentives for energy-efficient home improvements. A knowledgeable installer can guide you through available federal tax credits, helping you maximize your savings. For example, New Federal Tax Credits Make Buying a New Heat Pump in Des Moines, IA a Great Investment for Your Home highlights these opportunities.
By evaluating these service offerings, you can select an installer that not only gets the job done but also provides ongoing support and value for your heat pump investment.
Post-Installation: Maintaining Your Heat Pump for Peak Performance
Once your heat pump is installed, the journey to year-round comfort doesn't end there. Proper maintenance is crucial for ensuring your system operates at peak performance, maintains its energy efficiency, and provides you with reliable service for years to come. We often get asked about the lifespan of these systems, and typically, a well-maintained heat pump installed in Waukee, IA, can last anywhere from 15 to 25 years. This longevity, however, is heavily dependent on consistent care.
Regular maintenance offers a wealth of benefits. It keeps your system running smoothly, increases its lifespan, eliminates most surprise repairs, and reduces monthly energy bills. Think of it like regular oil changes for your car – small, consistent efforts prevent major, expensive headaches down the road. It also helps detect minor issues before they become major problems, preventing complex and costly repairs. Our comprehensive approach to Heat Pumps includes guiding you through the best maintenance practices.
Common Signs Your Heat Pump Needs Service
Even with the best maintenance, sometimes your heat pump will try to tell you it needs a little extra attention. Being aware of these common signals can help you address issues promptly, preventing minor problems from escalating.
Here are some signs that your heat pump might be due for service:
- Strange Noises: If your unit starts making loud, unusual sounds like grinding, hissing, or banging, it’s a clear indicator that something isn't right.
- Rising Energy Bills: A sudden or gradual increase in your utility bills without a change in usage could mean your heat pump is working harder than it should to maintain temperatures, signaling a loss of efficiency.
- Inconsistent Temperatures: If some rooms are too hot while others are too cold, or if your system struggles to reach your desired temperature settings, its performance is compromised.
- Constant Cycling: A heat pump that frequently turns on and off (short cycling) is inefficient and can lead to premature wear and tear.
- Defrost Cycle Problems: Heat pumps have a defrost cycle to prevent ice buildup in colder weather. If you notice excessive ice on the outdoor unit or the defrost cycle isn't working correctly, it needs attention. You can read more about this in our article on Heat Pump Defrost Cycle Problems.
- Strange Odors: Unusual smells emanating from your vents could indicate mold, mildew, or other issues within the system.
- Standing Water Around the Unit: While some condensation is normal, excessive standing water could point to a drainage issue or a refrigerant leak. Speaking of which, it's crucial to be able to Detect Refrigerant Leaks in Heat Pumps as they can significantly impact performance and efficiency.
If you notice any of these signs, it's always best to contact a professional for diagnosis and repair.
DIY Maintenance vs. Professional Service
We often get asked what homeowners can do themselves and when it's time to call in the experts. There's a good balance to strike between DIY care and professional heat pump maintenance.
What you can do yourself:
- Changing Air Filters: This is perhaps the easiest and most impactful DIY task. We recommend checking and changing your air filters monthly, especially during peak heating and cooling seasons. A clean filter ensures good airflow and better indoor air quality.
- Cleaning the Outdoor Unit: Periodically, clear away any debris like leaves, grass clippings, or dirt from around your outdoor heat pump unit. This ensures proper airflow and prevents blockages.
When to call for professional service:
- Annual Professional Tune-Ups: We can't stress this enough! We recommend scheduling professional maintenance at least once a year, ideally before switching from heating to cooling and again from cooling to heating. During these appointments, our expert professionals will conduct a thorough system inspection, looking for signs of deterioration, carefully evaluating components, and identifying minor issues before they become major problems. This meticulous evaluation helps prevent complex and costly repairs.
- System Inspection: A professional tune-up includes checking refrigerant levels, electrical connections, motor components, and coil cleanliness – tasks that require specialized tools and expertise.
- Addressing Complex Issues: For any of the common signs mentioned above (strange noises, leaks, performance issues), it's always best to call a professional. Attempting complex repairs yourself can void warranties or cause further damage.
Partnering with professionals for your heat pump maintenance, much like those highlighted in HVAC Companies in Johnston, IA That Focus on High-Efficiency Energy and Heat Solutions, ensures your system gets the comprehensive care it needs to run efficiently and reliably for its entire lifespan.
Frequently Asked Questions About Heat Pump Installation in Waukee
We understand that installing a new heat pump can bring up a lot of questions. Here are some of the most common inquiries we receive from homeowners in Waukee, IA, along with our expert answers.
How long does a typical heat pump installation take?
