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Your Guide to a Warm and Cozy West Des Moines Home
Furnace installation in west des moines, ia is a critical decision for homeowners facing Iowa's unpredictable and often harsh winter weather. When your furnace is aging, breaking down frequently, or struggling to heat your home evenly, you need reliable local professionals who understand both the climate and your comfort needs. A properly installed, high-efficiency furnace doesn't just keep you warm—it lowers energy bills, improves indoor air quality, and delivers consistent temperatures throughout your home.
Quick Answer: What You Need to Know About Furnace Installation in West Des Moines, IA
- Timeline: Most residential furnace replacements are completed in one day
- Lifespan: A new furnace typically lasts 15-20 years with proper maintenance
- Key Benefits: Lower energy bills (up to 38% savings), more even heating, quieter operation, and improved air quality
- When to Replace: If your furnace is over 15 years old, requires frequent repairs, or causes uneven heating
- What to Look For: Licensed contractors with local experience, positive reviews, comprehensive warranties, and maintenance plans
If you're experiencing cold spots, rising heating costs, or an aging system that's become unreliable, understanding your options for heating services in West Des Moines, IA is the first step toward restoring comfort. Whether you need a simple repair or a full system replacement, knowing what to expect from the installation process helps you make confident decisions. Schedule your furnace installation consultation today to ensure your home stays warm all winter long.
This guide walks you through recognizing when it's time for a new furnace, choosing the right system for your home, understanding the installation process, and maintaining your investment for years of reliable comfort.
Is It Time for a Furnace Replacement?
Knowing when to replace your furnace is a critical decision for homeowners in West Des Moines, IA. A reliable heating system is essential for our chilly winters, and your home often provides clear signs when it's time for a new furnace installation in West Des Moines, IA. Watch for these common indicators:
- Furnace Age: Most furnaces have a lifespan of 15 to 20 years. If your unit is approaching or has surpassed the 15-year mark, it's likely operating less efficiently and is at a higher risk of failure.
- Rising Energy Bills: If your heating costs are climbing without a change in your usage, an aging, inefficient furnace is a probable cause. Older systems work harder and burn more fuel to maintain temperature.
- Frequent and Costly Repairs: Are you calling for Heating Repair West Des Moines, IA more than once a season? If repair costs are adding up, you may be investing in a failing system. The money spent on frequent fixes could be better applied toward a new, reliable unit.
- Uneven Heating and Comfort Issues: Cold spots in some rooms while others are too warm are a classic sign of a furnace struggling to distribute heat effectively. You may also notice increased dust, dry air, or humidity problems as the system's performance declines.
- Unusual Noises and Operation: Grinding, squealing, or banging sounds indicate mechanical wear and tear. Another symptom is "short cycling"—when the furnace turns on and off frequently. This puts excessive stress on components and wastes energy.
- Safety Concerns: A yellow or flickering pilot light (it should be blue) can indicate incomplete combustion, which may produce carbon monoxide. Likewise, soot around registers is a serious warning sign. If you notice these issues, it's crucial to call for Furnace Repair West Des Moines, IA immediately.
Deciding Between Furnace Repair and Replacement
When your furnace falters, you face the choice of repairing or replacing it. The best option depends on cost, system age, and long-term reliability.
| Feature | Repair | Replacement |
|---|---|---|
| Cost | Lower upfront, but can accumulate with frequency | Higher upfront investment |
| System Age | Generally for furnaces under 10-15 years old | Recommended for furnaces over 15 years old |
| Efficiency | No change or minor improvement | Significantly increased, especially with new models |
| Lifespan | Extends current system's life | Starts a new 15-20 year lifespan |
| Comfort | Restores existing comfort level | Often provides more consistent, even heating |
| Reliability | Temporary fix, future breakdowns possible | New system, far fewer breakdowns expected |
| Warranty | Often limited to repaired part | New full manufacturer and labor warranties |
A repair is often practical for newer furnaces (under 10 years old) with minor issues. However, if your furnace is over 15 years old or requires a major, costly repair, replacement is usually the smarter long-term investment. A new, high-efficiency unit offers significant energy savings, improved comfort, and the peace of mind that comes with a new warranty and reliable operation. For an honest evaluation of your system, consult our team to weigh the benefits of repair versus a Furnace Replacement West Des Moines, IA.