The duration of a heat pump installation in Waukee, IA, can vary, but generally, a standard residential installation takes between one to three days. Several factors influence this timeline:
- System Complexity: A straightforward replacement of an existing heat pump might be quicker than installing a completely new system in a home that previously used a furnace and AC.
- Ductwork Modifications: If your home requires new ductwork or significant modifications to existing ducts to accommodate the heat pump, this will extend the installation time.
- Home Size: Larger homes with more extensive heating and cooling needs naturally take longer to equip.
- Type of Heat Pump: Geothermal installations, for instance, involve digging and extensive groundwork, making them a multi-day or even multi-week project compared to air-source heat pumps.
Our team works efficiently and carefully to ensure a smooth installation process, minimizing disruption to your daily life while ensuring everything is set up perfectly for optimal performance.
How do heat pumps perform in Iowa's cold winters?
This is a crucial question for anyone considering a heat pump in Waukee, given Iowa's truly cold winters. The good news is that modern heat pumps, especially those designed for cold climates, perform exceptionally well!
- Cold-Climate Heat Pumps: Today's advanced heat pumps are engineered to operate efficiently even when outdoor temperatures drop significantly, often down to 0 degrees Fahrenheit or even lower. They use improved technology to extract heat from surprisingly cold air.
- Supplemental Heat: For the very coldest days we experience in Iowa, many heat pump systems are equipped with supplemental electric resistance heating elements. These kick in automatically when the heat pump's efficiency drops due to extreme cold, ensuring your home remains warm and comfortable.
- Dual-Fuel Systems: Many homeowners in Waukee opt for a dual-fuel system, which combines a heat pump with a traditional furnace (gas or electric). This setup allows the heat pump to handle most of the heating, switching to the more powerful furnace only when temperatures plunge to their lowest points. This provides the best of both worlds: high efficiency for most of the year and robust heating capacity when you need it most.
- HSPF Rating: When selecting a heat pump, pay attention to its HSPF (Heating Seasonal Performance Factor) rating. A higher HSPF indicates greater heating efficiency, particularly important for our Iowa winters.
With the right system and professional installation, your heat pump will keep you toasty warm through even the chilliest Iowa winter days.
What is a dual-fuel system?
A dual-fuel system, sometimes called a hybrid heating system, is an ingenious solution that combines the best features of two different heating technologies: a heat pump and a traditional furnace.
Here's how it works:
- Heat Pump and Furnace Combination: The system includes an electric heat pump and a conventional furnace (typically natural gas, propane, or even an electric furnace).
- Efficiency Optimization: The heat pump is the primary heating source for most of the year. It's incredibly efficient at extracting heat from the outdoor air, even when it's cool, and transferring it into your home. This is the most cost-effective way to heat.
- Automatic Switching: When outdoor temperatures drop below a certain preset "balance point" (e.g., 30-35°F), the system automatically switches from the heat pump to the furnace. At these very low temperatures, a furnace becomes more cost-effective for generating heat than a heat pump.
- Year-Round Savings: This intelligent switching ensures you're always using the most efficient and cost-effective heating method for the prevailing weather conditions. It provides excellent comfort and can lead to significant year-round savings on your energy bills, especially in areas with fluctuating temperatures like Waukee, IA.
A dual-fuel system offers peace of mind, knowing you have powerful heating when you need it, combined with the energy efficiency of a heat pump for the majority of the heating season.
Your Partner for Year-Round Comfort in Waukee
Choosing to install a heat pump in your Waukee home is a fantastic decision for efficiency, comfort, and environmental responsibility. We've explored the many benefits, from lower utility bills and year-round climate control to the various types of systems available, including air-source, mini-splits, and geothermal options. We've also highlighted the critical factors in selecting a qualified installer, emphasizing the importance of credentials, comprehensive service offerings, and ongoing maintenance.
The importance of professional installation and diligent maintenance cannot be overstated. A correctly sized and installed heat pump, coupled with regular tune-ups, is the key to maximizing its lifespan and efficiency, ensuring it reliably keeps your home comfortable through every Iowa season.
Here at True Comfort, we are dedicated to being your trusted partner for all your heat pump needs in Waukee and the surrounding areas. We offer honest assessments, dependable service, and flexible maintenance plans designed with your comfort and budget in mind. Our unique approach includes crediting maintenance fees towards new equipment and providing no after-hours fees for plan members, because we believe in rewarding our loyal customers.
Ready to experience the superior comfort and efficiency of a heat pump? Let us help you find the perfect solution for your home.
Contact us for your HVAC service needs in Waukee, IA today to discuss your heat pump installation, maintenance, or any other HVAC needs. We look forward to helping you achieve year-round comfort!
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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