Choosing the Right Furnace for Your Iowa Home
Selecting a new furnace is an opportunity to upgrade your home's comfort and efficiency to meet the demands of West Des Moines's climate. High-efficiency models, identified by ENERGY STAR® ratings and high Annual Fuel Utilization Efficiency (AFUE) ratings, are designed to use less energy, leading to significant savings on utility bills.
Our goal is to match you with a system that fits your home's size, insulation, and your family's heating needs, ensuring effective and efficient operation for years.
Key Considerations for Furnace Installation in West Des Moines, IA
When planning your furnace installation in West Des Moines, IA, several factors are crucial:
Types of Furnaces:
- Gas Furnaces: The most common choice in Iowa, offering powerful, efficient, and consistent heat using natural gas.
- Electric Furnaces: A viable option where natural gas is unavailable, though operating costs can be higher.
- Heat Pumps: These systems provide both heating and cooling by transferring heat. They are highly efficient and can be paired with a furnace for extreme cold.
- Boilers: These systems heat water for radiators or radiant flooring, providing a consistent, radiant warmth.
- Geothermal Heating: Using the earth's stable temperature, these systems offer highly efficient heating and cooling with substantial long-term energy savings.
Proper Sizing (Manual J Calculation): This is the most critical step. An improperly sized furnace will operate inefficiently, increase wear and tear, and fail to provide consistent comfort. Our experts perform a detailed Manual J load calculation—considering your home's size, layout, insulation, and windows—to determine the exact size needed for optimal performance.
Variable-Speed Technology: Modern furnaces with variable-speed blowers adjust their output for more precise temperature control, quieter operation, and better humidity management.
Zoning Systems: Ideal for homes with multiple levels, zoning allows independent temperature control in different areas, improving comfort and saving energy.
The Importance of a Quality Thermostat
A new furnace is only as smart as the thermostat controlling it. Upgrading your thermostat during your furnace installation in West Des Moines, IA can significantly boost comfort and energy savings.
- Smart Thermostats: These devices learn your habits, adjust temperatures automatically, and allow remote control via your smartphone for ultimate convenience and energy management.
- Programmable Thermostats: Set a heating schedule to automatically lower temperatures when you're away or asleep, saving energy without sacrificing comfort.
- Improved Control and Savings: Modern thermostats provide more accurate temperature sensing, eliminating uncomfortable temperature swings and contributing to lower energy bills.
Our team can help you select the best thermostat to complement your new furnace and lifestyle.
The Professional Furnace Installation Process in West Des Moines, IA
When it comes to furnace installation in West Des Moines, IA, you want a smooth, efficient, and professional experience. Our goal is to make this big update to your home as seamless as possible, with minimal disruption to your daily routine. A standard residential furnace installation is typically completed in one day.
Here’s what you can expect when our professional team handles your furnace installation:
- Home Protection and Old Unit Removal: We begin by laying down drop cloths to protect your home. Your old furnace is then carefully disconnected and removed for proper disposal.
- New Furnace Placement: The new unit is precisely positioned and leveled to ensure optimal and efficient operation.
- Ductwork and Venting Connection: We connect the new furnace to your existing ductwork, inspecting all seals to ensure proper airflow. If your new high-efficiency unit requires different venting, we install it to meet all codes and manufacturer specifications.
- Utility Connections: Our licensed technicians safely handle all gas line or electrical connections, ensuring everything is secure and up to code.
- Thermostat Integration: We wire your new or existing thermostat, confirming it communicates perfectly with the new furnace.
- System Testing and Calibration: We conduct rigorous testing to verify the system operates correctly, safely, and at peak efficiency. This includes checking for leaks and calibrating airflow.
- Client Walkthrough and Cleanup: We conclude with a thorough walkthrough, explaining your new system's features and answering your questions. We leave the work area as clean as we found it.
What to Look for in a West Des Moines HVAC Contractor
Choosing the right partner for your furnace installation in West Des Moines, IA is as important as selecting the furnace itself. Look for a contractor that is:
- Licensed and Insured: This protects you from liability and ensures the work is done to professional standards.
- Local Experience: A contractor familiar with West Des Moines, IA understands our climate and local building codes.
- Positive Reviews and Reputation: A strong track record of satisfied customers is a reliable indicator of quality service.
- Comprehensive Warranties: Inquire about both manufacturer warranties on equipment and labor warranties on the installation.
- Maintenance Plans: Reputable companies offer ongoing maintenance to protect your investment and ensure long-term reliability.
- Trained and Certified Technicians: Ensure technicians are factory-trained and certified, demonstrating their expertise.
Preparing Your Home for Installation Day
To help ensure your furnace installation in West Des Moines, IA goes as smoothly as possible, a few simple steps can help:
- Clear Pathways: Ensure a clear path from the entrance to the furnace location for safe and efficient movement of equipment.
- Secure Pets: For their safety and our team's, please keep pets in a separate, secure area.
- Create Space: Clear the area immediately around the furnace to give technicians ample room to work.
- Ask Questions: We are happy to answer any questions you have about the process or your new system. Our final walkthrough is a perfect time for this.
- Be Available: While you don't need to be present the entire time, being available for the initial and final walkthroughs is helpful.
Maximizing Comfort and Efficiency Post-Installation
Congratulations on your new furnace installation in West Des Moines, IA! This smart investment improves your home's comfort, health, and budget. You can immediately begin to enjoy a wealth of benefits.
- Energy Savings: Modern high-efficiency furnaces use less fuel, which can significantly lower your monthly utility bills.
- Improved Indoor Air Quality: Advanced filtration systems capture more dust, allergens, and airborne particles, creating a healthier living environment.
- Consistent Temperatures: A properly sized and installed furnace eliminates cold spots and delivers even, comfortable heat to every room.
- Extended Equipment Lifespan: New systems offer 15 to 20 years of reliable performance, reducing worries about unexpected breakdowns.
- Quieter Operation: Modern furnaces are engineered for smooth, quiet operation, contributing to a more peaceful home.
Your home's systems work together. Ensure year-round comfort by scheduling regular AC Service West Des Moines, IA for your cooling system. We can also assist with Water Heater Repair West Des Moines, IA.
Why Regular Maintenance is Crucial After Furnace Installation in West Des Moines, IA
To keep your new furnace installation in West Des Moines, IA running safely and efficiently for its entire lifespan, regular maintenance is essential. It's the best way to protect your investment.
We recommend annual tune-ups, ideally in the fall. During an HVAC Tune-Up West Des Moines, IA, our technicians clean, inspect, and test all components to catch minor issues before they become major problems. A simple filter change is also critical, as a clogged filter forces your system to work harder, wasting energy.
Regular maintenance protects your investment by:
- Maintaining Efficiency: Ensures you continue to enjoy low energy bills.
- Preventing Breakdowns: Identifies and fixes potential problems early, avoiding costly emergency repairs.
- Extending Lifespan: Helps your unit reach or exceed its expected 15-20 year service life.
- Upholding Warranty: Many manufacturer warranties require proof of annual professional maintenance.
Our HVAC Maintenance West Des Moines, IA plans make upkeep easy and offer perks like priority service.
Understanding Rebates and Warranties
Investing in a new furnace installation in West Des Moines, IA can also come with financial benefits.
- Local Utility Rebates: Many energy companies offer rebates for installing high-efficiency systems, which can help offset the initial cost. We can help you identify and apply for these programs.
- Warranties: Your new furnace is protected by a manufacturer's warranty (covering parts) and our labor warranty (covering the installation work), giving you peace of mind.
- Tax Credits: Federal, state, or local governments may offer tax credits for energy-efficient home improvements, including qualifying furnaces.
We encourage you to ask about all applicable rebates and to understand the terms of your warranties. Just as an AC Tune-Up West Des Moines, IA protects your cooling system, these details protect your heating investment.
Frequently Asked Questions about Furnace Installation
We know you have questions, and we're here to provide clear, helpful answers regarding furnace installation in West Des Moines, IA. Choosing a new furnace is a big step for your home's comfort, and we want you to feel completely confident.
How long does a new furnace typically last?
It's a great question, and one we hear often! A typical residential furnace, with the right care and attention, is built to last a good long time – usually between 15 and 20 years. Think of it as a long-term friend for your home, providing warmth and comfort year after year.
The secret to reaching that full lifespan, and even extending it, truly lies in regular maintenance. Just like your car needs oil changes, your furnace thrives on annual tune-ups and timely filter changes. These simple steps play a massive role in keeping your system running smoothly, efficiently, and reliably for all those chilly West Des Moines winters.
How long does a standard furnace installation take?
We understand you're eager to get back to cozy comfort, so you'll be happy to hear that a standard furnace replacement in an existing home is usually a surprisingly quick process! Our professional team can typically complete the entire job within a single day.
This speedy timeline includes everything: carefully removing your old unit, installing your brand-new furnace, connecting it securely to your existing ductwork and utilities, and then performing thorough testing. We always make sure everything is operating perfectly and safely before we call it a day. Of course, some more complex installations, like those needing brand new venting or significant modifications to your ductwork, might take a little longer. But we'll always keep you in the loop and set clear expectations upfront!
What are the main benefits of a new high-efficiency furnace?
Oh, the benefits of a new high-efficiency furnace are truly fantastic – it's like an instant upgrade for your entire home! The biggest perk that homeowners often celebrate is the significant savings on monthly energy bills. We're talking about potentially saving up to 38% compared to those older, less efficient models. Imagine what you could do with that extra money!
Beyond the financial savings, you'll immediately notice more consistent and even heating throughout your home. Say goodbye to those annoying cold spots in one room while another feels like a sauna. Your indoor air quality will also get a boost thanks to better filtration, and you'll enjoy a quieter operation compared to older, noisier units. All these wonderful benefits add up to a more comfortable, healthier, and cost-effective home environment for you and your family.
Ensure Your Comfort with a Trusted Local Expert
When it comes to furnace installation in West Des Moines, IA, you deserve a partner who truly understands what it means to keep your home comfortable through Iowa's toughest winters. This isn't just about installing equipment—it's about creating a warm, reliable haven for you and your family, season after season.
At True Comfort, we believe in doing things differently. We don't believe in pressuring you into unnecessary upgrades or rushing through installations just to move on to the next job. Instead, we take the time to provide honest assessments of your heating system, helping you understand exactly what you need (and what you don't). Our team is dedicated to dependable service that you can count on, whether it's a straightforward replacement or a more complex installation requiring custom solutions.
What really sets us apart is our commitment to your long-term comfort. We offer flexible maintenance plans designed to protect your investment and keep your new furnace running smoothly for its entire lifespan. And here's something you won't find everywhere: we credit your maintenance fees towards new equipment purchases, ensuring that your ongoing investment in system care pays dividends down the road. Plus, our plan members enjoy no after-hours fees, giving you peace of mind that help is available when you need it most—without surprise charges.
Your home's comfort matters to us, and we're here to make the entire process—from that first consultation to years of reliable heating—as seamless and stress-free as possible. We're not just installing a furnace; we're building a relationship with you and your home. Get started with your furnace installation in West Des Moines, IA today, and experience the True Comfort difference for yourself.
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Customer Testimonials
Our customers consistently praise our exceptional service and attention to detail. We strive to exceed expectations and deliver outstanding results every time.
I cannot recommend this company enough. We were horribly jerked around by Angels Heating and Cooling. Northwind took the time to answer all our questions, we're professional, timely, affordable and sent a great technician to fix our gas fireplace.
We had a duel fuel system installed by Northwind. Our experience from installation to post installation service has been amazing.
Our fireplace had not been working. This was the only company that was willing to come out. Wes the technician was great. Diagnosed the problem and fixed it. Spoke to Deanna on the phone. She has awesome customer service skills. I would use them again and highly recommend them.
A+ Customer Service! We had a minor issue and they stopped by right away. We've used them on residential and commercial buildings and they are always on top of everything. Thank you to Chris as well!
We purchased and had Nothwind install a Valor gas fireplace for us. They did an excellent job. We did have a problem with the remote control that came with the unit but were very happy with the immediate response and repair from Northwind for warranty work.
I’ve been in the construction business for many years and the Northwind HVAC crew for sure rank up there in the number one spot. Without exception, all the work was carried out swftly, with journeyman style and with a friendly contractor/client relationship.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
Christian from True Comfort was very personable and Professionally. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent has come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A.
We had a great experience with True Comfort. They arrived on time on a Saturday and a Sunday, braving blizzard conditions and -30+ degree windchills to make sure our family had a new furnace as quickly as possible. Service was extremely friendly and respectful. They did great work and left no mess. Pricing was better than most. We dealt with a dad and his two sons. This is a great family-run business that puts customer service and satisfaction as a top priority was our experience.
Jamie D.
The day after moving into our new home or furnace stopped working so I went with True Comfort and I’m so glad I did. The lady at the office was so pleasant and upbeat it almost made me forget we were freezing. She calmly assured me they could get a guy out there that day and gave me an arrival window. Christian, our technician, let me know he was on his way and was about an hour earlier than expected – awesome. One thing I noticed was he walked up to the door with his tools in hand which meant ...
Christian L.
My family and I would 100% recommend this small, family-owned business to anyone looking for wonderful service! I would (and did) choose them over all the other companies, just based off the other reviews. I’m so glad I did! They were quick, did a great job, they were also very informative, and just all around good people. Will definitely call them for any future needs. Thank you Logan, Johnathan, Trent, Jake and Matt. I appreciate you all!
Olivia T.
I had an excellent experience with Logan, our technician, who provided top-notch service. He was extremely knowledgeable and professional, and he took the time to explain everything he was doing in a clear and concise manner. He was also very friendly and personable. I appreciated his attention to detail and his willingness to go above and beyond to ensure my furnace was in top working condition. Overall a great experience, and I would highly recommend Logan and True Comfort Heating, Cooling and Plumbing to anyone looking for reliable and high-quality service.
Dawn B.
After my furnace went out, I originally called a different company that was obviously in it for the money. While there was a chance to fix it, we decided to replace our 25-year-old system. After Golden Rule quoted me a very large amount, I called around looking for quotes that may be more reasonable. True Comfort offered to come out with a free second opinion. After being talked at for hours by the Golden Rule people, True Comfort was a refreshing change. Logan (very knowledgeable and kind) was honest and upfront about everything. We were able to replace both our ...
Jess H.
During the blizzard of ’24 these wonderful people not only answered their phones when the other bigger companies did not but, they also gave us great service from beginning to end. We needed a whole new furnace and they made the whole process as pain-free as possible. Even lending us space heaters while we waited for the new unit to be installed. The workers were very professional and kind. I would definitely hire them again or recommend them to everyone needing service.
Amanda T.
Christian arrived and it didn’t take long for him to figure out what was wrong. He also helped me get on an annual maintenance plan for both my heating and cooling systems! We now have True Comfort in our home again. Christian is a great asset to your company!!
Robert V.
Very professional and curious went above and beyond to not only fix the immediate problem but also diagnose what is causing the problem. Service technician Use the scope and camera to show me everything step-by-step what the issue is that is wrong with my furnace unit I’m very appreciative and will do future business with this company. I plan to use them to replace my furnace I would not hesitate to refer anybody to this company very Good service
Brandon W.
This company is great. My furnace went out in the middle of the night. I called and the technician was very helpful over the phone. They came out the next day and Logan the service tech was friendly, fast, and very knowledgeable. I have an older furnace and intend to try to sell me a new furnace he pointed out a few issues I could have in the near future. Definitely recommend it to anyone who has any heating and cooling issues.
Jim M.
I had the pleasure of working with Nate and Jake and they were absolutely amazing! They were very friendly and were sure to answer any questions I had. They let me know exactly what they were doing during the process of installing my furnace. I initially was scheduled for Friday and they were able to get out Monday (which was really nice considering it is cold). I highly recommend True Comfort! Thank you guys so much!
Jessica M.
Logan is exceptional, he installed our humidifier and also did a great job explaining to us why our heating system was turned off, which was installed by a previous company. If we have any future issues we will definitely call True Comfort HVAC
Tomas G.
Honest pricing, great work, answered all our questions and explained the new thermostat and pump installed with the new system. Cleaned up the basement cleaner than before the installation. We are extremely happy with our new furnace/AC. They went above and beyond all expectations. Highly recommend it to anyone looking to update their system.
Jesse K.
True Comfort was great! They got me in right away and Christain, my technician, was awesome. Very friendly and knowledgeable and walked me through everything and asked if I had questions. Will definitely call them again and recommend them to anyone and everyone.
Allison S.
Logan did an excellent job and took the time to explain everything to me. He adjusted some needed gas settings on our furnace for better heating performance. Will definitely recommend True Comfort to my friends and family.
Christine M.
I highly recommend this company for your HVAC needs. I called them in the morning for a furnace problem and they were at my house the same day. The problem was fixed within the hour. They called me several times to update me on the technician’s ETA and sent me a link to track him once he was heading my way. Their services are affordable and everyone I spoke to, from their office representative, Vanessa, to our technician, Christain, were so helpful and friendly.
Callie P.
My furnace quit working on a -6-degree day. I called and Christian showed up within a few hours. He was very friendly knowledgeable and honest! I appreciate that! Within an hour I had a functioning furnace.
Connie G.
Christian from True Comfort was very personable and Professional. He confirmed what was suspected with my Air Cleaner and replaced the part quickly, which allowed the unit to function again. Christian also noticed the dryer vent had come apart so he fixed that for me as well. I would definitely consider using True Comfort if you need someone to service your heating or cooling systems!
Nancy A. S.
Great Communication with service. Very friendly staff. The service technician explained everything he was doing and why. They answered all my questions. I signed up for their yearly maintenance plan. I would recommend them for your furnace needs. Great service!
Angela D.
Logan, our service tech, was extremely nice and pleasant, to the point where it felt like we were old time friends. He had no problems with me being in his company while he worked. In fact, he gave me a blow by blow detail of what was going on with my furnace. Not only did he tell me what was wrong, but how it became wrong and how he was going to fix it. He also was knowledgeable enough to point out other potential problems, that could result, from the set up of my duct system in relation to the furnace, all without pressuring me into an up-sale situation. On a scale of 1 to 5, I would rate my experience with him as a 10,
Torin S.
We were referred to True Comfort and I have been very pleased so far. Our technician, Logan, was awesome! He was very knowledgeable and made sure I understood what the issue was, and what my options were, and answered all of my questions. Would highly recommend giving them a call! The family-operated company, you can tell they care about their work and the customer!
Spencer W.
My furnace stopped firing up on a Saturday as we were getting ready to go out of town. I started down the google list of calling companies. I got to True Comfort and they were able to get me in the same day! When Logan arrived, as always the furnace fires right up like there wasn’t an issue. He was still determined to find the problem. He went above and beyond checking pressures at all possible fail points. He pulled the system apart and found the last service cleaning did not do a great job. He cleaned and serviced the furnace and it fired up with 10% more power and efficiency. Thank you, Logan! I’m already on their books for an April AC tube-up! This will be my HVAC company from here on out!
Doug W.
Sarah at the office is very pleasant and professional. I really liked that the service representative’s picture and brief personal history was sent. Also, very professional and polite service from a representative. He even replaced a light bulb for me in the furnace room. Well definitely be using them again.
Susan W.
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